Customer Reviews for Bizzy B'zz Bookbin
(Distribuidor de U-Haul del vecindario)

723 comentarios

1999 Emsdale Rd   Emsdale, ON P0A1J0

(705) 636-0840

Horarios de la ubicación

  • Lun. - mar.: 8 a. m. - 5 p. m.
  • Mié.: 10 a. m. - 4 p. m.
  • Jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 7 a. m. - 11 a. m.
Horario especial
  • 11/27/2021: 8:00 a. m. - 12:00 p. m.
  • 11/29/2021: 1:00 p. m. - 5:00 p. m.
  • 12/1/2021: cerrado
  • 12/4/2021: 8:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado

Show All Hours

Servicios en esta ubicación:

Contáctanos

(705) 636-0840

1999 Emsdale Rd
Emsdale, ON P0A1J0

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 8 a. m. - 5 p. m.
  • Mié.: 10 a. m. - 4 p. m.
  • Jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 7 a. m. - 11 a. m.
Horario especial
  • 11/27/2021: 8:00 a. m. - 12:00 p. m.
  • 11/29/2021: 1:00 p. m. - 5:00 p. m.
  • 12/1/2021: cerrado
  • 12/4/2021: 8:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado

Show All Hours

  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Very unsanitary storefront non of there trailers had proper working lights got there at 8am amd dident leave till 9am due to haveing to find a traIler with working lights as a 310t mechanic driveing a truck with a yellow sticker and cvor I can't be going down the road with out lights I ended up fixing the lights my self after I left

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alejandro A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMNORMAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
1.0

This was a disaster. I booked and had confirmation of a location to me and it was moved 3 days later. I had to drive an hour and half to get the truck on a Sunday. The online log in took over an hour and was ridiculous. I needed a friend to confirm my identity with a phone call and then they never called my friend. I just had to wait an additional half hour. Not a good experience. No recommendations.

john B. 
Clasificación:
5.0

Dear 'Joe' In February of this year I wrote an email regarding the price of the U-Haul that we requested to rent to drive to P.E.I The quote was very high but you listened to our request and lowered the price substantially which we really appreciated. The owners of Bizzy B'zz Bookbin of Emsdale ON held this price until we found a home in P.E.I. which we moved to this October. The truck, JH3490G, they gave us was exceptional. The seats were very comfortable and even though we sat for almost ten hours a day for three days straight it was a very enjoyable ride and for that we are grateful. Thank you for your compassion in our situation and for being a company that keeps there word, that really left a deep and grateful impression in our hearts and we would highly recommend your company to anyone. With heart felt gratitude and our deepest thanks, Bless you, Wayne and Wendy Marchant

Wayne M. 
Clasificación:
4.0

Very knowledgeable and friendly manager. We dealt with several different locations and she is the best!

Anne G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Muriel T. 
Clasificación:
5.0

This is only the second time I rented a 12x6 tandem axle trailer. Awesome trailer pulls very nice but some sort of tongue jack would be greatly appreciated it is near impossible to hook up by yourself especially when it is sitting on one of those goofy tri pod stands up inside the hitch, TERRIBLE IDEA. Brad Booker

Bradley B. 
Clasificación:
5.0

Wonderful experience! Owner of Buzzy Bees/UHAUL very helpful and friendly, great job. Plus I backed the 20 footer up 3 times for 3! Had a blast. Thank you Peggy. Have a great day. Kind regards, Tracey.

Tracey T. 
Clasificación:
5.0

Peggy and husband run this outlet. Wonderful knowledgeable people with covid precautions in place to keep everyone safe. Love going to this uhaul. Probably our 5th time.

Shirley R. 
Clasificación:
3.0

Way to expensive , 420$ for a 5 hours ?

Tammy F. 
Clasificación:
5.0

I have a gift code and I enter it online when I'm checking out but it never gets applied to the bill. I've tried to use it on my last three orders but it never works. I asked at the counter this time but they said they couldn't see it on my order and they had no way to enter it themselves. What good is a gift code if I can't use it?

Simon C. 
Clasificación:
5.0

Always a pleasure doing business.

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clint D. 
Clasificación:
2.0

No post check, absolutely rude,

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander L. 
Clasificación:
5.0

Hinges on ramp need greased but worked great

Clint D. 
Clasificación:
5.0

Very nice and accommodating lady. Quick and efficient process.

