Customer Reviews for Branson Ace Hardware
(U-Haul Neighborhood Dealer)

223 comentarios

190 Cross Creek Blvd   Branson, MO 65616

(417) 336-4050

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(417) 336-4050

190 Cross Creek Blvd
Branson, MO 65616

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 4 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Stop ripping people off

Kimberly G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Saundra H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie T. 
Clasificación:
5.0

The staff at Ace Hardware were friendly and polite. Was quick at checking the rental back in. Thank You.

John M. 
Clasificación:
3.0

I had to return to the rental place to get them to remove the damage charge for bird droppings! All we had to do was rub on it with our thumb and the so-called “damages“ disappeared. I was thankful they reversed the damage charges, but I should not have to drive out of my way and go back to prove that I did nothing to the vehicle.

Brad D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

cathleen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosalin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

These guys are 👍 great

Chuck H. 
Clasificación:
5.0

Great experience! Alan made the check-in/check-out easy. I've used the Ace Hardware location before. Nobody does it better!!!

TED B. 
Clasificación:
5.0

Best service!

Daniel S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
4.0

El cliente no dejó un comentario.

deanna D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY S. 
Clasificación:
5.0

The 2 gentleman was great and professional Thanks

David W. 
Clasificación:
5.0

The 2 gentleman were great and very professional. Gracias

David W. 
Clasificación:
5.0

The man was very nice and went out of his way to help me.

SHANNON D. 
Clasificación:
4.0

reserved tow dollie from location in Kiberling, when hubby got there, NO ONE was on sight. He ended up going to the Ace Hardware location and ended up getting a trailer instead. Very frustrating as he wasted at least an hour trying to get the item reserved. He had driven 5 hours to get our broken vehicle and still had a 5 hour drive to get the impaired vehicle home. Ace hardware location was helpful.

Kimberly M. 
Clasificación:
5.0

Nothing , everything was great. Store clerks were very accordingly perfesional.

CAROL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH V. 
Clasificación:
5.0

They were great!! Mickie is a rockstar! I will definitely use them again. I have 3 other I haul locations where I live. I drove 30 minutes to this location and they went above and beyond! Fantastic customer service!!!

Rachel C. 
Clasificación:
5.0

Adding a sign or more clear instructions regarding of process. It took me some time to figure out that cashiers in ace hardware are the ones who do check-in.

Daniil G. 
Clasificación:
5.0

Quick easy pick up and drop off!

Loucinda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall C. 
Clasificación:
4.0

Get people that like to do their job

TAMMY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD W. 
Clasificación:
5.0

Very kind and knowledgeable staff

Cathy D. 
Clasificación:
3.0

Call ahead to make sure they have entered the reservation in to the system and have your truck ready to go. If we had tried to pick up this vehicle just a few minutes later after they had closed, we would have been without a vehicle.

Greg W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
3.0

Only received 11/12 blankets

Matt A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy F. 
Clasificación:
5.0

Staff was very helpful!!!

Patrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GiNA B. 
Clasificación:
4.0

We didn't receive the furniture dolly that we paid for , but the woman who checked us in was fabulous 👌

Aaron D. 
Clasificación:
5.0

The two people that stepped up to assist were fantastic.

Douglas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
1.0

First, the girl trying to pull up the reservation didn't know what she was doing, but offered a lot of information such as they have constant problems with fuel being stolen and missing equipment. She was also very rude, as well as the other woman who kept going outside to smoke cigarettes. The owner of the establishment was also very rude and assaultive to my 69 year old father whom has a bad heart. The truck cab was dirty, the windshield was dirty, and the cab smelled like something died in it. My recommendation is to go somewhere else to get your equipment, and U-Haul should pull them from their list of dealers.

Martin D. 
Clasificación:
5.0

Everyone was Customer Service oriented and pleasant.

Kimberly S. 
Clasificación:
5.0

Very friendly and courteous. Explained everything very well and did everything to make sure I was taken care of for my trip.

SHANNON D. 
Clasificación:
5.0

We kind and helpful

Phillip William V. 
Clasificación:
5.0

Your rental app on line is the worst ever!

Gary O. 
Clasificación:
5.0

Alan was extremely helpful. We had trouble loading our car onto the tow trailer and he offered valuable advice allowing us to be successful. He was friendly and knowledgeable.

