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James B.
Customer Reviews for Bristol Motors LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Overall good experience
Dennis F.The service at Bristol motors was excellent. The customer service person was very helpful throughout my experience, I definitely will rent a U-Haul from him again.
Margaret B.The two Jerrys are extremely helpful and easy to work with.
GEORGE A.Establish better drop off locations in Milwaukee and instruct lessees on what to do if there is no person to drop the vehicle off to if there is nobody at the designated drop off location.
Christopher M.I first did a pick up at the east side Madison U-Haul rental on Atlas, they were not the best customer service and didn't have my rental when I got there. They found a trailer at this Bristol location so I came here and this location had much better customer service.
Yeeleng V.Helpful, pleasant, professional service. Gracias.
alaine B.The guys at the shop were great !!
mike K.Very trashy place. People were very nice, but office was dirty and junk everywhere
Michael C.The process way quick and easy.
Brian V.Great, great, great service! Friendly owner and he made sure everything was done right. He called me as soon as the truck was available and really went above and beyond to give me great service.
Felisia C.Jerry was very nice & it was ready to go when I got there!
James B.Service was outstanding. My only suggestion would be to have more room or more identifiable space for pickup and drop off. I rented a cargo trailer and was very happy with it!
Bryan K.Great , prompt service.
jerome W.Great service and love that they are open 8-8 7 days a week!
Andrew K.Great experience. Wonderful customer service.
Jenny A.Their hours were really helpful for me. I was able to pickup, do what was needed, and return before 8. Very convenient for them to be available up until 8 pm on a Sunday.
Jason L.It would help if the person answering trhe phone could give correct route information about the location of the pick-up site>
Bob H.Service was great. Truck needed wiper replacement and cigarette lighter/charger did not work.
Paul W.Clean up the grounds to make it look more inviting and professional.
Scott H.After telling the person that rented us the equipment that the right blinker was out. He shrugged his shoulders and gave us no alternative or option to fix this. Additionally the office he works out of is a complete dump. He had is dog in the office chair and as I walked into the office to confirm my paperwork, he told me to stay away from the dog.
Greg K.Everything was great and easy
Eileen V.Nothing. This location was perfect for what I needed.
Curtiss M.The passenger seat belt was not operable and the tire pressure was low.
Lori P.Great location and staff
Denise B.Everything went well.
Tim H.They really helped us out in a bind!!!! Very accommodating to everything we needed!!!
jennifer R.Answer the phone to help people with the app. The login kept kicking me out. Local phone help would be nice!
Karen B.I reserved the truck size a wanted well in advance and received a call less than 24 hours before my reservation that my truck was not available any more for maintenance and that I either needed to travel further to receive a truck of the same size (then get charged more for the extra miles) or go with a smaller truck. Since the move was not too far away we ended up with just going with the smaller truck. Worked out okay but made it for an overall difficult moving day. Very disappointed.
Cassandra B.Very helpful staff
Paul B.Very helpful hook up and unhook
gail R.They were very helpful when We could not get the electrical to work. Found the fuse problem in my vehicle and fixed it.
Mitchell H.Was VERY messy junkyard look going into the building AND in the office. Not a good first impression.
Katherine E.windshield wipers didnt work...good thing it wasnt raining
Javier T.The guys at this location were very helpful. The experience was great.
Thomas A.Great customer service. Would definitely use again.
joe C.My experience at Bristol motors was great. Fast and efficient. My experience with UHaul was just not. I had set up the rental 3 weeks prior to my move. The day before I get a call from a UHaul service 30 miles away that I'd need to pickup my truck there. None the size I needed were available closer. He was great but when I tried to call UHaul 800# to find something closer I had to hold 45 minutes or get a call back. I couldn't wait so called the guy in Beaver Dam back and he gave me a different number in Milwaukee where they actually do the scheduling. I called there and they finally found me a shorter truck 7 miles away. (I had to tell her-she didn't even know it was there) My requested pickup had been 3.5 miles away. After that the drive and return went great.
David R.Put the wrong vehicle down for my rental, which caused issues.
Khushru D.The location isn't well kept, but the service was great, the truck and trailer was spotless. I will go back to Bristol Motors the next time I need a truck!
John H.Jerry was outstanding! Thank you!
steve B.The guys were nice and helpful. We appreciate them and their help, it was easy to find and easy to pick up.
Ashlee S.