Customer Reviews for B&M Towing
(Distribuidor de U-Haul del vecindario)

565 comentarios

62-02 Almeda Ave   Arverne, NY 11692

(718) 634-0297

Location Hours

  • Lun. - vie.: 8 a. m. - 8 p. m.
  • Sáb.- dom.: 8 a. m. - 6 p. m.

Services at this Location:

Contáctanos

(718) 634-0297

62-02 Almeda Ave
Arverne, NY 11692

Services at this Location:

Location Hours

  • Lun. - vie.: 8 a. m. - 8 p. m.
  • Sáb.- dom.: 8 a. m. - 6 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

kwamae A. 
Clasificación:
4.0

I'm a repeat customer, and the place is great, but I was disturbed to find the guy behind the desk wasn't wearing a mask.

CYNTHIA R. 
Clasificación:
5.0

Accept the equipment clean berore renting it

JASMINEAGATHA S. 
Clasificación:
5.0

The service was great

TAWANAL G. 
Clasificación:
5.0

Everything was good

SAMUELDAVID P. 
Clasificación:
3.0

Get a bigger location. (smile)

ellene W. 
Clasificación:
5.0

Nothing comes to mind... Manager of this place is very nice and polite. Equipment is in good shape

RAFAELENRIQUE D. 
Clasificación:
5.0

Customer service has been great very professional and very courteous and I am fully satisfied with the uhaul renting experience.

LYUDMILA I. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALDI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAGEEDAH A. 
Clasificación:
5.0

Third time renting a uhaul at this location. Amazing services. Always ready for pick up and very friendly.

HOLLYANN M. 
Clasificación:
5.0

Keep up the good job

ragan W. 
Clasificación:
4.0

I have used Brian several times. He is always friendly, efficient , and a gentleman

John G. 
Clasificación:
5.0

The Voss had a lot of confidence in me to do this and I'm grateful for the experience he was very helpful and extremely nice

DARLENEANN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

kadijah C. 
Clasificación:
3.0

The equipment was cleaned but defective. We could not get the door closed as it was rusted and cable came of wench. That took some time then when roadside assistance came they said not to use, bring back to shop and replace. Shop did not have replacement. Have to drive to another location for a smaller truck. Had to make two trips instead and end up with a hefty change because of all the mess. I feel we are not being dealt with fairly. $117 rental turns into $400 plus. Never again if we are not compensated fairly.

GLENMARTIN W. 
Clasificación:
3.0

El cliente no dejó un comentario.

MANSOURA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARONANN B. 
Clasificación:
5.0

The Rep was really nice and provided quick and friendly service. I will definitely use this location again.

Bernard D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAELA F. 
Clasificación:
3.0

The location was 25 miles from my residence. It cost $70 to travel to pick up the truck.

Tamiko B. 
Clasificación:
5.0

El cliente no dejó un comentario.

diane P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esperanza C. 
Clasificación:
5.0

Brian made up for the awful experience we had when we attempted to pick up our “reserved” rental at PNS Motor Corp. Brian was VERY friendly professional as well as accommodating. The attendant at PNS can certainly learn a thing or two about customer service and professionalism from Brian. Actually PNS should NOT be allowed to do business on behalf of U-Haul as they are tarnishing U-Haul's upstanding business practices. BTW perhaps someone from U-Haul should pay PNS Motors a visit, his trucks are filthy beyond belief!!! Had my reserved truck been there I would have had to accept it but I definitely would have had to clean it out BEFORE placing my belongings in it! Thank you Brian, you saved the day!

Ana N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Damian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose C. 
Clasificación:
5.0

Brian, Was friendly, knowledgeable and fast! I was in and out in less than 5 min! Great place to rent!

WARRENJ S. 
Clasificación:
5.0

Nothing to do, excellent customer service.

c.j W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLEJOSEPH MOSCH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason C. 
Clasificación:
5.0

What excellent service I had! The person running this location was incredibly helpful! I would definitely rent here again.

Rachel L. 
Clasificación:
1.0

The sale man have to change or hire someone else he doesn't know how to talk to people with comes out with disrespectful I don't know if it was only to me but that's how I felt at the moment.Hes name is BRYAN SHEININ

angel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristhian T. 
Clasificación:
5.0

The UHaul employee was excellent. Explained everything and was very helpful. Made for a smooth experience.

DONALDD M. 
Clasificación:
5.0

The manager of the business, Bryan, accommodated me with a truck although I didn't have much time to plan. He was the ONLY u-haul that provided same day service on a Saturday. This is a location to visit!

