Customer Reviews for B&N Automotive
(Distribuidor de U-Haul del vecindario)

2093 comentarios

5660 Main St   Oakley, CA 94561
(& Hwy 4)

(925) 625-5757

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 9/18/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(925) 625-5757

5660 Main St
Oakley, CA 94561
(& Hwy 4)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 9/18/2021: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Finding drop locations on your website is not easy.

SHANE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maksym B. 
Clasificación:
4.0

Nothing keep up the great work...

JAVIER Z. 
Clasificación:
3.0

If someone rents your Uhaul trucks for two or more days during a round trip return, the mileage rate should be lower than $1.59 per mile, that's highway robbery, it should be half that cost, maybe .80 per mile.

IRIS S. 
Clasificación:
5.0

Quick and easy rental

Thomas C. 
Clasificación:
5.0

Everything was grade A

BERNARD D. 
Clasificación:
3.0

The truck was dirty when I got it, then he charged me $50 because it was dirty when I returned it. He did call first and give me the opportunity to rinse the truck down to avoid the fee, but I refused to clean up after someone else's preexisting mess. Won't be back.

JASMIN T. 
Clasificación:
1.0

Horrible experience. I did my reservation online to take the truck after working hours, but when I tried to pick it up the application never gave the key code to open the lock to get the key, I spent about 3 hours on the u-haul parking lot trying to get the key but It never happened. Very bad application, bad customer experience, horrible experience in one word.

JESUS B. 
Clasificación:
5.0

Very easy, fast pick up everything was ready, great service!

JESUS M. 
Clasificación:
5.0

Great customer service very attentive very fast

Ricardo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANETTE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS E. 
Clasificación:
5.0

Get your inventory straight, I called U-Haul and they said that there wasn't any auto transports in my area so I rented one from San Jose and then I was driving by the location on Main St Oakley and saw that there was at least 4 auto transports there, so I changed my reservation to that location, then on the day of the rental the San Jose location called my and told me that they would not have my auto transport. This is typical for U-Haul

BRIAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTURO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

UNA H. 
Clasificación:
5.0

Nothing... Professional and prompt. Will come back for trailer rental needs.

DINO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MUHAMMAD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSIE J. 
Clasificación:
5.0

Services were done very quickly and they were very personable. Highly recommend this location and it was recommended to me.

Danielle L. 
Clasificación:
5.0

Super friendly very sweet person 🙏

IVANIA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alejandro B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NASRATHULLAH S. 
Clasificación:
5.0

The only place I would rent a U-Haul from. Not because I've had bad experiences else where but because the owner of this shop in Oakley Ca B&N Automotive who also does U-Haul is such a great person and easy to work with and never seems to disappoint. If he has it in stock he will go the extra mile to make sure you are satisfied.

Erick T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
4.0

Truck was clean Steering wheel needs alignment Basic office set up. No nonsense all business location

Samuel I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loran D. 
Clasificación:
5.0

Not much. Always easy at this location.

Ron H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBRA L. 
Clasificación:
3.0

Was set to pick the dolly in Lodi approximately 8 miles from my house as that is were I was told it was. Day before I was to pick it up the location was changed to Oakley 35 miles away. Halfway through my trip in the middle of the night all blinker/tail and stop lights on the passenger side were not functional

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCIAL S. 
Clasificación:
4.0

A little tough to get in and out of with a big truck but not bad overall.

John B. 
Clasificación:
3.0

Not my preferred pick up location. I would've preferred to pick it up at the U-Haul on Monument in Concord. I realize it's all about availability. The office Manager was very helpful and knowledgeable. A keeper. I didn't get his name, but I'm sure you have it.

Enrique M. 
Clasificación:
5.0

the van could have been swept out a little better, there was dirt around and under the edges of the rubber floor mat in the back that blew into my face when rolling down the windows. but over all it was one of the easiest pick up and drop offs ever.

Kelly G. 
Clasificación:
5.0

customer service was excellent, truck was clean, would recommend.

Justin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

IGOR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW H. 
Clasificación:
5.0

Nice easy transaction. Thank you

Ronald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

FORTUNATO T. 
Clasificación:
5.0

Quick and fantastic customer service

victor J. 
Clasificación:
1.0

You clerk is a thief. Hire honest people.

joe C. 
Clasificación:
5.0

Mir advertaiment

MANUEL R. 
Clasificación:
5.0

Again this location is convenient and the service is excellent.

RONALD H. 
Clasificación:
5.0

Personally I was very pleased! Will do business here again!

