Folks were kind, friendly, and made sure I understood the documents and what to do if an emergency situation developed with the equipment.
RALPH K
Customer Reviews for Beiers Auto Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Iris and cleatus are great people
ERIC DVery friendly!
KEITH RAmazing staff!! Nice, Helpful and very professional. They were open when no one else was and so eager to help me. I will only use them in St. Louis from now on
JOHN ZAmazing.
JAMIE MWe dropped off after hours. A young man was still there closing up named Johnathan. He came out in the cold snowy night and helped my husband disconnect the trailer from the car. He did not have to do that but we really appreciated it and him very much.
CHARLES MOutstanding customer service every time I go there . Worth the extra drive!
DERRICK DAppearances can be deceiving. The service was great, the people very helpful and friendly.
CHARLES BFast, friendly service. Even offered me some of their pizza.
EUGENE HVery friendly service.
MICHAEL HEvery thing was good
ROBERT WNothing. These people are friendly and detailed. I left there with no real experience with that size truck. They made sure I had everything I needed to drive it across the country
BRIAN VA place to turn the truck in closer to the address things were goin too
JOSHUA HI rent a lot of U-Hauls for business. This was the absolute cleanest I have rented in a long time. When I was returning it the gentleman that cleaned them was there and said how much pride he took in cleaning the trucks. Definitely cleanest U-Hauls around.
keith gThe experience with U-Haul was great but if there was a second person to check out the truck that would make it even better!
JENNIFER FFast and friendly service! The gentleman who hooked up the tow dolly for me was super friendly and was more than happy to explain everything to me to make sure I understood it all. He even was there to help disconnect the tow dolly at 7pm later that night when I returned it.
Zachary TVery kind
mike bSpent 20 mins trying to get the mobile pickup lock to open
Geoff MAlways great service
STEVEN SGreat staff! They make you feel like family.
LAURA SCletis was amazing
MICHAEL PExcellent service. They hook you up. Make sure everything is working okay. And no problems when returning equipment.
TRENT EGreat location and fantastic experience! The family running the place was very kind and professional, the equipment was well maintained and clean, and they explained the process well. I will definitely come back when I need to rent again!
SAUREN RThe Beiers Auto Supply location has always been a great place to get anything U-Haul. The couple that operate it are friendly and helpful. They go above and beyond to get everything you need for a good experience.
ROBERT LThey were great here. I will definitely rent here again. Perfect!
NICHOLAS AIt was extremely cluttered and dirty. The staff was wonderful but the junk and grime was very offputting.
Michael HTrailer Broke
SHAUN OEverything is perfect
VICTORIA BThe people were caring and efficient and did a wonderful job I don't know of any improvement
David BEverything was great
JEFFREY CThe customer service rep pointed out that it appears I was charged for the tow trailier and showed me a phone number to call to have the charge removed.
ANDREW SThe trailer was older. It was clean and in perfect working condition, but image-wise it looked old.
BRIAN HAlways so very helpful and friendly at this location. Great people to do business with.
RICHARD GI was met with very friendly AND knowledgeable staff. I was full of last minute questions before signing the paperwork. Everything was quick and painless. Even the gentleman outside who brought the van around to me went above and beyond to make sure I was taken care of. I would definitely recommend this location to anybody
JON MBeiers is always great.
MICHAEL GVery good customer service.
MARY Tno improvement needed . office help was helpful , easy to deal with , could not ask for more. hook up gentleman outside was very knowledgeable , had us going in no time. best rental ever , thanks
ALLAN HGreat place to rent, highly recommended with great owners.
MICHAEL FYou have a great team in Iris and Cletus at Beier's. Gracias.
EDD GWonderful people and knowledgeable
CAROLYN RExcellent equipment and excellent fast service
James WHave used the high ridge location couple times & service was great ! Will refer and continue to use this location . Thank yall.
JOHN BThis location was recommended to me and worked out great
ROBERT NVery knowledgeable staff, friendly, and fast. We were in and out in 15 minutes.
KEVIN CVery good
PHENGSAVANH SNo human was there. It took too long to take the pictures.
SEAN FVery friendly and professional service. They were awesome. I would recommend renting from them anytime.
CRAIG MAlways awesome! Love coming here!!
TERRY SNothing really, they explained everything on the rental agreement and the truck. And very nice too
TERRY ZGreat experience and very nice employees!
KEVIN DThe registration process is a little redundant I pre registered on the uhaul app so I could pick up and go but when we git there an agent asked us fir all the info all over again so that was definitely frustrating other than that everything went great !!
Cecelia RNothing service was great!! you were professional and SO helpful !
KRISTI SI am extremely happy with the service, the Beires were very friendly and most helpful . It was an overall great experience renting with Uhaul . Jeffrey Durham
JEFFREY DNo need to improve great service.
ANGEIQUE GLooks can be deceiving. At first glance, the shop is a mess and parking is pretty bad. However, once you get past the looks of the business, the individuals that work there are very friendly and kind. Their trucks are always so clean and smell very fresh. I make it a point to come here because of the staff's kindness and cleanliness of their trucks. This will always the first business I try to use locally for U-Haul and moving equipment.
BRIAN JLocation is sketchy. I have attempted to use alternative locations in the area and it always reverts me to this location. I will avoid this area at all cost in the future. I would not feel safe picking up from here alone. There is junk all over outside and guy came up and started yelling at us when we were picking up at night thinking we were stealing. Poor experience
PETER WNothing at all
TRACIE SThe staff was very friendly and helpful. I rented an open utility trailer, the staff made sure the trailer was hooked up securely and check that all the turn signals and brake lights were working before leaving the lot.
THOMAS TExcelente
DALE GThis is my second time using this location. I will be using them again at the end of September. Great people!
RYAN BNothing we can think of
THOMAS WVery customer focused and friendly team. Highly recommended.
Bradley BDisappointed that I reserved the equipment 13 days ahead and my original pick up location was moved causing me to be 16 miles out of the way when I was originally less than 1 mile from where the trailer was needed. U-Haul had plenty of time to get the trailer to that location. That's a lack of customer service.
MICHAEL ANada
KYLE BSuper nice and helpful folks. Will return when I need a truck.
SCOTT S