Very nice and accommodating lady. Quick and efficient process.Osmel M.
Customer Reviews for Bizzy B'zz Bookbin
(Distribuidor de U-Haul del vecindario)
Emsdale, ON P0A1J0
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 8 a. m. - 5 p. m.
- Mié.: 10 a. m. - 4 p. m.
- Jue.: 8 a. m. - 5 p. m.
- Vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: 7 a. m. - 11 a. m.
- 10/19/2021: 8:00 a. m. - 12:00 p. m.
- 10/20/2021: cerrado
- 10/22/2021: 8:00 a. m. - 3:30 p. m.
- 10/27/2021: cerrado
- 11/4/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Lisa M.
El cliente no dejó un comentario.Susan M.
El cliente no dejó un comentario.Paul E.
El cliente no dejó un comentario.Kyle L.
El cliente no dejó un comentario.Gary W.
The lady here is great. She even came out in the rain to help.Mark W.
Friendly courteous service. Everything was there and a no hassle pick-up and return.ROSSWILLIAM P.
I was very happy Peggy called me back and we were able to work out a plan that got my vehicle moved but still took care her commitments to other customers. If the opportunity arose where I could use the services of her UHaul location, I would absolutely make that call again.Rod J.
Fast friendly service- best Uhaul place I have usedRobert F.
El cliente no dejó un comentario.Michael K.
This location needs to have pickup truck(s)John M.
Inside office was very cluttered not too clean with a strong smell of cat urine. 3 animal running around lose inside. I was not impressed at all but since its the only location with trailers I had no choice. I will not use this location againJohn W.
Have used this location several times. We are so glad they are hereDale N.
El cliente no dejó un comentario.WILLIAMNORMAN M.
This location needs to have a pickup truck(s) Service is outstanding. Keep it going Thank you JohnJohn M.
El cliente no dejó un comentario.MICHAELP K.
Fast friendly serviceJames J.
Peggy is very helpful and accommodating. The truck was clean and ready. Price reasonable and she made an effort to make sure she got the best deal for me. I made a mistake in booking and she called me right away to fix it, saving me over $100.Heather A.
El cliente no dejó un comentario.Nicholas H.
Great service. Nothing to improve they are good to deal with I definitely was impressed with service an the price lots of inventory to choose from also . I would say more advertising for that location might help your sales thanks again for good serviceTim T.
The check in process was incredibly difficult, long and I would not recommend keeping this program running. Just getting chrome to recognize my location took 20 minutes and that was just the beginning of the very timely check-in process. Uploading pictures of myself, my drivers license, the vehicle itself, from all angles.... no thank you, never again. Not to mention 2 days prior to the pick up I receive a phone call telling me the equipment I rented ( a month prior to when I required it) is not available at the location I rented it from. I was required to drive 20 minutes north to a remote location. Generous (sarcasm) Uhaul gave me extra kilometers on my rental agreement for my trouble. The only positive time of my pick up was the kind and patient person on the other end of my phone, when I called customer service, because of the ridiculous check in process. I five my customer service representative a 10+, A+, however your give a perfect rating. The drop off process was even more stressful and ridiculously long. Get to the address of drop off, again just a parking lot, no person or people. No signage in the parking lot or building confirming I was in the correct parking lot. On line check just as frustrating. Thankfully I called the company that was listed (not uhaul) on the email. She told me what parking spot I could leave the van and where the location of the was drop box for the keys. Nothing labelled, NOTHING!!!!!! I will never rent again from U haul unless I have an actual physical person at the pick up and drop off locations. Employees are the key to a great company. Unfortunately U-Haul has forgotten this.Cathy H.
All good !Muriel T.
El cliente no dejó un comentario.Andrew M.
El cliente no dejó un comentario.Dale H.
always reliable here no problems at all. we use this service a lot and are well satisfied with peggy 's attentionMichael N.
Calling or sending an email to confirm that the U-Haul is at the location for starters and if it isn't better discounts if I have to go out of my way to rent something that I've already rentedKelly C.
El cliente no dejó un comentario.Raymond S.
I requested a 15 foot truck that turned out to have a 12ft bed with an "attic". We needed the floor space. It would be helpful when ordering to know this. I felt ripped off, cheated and stuck with a truck that wasn't what I requestedCaroline G.
El cliente no dejó un comentario.James R.
El cliente no dejó un comentario.Yvonne W.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.MICHAELJ F.
The service was excellent, very helpful and very friendly. Highly recommended.David F.
El cliente no dejó un comentario.STEVENALEXANDER C.
Booked a truck in advance in parry sound, did not get it, I had to travel to emsdale to get one. Cost me extra kilometres. Was offered discount at parry sound location but have not received yet. DisgustingNikavkumar P.
Have more truck ðŸšš in the area pleaseWilliam M.
El cliente no dejó un comentario.Thomas F.
The office area at this location is very cluttered (based on an experience I had last summer. I did not go inside this time as the lady came out to meet me) and quite frankly not very professional with regards to the U-Haul brand. However, the staff was helpful, friendly, and efficient.MICHAEL J.
I don't think you could improve excellent. The staff was friendly and everything went smoothly. i would most certainly rent from there again.Michael G.
Fix the license plate issue. It's very annoying when sliding the doorChelsea C.
Very satisfied with everything.KARIN D.
Peggy is a WONDERFUL BUSINESS WOMAN. Made sure everything was perfect. THANKS Peggy!!!Roy W.
