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Jerrell L.
Customer Reviews for Boca Box Co
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Great experience!
JOHN K.Great service from both employees!
Louis B.I had the worst experience yesterday with UHAUL. I have rented a truck with you guys before but yesterday was unacceptable and completely unprofessional. I made a reservation about a week in advance. The day before pickup no one called me to confirm. Therefore I called the location to try to confirm my truck rental would be available for a 8 am pick up. I arrived at the location and spoke with the assistant manager who told me that my truck was at another location and there was nothing else he could do. He sent me to a location 15 mins away and did not tell me that location didn't open until 9am. So I had to wait outside of the new location for 1 hour due to the store worker being late to open the location. This pushed my move in back all day. Once I go inside the new location and spoke with the worker about my reservation he acted at first as If I hadn't made a reservation at all. He then proceeded to tell me that last night the truck broke down and he wouldn't have any available trucks for me to take. That would of been nice to know the night before so i wouldn't have gone through all this trouble. After a long discussion the only option was for me to take a truck and deliver it back to the same location within hours. This was not my original plan and it completely messed up my whole move. I had the worst Experience and I will never come back tO UHAUL because of it.
MICHAEL V.The gents Duncan and I believe it was Tim were super helpful + kind.
Annette L.Make sure there's no food left in the truck for one thing. I'm pretty sure there was no inspection of the truck or if there was it was given a “swift glanceâ€. Also while driving through rain the cab leaked down the seatbelt, and this was no drip. My husband's shirt was soaked! You might want to address that ASAP. For the money you charge, the equipment should be in better condition.
Sarah W.Owner/Operator was very helpful and courteous
Matt Z.They are planning on charging me for two day rental when I had the truck from 10am to 7pm. I never heard of anyone being able to load and unload a 26' truck in 6 hours. I'd like a call back from customer service. Gracias
Hunter N.Awesome experience with Duncan...definitely use again...thank you
NANCY B.Very friendly and accommodating. Would highly recommend.
Alan S.Bill is always friendly, attentive and explains everything so there are no unexpected fees or expenses.
GARY M.Completely went out of my way to hurry and put gas in the truck prior to returning. I was told if I did not make it back at exactly 12:37 pm I would be charged another day. I called at 11:25 am informing staff I may be little late and thats when I was informed. After all that I was charged $15 for gas. You guys are nitpicking.
KEITH M.N/A Bill was very friendly and fair
ZACKARIA A.Nothing everting was great!
ERIKA N.Bill at Boca Box Co was super helpful!
Itay S.We always try and rent from this location because it is an efficient and capable business.
Joseph P.Just Keep improving
PATRICK C.Great experience
Robert S.I make every effort to use Boca Box when I rent a UHaul (to the point that I will change my schedule instead of having to go to another place) as they are the best to work with. They are efficient and direct and helpful and reasonable.
Joseph P.This business is very well run and the people working there are good at their job as well as nice.
Joseph P.Service and equipment couldn't have been better
DOROTHY F.I was called the n word by the person who gave me the uhaul
CARLOS M.This location is our favorite place to rent from UHaul. Very knowledgeable owner and very efficient. He is the best.
Joseph P.Service was fast attendant was polite and helpful, he clearly explained all issues. great moving experience.
LAWRENCE M.Easy, convenient and accommodating.
SANDRA O.Everyone is very nice 👍
RICHIE L.Keep up the good work Everything was Great 👍
RICHARD L.Maybe have the tank filled up more than a quarter. But that's all
Kevin D.The person who operates the Boca Box company is very nice, efficient and no-nonsense. We like working with him and rent from him when we need a truck.
JOSEPH P.Everything was excellent. A great experience. I will definitely return for any future moving needs.
Deborah W.Bill could not have been more helpful. he made the entire process easy and stress free. Will recommend them to everyone.
robert H.Charged for 2 gallons of fuel when truck was returned with 11/16 fuel tank as originally taken out and photo to prove it! In addition wanted to charge for extra blankets if we don't use them!
RATKO D.Customer service at this location was excellent. He went out of his way to make sure everything went smoothly. I would certainly use this location again for my UHaul needs.
SCOTT S.The man who works there is a very kind and very kind person, he helped us a lot and gave us the necessary instructions for the operation of the vehicle, he also received us with great affection at the time of delivery and was very courteous, I would recommend him 100% and next time I will rent a truck again in this place
JOSE U.Soda machine available??
John P.The u-hall was great! It was easy to drive and carried a lot of "stuff.It was exactly what we needed!!!
SUSAN C.Very nice guy helped hook everything up to my truck. Good looking guy too!!
DOROTHEA M.I was very happy with the service both when I booked the truck and when I picked it up from Bill. The vehicle was relatively new. The a/c was ice cold, the captain chairs were comfortable and the van was the perfect size for my move. I will definitely use U-Haul again in the future!
STEPHEN H.Bill was very helpful and nice!
Ana P.Representative was personable and he was patient and answered questions with the person he was on the phone with.
DANIEL V.This is my only source for my Uhaul rentals for their outstanding customer service. It's a true pleasure doing business with them!
ANTHONY D.Bill was extremely helpful & made the experience easy going above & beyond to explain equipment & tools.
MARK E.I only rent my uhaul trucks from them no matter how many times I move nor the distance, due to their expert customer service! Very friendly and welcoming.
Anthony D.Very easy rental process. Everything in good order.
WAYNE W.Nothing at all… Everything went well
LUIS M.Bill is awesome. Have rented from him before. Always excellent communication and service. Will rent from him again. And I don't know if people know or not, but the boxes they sell are WAY better (and cheaper) than Home Depot!
PAUL M.Great experience
LATRAIVIA C.Very nice!
ROBYN C.