Customer Reviews for Beiers Auto Supply
(U-Haul Neighborhood Dealer)

3,160 reviews

1157 Gravois Rd   Fenton, MO 63026
(Near Sugar Creek Rd, Fenton’s Finest)

(636) 326-3151

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–4 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 4/18/2024: Closed
  • 4/29/2024: 12:00 pm - 5:00 pm
  • 5/11/2024: Closed

Services at this Location:

Contact Us

(636) 326-3151

1157 Gravois Rd
Fenton, MO 63026
(Near Sugar Creek Rd, Fenton’s Finest)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–4 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 4/18/2024: Closed
  • 4/29/2024: 12:00 pm - 5:00 pm
  • 5/11/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Carol R 
Rating:
4.0

The people were great, but the process was very difficult to get through it was time-consuming and probably should be streamlined. The interior of the facility was a complete mess, but I must say the vehicle I rented was the cleanest vehicle I have ever rented and it had 260,000 miles on it. I don’t know how they clean their vehicles, but they should be selling that to their customers because that’s a skill.

Christopher L 
Rating:
5.0

This is the 3rd or 4th time ive used this location. I was in and out with what i needed quickly. The service at this location has been stellar everytime.

tony p 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
4.0

Customer did not leave a comment.

RON B 
Rating:
5.0

Customer did not leave a comment.

roger s 
Rating:
5.0

Customer did not leave a comment.

stacy e 
Rating:
4.0

Drop off was concerning. We dropped off at 7:15pm expecting to leave keys in the dropbox but a gentleman approached us as we were dropping off checked the truck, took the keys, etc. He had no shirt that identified him as "uhaul" or "Beiers Auto Supply" so we weren't sure if we were handing over keys to an employee or someone trying to steal a truck. Having staff better identified would have made us feel a lot better and safer. Other than that, the process was fabulous and the staff was very kind and helpful.

Lori S 
Rating:
5.0

Very nice people easy to work with

Sandy B 
Rating:
5.0

Wonderful place to rent a U-Haul truck. Family business that treats you with respect like they appreciate your business.

Dale R 
Rating:
1.0

This location was extremely dirty. There was a used mattress laying outside. Did not feel safe at all and would not recommend. No room to even pull your own vehicle in.

PATRICK R 
Rating:
5.0

Nothing to improve. The people at this location are always helpful and do an amazing job.

Corey M 
Rating:
2.0

The location was excellent and service was fine. My review is more about uhual advertising. I rented the trailer to pick up something that would fit in a 6 foot wide trailer but since the gate is less than 5 feet wide it was not able to do what I needed.

Nick K 
Rating:
5.0

Customer did not leave a comment.

Jessica M 
Rating:
5.0

Customer did not leave a comment.

ERIC G 
Rating:
4.0

Customer did not leave a comment.

Gary S 
Rating:
4.0

Customer did not leave a comment.

Neil K 
Rating:
5.0

Uhaul app non-functional (two phones tried, and another customer had same issue) for self check in....we had to wait til facility opened. As usual, they were good and got us going "old school" style vs another poorly executed technology "progress".

Carl P 
Rating:
5.0

The folks at Beier's were very helpful.

donna m 
Rating:
3.0

Checking out the truck was a slow process

MARY B 
Rating:
5.0

Customer did not leave a comment.

shengye l 
Rating:
5.0

Customer did not leave a comment.

Melanie D 
Rating:
5.0

Customer did not leave a comment.

tamra g 
Rating:
5.0

The couple that run this place are absolutely wonderful and made renting from here easy and enjoyable. They were willing to tell me about the quirks of the truck and ensured I was able to get out of their lot without any hiccups.

Jasmin H 
Rating:
5.0

Customer did not leave a comment.

Glenn b 
Rating:
5.0

Everything about the rental went smooth

THOMAS S 
Rating:
4.0

Customer did not leave a comment.

Andrew W 
Rating:
4.0

Customer did not leave a comment.

Joanna S 
Rating:
5.0

Customer did not leave a comment.

mark j 
Rating:
5.0

Thank you for going out of your way to help me

PAM H 
Rating:
5.0

They were very friendly and kind and there were no surprises on the final bill.

Douglas M 
Rating:
5.0

Always a great place for rental trucks

thomas m 
Rating:
5.0

Customer did not leave a comment.

BRITTNI F 
Rating:
5.0

Customer did not leave a comment.

michael w 
Rating:
5.0

Perfect

johnathan b 
Rating:
5.0

They are great Keep doing what they're doing

Ronald F 
Rating:
3.0

The customer service was excellent.

Lisa D 
Rating:
5.0

Nothing to improve. The owners were very friendly and accommodating. They explained everything about the rental process and the workings of the truck.

Kenneth K 
Rating:
5.0

Great Service! Top notch!

Bob L 
Rating:
5.0

Keep being the great people that you already are!

BRYCE B 
Rating:
5.0

Customer did not leave a comment.

malichi i 
Rating:
5.0

Hard to imagine a better location. Iris and Cletus do a great job!

Edd G 
Rating:
5.0

Customer did not leave a comment.

Gerald P 
Rating:
1.0

We did the self pick-up. Our truck was buried in the back of the lot behind other trucks where we could not get it out. The owner had to come up and move trucks to get it out for us. Customer service was not able to provide us another truck. This set us back an hour and 15 minutes on our move where we hired movers to help us. Once the owner arrived, he explained the truck to us. But overall, not having the truck ready for us was very disappointing.

