El cliente no dejó un comentario.Jeffrey S.
Customer Reviews for Boca Box Co
(U-Haul Neighborhood Dealer)
Boca Raton, FL 33432
(On Dixie Hwy Just South Of Glades Rd)
Servicios en esta ubicación:
- Mon–Fri9 a. m. - 5:30 p. m.
- Sábado9 a. m. - 3 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Manager is very cocky and full of himself. Definitely feels like UHaul is an after thought here, and the entire location looks very pieced together. Wouldn't go here again unless I had to. Find another Uhaul.JOSH D.
El cliente no dejó un comentario.Elena R.
El cliente no dejó un comentario.Jeffery P.
Smooth operationRobert S.
This â€œU-Haulâ€ location if you can even call it that did not have a light up sign that says U-Haul on the building or parking lot. When dropping the truck off at night all you see is Boca Box. Also this location did not have an Orange or any color Key Box to drop off the truck key. The only box that had a label U-haul had a lock code on it. This parking lot had a homeless person that was a dangerous and harassed us. And there was no lighting. Bill at this location called me today extremely rude asking why I locked the key in the truck. After explaining he had no key box, he was even ruder. This location clearly also needs spare keys for their trucks too, as Bill tried to threat to charge me for a lock smith. Avoid this location to do a truck drop off at all costs!!!Lauren R.
El cliente no dejó un comentario.Elizabeth N.
This location was great!Terri K.
El cliente no dejó un comentario.GREGORY T.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Brian A.
Fantastic crew here I believe I was in and out of the office in 5 minutes with the truck!!Richard P.
El cliente no dejó un comentario.Ana B.
El cliente no dejó un comentario.ROBERT P.
El cliente no dejó un comentario.Armagan G.
El cliente no dejó un comentario.james B.
Very efficient and friendly service.Michael R.
El cliente no dejó un comentario.Linda Z.
Parked truck with very little gas (as it was picked up) in the back. Pushed keys through the slot in door. Location wasn't open and I didn't interact with anyone.KENNETH D.
El cliente no dejó un comentario.Jerry M.
El cliente no dejó un comentario.Frederic S.
El cliente no dejó un comentario.Howard A.
only because it's like hidden and u-haul is not advertisedGilbert A.
Quick and friendly serviceMarcus W.
El cliente no dejó un comentario.BILL H.
El cliente no dejó un comentario.Holrich C.
Bill will always take good care of you! Thanks Bill!VINCENT S.
El cliente no dejó un comentario.Rickie P.
El cliente no dejó un comentario.Travis S.
Upon arriving to drop off the trailer I received no help at all. DifficultROBERT A.
El cliente no dejó un comentario.Tatsiana L.
El cliente no dejó un comentario.Samuel T.
El cliente no dejó un comentario.DEVON H.
Great service very helpfulDEMARAL B.
Very professional and kind experiencePatricia K.
Great service even though I had to go back for an item that was not put in the truck.Carmen S.
Everything went smoothDAVID C.
Great price Excellent customer service Quick and easy to get in and outDAVID N.
El cliente no dejó un comentario.Andy F.
Let them know the check engine light came on during trip.Jeremy S.
El cliente no dejó un comentario.SCOTT EDMUND H.
No dollies, no blankets, no hand trucks. Despite reserving these items in advance, nothing was available and we didn't know until we arrived to pick up the truck. Ended up having to go elsewhere to buy the things we needed to assist with our move. Very frustrating.Brian P.
El cliente no dejó un comentario.OLGA S.
Have more trucks available. Location was good but limited amount of vehicles.JOSHUA R.
How about actually clean the cab of a vehicle before someone drives 2,000 miles in itJacob D.
All good except Side door doesnt work.Deborah S.
The location was not correctly prepared for my One-way rental to Miami. It caused me a 1hr delay in my plans and lead to me rushing to arrive in time at my destination to unload before the loading bay was closed. In order to make that time I had to leave without all my daughter's belongings and now have had to order another van for 9/11 (different location) to return and collect the remainder of the load.Christoph S.
El cliente no dejó un comentario.Brenda G.
El cliente no dejó un comentario.REINEIL L.
El cliente no dejó un comentario.Todd C.
The person in worked with there was fantastic and no doubt will be back to rent again. Seamless process and he was super friendly.Brian H.
El cliente no dejó un comentario.Razvan C.
Reserved a 10 foot truck online and when I came to pick it up they said they didn't have it and then tried to get me to rent a 15 foot for more money. We call that â€œBait and Switch â€œ After persistent negotiations I did get a 10 foot truck that was actually parked out back. Terrible customer service!! At one point he said if I didn't want the 15' I was just out of luck.Keith H.
