Customer did not leave a comment.RA JR S.
Customer Reviews for Bewise Carwash & Oil Change Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.GREG C.
Nothing really. Everything was pretty easychris F.
Customer did not leave a comment.Behich M.
Van was not sweeped out when I picked it up but I made sure I did that before I returned it myselfJarrett P.
Customer did not leave a comment.GREGS C.
If it works - don't fix it.DOUG D.
Customer did not leave a comment.Jarrett P.
Customer did not leave a comment.Patricia L.
Customer did not leave a comment.Thomas S.
I was extremely disappointed with my UHaul experience; however, thinking responsibility lies with UHaul and not location. The van was filthy - animal hair, trash, everything sticky to touch, very bad smell. In addition, there were significant mistakes with the charges. Would hesitate to use UHaul again as my rental option.Kristin F.
I reserved the van from a nearby location 10 days before rental. We went to the site to pick up the van and were told that there was not a van there? We had to schedule at another location, much farther, causing us to be late. ????? Why wasn't I notified when I reserved the van? Why wasn't I notified before pickup?Luis I.
Customer did not leave a comment.Kevin H.
Customer did not leave a comment.mike G.
Counter employee very helpful. Efficient and accurate.Lea T.
The truck I was assigned was not ready, so I had to be given a different vehicle. It was all fine, and did not take much extra time, but it was confusing.Don F.
Everything went well nothing to say wrong about the truck rental got what I needed done all taken care of on time was fun fun driving a U-Haul truck will be renting again in the futureJarrett P.
Bee wise people are simply awesome...Roy S.
Customer did not leave a comment.christopher D.
Customer did not leave a comment.ashely H.
Customer did not leave a comment.Michael B.
Everything was okJarrett P.
Fill the tank with gas instead of it being on Empty.Ellis H.
Great customer service at the counter. She should be commended.Mark S.
Fantastic customer service friendly atmosphereEFRAIN R.
Customer did not leave a comment.PHIL K.
The trailer was not in a workable condition. Ratchet strap leaver was extremely hard to use.Christopher H.
I WAS CHARGED, $28.00 FOR FUEL. I DO NOT KNOW WHY WHEN I TOOK THE TRUCK OUT, IT WAS SLIGHTLY OVER A HALF OF A TANK. OF GAS, AND I RETURNED IT WITH MORE THAN A HALF OF A TANK.OF GAS. I DO NOT KNOW WHY I WAS CHARGED $28.00????!Miguel R.
Discovered a cracked windshield, reported it before I took the truck,otherwise the truck was in excellent shape, but they should have known about itDAVID B.
It was the worst experience i ever had in rental equipment when i rented the truck there was no gas cap, there had be water or moisture in the gas the check engine light was on it had no power kept stalling out after obout 10 minutes of driving, the transmission kept up shifting and down shifting the truck was not road worthywilliam C.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.Brandon S.
I reserved at mechanical lift gate truck for piano and other very large and heavy furniture. I arrived at the rental location and NO LIFT GATE TRUCK. I then had to hire more man power to accomplish the move. Upon inspection of the truck I was shocked to see it had no gas cap. The back was cargo area and cab were clean enough. I know this truck error was not the businesses fault but I should have been compensated. Unfortunately I will not be renting from u haul again.John M.
I never intended to use this location as it is MUCH farther than a preferred location to pick up and return the size truck I desired. After stopping at a nearby by Rental location that had the EXACT size truck I needed and speaking with the attendant there, I was advised to "book" it on line, as it would be "easier". I went on line and submitted my request and soon thereafter received a phone call telling me I can NOT get the desired truck from that location but must drive 12+ mile further which will obviously mean more $$$ on my bill. The move I was helping with was from one apartment to another which were less than 6 miles apart. I explained to the Rep. who called me that I saw the desired truck at my "Preferred" pick up spot but she just talked over me. Needing to secure a truck for moving day I accepted the "new" location but was expressing my displeasure when the phone Rep. abruptly HUNG UP ON ME !!! Bottom Line NOT HAPPYRichard R.
Everything was greatDAMIEN G.
Customer did not leave a comment.Jennifer S.
Customer did not leave a comment.Don F.
Customer did not leave a comment.keith L.
Customer did not leave a comment.Alan M.
I didn't care that the truck had less than quarter of gas. I ended up returning the truck to about half a tank of gas, which meant loosing money on gas. Uhaul charged me $30 for mileage which I didn't feel was right, especially given the gas surcharge that I ended up paying.Baback I.
Customer did not leave a comment.RICHARDM F.
I will rent again.Athanasios V.
Customer did not leave a comment.Delvin M.
Customer did not leave a comment.Delvin M.
I picked up the van with 1/4 tank of gas and dropped it off with the same amount. However, the drop off location decided to call it an 1/8 of a tank and charged me $51 for 4 gals of gas. Ruined a good experience.Charles H.
Mobile online rental process is first-rateChristopher C.
Customer did not leave a comment.Dennis C.
It's as if they couldn't be bothered with a U-HAUL customer.Jessica S.
Customer did not leave a comment.nancy B.
Poor service! I returned on time but she didn't check and charge me another $39.99. I will never use them againQiang Z.
Customer did not leave a comment.Curtis J.
Customer did not leave a comment.Matthias B.
Customer did not leave a comment.Matthias B.
