Customer Reviews for Blue & White Storage
(U-Haul Neighborhood Dealer)

97 reviews

1 Luther Rd   Central Square, NY 13036

(315) 552-9009

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(315) 552-9009

1 Luther Rd
Central Square, NY 13036

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Mary timmons 
Rating:
5.0

Customer did not leave a comment.

Paul Pettit 
Rating:
5.0

Best experience I’ve ever had renting something. Quick and easy. DeAnna was Extremely helpful will do all my business with them from now on. Great work!

BRIAN ANTHONY 
Rating:
5.0

On the Truck I had the CK engine light was you might want to have it ck out before you rent it out again we want to thank you for the 50 free miles again thank you

Paul Tryon 
Rating:
5.0

Everything was fine. I would definitely use them again.

bob burrows 
Rating:
1.0

Customer did not leave a comment.

Tyler Chamberlain 
Rating:
5.0

Great service! Very fast.

tom aleksandrowicz 
Rating:
5.0

Great UHaul experience. Clean, well maintained equipment, friendly staff, great price

Todd Pekats 
Rating:
4.0

Customer did not leave a comment.

kathy rose 
Rating:
5.0

Customer did not leave a comment.

Harold White 
Rating:
4.0

The only issue I had was the website offered me to purchase moving boxes!! I put I wanted four x large boxes and didn't get them!! This location does not have boxes, so I hope my card doesn't get charged for the boxes I did not receive!! The lady working helped us get a storage unit also at the time of picking up the U-Haul truck!!

Doris Priest 
Rating:
4.0

Cab of truck needed cleaning

Paula Wilbert 
Rating:
5.0

The vehicle was extremely clean and the rental location was very convenient. The girl who took care of my transaction was super nice. Excellent experience.

Jane Ravenel 
Rating:
5.0

Great customer service and very clean rentals

Erika Hoffman 
Rating:
3.0

Customer did not leave a comment.

Michelle Jamerson 
Rating:
5.0

Hon

Scott A Darrow 
Rating:
5.0

Customer did not leave a comment.

elisabeth stevenson 
Rating:
5.0

Customer did not leave a comment.

John Maslak 
Rating:
4.0

Customer did not leave a comment.

Jeanie Boland 
Rating:
5.0

Customer did not leave a comment.

Lucas Cole 
Rating:
3.0

Very much special people you have Ellen Raff

Ellen Raff 
Rating:
4.0

The person working at this location was very helpful when I had problems with the self check in system. The truck was old, but well maintained.

BETH WAGGONER 
Rating:
5.0

Customer did not leave a comment.

JAMES BULSON JR 
Rating:
5.0

Customer did not leave a comment.

Gretchen KIMBALL 
Rating:
5.0

Slick as ice Very good service

Carole Bildstein 
Rating:
3.0

Customer did not leave a comment.

Brett Williams 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Raner 
Rating:
5.0

Very pleasant lady came right out and checked out truck. I have rented from Uhaul many times. This was my best expierence .

BRIAN GIRARD 
Rating:
5.0

Garth is great! The Service is excellent, the equipment is as it should be!

Lucas Bouchard 
Rating:
4.0

Very quick and easy transaction.

DAVID ABELL 
Rating:
4.0

No one was there for the drop off.

Sharron Hoyt 
Rating:
5.0

Very nice and informitive

Timothy Thoma 
Rating:
5.0

Great customer service and nice people to work with in general.

Dale Edmonds 
Rating:
5.0

Customer did not leave a comment.

JOHN SIMMONS 
Rating:
5.0

Clean and well maintained. Easy in and out. We had to store an unboxed couch here for months and it has no damage, no dirt. It was easy to move out. We received all receipts via email which was super easy. Also the price was super reasonable. Would definitely rent here again if I needed to.

Heather Ciamei  |  Overall Experience 
Rating:
4.0

All good here

PAUL WARD 
Rating:
5.0

Close to where I was going

Gerald Hall 
Rating:
5.0

Customer did not leave a comment.

JOANELAINE JONES-FOSTER 
Rating:
5.0

Customer did not leave a comment.

John Maslak 
Rating:
2.0

The location wasn't a problem other then poor phone reception. The BIG problem was contactless pick up and drop off. It was awful! I will never do it again.

Donald Sawyer 
Rating:
5.0

Customer did not leave a comment.

Kristina Taylor  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stephanie Slaymaker 
Rating:
5.0

Everything went well no problems at all.

MICHAEL STIKKEL 
Rating:
5.0

Certainly would use this facility in the future.

James McVay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GEORGE GIGON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mitchell Benn  |  Overall Experience 
Rating:
5.0

I was extremely happy with the storage place and they were all kind to me and anytime I came to get my things some one always came to make sure I belonged at that location I will always recommend them

Jamie Remis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brian Mcgann 
Rating:
5.0

Excellent serve at pick up,

JACQUELINEJANET MITARITONNO 
Rating:
5.0

Quick and efficient. Friendly and Helpful.

PHILIP DAPSON 
Rating:
5.0

Great place to rent from, Employees friendly and easy to work with

eric calkins 
Rating:
5.0

Nothing it was good and fast

Kenneth McLaughlin 
Rating:
5.0

Customer did not leave a comment.

Cienna Goldman 
Rating:
3.0

No one is in office except by Appointment only. Printer was non- functioning so I did not receive a print out of rental contract. When I called phone number of this u- haul location to reserve rental, no one answers phone, and did not return my calls even though I left a message each time.

Katherine Neville 
Rating:
5.0

Customer did not leave a comment.