El cliente no dejó un comentario.Daniel R.
El cliente no dejó un comentario.christy C.
El cliente no dejó un comentario.Clarence B.
El cliente no dejó un comentario.David F.
Keep vehicle parts such as tires well maintained/changed prior to renting, I had to contact roadside assistance to have a tire changed during my trip, which resulted in my waiting on the side of the road for over 2 hrs.NAUDIA H.
Location rented a truck that needed to go out for service. It turned off down the street from the location representative stated we have to go through roadside assistance. Roadside wasn't able to fix. Leading in additional cost and longer stay in the south Florida area.MARLENE B.
El cliente no dejó un comentario.STEPHEN BRUCE P.
El cliente no dejó un comentario.JOHN R.
El cliente no dejó un comentario.Christopher L.
El cliente no dejó un comentario.Jack H.
Difficult time picking up the trailer. Worker did not v appear trainedRobert S.
El cliente no dejó un comentario.Gregory S.
El cliente no dejó un comentario.Francois Chris Z.
Very easy with online booking. Polite paperwork and pickup. Van very clean.Jeffrey L.
El cliente no dejó un comentario.leonid E.
El cliente no dejó un comentario.Dean M.
El cliente no dejó un comentario.Brian A.
Bill was great!Alicia A.
El cliente no dejó un comentario.Jerrell L.
El cliente no dejó un comentario.Michael O.
El cliente no dejó un comentario.SAL C.
El cliente no dejó un comentario.KEVIN K.
Great experience!JOHN K.
Great service from both employees!Louis B.
El cliente no dejó un comentario.Carlos V.
El cliente no dejó un comentario.Richard V.
I had the worst experience yesterday with UHAUL. I have rented a truck with you guys before but yesterday was unacceptable and completely unprofessional. I made a reservation about a week in advance. The day before pickup no one called me to confirm. Therefore I called the location to try to confirm my truck rental would be available for a 8 am pick up. I arrived at the location and spoke with the assistant manager who told me that my truck was at another location and there was nothing else he could do. He sent me to a location 15 mins away and did not tell me that location didn't open until 9am. So I had to wait outside of the new location for 1 hour due to the store worker being late to open the location. This pushed my move in back all day. Once I go inside the new location and spoke with the worker about my reservation he acted at first as If I hadn't made a reservation at all. He then proceeded to tell me that last night the truck broke down and he wouldn't have any available trucks for me to take. That would of been nice to know the night before so i wouldn't have gone through all this trouble. After a long discussion the only option was for me to take a truck and deliver it back to the same location within hours. This was not my original plan and it completely messed up my whole move. I had the worst Experience and I will never come back tO UHAUL because of it.MICHAEL V.
The gents Duncan and I believe it was Tim were super helpful + kind.Annette L.
Make sure there's no food left in the truck for one thing. I'm pretty sure there was no inspection of the truck or if there was it was given a â€œswift glanceâ€. Also while driving through rain the cab leaked down the seatbelt, and this was no drip. My husband's shirt was soaked! You might want to address that ASAP. For the money you charge, the equipment should be in better condition.Sarah W.
Owner/Operator was very helpful and courteousMatt Z.
They are planning on charging me for two day rental when I had the truck from 10am to 7pm. I never heard of anyone being able to load and unload a 26' truck in 6 hours. I'd like a call back from customer service. GraciasHunter N.
El cliente no dejó un comentario.Jeremy B.
Awesome experience with Duncan...definitely use again...thank youNANCY B.
Very friendly and accommodating. Would highly recommend.Alan S.
Bill is always friendly, attentive and explains everything so there are no unexpected fees or expenses.GARY M.
El cliente no dejó un comentario.Raymond L.
El cliente no dejó un comentario.JOSEPH N.
El cliente no dejó un comentario.MARK E.
Completely went out of my way to hurry and put gas in the truck prior to returning. I was told if I did not make it back at exactly 12:37 pm I would be charged another day. I called at 11:25 am informing staff I may be little late and thats when I was informed. After all that I was charged $15 for gas. You guys are nitpicking.KEITH M.
El cliente no dejó un comentario.JACQUELYN G.
El cliente no dejó un comentario.Andrew K.
El cliente no dejó un comentario.CHARRON B.
N/A Bill was very friendly and fairZACKARIA A.
El cliente no dejó un comentario.JOHN S.
Nothing everting was great!ERIKA N.
El cliente no dejó un comentario.VINCENT S.
El cliente no dejó un comentario.RYAN L.
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