The axles on the trailer seemed like the loose you can tell by the potholes that you hit the whole Lucy axle sound which makes it very dangerous and then I'm a little upset that I had to pay an extra $15 just because I was 20 minutes late after 3 o'clock when I always rent from you guys constantly and you never gave me you never give me military discount but it's OK I'm not gonna go there anymoreRyan G.
Customer Reviews for Battle Creek Rental
(U-Haul Neighborhood Dealer)
Battle Creek, MI 49014
(E of Raymond Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 1 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Provide the equipment I requestedDuWayne W.
El cliente no dejó un comentario.Vincent J.
El cliente no dejó un comentario.Kelli M.
Picked up the uhaul and the whole experience was great the guy behind the counter was nice and help me out with drop off location that was closer to where we were movingHeath T.
El cliente no dejó un comentario.Chris M.
El cliente no dejó un comentario.Dawn T.
Customer service is great but The van had an awful smell that made me sick.WESLEY TENEAL C.
El cliente no dejó un comentario.Christine M.
El cliente no dejó un comentario.Randy K.
This location has always been so easy to work with and so helpful.Wendi K.
No improvements needed. I love this U-Haul location. The owner/employees are very helpful and friendly. I asked questions about some of the rental equipment available for future use. He took the time to explain everything. I will be a repeat customer and recommend this location to others.JERRY F.
El cliente no dejó un comentario.Tina H.
Stopped in ahead of time for information and the gentleman was very helpful. THe national number to call for info: NOT HELPFUL!! Would like to see a local number available for questions!! PS-Still awaiting my receipt(?)Terri H.
El cliente no dejó un comentario.LAWRENCE MARTIN F.
Everything went smoothly and will definitely use them again.Wendi K.
El cliente no dejó un comentario.Paul D.
What a huge difference in employee attitude from a pick up to a drop which was 200% much better dealing with Jeffnin Battle Creek Michigan. Like night and day ! Jeff was awesome and he explain everything to me and remove the trailer and even guided me to park it and checked me out without waiting 1 second ! You guys need more employees like Jeff at the Battle Creek Michigan location ! Thank you sirRyan G.
This was just the drop off location, but the online drop off makes it convenient to make the return.Laura V.
El cliente no dejó un comentario.Henry E.
Great service. Vehicle was warmed up and ready to go.Vincent J.
El cliente no dejó un comentario.Hawaness H.
El cliente no dejó un comentario.Marilyn D.
El cliente no dejó un comentario.Elizabeth C.
El cliente no dejó un comentario.MARY JOSEPHINE H.
The man Jeff who helped us went beyond our expectations and made sure all of our needs were met. We will definitely choose this location again!Grace L.
the guy was waiting for me in the parking lot when i got there.i had missed the driveway and turned around in the business next to him and he was out there ready to check me inVICKIE SHERYL L.
El cliente no dejó un comentario.STEVEN E A.
El cliente no dejó un comentario.Joseph S.
Great service. No complaints.Matt R.
Jeff was very helpful when I was unable to reserve a U-Haul van online. He not only helped me with the rental, he also helped me with navigate the text messages/emails I received from U-Haul regarding the rental. He even made sure I was charged correctly when I was unable to return the rental online. I highly recommend Battle Creek Rental Equipment!Kelley M.
El cliente no dejó un comentario.GLORIA JEAN P.
I didn't see anything that was wrong with serving your customers keep doing what you are doingEDWIN WILLIAM I.
The windshield wiper blade on the passenger side was completely worn, rubber flapping. Drivers side wiper blade worn in the drivers vision area leaving streak of unwiped rain causing poor vision. Rear door seal needs replaced, the back third of the truck was wet which made a lot of our property wet upon unload.VALENTINE JOHN O.
El cliente no dejó un comentario.Jenna K.
Give it for free!! LOLDavid K.
El cliente no dejó un comentario.Dale C.
El cliente no dejó un comentario.CHRISTINA MARIE B.
The associates were very helpful, informative and knowledgeable about the unit. They definitely made me a repeat customer.TIMOTHY ANDREW S.
I lost 2 hours of my time because multiple lights were on the dash. I called roadside service and they refused to send a tech and said I had to take it to the service shop on Beckley road. So I paid for this for a certain amount of time and couldn't use it the whole time. Terrible experience. I had limited time to move.Loretta T.
El cliente no dejó un comentario.JOYCE DELLA Y.
DO NOT GO ANYWHERE ELSE AROUND THE BATTLE CREEK AREA! They are the BEST! We've rented from Battle Creek Rental 5 times now, all of them U-Haul. This last time we had a flat tire and Jeff helped us get the repair AND called throughout the wait to make sure we were okay, even though they were closed at the time. I will not go anywhere else. They were amazing each time and so friendly. Do yourself a favor and work with these guys. They are worth the trust!KIMBERLY ANN C.
Nothing, everything went smoothly. The gentleman was helpful & knowledgeable. Much appreciated!KRISTOPHER JAMES J.
Great People, Great Location & Great Service 😊Daniel W.
El cliente no dejó un comentario.Debra I.
El cliente no dejó un comentario.EASTON MICHAEL-D K.
Allow them to sell supplies at the same price as the other stores.marilyn F.
El cliente no dejó un comentario.Rory F.
