Comentarios del cliente para Bewise Carwash & Oil Change Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Bewise Carwash & Oil Change Center

Grado total:

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Charlene L. en

Grado:

The pick up location was too far out of the way. However, the employees were great at that location. The initial service I received after making my reservation in advance (months ago) was extremely unprofessional, unorganized and not good customer service at all. The number of people needed to speak to in order to get my reservation corrected and "customer friendly" (ie location) was horrible!!!! For that reason, I will definitely choose another company as well as share my very "unfavorable" experience with others. I've used U-Haul before and had a great experience unlike this time. Which has made my decision not to use this company again. Also the drop-off location and employee was great!!! The employee was extremely professional, compassionate and a very good representative for the company. Perhaps you'll try and find more employees like him. It's unfortunate that my initial communications with reference to my reservation because of the impolite and unprofessional customer service I received has left a very bad impression of the company altogether. I would also suggest that your website be more "user-friendly" with respect to "preferred pick-up location". You're tricked into believing that your pick up location choice is where you'll be picking up the truck. FALSE IMFORMATION WHICH MAKES THE COMPANY LOOK BAD RIGHT FROM THE START.

Pat M. en

Grado:

Nothing

Peter P. en

Grado:

El cliente no dejó un comentario.

peter P. en

Grado:

El cliente no dejó un comentario.

Jeffrey M. en

Grado:

The app based service did not work as advertised, so I had to go in and see an agent. That's the only thing that kept it from excellent. Otherwise everything else was excellent. The agent in the store was excellent.

ken H. en

Grado:

Nothing

Ryan C. en

Grado:

El cliente no dejó un comentario.

chris R. en

Grado:

Uhaul changed my reservation to a location which would add 25 miles and two hours to my reservation. When I asked customer service chat why I was given lots of very wrong reasons. Uhaul customer service is a complete failure. However, Bewise came through from me. They were able to change my reservation back to what I expected without any problems. My rating for Bewise is 5 out of 5, The rating for Uhaul customer service is a zero out of 5.

danielle B. en

Grado:

Great customer service

Aaron T. en

Grado:

had the trailer for 10 minutes didn't need it after all and we were charged full price

Richard M. en

Grado:

El cliente no dejó un comentario.

JOHN C. en

Grado:

El cliente no dejó un comentario.

anthony J. en

Grado:

whaT I DONT LIKE IS THE FACT THAT I HAD TO USE SOME APP TO UPLOAD PICTURES OF MY LIC IN ORDER TO RENT THE VECHILE ..THE LOCATION WAS NOT AWARE OF THIS UNTIL I HAD TO RENT THE VECHILE ..THIS WAS VERY VERY FRUSTRATING TO HAVE TO DO AT THE LAT MINUTE .. IT TOOK ALMOST A ONE HOUR TO LOAD THE STUPID APP BECAUSE LIE MILLIONS OF IOTHER PEOPLE WE DONT USE THE APP STORE ON OUR PHONE THAT OFTEN TO PURCHASE THINGS ..SO HAVING TO LOGIN INTOT HE APP STORE TO DOENLOAD THE U-HUAL APP WAS PAIN IN THE ASS ..BECAUSE I COULD'NT GET INTO THE APP.

Eric W. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

Nicholas D. en

Grado:

El cliente no dejó un comentario.

karen W. en

Grado:

I was overcharged, returned on 5th day. Charged for 6. When they were entering the credit, they charged me instead. Now owing me 2 days credit. There rep Don issued 1 day credit. I am still due 1 days credit! Cant reach you on phone hold for 15 min each time. Please contact me 845 224 5768 or email klovestaz@gmail.com that gou issued the credit!

John H. en

Grado:

The entire experience was terrible, they did the transaction wrong. It ended up costing me more money.

paul L. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

Have the vehicles closer to the renters location. Driving an hour for a pick up is a pain.

Ronnie D. en

Grado:

El cliente no dejó un comentario.

Larry G. en

Grado:

Bewise could carry bubble pack and more packing tape.

philip A. en

Grado:

I had some questions about a future one way rental. The person who assisted me at the counter was very helpful and knowledgeable. She was also very personable and friendly.

Carlos A. en

Grado:

Great customer service, the attendant was very friendly on the phone (that's why I chose this location) and in person.

Bharat P. en

Grado:

Called to inquire about renting an equipment, The person was very helpful and had a lot of patience in making the reservation. Very swift and friendly, will definitely be going at this location in the future.

Catherine B. en

Grado:

Fast & efficient, I would recommend BeWise to a friend. Staff was very busy but took the time to answer all my questions. Van had low mileage and was well maintained. The only suggested improvement is to vacuum the van interior thoroughly before renting (there was some mud on passenger floor, and a small amount of packing beads/pellets on the floor of cargo area). These were very minor issues! I would definitely rent again from BeWise.

Luz A. en

Grado:

El cliente no dejó un comentario.

Jill B. en

Grado:

El cliente no dejó un comentario.

John G. en

Grado:

The young lady at the desk was very pleasant and helpful. Overall a great experience!

Jean D. en

Grado:

El cliente no dejó un comentario.

debbie B. en

Grado:

El cliente no dejó un comentario.

Iyana S. en

Grado:

It took me an hour to find the key to the truck then the ramp was broken and would not open when I got to my house to move my heavy appliances. I then proceeded to call customer service to return the truck after hours and they gave me the wrong drop off place. In total of two days I called about 4-5 times. I have used U-Haul before and everything was fine but this time was horrible. I will be renting from another company from now on.

jim R. en

Grado:

We were very satisfied with Bee Wise. Everyone was very courteous and helpful and professional!