Customer did not leave a comment.Jim E.
Customer did not leave a comment.Anthony F.
Completely overpriced. Unfortunately will probably not rent a uhaul again.Brianna T.
Customer did not leave a comment.Nico S.
Fix the AC. It was so hot out and had no ac it was horribleHOLLY K.
They are always accommodating and very friendly.ANDREW D.
Customer did not leave a comment.Adrian G.
Customer did not leave a comment.Al R.
Customer did not leave a comment.Pat J.
Customer did not leave a comment.VINNY G.
There was a U-Haul brass padlock attached to a chain wrapped around part of the back door mechanism. It did not inhibit our successful use of the door or the move, but it would have been nice if a key was also provided in the event that we were to need to secure the back door of the truck.SHELBY J.
Customer did not leave a comment.John B.
Return process took over 40 minutes would not go through on the phone app one person from U-Haul hung up on us the second one was finally nice and got it taken care of on the phone thank yourandal C.
I brought the vehicle back early because it showed a check engine light and a tighten fuel cap warningâ€¦which I did to no avail. I think a price reduction should have been offered, but none was offered. Still, it's usually an above average facility and I would recommend it.Nancy B.
Have the Auto Transport and the car in the same locationKevin W.
Be wise is a great establishment. The U-Haul rental experience was a disaster. Rented a 10-ft truck ended up with a 9-ft van that was filthy. Looks like it hasn't been cleaned all winter. The representative called me and told me I called and switch my reservation to a 9-ft van. When I explained that I was moving it was very inconvenient and I wasn't able to get all my stuff moved on the day of my rental. He said he would call me back to let me know where the miscommunication happened. Then proceeded to tell me that I called from restricted number. I never called. He tried to blame it on bewise which I know it was not. The representative Donald Devito at that location for U-Haul ,droped the ball and wasn't very professional. Even with a $50 credit back, I will never use U-Haul again because of this experience.Elizabeth J.
I have rented U-Haul vehicles several times in the past from this location and my experience was always positive. Each time the rep was very courteous and she made the process quite easy. On this occasion, when returning the vehicle after hours, I mistakenly deposited the key and was unable to properly close out the rental on the link. Upon calling this location the next business day and prior to my call, the rep had conveniently closed out the contract with no other necessary input from me. The result was a smooth and efficient transaction. I would recommend.anthony V.
The truck was filthy in the cargo area. The windshield looked like it was swiped with a filthy floor mop on the inside. This is the only time this happened during many rentals. Everything else was fine.GREGS C.
Customer did not leave a comment.Ellis H.
Was pretty seamless, no further suggestions from me.Joseph M.
Have a clean well-maintained vehicle. Someone from the facility should come out to show how everything in the vehicle works.dan C.
Van was covered in mud. I had to clean the back windows and the side view mirrors before I went out on the highway. Being that Be Wise has a car wash, I would have expected the van to be spotless even if returned late at night and an appt was for the next morning but that's me.DANIEL K.
Customer did not leave a comment.TODDK L.
I know we just had an ice storm but there should be some protocol from U-Haul corporate for dealing with frozen solid trucks. I took 30 minutes to defrost the windshield, the mirrors and side windows didn't defrost and then when I got to my location, I couldn't get the trailer door to open for over an hour with multiple hands.BENEDETTO S.
Customer did not leave a comment.CARLOSHUMBERTO G.
Customer did not leave a comment.James P.
Very nice and professional young lady took care of everything for us. Friendly placeNANCYKENDALL B.
very easy process, keep up the good work.Paul F.
Unknown to me at the time. The truck had NO AC. NO window defogger which caused me to have to pull over on a busy dangerous highway because of rain. I was unable to see and cost me hours of delay. Please check with remarks left by the drop off location. I want to be compensated .CARMINEP R.
Customer did not leave a comment.ROYR JR B.
Easy to work with. Would use again.Peter B.
I did not like the up-sell during the checkout process over the internet. I only wanted to rent a truck but had to click through lots of add ons that were being offered and the decline/proceed without was really small and difficult to find.GERD P.
Customer did not leave a comment.NICHOLAS S.
Customer did not leave a comment.ERICA M.
Too busy to check in trailer that I returned at 1:30, did not get an email til after 6:00. I kept it an extra day for in person (not Sunday) drop off. No one assisted me and employees were curt and unhelpful when asked anything. Would not use this location again, and probably not U-Haul. Called Don DeVito regional mgr, no call back! Terrible experience.BARRY S.
Customer did not leave a comment.VINCENTF D.
Customer did not leave a comment.FRANK F.
1. Serious problem: I couldn't find a control for the dashboard lights. Since I couldn't see the numbers on the speedometer, I couldn't tell how fast I was going. 2. The radio antenna was missing, so I couldn't use the radio. 3. The air conditioner sounded like a freight train! Otherwise, generally an excellent experience.Gary N.
Customer did not leave a comment.Nathaniel R.
Customer did not leave a comment.ABBIEMALIN G.
Customer did not leave a comment.JOSEPHP F.
Customer did not leave a comment.Daravuth L.
Customer did not leave a comment.DEBRAA E.
Customer did not leave a comment.RICHARDJOHN C.
Desk person is SUPER helpful and Professional!! The van was clean and well maintained!! I have used Be Wise several times and will always use them in the future!!RICHARDH B.