Customer Reviews for Bizzy B'zz Bookbin
(Distribuidor de U-Haul del vecindario)

781 comentarios

1999 Emsdale Rd   Emsdale, ON P0A1J0

(705) 636-0840

Horarios de la ubicación

  • Lun. - mar.: 8 a. m. - 5 p. m.
  • Mié.: 10 a. m. - 4 p. m.
  • Jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 7 a. m. - 11 a. m.
Horario especial
  • 9/4/2022 - 9/27/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(705) 636-0840

1999 Emsdale Rd
Emsdale, ON P0A1J0

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 8 a. m. - 5 p. m.
  • Mié.: 10 a. m. - 4 p. m.
  • Jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 7 a. m. - 11 a. m.
Horario especial
  • 9/4/2022 - 9/27/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great location and lot! Drop box was easy to find.

CHRISTOPHER P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Peter T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeff D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

The only problem is with the Uhaul app or email communication. With both the pre Checkin and the after hours Checkout the process of entering info goes smoothly until the second to last info page...then it freezes, says "session expired" . So frustrating and an unnecessary hassle. No confirmation that you have checked in successfully or checked out. If it is not configured for mobile phones...that would be something Uhaul should fix...soon.

Guy N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Liezel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laura H. 
Clasificación:
5.0

The best uhaul dealer in the area. Went above and beyond to give great service! Gracias

Aaron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwinyai G. 
Clasificación:
5.0

Love the auto transport you have.The only thing that i see consistently is the ratchet strap mechanisms are rusty and seized. Perhaps some penetrating oil applied when returned.

DOUGLAS E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilbert R. 
Clasificación:
5.0

Was very nice to finally be able to rent a 6x12 trailer in my area makes things much easier hope it stays at this location in future

Chris M. 
Clasificación:
5.0

Need cargo van and pickup truck at this location Excellent service

John M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bob M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanislav M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina M. 
Clasificación:
5.0

Always a pleasure to deal with

John M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Craig M. 
Clasificación:
1.0

Customer service is bad, waited over 40 mins on hold. I just hung up as time was important. Booked for a 20 footer then last minute call from U-Haul only have a 15 footer with a 5by8 trailer. I had no choice as it was last minute. Then got injuryed with the trailer. Also unable to load up my personal belongings, I had to book another trailer today and waited over the phone again put on hold over 40mins. I just hung up and did the booking online this morning. After speaking with the counter clerk he clearly said I was able to return the trailer to any Kwik way store in Sudbury. When I tryed to return the trailer to the Kwik way near Howey dr, I was told if I don't return it to where I picked up the trailer, I will be charged double. Worst experience ever. If you can't provide for your customers, don't approve of the booking that you have the 20 foot cargo and don't just let us know last minute that you don't have the cargo truck.

Outhailuck L. 
Clasificación:
5.0

Great customer service from this location for sure

Susan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina M. 
Clasificación:
3.0

Put sand in the parking lot when it is so icy.

Lynda T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
1.0

We returned the vehicle areound 1 pm.on Saturday . The business was closed The sign on the door said open till 4pm.

DONALD M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
3.0

Nice folks.

Rob C. 
Clasificación:
1.0

This was not our intended pickup location and that negatively impacts this review. The original destination had zero trucks (despite us reserving a truck previously and receiving confirmation). The lady running the place was lovely and kind, but overcharged us (despite having been told there would be no additional charges AND driving an additional hour out of our way to get there) and provided a truck returned that day which had not been cleaned and smelled of manure and body odor. To the point of revulsion. My husband had to drive with the windows cracked in the -18 degree Canadian winter to avoid vomiting in the cab. Would not recommend.

Jesse M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDJ H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

Awesome location - Peggy is the best !!

Tina M. 
Clasificación:
3.0

El cliente no dejó un comentario.

