Customer Reviews for Barrys Ace Hardware
(U-Haul Neighborhood Dealer)

436 comentarios

1929 W Glendale Ave   Phoenix, AZ 85021

(602) 841-7590

Horario

  • Mon–Fri
    8 a. m. - 6 p. m.
  • Sábado
    8 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 8:00 a. m. - 12:00 p. m.
  • 12/25/2022: cerrado
  • 1/1/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(602) 841-7590

1929 W Glendale Ave
Phoenix, AZ 85021

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 6 p. m.
  • Sábado
    8 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 8:00 a. m. - 12:00 p. m.
  • 12/25/2022: cerrado
  • 1/1/2023: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

JANELLA P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike I. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clarence F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fransico B. 
Clasificación:
5.0

The customer service was great I love the energy

Vontina L. 
Clasificación:
5.0

Best caring staff they went above and beyond to make sure we have the truck for the days

Martin A. 
Clasificación:
5.0

Extending the rental was a simple and convenient with a call to the location. ¡Gracias!

Anthony G. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT V. 
Clasificación:
2.0

Parking at this location was challenging and the neighborhood seemed sketchy. That being said, the folks were wonderful, cheerful, and VERY helpful. The vehicle was in great condition and very clean.

Leslie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

URSLA H. 
Clasificación:
3.0

Parking is difficult

Thomas S. 
Clasificación:
3.0

I don't like UHaul sales tactics or customer service or equipment.

Neil H. 
Clasificación:
5.0

Keep doing what you are doing.

MARCO R. 
Clasificación:
5.0

The customer service was excellent. They were very welcoming and answered all my questions. The process to check out the rental was quick and easy. I ended up staying in their store and doing a little shopping. Location was also convenient. I will rent from them again.

Olivia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis C. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAMELA I. 
Clasificación:
5.0

The A/C didn't work,but over all it was easy and quick, and the price was perfect.

Stephanie W. 
Clasificación:
3.0

El cliente no dejó un comentario.

WILLIAM J. 
Clasificación:
5.0

El cliente no dejó un comentario.

monica M. 
Clasificación:
5.0

Air conditioning not working properly

Peter N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trinidad M. 
Clasificación:
5.0

No improvements. My move went smoothly. Thank you to the staff and team to make it possible.

Yvette M. 
Clasificación:
1.0

Truck wasn't ready at 8am for my reservation. Had to wait till the location opened and they didn't even have my truck on hand.

Nima N. 
Clasificación:
5.0

Awesome experience. Great service at the pick up location. The cargo van had an amazingly smooth ride.

ROBERT L. 
Clasificación:
5.0

Great service and friendly atmosphere

Stella W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley F. 
Clasificación:
2.0

Too many crackheads in the area. Rude employees.

Julie D. 
Clasificación:
1.0

I paid i $146.95 and you guys supposed to return 107 back to my card

lousi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elissa B. 
Clasificación:
5.0

There was a cracked side mirror on the drivers side. I understand that it's problematic to get a high demand vehicle in for service. Perhaps you could initiate a mobile service/repair program that would have the parts and an experienced technician to fix items like this.

Franklin D. 
Clasificación:
5.0

The team at Barry's Ace Hardware made the process so easy! Would definitely rent U-Haul again thru this location. Ease of setting up the rental online was a pleasure as well.

Janice H. 
Clasificación:
5.0

Great experience... had ready at 7am even though he said they technically don't start til 8am. Super fast and affordable.

samuel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
2.0

Overcharged me after the fact. I told them NO INSURANCE NO SAFE DRIVE just the truck and they said that is fine. When I go home and got my receipt on email I saw that they decided to fuck me and charge me for it anyways. Scamming people :/

Hailey K. 
Clasificación:
5.0

My experience was great. Very customer friendly And service was awesome.

Maria S. 
Clasificación:
5.0

fast service and very courteous

LUCY A. 
Clasificación:
5.0

The windshield could have been cleaned (it was covered with bugs). Otherwise the staff were really great at this location.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan P. 
Clasificación:
5.0

Great customer service. Truck was in great working order and worked perfectly fir my move.

VICKIE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlene W. 
Clasificación:
5.0

Efficient and personable operation from pick up to return!

JOHN D. 
Clasificación:
5.0

The person that tried to contact received a text but never the phone call.

Diane T. 
Clasificación:
2.0

El cliente no dejó un comentario.

PAUL T. 
Clasificación:
2.0

When I took it back to the location, I had hurt myself moving and I was in so much pain, I could barely stand up and they made me wait for a long time, I ended up in tears and had to go sit in my car and wait, then I had to call the store and tell them that I needed to go to the hospital so could they PLEASE check the truck in. They finally came out and told me I could leave. It was ridiculous.

