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Debra B.
Customer Reviews for Bellville Rent All LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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I was informed by a supervisor with UHaul to drop off my rental at this location even though they were closed. I did as instructed and placed key in lockbox only to get a charge Monday morning for an after-hours drop off fee. Stay open then if it such a hassle to drop off a vehicle after hours! Would not recommend either location and quite frankly UHaul at this moment. Just felt totally disrespected by the whole experience.
Jimmy G.Unfortunately, I couldn't use the trailer. It was too short. I had to return it and call a tow truck. It wasn't their fault. I understand it is business ,but a partial refund sure would help. Money is tight.
MARK A.Immaculate as always
Jolie F.N/a
Harvey W.Great service! Great experience!
Henry S.Very friendly and efficient!
ROBERT P.Bellville Rent-All is a too notch organization, glad we have them in Bellville.
JOE B.I can't think of anything
Frederick R.One rear light was inoperable, location checked, I didn't, next time I will do it myself.
Dennis L.They lied about the mileage and gas and I wasn't even able to submit it because the website wasn't working. I was supposed to get everything at a discounted rate and have extra miles but still got charged the full amount.
Dylan V.I would like to add that I moved to sealy. Attempted to drop off at the sealy location and was told they wouldn't accept the truck back. So I would have to take it to the bellville location which added mileage that I was charged for. I feel that yhe sealy location was unprofessional and rude. I personally would never use a uhaul through the sealy location ever.
joshua M.Great service. Thanks.
Jimmie G.Everything was great! We even needed the truck longer than expected and there was no issue at all! I would definitely recommend this location! Ty
Gregory S.Great Employees,, with fast friendly service.
Paul R.Fast, friendly service
John S.Returned after hours,could not verify time on phone because had no internet connection
Joel C.The staff was very friendly and accommodating. The only thing that left a negative impression with me was providing the name of someone who knows me. Of course, a longtime friend had just walked in and was able to testify as to knowing me, but I have been living in Bellville, TX since 1976, and am well known in the community having spent 32 years in law enforcement, most of which was in Bellville and Austin County, Texas. That said, I do understand the question, which is associated with debt collection.
Jerral J.Extremely nice people and very accommodating!
Michael H.Refuse to work with other Bellville location on highway 159 across street from Dollar General. That Uhaul business owner was rude and refused to help load and secure trailer on hitch. I had to leave and hire someone to help lid the 9x12' trailer on my hitch. That owner also directed me to return the trailer to his location because he will not help unload it and didn't want to mess with it. I know multiple people in Bellville that have experienced the same unprofessional and rude treatment. I cannot believe Uhaul still allows that man to represent Uhaul. I refuse to do business was with him. I will only do business with the owners of Bellville Rent-all. Feel free to contact me with any questions. Kim Cooke (713) 817-5114 cell or kkcooke1@gmail.com.
KIM C.They charged me an extra day rental when the contract clearly states otherwise and then told me I had to resolve the issue
Joseph V.Business was closed when I dropped off. Not clearly marked or informative about where to park vehicle.
TIMOTHY H.Staff so nice. Very helpful
Mona T.I returned the truck after hours. The instructions were easy to understand to return the truck and the key drop box was easy to find.
Debra S.The lady that came out and checked my trailer in was very nice .
Lea W.They were closed when I dropped off the truck but someone came out to assist. They were so welcoming, personable and helpful! Couldn't ask for a better experience!
Kristy B.I went on-line to reserve a trailer in Sealy, TX where I live. The website rented a trailer at Universal Automotive. It was closed??? I did get a unit from the Rental All in Bellville which did a great job. The on-line rent does not let you opt out of insurance easily. I thought I had but was charge $8 for insurance.
Robert G.Have. people show up as expected and paid for
Amanda G.