Customer Reviews for Bell Tires
(Distribuidor de U-Haul del vecindario)

151 comentarios

502 W Avenue O   Belton, TX 76513

(254) 613-1000

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5:30 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado
Horario especial
  • 11/26/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(254) 613-1000

502 W Avenue O
Belton, TX 76513

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5:30 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado
Horario especial
  • 11/26/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
2.0

Add a ramp to your trucks…

Kendall W. 
Clasificación:
3.0

Clerk had a snooty attitude cause it had rained the day we rented it and I didn't have a cleaning rag to wipe down the mud in the cab

BARBARA R. 
Clasificación:
5.0

Do not change anything.

WILLIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY DALTON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL C. 
Clasificación:
5.0

Bell Tire representative was great and stress-free. I wish the rest of the world was like that haha

BLAIR K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LENORA V. 
Clasificación:
5.0

Great prompt service.

DARYL S. 
Clasificación:
3.0

No one there. I haul changed my drop off location without notifying me. I learned of the news location when I arrived at the original drop off location.

Mike S. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY L. 
Clasificación:
4.0

Uhaul gave me an incorrect address for my drop off. I was able to find it and when I arrived they informed me that uhaul had changed my drop off location. So I had to drive a few miles away to the new location. Not that thrilled about Uhaul wasting time and using me to redistribute your inventory.

JANA K. 
Clasificación:
5.0

Don't tell someone they can drop off at their destination town, and then once they try to drop the trailer off tell the customer they have to drive over 2 hours round trip to drop the trailer off with no price drop or compensation. This location is not at fault for this but Uhaul is. never again.

COLESON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

QUEENIE P. 
Clasificación:
5.0

Trailers should have locking devices so they cannot be removed from ball hitch so easily.

Donald H. 
Clasificación:
2.0

Truck was dirty inside low on gas we had to clean the truck out so we could make our trip sad when your paying for something

ROBERTO G. 
Clasificación:
5.0

Customer service representative was able to accomplish his job with no delays. Tip notch service!!!

JAMES B. 
Clasificación:
2.0

My precious location cancellation my reservation, I had a rate of 160, this location did not honor my rate and charged me almost double when it was not my fault.

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN W. 
Clasificación:
5.0

The young man who helped me with the trailer rental answered all of my questions and was very polite and helpful. This location is very close to I35 and convenient with easy access.

Linda L. 
Clasificación:
3.0

El cliente no dejó un comentario.

DEAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS S. 
Clasificación:
5.0

Very helpful and attentive

TAMARA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alanna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey V. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKIE G. 
Clasificación:
5.0

Great customer service. Very helpful.

MARTHA B. 
Clasificación:
5.0

Try to be understanding instead vouching you for every penny you can get! That was one of those things that we just couldn't get to right drop off but did drop off at U-Haul place.

Jaynie S. 
Clasificación:
5.0

We picked it up a bit early and they were very accommodating . Great place and great service!

Regan H. 
Clasificación:
1.0

You sent me a receipt i can not open..Plus you are trying to debit my bank account for $459.00..I have already been charged for $200..i should not owe tou anyrhing..i did bot authorize any payment. Les Ty Summey 361 229 2145

LESLIE S. 
Clasificación:
3.0

El cliente no dejó un comentario.

CLAYTON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHEN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

BAILEE K. 
Clasificación:
4.0

The U-Haul app had a "No Network Connection" Error and I had no way to get help as the location was closed and there was no number to call. I am not sure if this is their issue or an issue with the wireless network, etc.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN G. 
Clasificación:
4.0

Big area to drop off the car transporter. After I parked, he unhooked the trailer and we went into the office to get a receipt.

Jason S. 
Clasificación:
5.0

No recommendations

Gregg H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
1.0

Bell TIRE refused to check the air pressure in the trailer tires. One trailer wheel had a huge dig right on the bead. Trailer computer picked was stuck in the mud so I had to wait 30 minutes while they changed the paperwork. Bell tire did not have either dolly I rented, gave them to “a guy yesterday”.

Daniel D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISMAEL F. 
Clasificación:
2.0

My U-Haul had a bent frame and was in a wreck right before I drove it. Never was fixed. It didn't drive for shit

Ian N. 
Clasificación:
5.0

Nothing!

Kenneth F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob C. 
Clasificación:
5.0

Second time in 5 weeks and good as the first. Super people.

MICHAEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glynn W. 
Clasificación:
5.0

The only complaint I have about the whole experience was it was not made pointedly clear that I HAD to arrive at the pickup location within 15 minutes of my time or the automated process will fail. I thought it was an "after 8 AM" not "AT 8AM"

Brandon L. 
Clasificación:
5.0

Excellent service, I have used uhaul before but this location exceeded the standard when it comes to customer service! ¡Gracias!

Brittany M. 
Clasificación:
5.0

Just keep doing what you are doing

Michael R. 
Clasificación:
5.0

Great location - easy access off of frontage road. Employees were very helpful.

