El cliente no dejó un comentario.DWIGHT K.
Customer Reviews for Branson Ace Hardware
(Distribuidor de U-Haul del vecindario)
Branson, MO 65616
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: 10 a. m. - 3 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JOSHUA B.
Great truck & service!Andrea M.
I had a great experience the only problem I had was the truck is a little hard to get into but that's because of my physical condition of not them.BRADLEY B.
This location was beyond helpful. They went to Mars and back to assist me with my needs. I was very pleased with the outcome. The manager is a sweetheart and best experience I've ever had with uhaul.MELONY S.
Very on organized didn't seem to exactly know what was going on or the process very well need more trainingERICA R.
Everyything went well. Staff was very friendlyKerry M.
El cliente no dejó un comentario.Robert C.
Facility was ok. Roadway to storage unit was hard to navigate with speed bumps and potholes so deep I was glad I was driving an SUV. Even at that I picked up a nail in a tire causing me to have to get a new tire. Driving area needs to be improved.CHANELL N.
Thank you. Seamless process.GUY L.
Very happy with this rental location and the entire experience!GEORGE S.
El cliente no dejó un comentario.CATHERINE M.
Workers at this establishment are friendly knowledgeable and hard working they stress the safety rules implemented by uhaul to provide the safest experience possibleIAN M.
Everyone was great.BUDDY C.
Excellent service and attention to detail. All personnel were knowledgeable and friendly. I would definitely recommend their services to any of my friends. Thanks for a job well done.HOWARD P.
El cliente no dejó un comentario.KENNETH H.
El cliente no dejó un comentario.Larry H.
Great friendly service and solid well-functioning equipment. All went well.JAMES M.
They were so helpful! Cannot recommend them enoughMOLLY P.
El cliente no dejó un comentario.STEPHEN S.
I waited in line behind only one other person for 45 minutes. The manager here decided to train a new lady and show her every little step while in the middle of a rush. When I was driving the truck down a hill at the white oak station right down the road the truck broke down. The oil light came on, the engine went out, and I began rolling down the hill until I slammed my breaks. When I returned my keys the young man was very disrespectful, didn't make eye contact once, and when I said thank you he just walked away. I use uhaul regularly and this is BY FAR my worst experience.Jaydun S.
El cliente no dejó un comentario.MICHAEL B.
Awesome service and friendly staffSHARON D.
I only had 1 problem with my rental. There was leakage from either the roof or side panels. It was a downpours game rainstorm we drove through. Most of what we were transporting were pictures and photo albums which were mostly in plastic tubs. Some cardboard boxes were damp. Minimal damage to photos so no big deal. Staff was great.MICHAEL W.
El cliente no dejó un comentario.JUDY L.
A very kind lady associated with the location saw me returning the uhaul after dark by myself and made sure I was able to go through the process quickly. ¡Gracias!Teri A.
Great customer service.MICHELLE L.
El cliente no dejó un comentario.Robert H.
The Ace team was great! Helped us get the size and coverage we needed for things to go so smoothlyDANIELLE H.
El cliente no dejó un comentario.Steven J.
Can't think of a thing. Everything went very well.Faith Y.
El cliente no dejó un comentario.CESAR E.
El cliente no dejó un comentario.Charles O.
I've filed a complaint with your company. Very rude young guy that rented this truck to me messed up my reservation and gave me a dirty and very messed up truck, and I feel this was on purpose because he didn't like that my reservation was already set up and he wanted me to redo the entire trip with him when your VERY friendly CSR Linda already spoke with me and had every detail ironed out and ready and he wanted me to repack drop offs and destinations etc.Gary M.
Well first and foremost I will never go back there to this location so nor would I ever recommend a friend or family to this locationBRYAN B.
The customer service was excellent! They were professional and knowledgeable, and made my moving experience avoid one. We will definitely rent from them again!BARBARA M.
Great people to deal with.JON MERLIN H.
El cliente no dejó un comentario.SHERRY N.
El cliente no dejó un comentario.George S.
El cliente no dejó un comentario.WALTER R.
Very friendly and helpful staff. I will continue to do business with them.Merle B.
El cliente no dejó un comentario.Janice B.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.Walter R.
El cliente no dejó un comentario.Jessica H.
Nobody knew what they were suppose to do.MaTthew L.
El cliente no dejó un comentario.Jerry A.
