I had to drive 60 miles round trip to get trailer and was big than I wantedGary L.
Customer Reviews for Beartooth Hardware Inc
(Distribuidor de U-Haul del vecindario)
Aitkin, MN 56431
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- sáb.: 7:30 a. m. - 5:30 p. m.
- Dom.: 9 a. m. - 3 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
They over charged me i went 100 miles 360 and had it back that night tryed to go to the return and it said i had no rental. Would like to know what the extra charge was forTerry K.
The lady that was training the lady that checked us out should not be working with the public. Very rude!!Myia P.
El cliente no dejó un comentario.JoLynn K.
El cliente no dejó un comentario.KATHRYN S.
Great service!!Barbara B.
A very good group of associates, with a great customer service attitude! They need more mobiles.Donald D.
El cliente no dejó un comentario.Adam V.
El cliente no dejó un comentario.Hubert W.
The person who rang me up charged me for the insurance, which I had declined at the pickup site, and said he couldnt redo the invoice. He said he would call U Haul to reverse the 70.00 but I don't think he did. Can you refund this amount? Contract # 21843315. My second issue is that when trying to find a trailer at the site at 280 and Como in St. Paul they told me they had no 4x8 s and the clisest was in Aitkin, 110 miles away. So, I left for Aitkin and upon arrival, got an email saying there was one available in St Paul. When I got back to my storage locker, which is a mile from 280 and Como, I pulled into that UHaul store and saw not one, but four 4 x 8s. What went wrong?Jay P.
El cliente no dejó un comentario.Jennifer F.
The fuel level they recorded was not accurate. As a result, we had to pay more at drop offJohn C.
El cliente no dejó un comentario.LISA H.
El cliente no dejó un comentario.Andrew O.
No need to change. The people at the hardware store were very fast and everything was in order. They even moved the truck close to the front door. I liked the employees there too. Very friendly and had a smile most of the time. Very welcoming.Christine A.
El cliente no dejó un comentario.Russell M.
El cliente no dejó un comentario.Jacky R.
Nothing. They were very helpful and pleasant.Charles P.
Everyone was friendly. The truck was really beat up and super dirty. The cab didn't look like it was ever cleaned. We had to sweep out the back. It was gross.Daniel P.
Brian at Beartooth is the best! He got us a truck when UHAUL said they didn't have any. Instead of .79 per mile Uhaul charged us $1.19 per mile. Not sure why that changed. All in all I'd recommend Uhaul because they are more readily available and pricing isn't OVERLY expensive.Steve C.
Very Helpful And Would Rent From Here AgainCharles A.
Return process was quick and easy. The staff were very friendly, knowledgeable and helpful.CONSTANCE T.
El cliente no dejó un comentario.Kevin K.
El cliente no dejó un comentario.Richard M.
El cliente no dejó un comentario.BRADLEY M.
El cliente no dejó un comentario.Chad S.
El cliente no dejó un comentario.Randy H.
El cliente no dejó un comentario.SHARON B.
El cliente no dejó un comentario.Jane H.
El cliente no dejó un comentario.Kevin S.
El cliente no dejó un comentario.Steve C.
El cliente no dejó un comentario.Mark H.
Fantastic assistance every time.Greg H.
El cliente no dejó un comentario.FRANCIS M.
El cliente no dejó un comentario.David C.
The service ess excellent, went over everything with me and very friendly.Cheryl C.
The only shock was the price. It was alot higher then what I was quoted when we reserved the uhaul trailergloria C.
El cliente no dejó un comentario.David R.
No improvement necessaryAlbert K.
El cliente no dejó un comentario.BRIAN F.
Nothing all was great!Anthony G.
El cliente no dejó un comentario.RAMON T.
Excellent customer service from Mike, Brian and the entire staff.kathy B.
El cliente no dejó un comentario.Peter F.
El cliente no dejó un comentario.DARLENE M.
El cliente no dejó un comentario.Suzanne K.
El cliente no dejó un comentario.Brian M.
El cliente no dejó un comentario.Terry H.
Very large holes in the parkinglotSarah S.