Nothing else, thanks for everythingOSCAR SALVADOR E.
Staff member was very helpful and friendly.Andrew W.
El cliente no dejó un comentario.Dominic A.
I have had nothing but awesome experience with Uhaul. I would like to update my email address to firstname.lastname@example.org. ¡Gracias!TRACY ALAN S.
El cliente no dejó un comentario.Johnnie B.
El cliente no dejó un comentario.Frank S.
I made the reservation and went to pick up the truck the following day. When I went to check it out the individual told me that there was a problem and that I would have to go outside of the store and call U-Haul to get it resolved. I was on hold for close to 20 minutes to get this resolved and it turned out to be a U-Haul issue and not mine. This complete situation cost me an hours worth of time when I had a contractor at my house That was charge me $125 an hour. I'm wondering if U-Haul is interested in reimbursing me for my $125 of lost costs!james R.
El cliente no dejó un comentario.Timothy B.
El cliente no dejó un comentario.Jerry F.
I just want to say the gentleman working, (his name was Jeffrey) went to a closed U-Haul placed and pick us up a truck. That's the best customer service I've seen in years. He explained everything to us and went out of his way to make us happy!! We definitely will go backKristin A.
El cliente no dejó un comentario.MICHELLE LYNN A.
The gentleman that helped me checkin when I dropped off the truck provided superior customer service. He showed me kindness when I needed it most and I greatly appreciate him. Thank you so much sir!Taylor J.
El cliente no dejó un comentario.Veronica T.
El cliente no dejó un comentario.THOMAS WILLIAM N.
El cliente no dejó un comentario.Mike I.
El cliente no dejó un comentario.JULIO OVERVIS P.
El cliente no dejó un comentario.Asjha H.
Jeff Card is a great guy to work with. I've rented from him several times and each time it is a positive experience. I continue to use this location simply because of his help. Jeff always has a good attitude and always works hard to make sure every rental is a positive experience.TIMOTHY CRAIG K.
El cliente no dejó un comentario.Patrick D.
Not a thing.JEFFREY CLARK D.
El cliente no dejó un comentario.Gabriel I.
El cliente no dejó un comentario.EDWARD EUGENE C.
The wait was a bit longer than expected, but there was only one person working. Other than that, the service was excellent and the equipment I used (utility trailer) was in great shape.Gabriel I.
El cliente no dejó un comentario.STEVEN MITCHELL M.
El cliente no dejó un comentario.Terrance T.
My boyfriend and I had a long day dealing with U-haul for our move to Grand Rapids. Starting at 9am we went to pick our first initial U-haul pick up and there was an issue with the reservation. After calling around to a bunch of places we finally found one. Jeff was GREAT! He was the sweetest guy, and helped us out with a deal. Thank you, Jeff for making our frustrating day into a good day after we got to work with you.BROCK RICHARD R.
El cliente no dejó un comentario.JAMES PATRICK A.
Staff was very knowledgeable and helpful.ALTON CHARLES A.
El cliente no dejó un comentario.KINDRA KAE H.
Phil is awesome. Very helpful and great to do business withCHRISTOPHER FLOY W.
El cliente no dejó un comentario.AMYANNE N.
Outstanding location Very pleasedWAYNE LEE N.
Make a lower flat rate on pickup trucks if our of town is needed say 300 miles for 49.95.LAWRENCE MICHAEL L.
Great job by the person who helped us, he even helped hitch the trailer to my car. The facility is clean and inviting. We will definitely go back when we need another trailer.BEVERLYLOUISE K.
El cliente no dejó un comentario.Tina H.
El cliente no dejó un comentario.Donald R.
El cliente no dejó un comentario.DWAYNE M.
El cliente no dejó un comentario.KATRINA ANNE C.
El cliente no dejó un comentario.Karen and A.
This was the most pleasant rental experience I've ever had!Katie W.
The inside of the windows of the truck I rented were covered in yellow nicotene. It was so bad I had to pull over and purchase something to clean them with an hour into my drive. The truck had 15,500 miles on it, but *700 hours*. If you do the math, this truck idled over *300 hours*, presumably with someone sitting inside vaping. Also, U-haul as a company needs to get away from GM as a supplier, their trucks have had horrible brakes for decades. Nearly hit a merging semi on the highway, because I had to plan my stops with this thing.SHAUN TERENCE C.
Awesome experience! Guys were very friendly and helpful.JERRY F.
Jeff was great to work with and help us extend the time with no problems. Great customer service!VIVIAN IRENE H.
Nothing .. I LOVE THIS LOCATION and the employees are wonderfulKARLEEN RENEE M.
El cliente no dejó un comentario.Rhonda M.
Have always used this location due to not only the close proximity of it but the ultra friendly personnel.Phyllis K.
El cliente no dejó un comentario.DAVID ERNST B.
There wasn't any windshield washer fluid or it wasn't coming out. Also, took me a LONG time to finish the return of the truck because I didn't know you had to take all vertical pictures and no horizontal ones... the app kept making me start over otherwise.David H.
Horrible experience. Worst uhaul location I've ever been to. Truck was dirty and smelled like cigarettes. I'm unsure if it's specific to this location, but it took a long time to get my picking up of the vehicle approved. 0/10.Aron H.
El cliente no dejó un comentario.LOIS ANN R.