So I get there to do a lockbox pick up this morning and the truck was blocked by another truck and I could not get it out or anything so I go inside at 7 AM mind you it's 18Â° freezing cold ice on the windows outside this morning to let them know that I'm there to pick up my truck remotely and it's blocked and I can't get it out or get to it so they gave me another truck and he tells me to go outside and start the truck and pull it to the front so it can warm up mind you at this point I'm already frustrated because for one I was supposed to just be able to do this remotely with my phone and it's freezing cold outside so here I am waiting for him to get all this paperwork switched over get ready he hands me the key after he gets the paperwork switched over I go out to get the truck and I'll be darned if it's not blocked by another truck so I have to walk back inside and let him know that it is blocked and then I have to go and start the truck and bring it up front to warm up but the windshield was frozen with ice so I had to sit there in a cold truck and wait for it to warm up and then it's just not the greatest experience at all I am not pleased the inside on the seat and the armrest were sticky like something had been spilled on it and it just was not the best it doesn't look like it's been cleaned in quite some time there was actually a dirt film all over the steering well I'm not one bit happy at allBRYAN B.
No everything was goodTerry D.
Great jobMichael R.
We had an excellent experience and the person who helped us was quick and super helpful and he took care of all the details of getting our trailer hooked up - even in the pouring rain!CHRISTOPHER J.
The truck was way in the back and could have been pulled out to a more convenient spot plus I paid for a dolly but there was no dolly in the truck which made a two person move much more difficult.Kathy S.
Only problem I had was with U-Haul not the locations. I arrived with more gas than needed in tank which would of been 7.00 worth of gas. No refund. But turned the unit in 1 day yearly no refund. But went 5 miles over and was charged don't understand don't really know if I'll use U-Haul again.Debby D.
El cliente no dejó un comentario.Bruce G.
Everything was greatThomas P.
El cliente no dejó un comentario.JAMES B.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.James M.
Alan was very helpful, his team met me in the parking lot and got me checked out super quickZAK K.
El cliente no dejó un comentario.Jon G.
You can train all employees how to use the uhaul system, I waited over 45 minutes just for them to get our information in the system and get us a truck!!!!Justice W.
Have tried to get a refund on the furniture dolly and moving pads that were not with my truck, but I was charged for. Have talked with U-Haul customer service. Customer service said I had to process the refund when I turned the truck in. Personnel at drop off said I had to contact Customer service - no resolution from either party - just tell me I have to get my refund from the other party.Brian W.
El cliente no dejó un comentario.Sean C.
El cliente no dejó un comentario.Jimmy M.
Took waaaaaay to long to pick up the equipment.OWEN S.
Make sure enough blankets are available.Greg B.
Had a great experience renting from Ace Hardware in Branson.RANDALL W.
This is a great location/dealer.Pat R.
El cliente no dejó un comentario.Douglas D.
El cliente no dejó un comentario.Luke B.
cannot think of anythingHAROLD V.
The group at Ace Hardware is great - courteous, professional and easy to work with. I'll definitely go back next time I need a U-Haul.Jim S.
Very nice people !!Traci P.
El cliente no dejó un comentario.Maritrini N.
El cliente no dejó un comentario.DUSTIN H.
The management and employees are very friendly and great to work with. They know their stuff and asked all the right questions to ensure we had the equipment we needed. It was a pleasure doing business with them.Eric H.
The staff was excellent and very through during my pick-up.Kevin B.
El cliente no dejó un comentario.Gary O.
The gentlemen that helped me at Ace were very friendly and very helpful. If I need U-Haul services again I will rent from this Ace location for sure!Sean M.
Friendly, prompt, courteousJames S.
Check-in was smooth and Alan was very friendly and thorough. The young man who hooked up the trailer and talked us through any trouble-shooting we might need to know was funny and efficient and very personable. (I'm sorry that his name escapes me.)MIKE R.
El cliente no dejó un comentario.Gary O.
Alan was extremely helpful and suggested the most economical rental solution regarding our needs.fred R.
El cliente no dejó un comentario.Jimmy W.
Very helpful and knowledgeable staff.STEVE K.
Great serviceRoger P.
El cliente no dejó un comentario.Carl C.
I called ahead to ensure a truck was available, upon picking up my truck it took 40 min to do the paperwork, it wasn't until Kevin ( asleep in the back room) came to the front was able to get my truck and the computers figured out I suggest you not accept an agreement by phone to rest out one of your truck if the staff left in the store ( untrained) upon a scheduled pick is the only one left on dutyJAMES H.
El cliente no dejó un comentario.Alexander H.
The truck was dirty on the outside and the driver windshield wiper needed a new blade. The mirror on the side of the truck only moved to two positions, neither of which aided the driver. However, the service was friendly and swift.Michelle P.
These guys are the best and the service is excellentCarl C.
Very nice and helpfulkevin B.
Nice truck great people.DENNIS F.
Everything was perfect. Especially the Ave Hardware Customer Service set up!STACY C.
Friendly staff. The rental went smoothly!LOUIS R.
El cliente no dejó un comentario.Paul F.
El cliente no dejó un comentario.NANETTE R.
I cannot imagine what could have been a better customer experience...maybe loading and unloading the trailer?Sara C.
El cliente no dejó un comentario.Jason H.
El cliente no dejó un comentario.lisa E.