Osmel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

The lady here is great. She even came out in the rain to help.

Mark W. 
Clasificación:
4.0

Friendly courteous service. Everything was there and a no hassle pick-up and return.

ROSSWILLIAM P. 
Clasificación:
5.0

I was very happy Peggy called me back and we were able to work out a plan that got my vehicle moved but still took care her commitments to other customers. If the opportunity arose where I could use the services of her UHaul location, I would absolutely make that call again.

Rod J. 
Clasificación:
5.0

Fast friendly service- best Uhaul place I have used

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

This location needs to have pickup truck(s)

John M. 
Clasificación:
2.0

Inside office was very cluttered not too clean with a strong smell of cat urine. 3 animal running around lose inside. I was not impressed at all but since its the only location with trailers I had no choice. I will not use this location again

John W. 
Clasificación:
5.0

Have used this location several times. We are so glad they are here

Dale N. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMNORMAN M. 
Clasificación:
5.0

This location needs to have a pickup truck(s) Service is outstanding. Keep it going Thank you John

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELP K. 
Clasificación:
5.0

Fast friendly service

James J. 
Clasificación:
5.0

Peggy is very helpful and accommodating. The truck was clean and ready. Price reasonable and she made an effort to make sure she got the best deal for me. I made a mistake in booking and she called me right away to fix it, saving me over $100.

Heather A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicholas H. 
Clasificación:
5.0

Great service. Nothing to improve they are good to deal with I definitely was impressed with service an the price lots of inventory to choose from also . I would say more advertising for that location might help your sales thanks again for good service

Tim T. 
Clasificación:
1.0

The check in process was incredibly difficult, long and I would not recommend keeping this program running. Just getting chrome to recognize my location took 20 minutes and that was just the beginning of the very timely check-in process. Uploading pictures of myself, my drivers license, the vehicle itself, from all angles.... no thank you, never again. Not to mention 2 days prior to the pick up I receive a phone call telling me the equipment I rented ( a month prior to when I required it) is not available at the location I rented it from. I was required to drive 20 minutes north to a remote location. Generous (sarcasm) Uhaul gave me extra kilometers on my rental agreement for my trouble. The only positive time of my pick up was the kind and patient person on the other end of my phone, when I called customer service, because of the ridiculous check in process. I five my customer service representative a 10+, A+, however your give a perfect rating. The drop off process was even more stressful and ridiculously long. Get to the address of drop off, again just a parking lot, no person or people. No signage in the parking lot or building confirming I was in the correct parking lot. On line check just as frustrating. Thankfully I called the company that was listed (not uhaul) on the email. She told me what parking spot I could leave the van and where the location of the was drop box for the keys. Nothing labelled, NOTHING!!!!!! I will never rent again from U haul unless I have an actual physical person at the pick up and drop off locations. Employees are the key to a great company. Unfortunately U-Haul has forgotten this.

Cathy H. 
Clasificación:
5.0

All good !

Muriel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale H. 
Clasificación:
5.0

always reliable here no problems at all. we use this service a lot and are well satisfied with peggy 's attention

Michael N. 
Clasificación:
1.0

Calling or sending an email to confirm that the U-Haul is at the location for starters and if it isn't better discounts if I have to go out of my way to rent something that I've already rented

Kelly C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond S. 
Clasificación:
3.0

I requested a 15 foot truck that turned out to have a 12ft bed with an "attic". We needed the floor space. It would be helpful when ordering to know this. I felt ripped off, cheated and stuck with a truck that wasn't what I requested

Caroline G. 
Clasificación:
4.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELJ F. 
Clasificación:
5.0

The service was excellent, very helpful and very friendly. Highly recommended.

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVENALEXANDER C. 
Clasificación:
3.0

Booked a truck in advance in parry sound, did not get it, I had to travel to emsdale to get one. Cost me extra kilometres. Was offered discount at parry sound location but have not received yet. Disgusting

Nikavkumar P. 
Clasificación:
5.0

Have more truck 🚚 in the area please

William M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
3.0

The office area at this location is very cluttered (based on an experience I had last summer. I did not go inside this time as the lady came out to meet me) and quite frankly not very professional with regards to the U-Haul brand. However, the staff was helpful, friendly, and efficient.

