Customer Reviews for Blackwell Mini Storage
(Distribuidor de U-Haul del vecindario)

149 comentarios

6745 FM 2920   Spring, TX 77379

(281) 205-4186

Horarios de la ubicación

  • Lun. - mar.: 9 a. m. - 4:30 p. m.
  • Mié.: 9 a. m. - 4 p. m.
  • Jue.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 8 a. m. - 3:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(281) 205-4186

6745 FM 2920
Spring, TX 77379

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 9 a. m. - 4:30 p. m.
  • Mié.: 9 a. m. - 4 p. m.
  • Jue.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 8 a. m. - 3:30 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ERIK JASON F. 
Clasificación:
5.0

Just check front end. The front end shook every time I stepped on the brakes. Other than that I have no complaints whatsoever.

Debra P. 
Clasificación:
3.0

Front desk lady was professional and very helpful.

JASON D. 
Clasificación:
5.0

Excellent service.

JOSEPH B. 
Clasificación:
5.0

Excellent Service…keep it up the great service

PEDRO R. 
Clasificación:
5.0

N/C

Jeremiah J. 
Clasificación:
5.0

Customer service, price, . . awesome !!

SARENE P. 
Clasificación:
5.0

Thanks to Susan for an excellent service.

PEDRO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM O. 
Clasificación:
5.0

Employee very professional. Would recommend to friends and family

Mary T. 
Clasificación:
5.0

The employee was very friendly and professional

SORIYA M. 
Clasificación:
5.0

Everything was well done. Van was nice and clean and in good shape5

STEVEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DESMOND S. 
Clasificación:
5.0

N/C

JUSTIN G. 
Clasificación:
5.0

Web site glitches when you return the vehicle

ALEXIS R. 
Clasificación:
5.0

My experience here was excellent!

John J. 
Clasificación:
4.0

Love this place!! Easy Peasy!! All affordable newer Maintained equipment! We went to Austin snd back in their cargo van in 1 day. Nice ride!!! Thank you!

RANDAL A. 
Clasificación:
4.0

The trailer has a leak

J A. 
Clasificación:
5.0

El cliente no dejó un comentario.

XIOMARA O. 
Clasificación:
5.0

The operator of this location is so nice and answered any question I had

AIDAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT D. 
Clasificación:
5.0

Fix the glitchy self service website! I lost 2 hours moving time trying to get my rental! ( this is not a reflection of Blackwell)

Sylvia E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARMANDO G. 
Clasificación:
5.0

Velma did a great job!!!

GREGORY T. 
Clasificación:
5.0

Confirmation text

Samantha P. 
Clasificación:
5.0

Great customer service! Genuine people.

JIMMY D. 
Clasificación:
5.0

Self checkout was easy and kept me from having to go inside. The drop now was conveniently located for leaving the keys after hours. Truck was clean and easy to find.

TERRI S. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRUCE K. 
Clasificación:
4.0

I have rented many a uhaul over the years. And only one other has come close to the kindness ,patience, and considetation showed to me by Terri at Blackwell mini strg. The van was clean on pick up, and returned the same. Its nice to see a uhaul comp. That cares about their equipt. And believes in customer service. I want to thank u aul. I would, and will recommend Blackwell mini strg Uhaul as my #1,and go to rental co.😃6 stars!!!!!!. Kelly Hammond.

KELLY H. 
Clasificación:
5.0

The ramp pin on the passenger side had a bend to it and was hard to remove

EDWARD M. 
Clasificación:
5.0

Loved the customer service and experience. Would totally rent from here again!

Morgan A. 
Clasificación:
1.0

Lady was very rude. My neighbor who drove his truck up there because my vehicle was in the shop to pick up the trailer was walking around outside looking at the trailers while I took care of the paperwork. Lady says, “oh you brought one of those helpful guys? I hate guys like that.” Then after paperwork was completed I was informed that the appliance dolly I had reserved with the trailer 2 weeks ago was not available. And I would have to find another location to get one. Had to find another and drive over resulted in having to book an extra day on the dolly because that location wouldn't be able to accept it dropped off in 24 hours because they were closed Sunday. When hooking up the trailer the lady said something and my neighbor asked, I'm sorry? And she snapped “can you turn off the truck, I like to breathe.” My neighbor immediately says, “Im sorry, her sons in truck, I can hook it up.” She immediately comes back with “no, I have to do it, I didn't like breathing anyway”. Needless to say we were both just stunned and speechless by the entire experience. I would not recommend this location. They do not have the equipment you reserve and are extremely rude and annoyed to have to take your money.

KRISTIN R. 
Clasificación:
5.0

Second time to rent a u-haul and super pleased with service and quality of trailers and trucks!

JOSEPH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Surojeet G. 
Clasificación:
3.0

Definitely a little off the beaten path, but staff was very helpful and friendly.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BELAINE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ninive E. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAUN M. 
Clasificación:
5.0

Friendly, professional and fast!

JOSHUA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWSON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED S. 
Clasificación:
5.0

All went excellent

Sam B. 
Clasificación:
5.0

The lady at Blackwell Mini Storage was very nice and helpful with the rental and the pickup.

