Customer Reviews for Bewise Carwash & Oil Change Center
(U-Haul Neighborhood Dealer)

491 reviews

2046 Rte 55   Lagrangeville, NY 12540

(845) 226-8477

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(845) 226-8477

2046 Rte 55
Lagrangeville, NY 12540

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

after downloading the app 3 times, it still could not find my location when returning the truck. the bar code that is supposed to give the location to the app also did not work. Forcing me to return to the store again on the next open business day to manually return the vehicle even though I had returned it two days prior along with the keys. upon explaining the malfunctions i was told they have nothing to do with the app or the barcode. very frustrating. the truck ran fine. the service was fine. and the price was as quoted.

JOHN KING 
Rating:
5.0

Customer did not leave a comment.

William Fuhrmann 
Rating:
4.0

Customer did not leave a comment.

RA JR SANTACROCE 
Rating:
5.0

Customer did not leave a comment.

GREG CHADWICK 
Rating:
5.0

Nothing really. Everything was pretty easy

chris furcick 
Rating:
5.0

Customer did not leave a comment.

Behich Mustafa 
Rating:
4.0

Van was not sweeped out when I picked it up but I made sure I did that before I returned it myself

Jarrett Pavone 
Rating:
5.0

Customer did not leave a comment.

GREGS CHADWICK 
Rating:
5.0

If it works - don't fix it.

DOUG DAMASSI 
Rating:
5.0

Customer did not leave a comment.

Jarrett Pavone 
Rating:
5.0

Customer did not leave a comment.

Patricia Lundgren 
Rating:
5.0

Customer did not leave a comment.

Thomas Scofield 
Rating:
3.0

I was extremely disappointed with my UHaul experience; however, thinking responsibility lies with UHaul and not location. The van was filthy - animal hair, trash, everything sticky to touch, very bad smell. In addition, there were significant mistakes with the charges. Would hesitate to use UHaul again as my rental option.

Kristin Fandl 
Rating:
2.0

I reserved the van from a nearby location 10 days before rental. We went to the site to pick up the van and were told that there was not a van there? We had to schedule at another location, much farther, causing us to be late. ????? Why wasn't I notified when I reserved the van? Why wasn't I notified before pickup?

Luis Inoa 
Rating:
5.0

Customer did not leave a comment.

Kevin Hartney 
Rating:
4.0

Customer did not leave a comment.

mike gaesser 
Rating:
5.0

Counter employee very helpful. Efficient and accurate.

Lea Tompkins 
Rating:
3.0

The truck I was assigned was not ready, so I had to be given a different vehicle. It was all fine, and did not take much extra time, but it was confusing.

Don Fitzmahan 
Rating:
5.0

Everything went well nothing to say wrong about the truck rental got what I needed done all taken care of on time was fun fun driving a U-Haul truck will be renting again in the future

Jarrett Pavone 
Rating:
5.0

Bee wise people are simply awesome...

Roy Schweitzer 
Rating:
5.0

Customer did not leave a comment.

christopher doyle 
Rating:
5.0

Customer did not leave a comment.

ashely harrison 
Rating:
5.0

Customer did not leave a comment.

Michael Boyd 
Rating:
5.0

Everything was ok

Jarrett Pavone 
Rating:
2.0

Fill the tank with gas instead of it being on Empty.

Ellis Hinchcliffe 
Rating:
5.0

Great customer service at the counter. She should be commended.

Mark Solano 
Rating:
5.0

Fantastic customer service friendly atmosphere

EFRAIN RODRIGEZ 
Rating:
5.0

Customer did not leave a comment.

PHIL KLOTZ 
Rating:
3.0

The trailer was not in a workable condition. Ratchet strap leaver was extremely hard to use.

Christopher Howlett 
Rating:
3.0

I WAS CHARGED, $28.00 FOR FUEL. I DO NOT KNOW WHY WHEN I TOOK THE TRUCK OUT, IT WAS SLIGHTLY OVER A HALF OF A TANK. OF GAS, AND I RETURNED IT WITH MORE THAN A HALF OF A TANK.OF GAS. I DO NOT KNOW WHY I WAS CHARGED $28.00????!

Miguel Rodriguez 
Rating:
4.0

Discovered a cracked windshield, reported it before I took the truck,otherwise the truck was in excellent shape, but they should have known about it

DAVID BEAUMONT 
Rating:
1.0

It was the worst experience i ever had in rental equipment when i rented the truck there was no gas cap, there had be water or moisture in the gas the check engine light was on it had no power kept stalling out after obout 10 minutes of driving, the transmission kept up shifting and down shifting the truck was not road worthy

william colombo 
Rating:
3.0

Customer did not leave a comment.

Robert Seckler 
Rating:
5.0

Customer did not leave a comment.