ZEKE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina M. 
Clasificación:
4.0

I am actually quite upset with U-Haul in general. Nothing to do with the location I picked up. The truck I rented wouldn't start the next morning had to call for a boost wouldn't be used then had to get a tow because it wouldn't boost so therefore they had to remove the axle and get towed all the way. The roadside rep I called didn't fully understand and wanted me to drive the U-Haul back after I emptied it. It was a huge headache put me five hours behind my move. So next time I go to move I will probably use a different company because it was such a screw around. And I didn't get any money back for compensation I spent $200 for nothing in my eyes

Amanda L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Warren W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina M. 
Clasificación:
5.0

Have little taller and wider inclosed trailer with bit higher and wider door as around here people need inclosed trailer for moving ATVs snowmobiles side by side argo ect and and there nothing to be rented for a inclosed trailer in are area that's bigger

Jason S. 
Clasificación:
5.0

Great friendly people

JOHNO B. 
Clasificación:
5.0

I had reserved a trailer at North bay location and I make double sure that nobody had reserved it for the same time. I call the day before to check: the trailer was gone : NO TRAILER. I had to drive 2 HOURS to get another one. That was very frustrating to count on your company to bring all my daughter stuff to Huntsville Alabama. ( I am curious to know: how much you pay an employee, to drive 2 HOURS with his/her OWN CAR to go pick up something??? I DON'T RECOMMEND ANY BUSINESS WHO CAN'T HOLD THEIRS RESERVATIONS. VERY BAD PUBLICITY.

vincent A. 
Clasificación:
5.0

Friendly service, reasonable rates

Tina M. 
Clasificación:
5.0

I cannot say enough about Peggy in the Emsdale location. When I was initially making inquiries about rental, she was able and willing to provide any and all answers to questions asked by me. She made all arrangements to pick up in Powassan and drop off in Emsdale, she called on her day off to make sure my pick up was successfully completed at another location. Peggy was able to help me with the blankets and mattress bags on her day off, leaving them outside for me to pick up at her location. She had never met me, only talked to me over the phone, but yet was willing to go out of her way to ensure that me, the customer, was happy and service provided as it should be. Top marks for Peggy in Emsdale! Peggy should be the national trainer for customer service. She is the best, I think anyone would be hard pressed to find someone better in the uHaul organization.

RODGERD M. 
Clasificación:
5.0

Wonderful service & will rent again

Tina M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Don K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marion B. 
Clasificación:
4.0

U haul in general, I had to move moving runs in my car because I didn't the 26 foot one I wanted amd needed

Jeff H. 
Clasificación:
5.0

Only problem I had was was power steering was off and all over the road and exhaust smell in the cab we had to leave the windows done for a 6 hr round trip

Ashton C. 
Clasificación:
2.0

Very unsanitary storefront non of there trailers had proper working lights got there at 8am amd dident leave till 9am due to haveing to find a traIler with working lights as a 310t mechanic driveing a truck with a yellow sticker and cvor I can't be going down the road with out lights I ended up fixing the lights my self after I left

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alejandro A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMNORMAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
1.0

This was a disaster. I booked and had confirmation of a location to me and it was moved 3 days later. I had to drive an hour and half to get the truck on a Sunday. The online log in took over an hour and was ridiculous. I needed a friend to confirm my identity with a phone call and then they never called my friend. I just had to wait an additional half hour. Not a good experience. No recommendations.

john B. 
Clasificación:
5.0

Dear 'Joe' In February of this year I wrote an email regarding the price of the U-Haul that we requested to rent to drive to P.E.I The quote was very high but you listened to our request and lowered the price substantially which we really appreciated. The owners of Bizzy B'zz Bookbin of Emsdale ON held this price until we found a home in P.E.I. which we moved to this October. The truck, JH3490G, they gave us was exceptional. The seats were very comfortable and even though we sat for almost ten hours a day for three days straight it was a very enjoyable ride and for that we are grateful. Thank you for your compassion in our situation and for being a company that keeps there word, that really left a deep and grateful impression in our hearts and we would highly recommend your company to anyone. With heart felt gratitude and our deepest thanks, Bless you, Wayne and Wendy Marchant

Wayne M. 
Clasificación:
4.0

Very knowledgeable and friendly manager. We dealt with several different locations and she is the best!

Anne G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Muriel T. 
Clasificación:
5.0

This is only the second time I rented a 12x6 tandem axle trailer. Awesome trailer pulls very nice but some sort of tongue jack would be greatly appreciated it is near impossible to hook up by yourself especially when it is sitting on one of those goofy tri pod stands up inside the hitch, TERRIBLE IDEA. Brad Booker

Bradley B. 
Clasificación:
5.0

Wonderful experience! Owner of Buzzy Bees/UHAUL very helpful and friendly, great job. Plus I backed the 20 footer up 3 times for 3! Had a blast. Thank you Peggy. Have a great day. Kind regards, Tracey.

