Comentarios del cliente para Bristol Motors LLC
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Bristol Motors LLC
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SAMUEL S. en
They were very good to deal with.
Mike V. en
So much shit and cars everywhere. Not much room to park the truck
David W. en
Return renter. Bristol location isn’t much to look at but the staff is awesome! Always friendly and efficient; generally caring. Been a long time since someone said thank you for your business! Great job team Bristol!
Ian J. en
Make sure running lights work on the trailer before someone comes and picks it up. The uhaul dealer knew that there no running lights when I left and they asked if everything else worked and they did so the dealer said just run with it. If I would have gotten pulled over because of no running lights Uhaul would have been getting the bill for that because the trailers are supposed to be properly maintained and makes sure that everything works before the customer leaves the site or even before the customer picks up the equipment.
brian R. en
Great job
Michael K. en
Easy check in and check out. Truck was clean. Thanks for a great experience!
Sarah M. en
The location was convenient. The customer service excellent. The facility is questionable.
jocelyn J. en
The service was great. Quick and easy and I paid exactly what I expected. No hidden fees. Easy going staff. Truck was immediately available. Return was easy and hassle free. And again paid exactly what I expected too. Highly recommended.
elsa R. en
Thank you ...for the great customer service ...
kady W. en
Out of the way location, the cost of the 19.95 price certainly skyrocketed when you have to travel multiple miles just to get to your moving location. Total price of almost 52.00 was far from the advertised price. Otherwise they were pleasant and had the truck ready before time.
Julie F. en
Pick went smoothly. Pick up location very questionable. Building was very run down, didn’t know what door to use.
Ralph V. en
Friendly service-had trailer available when I had scheduled it.
RANDY H. en
Na
Marty P. en
Very uneventful experience. The ""keep it green" gauge on the dash helped me to achieve an average MPG of 15+, which was 3 MPG higher than the published MPG of 12. Proprietor at Bristol Motors was fast and efficient. Pick up and drop off was a breeze.
Joseph N. en
I was overcharged by more than $200 on my transaction. I asked two times for a receipt, both times I was told that I would be receiving one via email in 5 minutes. It took over an hour to get the email. I was charged $267 instead of $64. I emailed the location and never received a response. I contacted customer service 3 times to dispute the overcharge. They said that the location called and left a message both times. I never received a call or voicemail. I am now contacting the BBB to dispute the overcharge. DO NOT GIVE THIS U-HAUL LOCATION YOUR BUSINESS!!!!!!
Steven S. en
I ordered a 15 foot truck and what U-haul calls a 15 does not have 12 feet of floor space. The "attic" is barely 2 feet long. Because of this, we had to make 2 trips.
stevem D. en
The guys a Bristol Motors are they BEST! They helped us out so incredibly much, I will stay with them for all our needs.
James P. en
This small service provider was so accommodating both regarding arranging the pickup and at the time of drop off.
Tom W. en
When I attempted to rent a 15' truck in Madison, I understand that the nearest one available was in the Columbus area. It's out of the way.
Robert P. en
Great service. Willing to help when lights on trailer would not work. It turned out that the fuse on my Honda Pilot for trailer lights was blown. Replaced fuse and was able to get on my way.
FRED M. en
Everything was good, but the pickup location was five miles out of town. Great guys and experience otherwise. No big deal. I’d keep this bunch if I were you. Very nice guys to deal with!!
jim M. en
They do a good job at this location...keep it up!
walter L. en
Way to far to drive out (15 miles) when there was a location just a mile from our house.
John H. en
Easy access to location. Greeted and asked if I had a good experience.
Austin B. en
The employees were nice but we were taken into a sketchy office the size of a large closet. They weren't very organized, papers were every where. I thought they were going to lose my information.
joseph A. en
Operator was kind and exceedingly helpful at both pickup and return. A very nice experience.
Jose H. en
Friendly knowledgeable staff.
David W. en
Personal and service at pick up and drop location good; would recommend. Service via 1-800-GO-U-HAUL bad. Called to change drop off location. Transferred to people who could not help, 40 minutes on hold until call was dropped.
M.J. D. en
The gentleman was very nice and helpful. The process was smooth and quick.
Adrian F. en
Great place to get a Uhaul from!!
Daniel F. en
Gerry did a great job! U-haul location easy to use, friendly and knowledgeable!
chris K. en
we will use this location in the future THANKS
Kirtley M. en
Staff was great to work with and very friendly. Got me hooked up and on the road in no time!
Lisa G. en
Very friendly, and amazingly clean truck.
audrey R. en
It would have looked better if the outside had been washed clean . The inside was clean. Please provide straps to tie down ,secure items in place.
Jerry L. en
nothing
DAVID P. en
5 *****
Dale P. en
Location off vehicle pickup was changed by Uhaul. Not happy with the change
william O. en
Good location, average customer service.
Erika Q. en
I was very disapionted with the rental location. I specifically rented a uhaul that i was told was at the location in my town and would be available for my move so i made the reservation. Upon recieving my confirmation I was told I would be going to Sunprairie to get it adding 15 miles to my charge. I was then charged DOUBLE then what I was quoted. I dont know if id chose uhaul again.
Deborah B. en
Just location
Chenghuab V. en
Customer service could be better. Dolly used were very dirty.
Gregory G. en
Internet issues at the start but got it resolved. Confirmation email a few days prior would be great.
Michael C. en
Nothing fancy but friendly and helpful. I'll be back.
TYLER N. en
the trailer I got was junk all over the road at 40 mph should be off the road
Brian H. en
They were quick and courteous
Brett J. en
Pick up location was changed 3 times. The final time was morning of pick up. Location was four-way stop in middle of nowhere...the dealership, a bar and a strip club! (18 miles outside of Madison, WI). My issue is more with your scheduler than the pick up location who was very helpful and efficient.
Don G. en
Dropped off at wrong location. Manager was so nice and understanding. Great customer service.
PAUL C. en
Very helpful and easy to rent the trailer.
kerry P. en
I was very happy with the service I received, the guys were professional, friendly, and fast. I will use this service again, and have already mentioned it to my friends. Thank you
Kent L. en
Great job helping unhook and taking the trailer off our hands.
Matthew M. en
I cant even go into everything that went wrong. We will never ever use uhaul again.
Chad L. en
The fumes from the workshop were really overwhelming. Other than that, the friendliness of the workers is what Wisconsin is all about. =)
Pa Y. en
Those two employees are horrible n cheat they charge us with the 15ft but only gave 10ft u haul and lie that it was the 15ft u haul....????????
Laura F. en
We received the truck with half a tank of gas. We filled it, thinking it would use gas. It really was surprisingly fuel efficient. However, we are out the money for all that gas now. I would suggest that the vehicles are turned over to the customer filled with gasoline. Then when they finish and fill they aren't out a bunch of money! A truck advertised at $20 costs over $100 for out of town use, and then you add in the gas thing. It turned out to be a way more expensive adventure than we had bargained for.
Charlotte K. en
The attendant was very helpful.
Susan H. en
Very positive experience. This is the second time I have used this service and location. No complaints!
David W. en
The office could use an upgrade...