RICHARD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wenford V. 
Clasificación:
4.0

Customer service is first priority for me and I give the young lady that signs me in and out an A+.

PHILLIP T. 
Clasificación:
5.0

El cliente no dejó un comentario.

GINGER A. 
Clasificación:
5.0

The sales lady was very nice and professional

JON A. 
Clasificación:
4.0

El cliente no dejó un comentario.

DUSTIN L. 
Clasificación:
5.0

Thank you! Big help!

WILLIAM N. 
Clasificación:
5.0

Terry was very customer service oriented.

SHERRY T. 
Clasificación:
5.0

Customer service was excellent. The rental trailer was made very accessible and the young lady in charge hooked the trailer up and off we went. Nothing negative about that. Thanks!!

Phillip T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos G. 
Clasificación:
5.0

She was so amazing!!! I will definitely come back just because of her service

Jacob M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON P. 
Clasificación:
1.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

Super helpful, courteous and friendly. Help me get checked in, set up and out quickly. I will definitely rent from this location again.

Jeffrey S. 
Clasificación:
5.0

Better signage. Address is FM 2920, but you are really on Lee Rd.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW B. 
Clasificación:
4.0

El cliente no dejó un comentario.

SARABJOT K. 
Clasificación:
5.0

Great customer service. Can use a larger street sign because I passed it twice

Marcus H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAUREN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARITO D. 
Clasificación:
5.0

Very polite and professional. They were full of information.

James P. 
Clasificación:
2.0

Better signage on the main traffic street to make it easier to find, because this location is hidden.

Janet S. 
Clasificación:
5.0

Yes i will recommend them. Susan the awesome lady helped me out a lot and made it easier than i thought. It was a breeze and will do business with them again

Carlo E. 
Clasificación:
4.0

Create bike

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip D. 
Clasificación:
5.0

Susan was amazing and very accommodating. She would return my calls and answer my questions promptly and completely. A very good experience!

RICHARD H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin A. 
Clasificación:
5.0

Always have what I need in stock and the staff is always cheerful.

Hugh H. 
Clasificación:
5.0

Very helpful

JOHN M. 
Clasificación:
5.0

Very helpful when spotting and unhitching the trailer. Well run location.

LAWRENCE L. 
Clasificación:
5.0

So appreciative of the help and niceness of the rental process. Great customer service!!

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN I. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHANNES F. 
Clasificación:
1.0

Contacted the place twice and left a voice mail and no one returned my call or informed me of additional charges.

Jarrett E. 
Clasificación:
5.0

Perfect experience

James L. 
Clasificación:
5.0

Thank you Uhaul Associates for continuing to work together to keep your business model successful during these challenging times. Because of this example we all benefit. It is a Win-Win. Thank you!

WILLIAM G. 
Clasificación:
5.0

exceptional customer service. I loved how well and concisely they communicated with me

Richard H. 
Clasificación:
5.0

Susan is the best, We will only use her if we have to have a U-Haul again.Thanks again Susan for all your help your the best .😍

SUSAN T. 
Clasificación:
5.0

Nothing! The customer service was excellent. She went above and beyond!

Terry B. 
Clasificación:
5.0

Wonderful experience.

David L. 
Clasificación:
1.0

The manager on site wouldn't open the gate and when I called he asked me to unload the trailer myself, which I did. I asked if I needed to sign anything to ensure the paperwork was right, he said no and that he would take care of it. As it turns out, they didn't code in the trailer correctly and showed that I never turned it in, and I had to pay an extra $143 for “wrong destination” fee. I finally got it corrected, but only after spending 45 min on the phone with customer service to get it worked out!

Bo H. 
Clasificación:
5.0

Very helpful staff, online check in was easy, equipment was ready as promised

Daniel G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Todd N. 
Clasificación:
5.0

El cliente no dejó un comentario.

GIOVANNI C. 
Clasificación:
4.0

Pretty long application process to much. Info needed

Scott A. 
Clasificación:
3.0

Staff is very friendly and helpful. Layout is not very good. Have to get their attention to pass thru a motorized gate to enter the yard, go inside the building for the transaction, then leave the yard and get the trailer from an alley outside the yard. Not sure anything can be done to improve the location since the trailers don't fit inside the yard. Besides the location issues, Uhaul checkout process continues to disappoint. I should be able to complete the transaction when making the reservation so I just need to back up to the trailer and have the staff confirm the transaction and make the hookup.

MARK U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
5.0

Bearing burned up hub and blew out tire. I told uhaul roadside assistance. After notifying uhaul, 2;hours later they sent someone to verify that the bearing burned up and blew the tire. Then another 2 and a half hours goes by before they send a tow truck to tow back to uhaul in the opposite direction I was going. apologies from them but still charged me full price. I will be using someone else in the future even if it is way out of my way.

JAMES D. 
Clasificación:
5.0

Ms Tracy was amazing!!!

Meagen M. 
Clasificación:
5.0

Great customer service , ready to go very easy ! Will definitely recommend to others !

Christopher S. 
No se han enviado comentarios para esta ubicación.

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