Tracey T. 
Clasificación:
5.0

Peggy and husband run this outlet. Wonderful knowledgeable people with covid precautions in place to keep everyone safe. Love going to this uhaul. Probably our 5th time.

Shirley R. 
Clasificación:
3.0

Way to expensive , 420$ for a 5 hours ?

Tammy F. 
Clasificación:
5.0

I have a gift code and I enter it online when I'm checking out but it never gets applied to the bill. I've tried to use it on my last three orders but it never works. I asked at the counter this time but they said they couldn't see it on my order and they had no way to enter it themselves. What good is a gift code if I can't use it?

Simon C. 
Clasificación:
5.0

Always a pleasure doing business.

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clint D. 
Clasificación:
2.0

No post check, absolutely rude,

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander L. 
Clasificación:
5.0

Hinges on ramp need greased but worked great

Clint D. 
Clasificación:
5.0

Very nice and accommodating lady. Quick and efficient process.

Osmel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

The lady here is great. She even came out in the rain to help.

Mark W. 
Clasificación:
4.0

Friendly courteous service. Everything was there and a no hassle pick-up and return.

ROSSWILLIAM P. 
Clasificación:
5.0

I was very happy Peggy called me back and we were able to work out a plan that got my vehicle moved but still took care her commitments to other customers. If the opportunity arose where I could use the services of her UHaul location, I would absolutely make that call again.

Rod J. 
Clasificación:
5.0

Fast friendly service- best Uhaul place I have used

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

This location needs to have pickup truck(s)

John M. 
Clasificación:
2.0

Inside office was very cluttered not too clean with a strong smell of cat urine. 3 animal running around lose inside. I was not impressed at all but since its the only location with trailers I had no choice. I will not use this location again

John W. 
Clasificación:
5.0

Have used this location several times. We are so glad they are here

Dale N. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMNORMAN M. 
Clasificación:
5.0

This location needs to have a pickup truck(s) Service is outstanding. Keep it going Thank you John

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELP K. 
Clasificación:
5.0

Fast friendly service

James J. 
Clasificación:
5.0

Peggy is very helpful and accommodating. The truck was clean and ready. Price reasonable and she made an effort to make sure she got the best deal for me. I made a mistake in booking and she called me right away to fix it, saving me over $100.

Heather A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicholas H. 
Clasificación:
5.0

Great service. Nothing to improve they are good to deal with I definitely was impressed with service an the price lots of inventory to choose from also . I would say more advertising for that location might help your sales thanks again for good service

Tim T. 
Clasificación:
1.0

The check in process was incredibly difficult, long and I would not recommend keeping this program running. Just getting chrome to recognize my location took 20 minutes and that was just the beginning of the very timely check-in process. Uploading pictures of myself, my drivers license, the vehicle itself, from all angles.... no thank you, never again. Not to mention 2 days prior to the pick up I receive a phone call telling me the equipment I rented ( a month prior to when I required it) is not available at the location I rented it from. I was required to drive 20 minutes north to a remote location. Generous (sarcasm) Uhaul gave me extra kilometers on my rental agreement for my trouble. The only positive time of my pick up was the kind and patient person on the other end of my phone, when I called customer service, because of the ridiculous check in process. I five my customer service representative a 10+, A+, however your give a perfect rating. The drop off process was even more stressful and ridiculously long. Get to the address of drop off, again just a parking lot, no person or people. No signage in the parking lot or building confirming I was in the correct parking lot. On line check just as frustrating. Thankfully I called the company that was listed (not uhaul) on the email. She told me what parking spot I could leave the van and where the location of the was drop box for the keys. Nothing labelled, NOTHING!!!!!! I will never rent again from U haul unless I have an actual physical person at the pick up and drop off locations. Employees are the key to a great company. Unfortunately U-Haul has forgotten this.

Cathy H. 
Clasificación:
5.0

All good !

Muriel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M. 
No se han enviado comentarios para esta ubicación.

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