Gary W. 
Clasificación:
4.0

El cliente no dejó un comentario.

David M. 
Clasificación:
1.0

Horrible truck ran like zhit and had fuel zystem issues bogged out. AND BROJE DOWN and got reported and towed and taken the following day horrible I want my money back

VINCENT E. 
Clasificación:
5.0

Dry helpful, and answered all the questions I asked , yes I would recommend family and friends to rent and return here.

richard H. 
Clasificación:
5.0

Was a top-notch experience! Nothing could have gone better. “Nina” was helpful, courteous, and gave information that I needed to make the rental experience perfect!

TED B. 
Clasificación:
4.0

El cliente no dejó un comentario.

anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris O. 
Clasificación:
4.0

Put down a cash deposit

ROBERT B. 
Clasificación:
5.0

No improvement needed. You did a great job of helping me:)

Sharon N. 
Clasificación:
5.0

These folks are wonderful to do business with I tried with shepherd of the hills location but they got very rude with me when I had to postpone my time I will come back to this location from now on you need to take care of them

DANIEL R. 
Clasificación:
4.0

Rear cargo area had straw and dirt all over the floor. Had to sweep out the back and mop it so we could lay our mattresses in the back without getting filthy. Not the way I like to start a moving job.

TROY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY B. 
Clasificación:
5.0

Great customer service! Very friendly and knowledgeable.

TOMMY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

Great service

Shawn W. 
Clasificación:
5.0

This is my 3rd time renting a U-Haul from Branson Ace Hardware. I greatly appreciate the professional and accommodating attitude over there, and I hope to do business with them again.

George S. 
Clasificación:
5.0

Great service.

RUSSELL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
5.0

the equipment was clean but the car trailer was not well maintained. We had to get Allan at ACE hardware to come to the storage place where we were loading the vehicle because the right ramp would not slide closed. The front tie down strap was well worn and short. It was so short it completely came loose. Fortunately we tightened it the next fuel stop and check. The other side was much newer. They should have changed the right one when they changed the left.

MICHELE H. 
Clasificación:
5.0

The gentleman was very friendly and helpful.

DONALD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

Everything was great. Thanks

JEREME D. 
Clasificación:
4.0

N/C

DANIEL Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN S. 
Clasificación:
1.0

Don't let this place rent UHaul trucks. The communication is horrible. They had trouble finding my reservation - asking if I rented a truck or trailer or if Ai rented equipment. Asked if I paid for my truck!!!! What the hell! It takes at least an hour to rent the truck! I will never get a truck from there again!!!

LINDA S. 
Clasificación:
5.0

They could not have been more kind or helpful!

CATHY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWIGHT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA B. 
Clasificación:
5.0

Great truck & service!

Andrea M. 
Clasificación:
5.0

I had a great experience the only problem I had was the truck is a little hard to get into but that's because of my physical condition of not them.

BRADLEY B. 
Clasificación:
5.0

This location was beyond helpful. They went to Mars and back to assist me with my needs. I was very pleased with the outcome. The manager is a sweetheart and best experience I've ever had with uhaul.

MELONY S. 
Clasificación:
3.0

Very on organized didn't seem to exactly know what was going on or the process very well need more training

ERICA R. 
Clasificación:
5.0

Everyything went well. Staff was very friendly

Kerry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

Facility was ok. Roadway to storage unit was hard to navigate with speed bumps and potholes so deep I was glad I was driving an SUV. Even at that I picked up a nail in a tire causing me to have to get a new tire. Driving area needs to be improved.

CHANELL N. 
Clasificación:
5.0

Thank you. Seamless process.

GUY L. 
Clasificación:
5.0

Very happy with this rental location and the entire experience!

GEORGE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE M. 
Clasificación:
5.0

Workers at this establishment are friendly knowledgeable and hard working they stress the safety rules implemented by uhaul to provide the safest experience possible

IAN M. 
Clasificación:
5.0

Everyone was great.

BUDDY C. 
Clasificación:
5.0

Excellent service and attention to detail. All personnel were knowledgeable and friendly. I would definitely recommend their services to any of my friends. Thanks for a job well done.

HOWARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry H. 
No se han enviado comentarios para esta ubicación.

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