This location was not open at the time of drop off.John S.
Customer Reviews for BRI Storage
(U-Haul Neighborhood Dealer)
Charleston, WV 25313
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
8 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
- Sábado - domingo:
- 8/20/2022: cerrado
- 8/27/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Nathan K.
Smooth and easy rental process. Price was a little high.James L.
El cliente no dejó un comentario.Gordon R.
The self check in and check out was easy accept for the fact that my drivers license wouldn't scan and they had to verify me through another party but other than that it was goodWendy M.
Very friendly and helpful.Barbara F.
El cliente no dejó un comentario.Thomas F.
It needs to be better lit.Timothy B.
Wonderful service very helpful and informative great guyElizabeth L.
Charged me for four blankets. I didn't even count them. I do too much business with UHaul for this petty infraction. Pittsburgh and Morgantown locations are never this petty. Will never do business here again!Darnell P.
El cliente no dejó un comentario.JESUS M.
Everything was great and checking out easyJeremy L.
El cliente no dejó un comentario.JUSTIN DANIEL H.
The electronic sign in was terrible. The mileage on the truck was incorrect (by hundreds of thousands of miles) and there was noone to talk to.Roy M.
Easy. Dropped off, key in box!Penny P.
El cliente no dejó un comentario.Terry G.
El cliente no dejó un comentario.JAMES JOSEPH H.
You have to use your card to put $100 deposit if it's a debit then they tell you it takes 3 to 5 business days to get your money back what they don't tell you is they try to do some kind of funny business and put it in as a cash deposit like they were going to give you your cash back but then when you call them to get it put back onto your card they make you wait another three to five business days who's f***** up thereCarol B.
No improvement to consider. Evdavid S.
El cliente no dejó un comentario.Joseph Brent S.
El cliente no dejó un comentario.edward M.
Super helpful and friendlyamy G.
Location was easy to get the vehicle in and out of. Scheduling, pick up, and returning was easy and fast. U-Haul employee had me in and out in no time. The after hours drop off option online was easy to understand and didn't take long. So in my opinion, nothing needs improved.Adam W.
The gentlemen that helped us check out the UHaul had excellent customer service. I highly recommend this location!!Anna R.
This was my second rental from this company. Cleanest u-hauls I've ever rented!Cindy C.
Jim is excellent to work with!! He goes above and beyond to help!!Robert C.
El cliente no dejó un comentario.Andrea P.
El cliente no dejó un comentario.William C.
Best service I've experienced. Unit was ready upon arrival, great explanation of all details. Very happy with agent at pickup location.Rodney Belford B.
This facility has a fantastic manager., Mr Jim Mace is a true professional business operator. His building was manicured and spotless . It gave me confidence in U-haul future business needsLARRY S.
Well made trailer worked well for what I moved.William B.
Great experience, very helpful staff, you guys are awesome, keep doing what you're doing.ernesto A.
Great customer service! Easy pick up/returnKris K.
El cliente no dejó un comentario.Timothy Alvin M.
El cliente no dejó un comentario.Richard Allen H.
El cliente no dejó un comentario.John Patrick I.
El cliente no dejó un comentario.Bill R.
El cliente no dejó un comentario.Eric W.
El cliente no dejó un comentario.Franklin S.
El cliente no dejó un comentario.Travis T.
El cliente no dejó un comentario.Donna K.