Josef M 
Rating:
3.0

220 dollars for a 3 hour rental is outrageous. Even if it was a one way rental

Floyd B 
Rating:
5.0

Customer did not leave a comment.

Stephen K 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
5.0

It was a pleasure to work with you I highly appreciate your support

ROBERT m 
Rating:
5.0

Service was excellent and the woman at Beier’s was very nice, friendly, helpful and courteous. She was a pleasure to work with.

Mark G 
Rating:
5.0

Customer did not leave a comment.

DONALD D 
Rating:
3.0

Customer did not leave a comment.

Jason P 
Rating:
4.0

Very professional

barbra n 
Rating:
1.0

I have rented from this location a few times in the past 20 years. I don't think this location has been cleaned in 50 years. VERY dirty. The vehicle I rented was nasty, I had to clean the steering wheel with a sanitized wipe and it was disgusting. The windows side windows looked like they haven't been cleaned in a very long time. I won't remt from this place again, I will drive further to find a cleaner location.

Matthew W 
Rating:
5.0

Customer did not leave a comment.

crystal w 
Rating:
5.0

Best location, best service, will never go to another rental location

Kenneth M 
Rating:
5.0

Check-in was fast and friendly as usual. The equipment was so clean and well-maintained. The best part was the business was properly staffed down to the lot assistant level. I always love using this location. Great location, service and equipment. They make all my moves in and out of Missouri easy.

Timothy B 
Rating:
5.0

Customer did not leave a comment.

Dale H 
Rating:
5.0

Customer did not leave a comment.

Patrick S 
Rating:
3.0

The location had way to many vehicles for location was hard to find a parking spot

Ted S 
Rating:
5.0

Very smooth operation

james b 
Rating:
5.0

Late night drop off, personnel made themselves available, were friendly and efficient with turn in...was an unexpected pleasant experience...

Earnest A 
Rating:
5.0

This was my 2nd time renting from this location. Its an old building, its not particularly clean, but ill always go back. The people runnjng the place are good, friendly people who do great job. I highly recommend them.

jim z 
Rating:
5.0

Friendly, helpful and informative.

LAWRENCE S 
Rating:
5.0

Wonderful couple, really kind and helpful owner operators !

RYAN G 
Rating:
5.0

These folks do a good service - thanks

Larry B 
Rating:
5.0

Customer did not leave a comment.

Cheryl B 
Rating:
5.0

Very Friendly and would definitely get my U-Haul from here again. Pleasant experience thank you .

neil a 
Rating:
5.0

Always easy to deal woth

SALVATORE A 
Rating:
5.0

Customer did not leave a comment.

Adrienne M 
Rating:
5.0

I would exclusively use this Uhaul location. They are reliable and trustworthy.

Julie M 
Rating:
5.0

Customer did not leave a comment.

Eric S 
Rating:
5.0

Customer did not leave a comment.

Gretchen N 
Rating:
5.0

Nothing needed improved on. The interior was spotless, tank was full, truck smelled good. The locks were all sprayed with WD-40 to prevent freezing. Very professional. Thanks again

Josh B 
Rating:
5.0

Customer did not leave a comment.

mat s 
Rating:
3.0

Customer service was great! The one-way 5 x 8 trailer I rented needs an upper back door seal replaced though. Due to this rubber seal being chipped and cracked, it was extremely difficult to open and close each time I needed to. I don't know who would be responsible for making these repairs though.

Justine R 
Rating:
5.0

Customer did not leave a comment.

Christopher H 
Rating:
5.0

Second time I've rented from Beier's. Always supper smooth experience.

Phil H 
Rating:
5.0

Customer did not leave a comment.

Lawrence k 
Rating:
5.0

Customer did not leave a comment.

Cris F 
Rating:
3.0

The proprietors of this usual outlet may need some help with their computer skills !!!!

Curtis B 
Rating:
5.0

Customer service was great. Next time I need a trailer I will definitely go back to Beiers

cory r 
Rating:
5.0

best I have ever done

JOHNNIE C 
Rating:
3.0

More parking area.

JAN C 
Rating:
5.0

Customer did not leave a comment.

robert W 
Rating:
5.0

Customer did not leave a comment.

Peter M 
Rating:
5.0

Customer did not leave a comment.

Eric M 
Rating:
5.0

The truck was extremely clean and that was very much appreciated!

Franco I 
Rating:
5.0

Customer did not leave a comment.

Jacell S 
Rating:
5.0

Customer did not leave a comment.

Johnson J 
Rating:
5.0

Customer did not leave a comment.

Kathy A 
Rating:
5.0

Customer did not leave a comment.

William L 
Rating:
5.0

They are extremely helpful and dedicated.

Richard R 
Rating:
5.0

Customer did not leave a comment.

katie f 
Rating:
5.0

Customer did not leave a comment.

Kevin H 
Rating:
5.0

Hands down the best U-Haul location anywhere….

Steven B 
Rating:
5.0

Cletus and Iris make a great team. We have used them for years and will not consider anywhere else. They are very reliable and professional!👍👍👍

louis B 
Rating:
5.0

Great customer service. Very nice people at this location and very helpful

Mike D 
Rating:
5.0

The woman and staff were polite, friendly and excellent.

tim m 
Rating:
5.0

NOTHING IT WAS GREAT !!!

robby c 
Rating:
5.0

Customer did not leave a comment.

Marc N 
No reviews have been submitted for this location.

Additional Services at this Location

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