JON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan M. 
Clasificación:
4.0

All was 👌 ok.

PHILIP S. 
Clasificación:
5.0

Location is perfect for me. 10 minutes from home and about 5 blocks from the freeway. The people are great. Drive up, rent something and drive out.

KATHRYN S. 
Clasificación:
5.0

I will continue to use the same place for all my Uhaul needs. Excellent service and the people are great.

KATHRYN S. 
Clasificación:
5.0

The location was easy to find. The people were great. Extremely helpful and kept me informed of everything I needed to know. I will be using them for all my rentals from now on and recommend them to my friends.

KATHRYN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

lee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FERNANDO O. 
Clasificación:
3.0

The outside of the truck and the cab portion were clean. The inside of the back, at a glance, seemed to be ok. However, that was NOT the case. When we opened the door and was going to start loading I saw a couple of things moving on the floor. Initially I thought they might be spiders - upon looking and seeing more start to come out from many different places- We quickly realized they were not spiders but in fact ALOT of roaches!!! And they came in ALL sizes! To say we were disgusted would be a gross understatement.

kenneth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry H. 
Clasificación:
3.0

just dropped it off Parking lot is a little tight for a 26 foot truck and trailer

Harvey H. 
Clasificación:
4.0

Great place and convenient location.

NELSON R. 
Clasificación:
4.0

Nothing at this time

NELSON R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sandra E. 
Clasificación:
5.0

Our charge needs to be adjusted. The mileage was not recorded correctly and you billed us. Clare and Neal Bowe cmbowe76667@yahoo.com Contract Number: 96789705

Neal B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryl S. 
Clasificación:
1.0

The reservation system is flawed. I reserved my equipment a month prior to needing it and heard from a representative ONE day prior to moving, saying that my reserved equipment was out of stock in the entire city. I should have received more notice than that to plan.

karen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis O. 
Clasificación:
4.0

El cliente no dejó un comentario.

brian G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christina N. 
Clasificación:
5.0

I knew that I wouldn't be able to return it in the normal allotted time. So I bought extra days not realizing that if I returned it early, I would not get my money back. This system only encourages folks to not be honest with you when they rent equipment. Next time if I know I'm gonna keep it longer, I'm just going to nickel and dime you day by day since if I try to guess and get it wrong you won't refund my money anyways. I wasted a couple hundred dollars not knowing this, and I would've appreciated it if the sales person would've told me that was the rule when I bought the extra days.

Christian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danie C. 
Clasificación:
5.0

He was extremely friendly, he went above and beyond to find me a trailer. The places I reserved trailers at al said that they had a trailer and could not rent them to me even after they were reserved. The gentleman ended renting me a trailer that I could make work. I am extremely appreciative of his help.

DANTE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

jann L. 
Clasificación:
4.0

El cliente no dejó un comentario.

luis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan T. 
Clasificación:
4.0

Two tires on the trailer had no tread but functioned ok during use. Was not advised the trailer had to be back by 9 am on Wednesday and so was charged an additional day of rent without knowing it up front.

dennis J. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT G. 
Clasificación:
5.0

Very courteous and knowledgeable staff. Had no size truck I reserved, so he offered a larger at same price, but I couldn't use it due to the size. So he made sure to find another location with the size i requested, but fortunate for me he had one comeback early and he called and set up everything! Very nice, went out of his way to help me and make sure I was happy!! Will use and recommend them again and again!!!

MARGARET B. 
Clasificación:
1.0

Stop double booking. Customer Service was trouble. I felt taken advantage of because I was a woman needed service without a male present. I suppose to rental within an hour and half after being charged $77.50. I told the representative that I needed for a day, but after reserving and paying. I received a text stating the vehicle was due back. After calling corporate, my reservations were extended until 4pm the next day. The next morning, the representative called me asking when I was going to return the truck. He was upset because he was double booked again. I will never use Bell Tire again. The worse service I ever received with Uhaul.

sylvia F. 
Clasificación:
5.0

El cliente no dejó un comentario.

angela W. 
Clasificación:
5.0

Very helpful, took care of me right away

JOHN H. 
Clasificación:
4.0

Stop sending so many emails

Glen M. 
Clasificación:
5.0

Great Customer service and they try to help you .

JOSE ALFREDO R. 
Clasificación:
5.0

Personnel was very friendly, professional and courteous. Very smooth transaction. I would recommend this location and will use again if needed.

debra B. 
Clasificación:
5.0

I would definitely recommend Bell Tires for your Uhaul needs. He is very friendly and accommodating!!

SHARON KINNARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heejun C. 
Clasificación:
5.0

did a great job taking back your uhaul

Joshua S. 
Clasificación:
4.0

I would have liked to received an email, call, or text the day before to confirm the reservation and pick up location.

Billy C. 
Clasificación:
5.0

This place was great!! Love the people who work here! So kind

Elizabeth R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebekah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher G. 
No se han enviado comentarios para esta ubicación.

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