MARK L. 
Clasificación:
5.0

The guys helping us spoke spanish. So, it made your experience above and beyond. We were able to ask ALL the question that a first time user might have. He answered ALL of them and we didn't have any problem in our move to Las Vegas.

FRANKLIN T. 
Clasificación:
5.0

The gentleman the runs the place is very nice a and fast great job

EDWARD P. 
Clasificación:
5.0

Very nice gentleman😀

JEANETTA J. 
Clasificación:
5.0

Visit was excellent. Rep at this site is very hospitable!!! Will rent there again

Ronald H. 
Clasificación:
4.0

They were very helpful!.

BEVERLY N. 
Clasificación:
4.0

Thank

TYRALYNN J. 
Clasificación:
5.0

Great location and service! Great staff, thank you!

JULIAN R. 
Clasificación:
5.0

The owner very friendly and helpfull

FREDERICK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN D. 
Clasificación:
4.0

The only place I go to rent

GERALD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

AGNESJANE T. 
Clasificación:
4.0

the guy there was very friendly and helpful

Kenneth P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL L. 
Clasificación:
5.0

On the Ford products the rubber around the door continues to come off. This is a third vehicle I rented and it's been the same problem. They're all Ford Motor Credit Corporation

ROBERT T. 
Clasificación:
5.0

Owner was helpful, pick up/drop off was easy. Highly recommended

ADAM B. 
Clasificación:
1.0

Truck broke down - Transmission and Brake failure - took 2 hours for road side service to come help. I was late for work and you all charged me full price

KATHLEEN C. 
Clasificación:
5.0

Cannot think of any improvements based on my experience.

james F. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO C. 
Clasificación:
5.0

Easy and efficient location.

RALPH M. 
Clasificación:
1.0

I had to drive to Oakley instead of Pleasanton to pick up my trailer and was given notice the morning of only

ABEL P. 
Clasificación:
3.0

Have some sort of customer waiting area.

STEPHEN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS P. 
Clasificación:
3.0

Truck in good shape. Friendly Staff. I deducted rating due to lack of the availability of one way truck rental.

ALLAN Y. 
Clasificación:
5.0

I rented from this location in the past...always good customer service.

Patricia M. 
Clasificación:
5.0

Absolutely nothing!

Steven G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA J. 
Clasificación:
5.0

My second time renting here. Service was quick and efficient. Equipment well maintained and for the second time I was absolutely satisfied here.

JOHN K. 
Clasificación:
4.0

Pleasant man to deal with, answered all my questions!

Patrick B. 
Clasificación:
3.0

Clean the cargo van, windshield and inside the cab. The rest was fine! Look at the van with the customer too.

Allison D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Desiree N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas S. 
Clasificación:
5.0

Always quick and easy at this location. Even when my online reservation gets changed and I get "bumped" to another location (ANNOYING)this location works with me to find an alternative rental

Monica L. 
Clasificación:
5.0

It's not a huge location yet they always seem to have the type of equipment I need at a fair price without requiring a great deal of advance notice. Once again, they had what I needed when I needed it and it was a productive experience. My only constructive feedback concerns equipment specs that would be a matter for the company to address as opposed to the particular location which is to make backup cameras standard on all vehicles and move toward more fuel efficient vans than the Chevy gas hogs.

RICHARD N. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHIRLEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HECTOR M. 
Clasificación:
5.0

The staff here were friendly, helpful, and to the point. Would definitely rent from them again.

William M. 
Clasificación:
1.0

I was overcharged as usual with uhaul..every time I go with uhaul I get screwed...I am buying a truck so at least i get what i pay for

Morse W. 
Clasificación:
5.0

I always receive great customer service! The truck was clean and no issues overall.

SIMONE T. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARIANA G. 
Clasificación:
5.0

Keep doing what your doing, 👍

FRANCIS A. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARCELLUS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA S. 
Clasificación:
2.0

I pre orders the moving blankets a month in advance and there were none available!

MARK S. 
Clasificación:
5.0

Excellent service! Old school ,very helpful! Will return!

mark L. 
Clasificación:
3.0

I was over charged for gas. I filled the tank up before i dropped the truck off.

RONNIE G. 
Clasificación:
5.0

Maintenance the vehicle- such a us the wheel alignment. It was hard to keep it straight.

PEDRO M. 
Clasificación:
4.0

I did not like the weekly mileage rate of 1.19 a mile. Where there is another u haul location milage rate is .79 a mile. Weekly rate. I deserve a refund of the difference. In the future I will be renting from the other location.

ISHMEL C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ramon A. 
Clasificación:
5.0

Very nice thanks

TANISHA G. 
No se han enviado comentarios para esta ubicación.

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