Agent Mike, was an over sensitive jerk, unable and unwilling to assist with my concerns!Nancy A.
El cliente no dejó un comentario.Donald M.
El cliente no dejó un comentario.JILL C.
El cliente no dejó un comentario.Douglas F.
El cliente no dejó un comentario.Michael M.
Tell the truth about the cost. Online it said $49.99 plus $1.10 per mile. I had it for 2 days and it cost me $256! I didn't think it would be that much. Other than that, it was all good!!DEBRA M.
Both the pickup and return processes went very quickly.SCOTT U.
El cliente no dejó un comentario.Jonathan L.
Nothing. All was good!Michele K.
Bluetooth hardware was excellent. Uhaul Corp. Messed up the pick up day and time which we had to correct.JOHN M.
Great riding trailerMike H.
El cliente no dejó un comentario.Dick C.
El cliente no dejó un comentario.Mark A.
Awesome support in returning the trailer. I had some difficulty with the online check-in process, and the employee at the store I spoke to was very helpful and responsive.Christopher P.
Quick and painless after a long day of loading and unloading!Bruce E.
Have an hourly rateFran B.
El cliente no dejó un comentario.Seun Y.
El cliente no dejó un comentario.RICHARD F.
I was told in St. Paul that I could just leave the trailer at the Aitkin location and I got a text message indicating I could self checkout. The store was open so I went in because I realized the trailer was not locked and could be stolen. The store staff had me wait for a manager. The manager ignored my question about whether we had to do something to lock it up but impatiently and in a condescending tone told me that I should "wait ... I'm just looking this up here." Said again I would self checkout and just wanted to know if it needed to be locked. He rolled his eyes then insisted on doing a walkaround ... He was rude, sloppy and condescending - he would not have done the same to the three men he stopped and spoke with on his way to the front of the store while I waited for no reason. Will use U Haul but won't interact with that man again.Joni T.
El cliente no dejó un comentario.Jennifer R.
I was absolutely shocked at the fantastic level of customer service I was shown from beartooth hardware Inc employees. The man helping me was BEYOND pleasant! On the other hand, your (U-haul's) website was a nightmare that has taught me a valuable lesson... do not use U-haul. It took me 2 hours to rent a trailer due to the faulty website. When I thought I was FINALLY getting my rental your system would not accept my debit card. You wanted a 60 dollar deposit. I had no cash and was beyond furious at this point. We had to take MORE time to try and get ahold of someone form U-haul so get it pushed through. At this point I had given up but the positive attitude of the man helping me got me through. I got the rental along with a headache and a distain for U-haul. This was a BRIEF summary of today's happeningsjorgen H.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Jennifer R.
Simple return !Christopher P.
El cliente no dejó un comentario.Sandra M.
Keep up the good workRon Z.
El cliente no dejó un comentario.Christopher W.
The people who set up my reservation were wonderful but the gentleman who actually gave us the truck the day of pick up was a little ...slow.. and not very knowlegeable.ann B.
El cliente no dejó un comentario.Brian T.
Headlight was out.BRETT A.
El cliente no dejó un comentario.Eric J.
My rental from Brian could not have gone better. Thanks, Michele DrydenMichele D.
El cliente no dejó un comentario.Cheryl M.
El cliente no dejó un comentario.Anthony M.
El cliente no dejó un comentario.Beth H.
Pickup location in Aitkin, MN was very helpful and professional. Trailer was in great condition and everything went smoothly.kim D.
El cliente no dejó un comentario.Mitchell H.
Had trouble renting truck! Had trouble renting car hall trailer! Gave up on that and canceled rental!Ronald S.
Brian and his team at True Value, Bear tooth hardware are always friendly, helpful and professional!!!Mike G.
El cliente no dejó un comentario.Douglas M.
Will be renting from them again in the future.Lawrence B.
Support your rental dealers better with better compensation.Michael G.
El cliente no dejó un comentario.Sally D.
El cliente no dejó un comentario.Sandra H.
El cliente no dejó un comentario.Carlos H.
El cliente no dejó un comentario.James S.