Comentarios del cliente para Belsches Kwik Stop

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Belsches Kwik Stop

Grado total:

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Kevin C. en

Grado:

N/A

Abdul Q. en

Grado:

9am pickup location was changed at 8 pm the night before through a text message. When I called customer care the man told me scheduling department was closed so there was nothing he could do to change the reservation. Ended up ha omg to drive an hour out of my way to get it, costing me time and MILEAGE. U-Haul is a scam and I will never rent a vehicle from you all again.

Brett P. en

Grado:

Great customer service will use all the time

Kathleen B. en

Grado:

Brake lights and turn signal did not work on trailer and we were told it would be too much trouble to reassign us an other available trailer of the same size.

Kelly T. en

Grado:

El cliente no dejó un comentario.

Richard H. en

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El cliente no dejó un comentario.

Michael K. en

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El cliente no dejó un comentario.

John Q. en

Grado:

I ordered a dozen blankets and when I got there they had none.

dale W. en

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El cliente no dejó un comentario.

Douglas H. en

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El cliente no dejó un comentario.

John L. en

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El cliente no dejó un comentario.

Jason M. en

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El cliente no dejó un comentario.

Joshua V. en

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El cliente no dejó un comentario.

Daniel L. en

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El cliente no dejó un comentario.

Robert C. en

Grado:

$150 for a day and half is excessive.

LEE R. en

Grado:

El cliente no dejó un comentario.

Brian W. en

Grado:

First of all uhaul told me on the phone that I got the first 50 miles included in the price quoted. When we arrived at the Kwik Stop they said that was not true. They had never heard of that. So I was charged for every mile. That is false advertising. Then the actual truck only had 9 miles of gas in it with the nearest gas station 5 miles away. They were not very knowledgeable about the rules. I have used uhaul before but never will I again. And I will advise friends and family of the poor service I received.

Anita W. en

Grado:

El cliente no dejó un comentario.

Jasmine J. en

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El cliente no dejó un comentario.

John L. en

Grado:

The original pickup location in Montpelier was changed by Uhaul to Bumpass.

Sylvia W. en

Grado:

I had to go to 3 locations to find my reservation on a uhaul Totally unacceptable

Gerald S. en

Grado:

El cliente no dejó un comentario.

Noel R. en

Grado:

Helpful staff, great experience

Steven H. en

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El cliente no dejó un comentario.

CHARLES G. en

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El cliente no dejó un comentario.

Diane A. en

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El cliente no dejó un comentario.

Manuel R. en

Grado:

Very nice and expedient service

Melanie L. en

Grado:

Very easy to work with but location is far out and water flood in area caused issues getting the truck in and out of the area. No closer areas have smaller trucks.

Richard V. en

Grado:

Worst experience ever with U-Haul. I made the reservation in person at the U-Haul facility a few blocks from my house. The day before the rental date, I was told I would have to pick up the truck 40 miles from my house. When I got there, they didn’t have the 2 dozen pads I also had ordered (they only had three pads and they were filthy). I was given the regional manager’s phone to call about getting the pads and it constantly rolled to voice mail every time I tried to call him, and his mailbox was full so I couldn’t leave a message. I was charged for the 2 dozen pads anyway and was told I would need to call corporate to get a refund. When I called corporate, I was on hold for 20 minutes and finally gave up. No way to treat customers!

Gustavus G. en

Grado:

was happy with Belsches, truck worked great. A little put off by 1.29 mileage rate, vs Budget at .69 mileage rate. Would rather work with U-Haul but mileage rate will be prohibitive in the future.

PAULINE M. en

Grado:

El cliente no dejó un comentario.