MICHAEL J. 
Clasificación:
5.0

I don't think you could improve excellent. The staff was friendly and everything went smoothly. i would most certainly rent from there again.

Michael G. 
Clasificación:
3.0

Fix the license plate issue. It's very annoying when sliding the door

Chelsea C. 
Clasificación:
5.0

Very satisfied with everything.

KARIN D. 
Clasificación:
5.0

Peggy is a WONDERFUL BUSINESS WOMAN. Made sure everything was perfect. THANKS Peggy!!!

Roy W. 
Clasificación:
5.0

Keep doing what you're doing. Excellent job!

Fintan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry H. 
Clasificación:
5.0

The owner Peggy went above and beyond with accommodating us for our GUARANTEED RENTAL by absolute luck, but not before driving an hour and twenty minutes in her direction from the BOOKED LOCATION OF PICK UP. Yeah, when we got the the location on Hwy 11 at Shell Gas station near Orillia- we waited 20 minutes during store hours for someone to come back from break. The 26' truck that I booked well in advance was no where to be found there. That truck had not been dropped off when it was supposed to and was extended which mean it kicked us off the reservation?! How is that a GUARANTEED service for $50 bucks. You mean to tell me we drove there for pickup time of 9am. And then when we got into the store location finally, the employee told me that truck was not expected to be available to us until the 23rd?! We booked it for the 16th. What an absolute hassle, wasted an entire day trying to figure out where we could drive so we didn't get screwed over last minute. My husband took the day off work because we expected an early start to loading. But we got a sorry, and here's $50 bucks for our COMPLETE AND UTTER DISAPPOINTMENT. Peggy was great though, she allowed us the truck we needed as long as it was returned. She was what I hope U-hual expects of their location spots. She goes above and beyond. If not for Peggy, we wouldn't have been able to do our move as planned. U-haul needs to do better. Organize your system better so that the first guy can't screw the next guy on their reservation at the last minute.

Carlee G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lloyd M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Floyd S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

The Emsdale location is always friendly, fast, and has all my towing needs every time.

Colin H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eugene M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry L. 
Clasificación:
2.0

I booked a truck two weeks ago for the Red Maple Inn and when I arrived they didn't have a truck for me. I then had to travel half an hour past my destination to get the truck I was given, which was a 10', not the 15' I reserved. Because of the size difference, I had to make two trips once in town from the two houses I was moving the rest of my stuff from. This is highly unacceptable, and because of all the extra driving, I had to put way more gas back into the vehicle than I would have.

Alex G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott N. 
Clasificación:
5.0

I think the store interior could be tidier but it didn't matter because service was friendly, professional and everything was ready as requested

Christopher T. 
Clasificación:
4.0

All good. Turned in the vehicle and we were quickly processed and back on our way home in no time

ROBERT KEITH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
4.0

Vehicle was disgusting reeked of tobacco smoke and smelt like mouse piss inside Needed windshield wipers

Larry H. 
Clasificación:
2.0

Don't ignore customers trying to get your attention.

ALLANR M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tedis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Everything went smoothly.

Debby D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lorne J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
3.0

Please contact me. 705-792-8776

Jason B. 
Clasificación:
5.0

All went well...no complaints

Barbara M. 
Clasificación:
5.0

Great location for us. Easy to move the trailer around the large parking lot

Susan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blaine M. 
Clasificación:
5.0

Nothing they are great, they are always so helpful and will drive out of my way to go to there location

Aaron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M. 
Clasificación:
5.0

We were able to get the size of truck we wanted and the staff there, Peggy, was very friendly. I would highly recommend this location for anyone wanting to rent a Uhaul.

Kim K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tammy G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lorne J. 
Clasificación:
5.0

Othing to add, reasonable price and did the job. Moved my daughter home from school, its just what we needed.

Stacey W. 
Clasificación:
5.0

I received excellent courteous service.

Daniel L. 
Clasificación:
5.0

Service was excellent.

Alex V. 
Clasificación:
2.0

When I picked up the trailer there were two people in the office The trailer was pointed out to me and if I wanted a jack to lift the trailer there was one available. I wasn't given any assistance backing up to or hooking up the trailer

Joseph R. 
No se han enviado comentarios para esta ubicación.

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