Brandon Swetz 
Rating:
4.0

I reserved at mechanical lift gate truck for piano and other very large and heavy furniture. I arrived at the rental location and NO LIFT GATE TRUCK. I then had to hire more man power to accomplish the move. Upon inspection of the truck I was shocked to see it had no gas cap. The back was cargo area and cab were clean enough. I know this truck error was not the businesses fault but I should have been compensated. Unfortunately I will not be renting from u haul again.

John Moylan 
Rating:
3.0

I never intended to use this location as it is MUCH farther than a preferred location to pick up and return the size truck I desired. After stopping at a nearby by Rental location that had the EXACT size truck I needed and speaking with the attendant there, I was advised to "book" it on line, as it would be "easier". I went on line and submitted my request and soon thereafter received a phone call telling me I can NOT get the desired truck from that location but must drive 12+ mile further which will obviously mean more $$$ on my bill. The move I was helping with was from one apartment to another which were less than 6 miles apart. I explained to the Rep. who called me that I saw the desired truck at my "Preferred" pick up spot but she just talked over me. Needing to secure a truck for moving day I accepted the "new" location but was expressing my displeasure when the phone Rep. abruptly HUNG UP ON ME !!! Bottom Line NOT HAPPY

Richard Richard 
Rating:
5.0

Everything was great

DAMIEN GALINDO 
Rating:
1.0

Customer did not leave a comment.

Jennifer Seymour 
Rating:
4.0

Customer did not leave a comment.

Don Fitzmahan 
Rating:
5.0

Customer did not leave a comment.

keith lurken 
Rating:
5.0

Customer did not leave a comment.

Alan Marrero 
Rating:
3.0

I didn't care that the truck had less than quarter of gas. I ended up returning the truck to about half a tank of gas, which meant loosing money on gas. Uhaul charged me $30 for mileage which I didn't feel was right, especially given the gas surcharge that I ended up paying.

Baback Izadi 
Rating:
5.0

Customer did not leave a comment.

RICHARDM FARIA 
Rating:
5.0

I will rent again.

Athanasios Voreadis 
Rating:
5.0

Customer did not leave a comment.

Delvin Mercado 
Rating:
5.0

Customer did not leave a comment.

Delvin Mercado 
Rating:
1.0

I picked up the van with 1/4 tank of gas and dropped it off with the same amount. However, the drop off location decided to call it an 1/8 of a tank and charged me $51 for 4 gals of gas. Ruined a good experience.

Charles Hardy 
Rating:
5.0

Mobile online rental process is first-rate

Christopher Cline 
Rating:
5.0

Customer did not leave a comment.

Dennis Catalano 
Rating:
3.0

It’s as if they couldn’t be bothered with a U-HAUL customer.

Jessica Sangurima 
Rating:
2.0

..

Jawaid Chaudhri 
Rating:
5.0

Customer did not leave a comment.

nancy bavineg 
Rating:
1.0

Poor service! I returned on time but she didn’t check and charge me another $39.99. I will never use them again

Qiang Zhang 
Rating:
5.0

Customer did not leave a comment.

Curtis Johnson 
Rating:
5.0

Customer did not leave a comment.

Matthias Baudinet 
Rating:
4.0

Customer did not leave a comment.

Matthias Baudinet 
Rating:
5.0

Customer did not leave a comment.

Jim Eustace 
Rating:
5.0

Customer did not leave a comment.

Anthony Falcone 
Rating:
3.0

Completely overpriced. Unfortunately will probably not rent a uhaul again.

Brianna Tobin 
Rating:
5.0

Customer did not leave a comment.

Nico Sidoti 
Rating:
3.0

Fix the AC. It was so hot out and had no ac it was horrible

HOLLY KRISTOFERSON 
Rating:
5.0

They are always accommodating and very friendly.

ANDREW DYAL 
Rating:
3.0

Customer did not leave a comment.

Adrian Guerra 
Rating:
3.0

Customer did not leave a comment.

Al Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Pat Jurczak 
Rating:
5.0

nothing

Yvonne Henderson 
Rating:
5.0

Customer did not leave a comment.

VINNY GALVIN 
Rating:
5.0

There was a U-Haul brass padlock attached to a chain wrapped around part of the back door mechanism. It did not inhibit our successful use of the door or the move, but it would have been nice if a key was also provided in the event that we were to need to secure the back door of the truck.

SHELBY JOHNSON 
Rating:
5.0

Customer did not leave a comment.

John Banta 
Rating:
5.0

Return process took over 40 minutes would not go through on the phone app one person from U-Haul hung up on us the second one was finally nice and got it taken care of on the phone thank you

randal circlio 
Rating:
4.0

I brought the vehicle back early because it showed a check engine light and a tighten fuel cap warning…which I did to no avail. I think a price reduction should have been offered, but none was offered. Still, it’s usually an above average facility and I would recommend it.

