The only way they could do a better job is if they moved the stuff for me. Great people to work with. Highly recommendSTEVEN S.
Customer Reviews for Beiers Auto Supply
(U-Haul Neighborhood Dealer)
Fenton, MO 63026
(Near Sugar Creek Rd)
Services at this Location:
- Mon–Fri8:30 am–5 pm
- Saturday8:30 am–4 pm
- Sunday9 am–12 pm
Special Operating Hours
- 10/16/2023: 1:00 pm - 5:00 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jennifer W.
Customer did not leave a comment.DARRELL A.
Customer did not leave a comment.Vu T.
The fleet is way older than competitors like penske or enterprise. And at this location the initial process to rent the vehicle takes way too long. I was there for almost a half hour and the last time i was there for over 1/2 hour. It takes 5 to 10 minutes at, again, penske and enterprise.JEFFREY S.
Customer did not leave a comment.Thomas B.
Customer did not leave a comment.gabriel S.
Nothing everything was simple, quick, and efficient; my best experience with U-Haul so far. I will return to this location for all my needs going forward.Angela W.
Customer did not leave a comment.tim R.
Everything was greatJoseph V.
The only problem I had was the windshield had a pretty decent smear, I took care of it myself wasn't a big deal but all in all a good experience for my first time using U-Haul!Mark T.
Customer did not leave a comment.lynn H.
Customer did not leave a comment.Andrew M.
Customer did not leave a comment.ted S.
Seems as if the Reservation Process - On Line could be improved. I complete the on-line information requested, and Mrs. Biers has to ask me the same information. This is Not a short process, U_Haul asks for a lot of information, and I totally understand why it is don, but could there be a way to provide a full length option, and an express option....?Kurt O.
Customer did not leave a comment.lawrance H.
Customer did not leave a comment.Bradley P.
The front counter rep. and yard person were excellent. The truck and equipment were clean and hook up to go. Wait time was minimal. Fast return and check out. Thank you.peter K.
Super friendly staff. Quick and efficient.Lawrence N.
Customer did not leave a comment.Kirk G.
Customer did not leave a comment.JEFFREY S.
The couple managing this are the best. Friendly, knowledgeable, efficient.james D.
Had what I needed. They rent out fast there. All went smoothly.patty M.
Customer did not leave a comment.Brad B.
Customer did not leave a comment.raymond J.
Customer did not leave a comment.Casey N.
i reserved a truck online for saturday 8-19-23 at a place 2 minutes from my house. Only to show up and there was not a truck available. We had to drive a half hour away to pick up and drop off the truck at a different place in Fenton on gravois. Not happy with the online reservations. It was not a good experience.David W.
Customer did not leave a comment.CHRISTOPHER P.
Customer did not leave a comment.Matthew D.
Customer did not leave a comment.Steven W.
Customer did not leave a comment.Chris W.
I rented from a locally owned and operated U-Haul franchise, Beiers Auto Supply in Fenton, MO. This is the third time I've rented from them, and I Will keep going back! Great service, and personal attention to detail to ensure all is right, and a confirmation of things when the equipment is returned. They're Great!Kurt O.
Customer did not leave a comment.Charles P.
no commentBilly P.
Customer did not leave a comment.Timothy G.
Used this location 6 times in move from Louisiana to MO, and some local moves. Fantastic customer service!Jeremy H.
Nothing. All went smoothly.Emily S.
Super friendly and helpful. They were great.JIM G.
Customer did not leave a comment.daniel K.
Customer did not leave a comment.John C.
So helpful and very professional. It was a pleasure working with you on an extremely challenging day for me. Thanks again for all your hard work it shows.Pete R.
Customer did not leave a comment.Mitchell L.
Very friendly staff and helpful. Drop off was quick and simple.Lawrence N.
Cletus & Beiers Auto was exceptionally accommodating and gracious and we are so appreciative of their service.Allison H.
Iris and Cletus at this location are very helpful and accomodatingAZAMUDDIN K.
Customer did not leave a comment.ranydy H.
I have been renting UHaul equipment through Beier's Auto Supply for quite a few years and have always had excellent service and well maintained equipment.Faith L.
I always recommend this business.Martin P.