REBECCA KELLOGG 
Rating:
1.0

I arrived at the facility to find a note on the door informing customers to call the number on the note if they need assistance as they do not staff the location. The note said if I made an appointment to rent a trailer, someone would arrive at the reservation time. The man was only a few minutes late which was no problem. He was also very polite and professional. However, he never even walked over to the trailer. He was in his truck and gone before I even backed up to it. I've rented several trailers from U-Haul over the years and they have always hooked it up to my truck and looked it over with me at check-out and check-in. I had to hook up the trailer myself and took pictures before I left the facility. When I returned the trailer there was nobody there to check it in or look it over and clear it as having no damage. So I disconnected the trailer and had to take more pictures to prove it was not damaged when I dropped it off. Not my best experience with U-Haul. One would think your company would be more careful to inspect the places that rent your vehicles.

Kurt Reome 
Rating:
5.0

Customer did not leave a comment.

DENNISJOSEPH GLADLE 
Rating:
3.0

Customer did not leave a comment.

BRANDON CRANDALL 
Rating:
5.0

N/A

Ralph Gray 
Rating:
5.0

Customer did not leave a comment.

Marlene Connor 
Rating:
3.0

Because of the pandemic this place was closed. I just dropped off

Gerald Hall 
Rating:
5.0

Amanda Weigand was so helpful

Amanda Weigand 
Rating:
1.0

I ordered a 10 foot box truck when I picked it up the box had a big puddle of water in it.... also when I returned it they tried to charge me for 375 extra miles so I called customer service. They seemed to have it figured out yet a few days later an extra 300 dollars was taken out of my account. I had to contact the manager that oversees the dealer as the dealer would not answer the phone. The manager I spoke with refunded the money but it could take up to 5 day to get the money back. It has been an overall nightmare experience and I would not suggest this dealer to anyone

Jared Corsette 
Rating:
5.0

Customer did not leave a comment.

Joseph Artuso 
Rating:
5.0

People where very helpful wouldn't hesitate to use them again in the future, I was very pleased with my experience!

Scott Wright 
Rating:
2.0

Customer did not leave a comment.

MICHAEL GRABER 
Rating:
5.0

Amanda was amazing.

Harry Witchley 
Rating:
5.0

Customer did not leave a comment.

Roxanne Brill 
Rating:
3.0

Establishment was not opened yet but actually appeared to be an empty lot.

BRIAN DEEKEN 
Rating:
2.0

No U-Haul signage. Got lost.

Mark Goodwin 
Rating:
5.0

Customer did not leave a comment.

Daniel Nichols 
Rating:
3.0

The lady was very nice and helpful, considering she had no idea underground sales had arranged for us to rent the 12x9 trailer for the same price as the 5x8 trailer that they could not provide, even though we had a guaranteed reservation. Uhaul reservations are worthless. We will not be using uhaul ever again. Very upsetting experience.

George Colburn 
Rating:
5.0

Customer did not leave a comment.

Joe Bradley 
Rating:
5.0

Customer did not leave a comment.

Daniel Nichols 
Rating:
5.0

Amanda was very helpful and knowledgeable. Excellant customer service skills. I also met the owner and he wss very friendly

Harry Witchley 
Rating:
5.0

Customer did not leave a comment.

Roger Ducharme 
Rating:
4.0

Customer did not leave a comment.

Samuel Tiller 
Rating:
4.0

Customer did not leave a comment.

Nicolle Moore 
Rating:
3.0

I have originally reserved a truck in Oswego, NY. Later was informed that I had to drive 30 miles out of town to pick up the rental truck.

LUDA ARDAN 
Rating:
5.0

Customer did not leave a comment.

Cierra Gable 
Rating:
5.0

Customer did not leave a comment.

Joyce Kyle 
Rating:
4.0

Very courteous and helpful.

Christina Johnson 
Rating:
5.0

great to do business with nice people and very good trucks and trailers thank you

Darrell Fortino 
Rating:
5.0

Great service truck was extremely clean and great communication with employees. Highly recommended!!!

Tony Mocciaro 
Rating:
5.0

Quick and easy. Thanks

Doug Wilcox 
Rating:
5.0

Good

MATTHEW CHEEVERS  |  Overall Experience 
Rating:
4.0

If equipment is not available in a certain area, then do not allow the reservation to be made. Traveling over 50 miles to retrieve a trailer is quite a distance. If the equipment is not available, then the website should reflect that.

Sean Omara 
Rating:
5.0

Overall Uhaul experience not with this location was AWFUL. I was transferred 20+ minutes away to this location after the uhaul on teall ave in Syracuse failed to actually have a truck available or call the previous renter until I got there. B&W storage was gracious enough to show up even though they were normally closed.

Catherine Caterson 
Rating:
5.0

Amanda is a sweetheart ! Between her and the team in Rome it was by far the easiest move ever ! Ty

Sandy Woolridge 
Rating:
1.0

You haul representative did not greet or even speak to us when we got there. Would not make eye contact or even a simple hello. Will not return or recommend this location. We called the toll free number and spoke to Melanie who handled everything professionally.

RANDY NIER 
Rating:
5.0

Thank you

KEN BOOTH  |  Overall Experience 
Rating:
5.0

Customer service was awesome. The folks here went above and beyond to ensure everything was in order.

george reed 
Rating:
5.0

the pe0ple at blue&white went the extra effort to make sure my move went perfect on there end. They could not have done anymore to help . I want to thank them so very much. neil risso

Neil Risso 
Rating:
5.0

Garth and Amanda were very helpful and professional.

Glenda Howard 
Rating:
5.0

Customer did not leave a comment.

jennifer douglas 
Rating:
5.0

Customer did not leave a comment.

John Finley 
Rating:
3.0

Very nice facility. Owners are very accommodating. The only complaint I have is that at night you cannot tell where the entrance is and it is very easy to end up in a ditch.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

Back
To Top