Keep doing what you're doing. Excellent job!Fintan F.
El cliente no dejó un comentario.Sherry H.
The owner Peggy went above and beyond with accommodating us for our GUARANTEED RENTAL by absolute luck, but not before driving an hour and twenty minutes in her direction from the BOOKED LOCATION OF PICK UP. Yeah, when we got the the location on Hwy 11 at Shell Gas station near Orillia- we waited 20 minutes during store hours for someone to come back from break. The 26' truck that I booked well in advance was no where to be found there. That truck had not been dropped off when it was supposed to and was extended which mean it kicked us off the reservation?! How is that a GUARANTEED service for $50 bucks. You mean to tell me we drove there for pickup time of 9am. And then when we got into the store location finally, the employee told me that truck was not expected to be available to us until the 23rd?! We booked it for the 16th. What an absolute hassle, wasted an entire day trying to figure out where we could drive so we didn't get screwed over last minute. My husband took the day off work because we expected an early start to loading. But we got a sorry, and here's $50 bucks for our COMPLETE AND UTTER DISAPPOINTMENT. Peggy was great though, she allowed us the truck we needed as long as it was returned. She was what I hope U-hual expects of their location spots. She goes above and beyond. If not for Peggy, we wouldn't have been able to do our move as planned. U-haul needs to do better. Organize your system better so that the first guy can't screw the next guy on their reservation at the last minute.Carlee G.
El cliente no dejó un comentario.Lloyd M.
El cliente no dejó un comentario.Floyd S.
El cliente no dejó un comentario.Steven S.
The Emsdale location is always friendly, fast, and has all my towing needs every time.Colin H.
El cliente no dejó un comentario.Eugene M.
El cliente no dejó un comentario.Gary B.
El cliente no dejó un comentario.Gary B.
El cliente no dejó un comentario.Sherry L.
I booked a truck two weeks ago for the Red Maple Inn and when I arrived they didn't have a truck for me. I then had to travel half an hour past my destination to get the truck I was given, which was a 10', not the 15' I reserved. Because of the size difference, I had to make two trips once in town from the two houses I was moving the rest of my stuff from. This is highly unacceptable, and because of all the extra driving, I had to put way more gas back into the vehicle than I would have.Alex G.
El cliente no dejó un comentario.Scott N.
I think the store interior could be tidier but it didn't matter because service was friendly, professional and everything was ready as requestedChristopher T.
All good. Turned in the vehicle and we were quickly processed and back on our way home in no timeROBERT KEITH P.
El cliente no dejó un comentario.Gary M.
Vehicle was disgusting reeked of tobacco smoke and smelt like mouse piss inside Needed windshield wipersLarry H.
Don't ignore customers trying to get your attention.ALLANR M.
El cliente no dejó un comentario.Tedis R.
El cliente no dejó un comentario.John M.
Everything went smoothly.Debby D.
El cliente no dejó un comentario.Lorne J.
El cliente no dejó un comentario.Glenn I.
El cliente no dejó un comentario.Jason M.
El cliente no dejó un comentario.David D.
Please contact me. 705-792-8776Jason B.
All went well...no complaintsBarbara M.
Great location for us. Easy to move the trailer around the large parking lotSusan A.
El cliente no dejó un comentario.Blaine M.
Nothing they are great, they are always so helpful and will drive out of my way to go to there locationAaron M.
El cliente no dejó un comentario.Andrew M.
We were able to get the size of truck we wanted and the staff there, Peggy, was very friendly. I would highly recommend this location for anyone wanting to rent a Uhaul.Kim K.
El cliente no dejó un comentario.Tammy G.
El cliente no dejó un comentario.Daniel W.
El cliente no dejó un comentario.Lorne J.
Othing to add, reasonable price and did the job. Moved my daughter home from school, its just what we needed.Stacey W.
I received excellent courteous service.Daniel L.
Service was excellent.Alex V.
When I picked up the trailer there were two people in the office The trailer was pointed out to me and if I wanted a jack to lift the trailer there was one available. I wasn't given any assistance backing up to or hooking up the trailerJoseph R.
Have left a Google review as well. Charged for an additional day even though website was down and I had emailed customer support with pictures of the trailer and its location. Yet you still charged me.ZEKE D.
El cliente no dejó un comentario.Andrew S.
El cliente no dejó un comentario.Austin J.
Very helpful and friendly people...made it very easy. GraciasErnie B.
Best spot to go! Very close, very convenient! Super friendly owners! Always have availability and will work with you if you've made a mistake :) used them twice in a week and will continue to use and support only these guys! Any bad talk is made up, these guys treat you like family when you walk in the door or when you callGregory D.
El cliente no dejó un comentario.Larry H.
El cliente no dejó un comentario.Gregory D.
Answer your phone! I was to drop this item off in Huntsville. I was informed that they wouldn't take as their lot was full. Had to drive 72 Kms and 45 minutes of my time to drop off. Both Huntsville and Emsdale location staff were rude and unapologetic. They just blamed customer service.cracker jack C.
Friendly and efficient.Kyle N.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Craig M.
Peggy is great to deal with.Gary P.
Great experienceCraig M.
Have more truck in this area would be really nice and helpfulWilliam M.
Have more truck availableWilliam M.
El cliente no dejó un comentario.Jean-Paul B.
Very kind and friendly..Kirby W.
We paid for roadside assistance and did not recieve it as they said they would not come out yo out location. Would never rent uhaul again.Michelle M.