RANDOLPHI W. 
Clasificación:
5.0

El cliente no dejó un comentario.

trever C. 
Clasificación:
5.0

More than courteous and knowledgeable your manager easily spoke about all of the contract, payment and resolving issues in a friendly comfortable manner. He helped in corporate communication and procedures in order to get me on the road before my upcoming surgery. The equipment was clean, new!, handled well and the stereo was crystal clear, which is very important for a mood control. Gracias

VINCENTP D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVINJ S. 
Clasificación:
4.0

i feel just having the van for 2 to 3 hrs should not have cost me so much---117.00 was alittle excessive.besides that everything else went fine

mathew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalia I. 
Clasificación:
5.0

Super service

GRZEGORZDANIEL K. 
Clasificación:
1.0

For one the truck was in clean it wasn't very dirty but it Wasn't clean, Right in the middle of the 2 seats was a black life matters mask, I was a little offended by it because I believe all lives matter, The price was not explained properly to me from Brian, When I 1st went to Brian to talk about prices he told me it would cost me $360 and gave me a receipt and told me I could pick up the Van the next day, When I came in the next day he charged me another $100 He said he added in the insurance which he did not Mentioned to me the day before, now the bill came to be $459 I said to him I thought I could use my own insurance he told me not on trunk, Again this should be talked about the day before when he handed me a receipt for $360, We also had another misunderstanding he called me while I'm on the road coming home from Jersey Sunday evening He calls me and wants to know where the truck is, I told him and coming home with the right now he said OK well I'm charging you another day I said I have the truck until Sunday he said Sunday morning, I said I have it for all day Sunday he said now you only have it for Sunday morning another misunderstanding I told him I needed All day Sunday, Again he didn't explain things properly enough if I wouldn't know it would of course me all that extra money I would Never rented the Van, What I was bringing up to my house from New York to New Jersey really was in worth ranting on a Van at that price and I would of figured out another alternatives but it was too late when I was at the front door picking up the keys when I was understood all I had to pay was $360

anthony N. 
Clasificación:
5.0

Very Friendly, Very Thorough in explaining in Detail about Rental. Good communication with sense of humor. Made things easy especially being new to the area. Would highly recommend.

Waldobich M. 
Clasificación:
3.0

The truck I received was dirty and had only a quarter tank of gas. When I returned the vehicle I was charged $90 for that quarter tank of gas which was outright extortion. I will be filing a complaint with the with the Better Business Bureau.

Fitzgerald H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tashay C. 
Clasificación:
5.0

I've been dealing with this location for years and I mean when ever I need a vehicle the guy who run this locations is always on point and make sure I'm good I never had no problems at this location

ANTHONYJ JR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASONT T. 
Clasificación:
5.0

Nothing needs to improve I'd like to thank Brian for his outstanding advise and for helping me out when I needed it the most. God bless him... Blanca Jimenez

BLANCA J. 
Clasificación:
5.0

Always be prepared , Enjoy the ride & drive safely !

Carlos T. 
Clasificación:
5.0

El cliente no dejó un comentario.

sarah L. 
Clasificación:
5.0

Business like, fast and friendly.

Jak A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lamonte S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORENZO G. 
Clasificación:
5.0

Nada

DANAVONO G. 
Clasificación:
5.0

Thanks for everything

VOLODYMYR Y. 
Clasificación:
5.0

Was a pleasure will always come here

paula C. 
Clasificación:
5.0

El cliente no dejó un comentario.

chandrapaul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYANTHOMAS C. 
Clasificación:
3.0

Very disappointing, mileage reported was higher that what I used . And charges too high

OLUWASEUNMICHAEL A. 
Clasificación:
5.0

Mo is very friendly and helpful.

JONATHANMICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristhian T. 
Clasificación:
5.0

El cliente no dejó un comentario.

louis B. 
Clasificación:
1.0

Clean vehicles and be up front with pricing

Harricharran B. 
Clasificación:
5.0

El cliente no dejó un comentario.

dikisa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Saundra R. 
Clasificación:
5.0

El cliente no dejó un comentario.

khadiedeorah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristhian T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristhian T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shalin R. 
Clasificación:
5.0

Quick, easy and very professional

GREGORY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

sherian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristhian T. 
Clasificación:
5.0

Fine

Cristhian T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
5.0

The vehicle needs servicing.

Damion T. 
Clasificación:
5.0

I had a good service experience. Thank you!

Nicholas C. 
Clasificación:
5.0

My experience was great! Bryan was super helpful and really nice.

Wahkunka D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth M. 
Clasificación:
5.0

N/C

Esan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis P. 
Clasificación:
5.0

Ninguno

Darnell B. 
Clasificación:
5.0

Bryan provided excellent customer service and was very friendly

Amarjit M. 
Clasificación:
5.0

U-Haul has exceeded my expectations and i will continue to do business there.

Steven C. 
Clasificación:
5.0

From a child i have always been fascinated by u haul trailers attached to cars. Now grown U-Haul my experience with uhaul is great and highly reccommended Suggestion: one improvement might be to have labels for all of your control systems and new advances as everybody is not in the same age group with newer vehicle advances.

Steven C. 
Clasificación:
5.0

El cliente no dejó un comentario.

sally B. 
Clasificación:
5.0

Bryan was extremely helpful and friendly. Process was seamless and quick!!!

Caryn J. 
Clasificación:
5.0

Was very helpful and friendly

bryiana H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur B. 
Clasificación:
5.0

El cliente no dejó un comentario.

aaron Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

KARIM Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carine D. 
Clasificación:
5.0

Nada

Renee P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick P. 
Clasificación:
5.0

every body was so nice i will send everybody i know there

Jorge P. 
Clasificación:
5.0

Customer service is excellent

Kendall H. 
Clasificación:
5.0

Nothing ??

Michael R. 
No se han enviado comentarios para esta ubicación.

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