Nancy Bose 
Rating:
5.0

Have the Auto Transport and the car in the same location

Kevin Walker 
Rating:
4.0

Be wise is a great establishment. The U-Haul rental experience was a disaster. Rented a 10-ft truck ended up with a 9-ft van that was filthy. Looks like it hasn't been cleaned all winter. The representative called me and told me I called and switch my reservation to a 9-ft van. When I explained that I was moving it was very inconvenient and I wasn't able to get all my stuff moved on the day of my rental. He said he would call me back to let me know where the miscommunication happened. Then proceeded to tell me that I called from restricted number. I never called. He tried to blame it on bewise which I know it was not. The representative Donald Devito at that location for U-Haul ,droped the ball and wasn't very professional. Even with a $50 credit back, I will never use U-Haul again because of this experience.

Elizabeth Judson 
Rating:
5.0

I have rented U-Haul vehicles several times in the past from this location and my experience was always positive. Each time the rep was very courteous and she made the process quite easy. On this occasion, when returning the vehicle after hours, I mistakenly deposited the key and was unable to properly close out the rental on the link. Upon calling this location the next business day and prior to my call, the rep had conveniently closed out the contract with no other necessary input from me. The result was a smooth and efficient transaction. I would recommend.

anthony vanturini 
Rating:
3.0

The truck was filthy in the cargo area. The windshield looked like it was swiped with a filthy floor mop on the inside. This is the only time this happened during many rentals. Everything else was fine.

GREGS CHADWICK 
Rating:
5.0

Customer did not leave a comment.

Ellis Hinchcliffe 
Rating:
5.0

Was pretty seamless, no further suggestions from me.

Joseph Mahon 
Rating:
2.0

Have a clean well-maintained vehicle. Someone from the facility should come out to show how everything in the vehicle works.

dan calabrese 
Rating:
5.0

Van was covered in mud. I had to clean the back windows and the side view mirrors before I went out on the highway. Being that Be Wise has a car wash, I would have expected the van to be spotless even if returned late at night and an appt was for the next morning but that's me.

DANIEL KLEIN 
Rating:
5.0

Customer did not leave a comment.

TODDK LUND 
Rating:
3.0

I know we just had an ice storm but there should be some protocol from U-Haul corporate for dealing with frozen solid trucks. I took 30 minutes to defrost the windshield, the mirrors and side windows didn't defrost and then when I got to my location, I couldn't get the trailer door to open for over an hour with multiple hands.

BENEDETTO SCAFFIDI FONTI 
Rating:
4.0

Customer did not leave a comment.

CARLOSHUMBERTO GONZALEZ 
Rating:
5.0

Customer did not leave a comment.

James Pisano 
Rating:
5.0

Very nice and professional young lady took care of everything for us. Friendly place

NANCYKENDALL BOSE 
Rating:
5.0

very easy process, keep up the good work.

Paul Feighan 
Rating:
2.0

Unknown to me at the time. The truck had NO AC. NO window defogger which caused me to have to pull over on a busy dangerous highway because of rain. I was unable to see and cost me hours of delay. Please check with remarks left by the drop off location. I want to be compensated .

CARMINEP ROMEO 
Rating:
5.0

Customer did not leave a comment.

ROYR JR BARTELS 
Rating:
5.0

Easy to work with. Would use again.

Peter Birnbaum 
Rating:
4.0

I did not like the up-sell during the checkout process over the internet. I only wanted to rent a truck but had to click through lots of add ons that were being offered and the decline/proceed without was really small and difficult to find.

GERD PFEIFFER 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS SENA 
Rating:
5.0

Customer did not leave a comment.

ERICA MCALLEY 
Rating:
1.0

Too busy to check in trailer that I returned at 1:30, did not get an email til after 6:00. I kept it an extra day for in person (not Sunday) drop off. No one assisted me and employees were curt and unhelpful when asked anything. Would not use this location again, and probably not U-Haul. Called Don DeVito regional mgr, no call back! Terrible experience.

BARRY SCHIBANOFF 
Rating:
5.0

Customer did not leave a comment.

VINCENTF DALRYMPLE 
Rating:
4.0

Customer did not leave a comment.

FRANK FIORELLI 
Rating:
4.0

1. Serious problem: I couldn't find a control for the dashboard lights. Since I couldn't see the numbers on the speedometer, I couldn't tell how fast I was going. 2. The radio antenna was missing, so I couldn't use the radio. 3. The air conditioner sounded like a freight train! Otherwise, generally an excellent experience.

Gary Nicholson 
Rating:
3.0

Customer did not leave a comment.

Nathaniel Roman 
Rating:
5.0

Customer did not leave a comment.

ABBIEMALIN GROSSMAN-TIGGES 
Rating:
3.0

Customer did not leave a comment.

JOSEPHP FORYS 
Rating:
5.0

Customer did not leave a comment.

Daravuth Lebun 
Rating:
5.0

Customer did not leave a comment.

DEBRAA ERLER 
No reviews have been submitted for this location.

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