Customer did not leave a comment.Eric G.
Very nice people. Easy to turn in trailer.Shawn G.
Customer did not leave a comment.DANIEL G.
After the truck share wasn't set up properly at the first location I tried across the street, the people at Beiers were incredibly helpful and got me in and out with the truck in 10 minutes.Alexander B.
Customer did not leave a comment.Kermit S.
Customer did not leave a comment.alexandra R.
Customer did not leave a comment.Janean S.
Customer did not leave a comment.Roxanna Z.
I would have preferred a location closer to my home after a long moving day (there are many locations closer our home) but this was the option I was given (all others were even further). But, they did answer the phone promptly when I arrived & came out quickly to unhitch the trailer for return.Rebecca K.
Customer did not leave a comment.Thomas N.
This location was packed full, we did not have a lot of room to return the truck. just very cluttered and disorganized. We returned while they were closed so we did not talk to anyone.Michelle H.
Biers Uhaul is my go to location. Always friendly and professional and the equipment is very well maintained.Terese F.
They attached the trailer to my vehicle and provided helpful hints about its use. They gave me the contract and indicated how to get help on the road if needed. They also safely removed the trailer from my vehicle when I returned it and provided me a printed receipt which I requested. They are very friendly and easy to work with.ANDREW S.
Customer did not leave a comment.george W.
Customer did not leave a comment.Michael L.
These were the nicest and most helpful people I have interacted with in a long time. I would most certainly use this place anytime I need a U-Haul!!Douglas M.
Customer did not leave a comment.Darryl F.
Customer did not leave a comment.Xena G.
The people at this location are always very knowledgeable, friendly, and helpful.sharron B.
Customer did not leave a comment.Sabra M.
This U-Haul location provides excellent customer service! The Beiers are our go-to for our U-Haul needs!Sabra M.
Customer did not leave a comment.Anthony T.
Customer did not leave a comment.tim D.
Customer did not leave a comment.ERIC G.
Always great, friendly, fair people to deal with!THOMAS S.
Customer did not leave a comment.Cheryl B.
Everything was perfect. Staff was friendly and so professional. It easy so nice to feel customer service going above and beyond in today's environment. I can't say enough good things about them.Gregory B.
I got a text and a phone call from a restricted number telling me our rental was overdue and to call immediately, but we still had a little over 3 hours to return it.Kaitlyn P.
Customer did not leave a comment.Kristen G.
The folks at Beiers Auto Supply were very helpful - above and beyond.Kevin R.
The staff was great very efficient clean you all couldn't be happiereric J.
I rented a 15' U Haul truck from Beiers Auto Supply to move some furniture into our new house (it was my first time renting from Beiers). This was the cleanest rental truck I have ever rented and the staff are very friendly and helpful. Highly recommended!!Steve K.
Customer did not leave a comment.Ann H.
Customer did not leave a comment.Matthew V.
After many times of renting a vehicle elsewhere. I will never rent at another location other than at this location. The owners are very friendly and accommodating. I wish all business had the same friendly,kind and professional approach as this location. You have made a long time customer out of me. Out of 10 Stars I give these folks 100. Thank you for such a pleasant experience.Gregory C.
People were nice and friendly.Fred S.
Customer did not leave a comment.ERIC G.
Customer did not leave a comment.Michael B.
Very nice peoplejim N.
Customer did not leave a comment.cynthia W.
They were great to work with. Very friendly.greg P.
Customer did not leave a comment.Paul L.
Customer did not leave a comment.Ethan M.
Customer did not leave a comment.ERIC G.
The nicest staff eversamantha B.
All went well! The proprietor took a lot of time to find why our Taillight feed wasn't working. Very happy. I would do this again, but I'm now fresh out of college age kids to move back and forth home to school... ;-)stephen R.
This is the best Uhaul I've ever experienced. The couple running the place are very friendly and customer first. Will only use this place going forward.Gene H.
They are great to do bussiness withALICE G.
I cannot think of anything. They were extremely helpful & friendly. The equipment functioned well. Perhaps at the corporate level, allow your dealers to charge by the hour. I paid a "daily" rate for a trailer I used for little over an hour. But this is not a negative reflection on this dealer.Richard T.