LILLIAN S. 
Clasificación:
4.0

We had to take the equipment to another location so that someone who was trained could help us load the towed vehicle. That took almost an extra hour to accomplish.

matthew Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

malissa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond S. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMBROSE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela W. 
Clasificación:
3.0

I was not given the dolly or furniture pads I ordered. Also, the padlock on the back of the truck was broken.

Amanda Y. 
Clasificación:
5.0

nothing, it was great, smooth sailing

Sue M. 
Clasificación:
5.0

Excellent staff, friendly and helpful.

RICHARD P. 
Clasificación:
2.0

Took forever to get help and then the uhaul computers broke down and that took forever. P

CAROL H. 
Clasificación:
5.0

Gas tank should be topped off for each new customer. I over filled my truck because I did not know when to stop at the previous mark. This location does not have the parking space tp accommodate the trucks and patrons!

JAMES O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAITLYN H. 
Clasificación:
5.0

My best rental experience.

SANDRA S. 
Clasificación:
2.0

El cliente no dejó un comentario.

MIDHAT M. 
Clasificación:
5.0

You have wonderful customer service , keep it up!

CHRISTOPHER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS B. 
Clasificación:
1.0

The vehicle had no gas and had a check engine light on, to where the truck drove poorly. On top of every thing, the employees were rude and gave a hard time of reimbursing the gaa.

DEBORAH H. 
Clasificación:
3.0

The truck was old and very slow . The staff was professional and very nice. I think you need to get new trucks and bring pickups in that location too, because they don't have pickups.

BONYAN U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Johnathan R. 
Clasificación:
4.0

Ben was the only one who does U-Haul. He was amazing yes

BETTY S. 
Clasificación:
3.0

UHaul Network was not accessible. Required more time than expected to drop-off. Never received final receipt. However, the staff acknowledged the drop-off challenges and offered a discount.

Greg S. 
Clasificación:
5.0

dolly was very rusted but it did the job

Terry W. 
Clasificación:
5.0

The truck was not in the best shape. The turn signal lever didn't work properly, the brakes were weak, the steering had a lot of play in it. It was hard to keep in a straight line. 140,000 miles is a little high for a safe reliable rental.

FRANKLIN D. 
Clasificación:
3.0

Probably won't go back.

JAIME S. 
Clasificación:
4.0

El cliente no dejó un comentario.

VICKIE B. 
Clasificación:
5.0

Free lunch with every rental.

FRANKLIN D. 
Clasificación:
5.0

Air freshener

ZACHARY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID V. 
Clasificación:
3.0

El cliente no dejó un comentario.

rudy Q. 
Clasificación:
4.0

¡Servicio al cliente de excelencia! Maybe some signage to direct clients to U-Haul - in that store. And maybe a place to sit while waiting? We literally had to just stand in a crowded aisle - in shoppers way.

JOLINE P. 
Clasificación:
4.0

On line process was good. Process at location excellent

Thomas K. 
Clasificación:
4.0

El cliente no dejó un comentario.

SUSAN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY N. 
Clasificación:
2.0

El cliente no dejó un comentario.

TYROME K. 
Clasificación:
3.0

El cliente no dejó un comentario.

FELICIA R. 
Clasificación:
5.0

Thank you for the easy process. Delivered late and customer service was very helpful. Liked the drop off routine. Smart.

Crystal L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie L. 
Clasificación:
1.0

I rented a truck, and a uhaul storage, which I was denied access to and drove 2 x the amount I had too, expending more fuel and more cost, and came out of pocket double what I should have. This was a horrible experience.

JOHNATHAN R. 
Clasificación:
2.0

We arrived at 6:30am as planned, but the app wasn't working. Luckily for us, there was an employee present, but it still took 40 minutes to leave, blankets and trolley weren't in the vehicle.

ELISABETH G. 
Clasificación:
4.0

El cliente no dejó un comentario.

NELS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry D. 
Clasificación:
1.0

There were footprints on the front windshield the truck made some weird noises that made me feel unsafe. Luckily it made to where I need to go and back to their location.

LORENA O. 
Clasificación:
5.0

Nothing from my experience.

WILLIAM S. 
Clasificación:
5.0

The staff here was very nice and I was pleased with my visit. I originally went to another uhaul location and was treated poorly, so I ended up walking out and coming here which was a better choice. Awesome customer service.

SHAKOYA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NOAH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER N. 
Clasificación:
4.0

State that you are out of equipment when making the reservation online

Adrian O. 
Clasificación:
3.0

Only had a couple trucks, Small location for UHaul.

GERALD B. 
Clasificación:
5.0

My every transaction is always good

CHARLENE A. 
Clasificación:
4.0

The whole rental process was great! We were really appreciative to have the van to help our daughter move into her college apartment at Grand Canyon University!

Rachel H. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

Volver
arriba