Customer Reviews for Barry's Ace Hardware #2
(U-Haul Neighborhood Dealer)

54 reviews

6841 S Central Ave   Phoenix, AZ 85042

(602) 268-9484

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: 9 am–3:30 pm

Services at this Location:

Contact Us

(602) 268-9484

6841 S Central Ave
Phoenix, AZ 85042

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: 9 am–3:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Louis Delacruz 
Rating:
3.0

U-Haul should have at least 50 miles given to use when you rent the truck and then anything after that is charged. It’s too expensive to rent from Uhaul. I’ll rent from Penske next time.

Ahmad Tamimi 
Rating:
5.0

Customer did not leave a comment.

chris squires 
Rating:
5.0

Customer did not leave a comment.

Jeffery Jones 
Rating:
5.0

Customer did not leave a comment.

Hattie Gooden 
Rating:
4.0

Customer did not leave a comment.

Gregory Blomdahl II 
Rating:
1.0

The truck ran so badly…I was unable to complete the task. The truck seemed to have mechanical issues.

SANDRA KENNEDY 
Rating:
5.0

Sean was great to deal with. He was super friendly and helpful.

susan gudino 
Rating:
5.0

Shawn was very helpful and got us set up with the Uhaul. Equipment was all clean and in excellent working order.

Angela Hayes 
Rating:
5.0

Customer did not leave a comment.

Tatinana Mitchell 
Rating:
5.0

Everything was satisfactory to me.

Diane Dates 
Rating:
1.0

Clean out trucks better because when j got into the rental it smelt like sex and drugs it was absolutely impossible for me to be able to tolerate it it was so hard to breathe because it stunk so bad in there

benjamin cundari 
Rating:
5.0

Very amazing

Melissa Marianito 
Rating:
5.0

Customer did not leave a comment.

MANUEL CASTILLON 
Rating:
5.0

Customer did not leave a comment.

Lisa Thompson 
Rating:
5.0

Everything was handled properly. The service was very good

diane dates 
Rating:
3.0

The vehicle rented to me had major issues and should not have been put in use. Braking the whole truck would shake when it was empty. Steering was horrible as the truck would randomly pull left or right. The drivers mirror kept moving causing issues changing lanes. The truck took forever to get up to 45 miles an hour while empty and loaded. I was promised better service at the next location but 24st and McDowell failed to even help me. I lost over $1600 due to this mess and no one helped turn this situation around. I had to stop my move which is causing a bigger loss.

Ignacio Pesqueira 
Rating:
1.0

The employees were very rude and condescending, super unhelpful.

Kyle Peterson 
Rating:
5.0

Very easy to work with and nice people.

PAMELA HUNTER 
Rating:
5.0

Customer did not leave a comment.

James Stulz 
Rating:
4.0

Customer did not leave a comment.

Anne Bich 
Rating:
2.0

Answer people question without attitude

mouhamadou gueye 
Rating:
3.0

The location itself was fine the staff was friendly and helpful. But when I made the reservation I made it for the location closest to my house to help cut down on the cost. When a truck was not at the location selected I had to drive fourty miles out of the way to get the truck to use it for 3 hours and got charged for all of those fourty miles. I wanted to pay $50 ended up paying $150. Will not be doing this again.

Amber Scott 
Rating:
5.0

Nothing, easy affordable rental

Dominica Dryer 
Rating:
5.0

Customer did not leave a comment.

ROSA PATRICIA 
Rating:
5.0

Customer did not leave a comment.

Shawn Rathje 
Rating:
4.0

Customer did not leave a comment.

DARRYL TUNSTALL 
Rating:
5.0

Customer did not leave a comment.

Michael Pedersen 
Rating:
5.0

Fix the after hours lock box!

Darla Vickers 
Rating:
4.0

Customer did not leave a comment.

mike cohen 
Rating:
5.0

Person who unloaded me, met me in their lot before I could even get out of my vehicle. Again, very helpful

debby zembruski 
Rating:
5.0

Staff at location was very friendly and cordial. The young lady working should be commended for her good customer service.

Chris Taylor 
Rating:
5.0

Great customer service

DAVID QUINTERO 
Rating:
5.0

Eric at the baseline rd and 3st was super friendly and helpful . He help me find the truck I needed and he even helped me get a tow ball so I could move my new boat home . Hi 5 to Eric.

PAUL SR OLLARSABA 
Rating:
5.0

Although it seemed to take long to check out the guys were super friendly and apologized for the inconvenience but the fact that they were super nice and friendly was what overall made it a good experience thanks I will be coming back next time I need to move or need a trailer

Daniel Carmona 
Rating:
4.0

Customer did not leave a comment.

Emanuel Cardoso 
Rating:
3.0

There was a larger U-Haul more near my move area.

Kenneth Sanford 
Rating:
4.0

Customer did not leave a comment.

Brandon Wagnon 
Rating:
5.0

Good place and staff really helpful

Agustin VASQUEZ DUARTE 
Rating:
5.0

The young lady was super helpful

Colleen Dean 
Rating:
5.0

Customer did not leave a comment.

Lydia Peters 
Rating:
5.0

Customer did not leave a comment.

Eduardo Gallardo 
Rating:
5.0

Accepting debit cards would be a great idea

Charles Deltoro 
Rating:
5.0

The rep was very helpful

jason bolen 
Rating:
5.0

Customer did not leave a comment.

Monae DeBerry 
Rating:
3.0

The location was not the issue, your app, you website and customer service was horrible. I'd never refer you to anyone I know.

DESIRAE ARCHIE 
Rating:
3.0

The unit that I got had a brake fluid cap that was rusted shut. The entire part that connects to the hitch was rusted as well. Also, because no one could open the brake fluid cap their was most likely no brake fluid in there so the brakes didn't work on the trailer.

Melissa Rogers 
Rating:
5.0

Nothing.

Teresa Brown 
Rating:
5.0

Customer did not leave a comment.

michelle macias 
Rating:
5.0

After having to go to three different locations (even though we had reserved a vehicle), the man at Ace's hardware was very helpful and friendly.

ty chowning 
Rating:
5.0

Professional, courteous, knowledgeable, and efficient!!! Love it.

WilliamL brown 
Rating:
5.0

Customer did not leave a comment.

Gabriel Mendez 
Rating:
5.0

Explain to those picking up and using the app, what the check in entails.

Mykel Beaton 
Rating:
3.0

I can not comment on this drop off location due to they were not open when I arrived

BRIAN STEWART 
No reviews have been submitted for this location.

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