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John S.
Customer Reviews for B&B Storage & Warehousing
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Everything was as it should be. Keep up the fine service.
Andy S.Shorter wait time for online check in
Trudy N.nothing as the staff couldn't of been more friendly and helpful.
David B.Great group of employees. Friendly and quick.
KYLEJOSEPH TERRY R.Brad in Chatham (I think he is a .manager) is awesome. This service is getting a 5stars just because of him
Kola O.Paul was great. Very knowledgeable, friendly and efficient. I would go to him again.
Kevin M.Very professional location.
Daniel P.Very professional and accommodating.
Daniel P.Pull the franchise from the current holder. He is abrupt and rude. While technically fine, his gruff and demanding demeanor make every interaction a monumental unpleasantness. Whenever possible we take our business to a different location, and will continue to do so.
Stephanie A.Thought I would give an idea to U-Haul in general. Just thinking, instead of keeping the tank at quarter full, why not keep it full. That way the customer is pretty happy receiving a truck full of gas and there's no guess work to fill it upon return. It may cost more initially but I think customer's would really appreciate it. Just a thought. Have a good day!
JAMESBRENT P.Paul's the best! :)
greg B.Give me compensation for my losses and be acountible for your employees not doing there job
SHERRIL W.Went when it was closed on Sunday. Can't give a proper rating
Wayne M.Excelente
MICHAEL R.Everything I wouldn't use this location again if it was the last place open ???????
SHEILA M.confusion with dates from what I reserved and what was recorded on receipt when trailer was picked up. Problem might have been with UHaul program in computer system. Dealer unable to help hook trailer up because of bad back. Should be a better system to lift tongue of trailer, No jack on trailer. trailer was clean and when loaded was good to tow.
rod M.Hey I didn't bill I haul for not haven the right equipment where it was promised to be and didn't charge them the extra gas I had to pay going from belle river and back twice cause wrong thing was billed , and I paid more then I was sapossed to . So please rethink your doings ,
Chris B.Many of your drop off locations are very close to gas stations. If you offered a free service to give drop-off customers a fuel gauge inspection and top-up estimate, then they could pop off and top up accurately at the current real fuel price instead of paying the large fuel cost mark-up to U-Haul.
Brian D.Do not change a thing.
Michel B.See above
Eric M.Friendly service good equipment One call and a truck was waiting for me no wasted time. Gracias
SANDOR A.After hours drop off parking location clearly indicated outside the store.
Brian D.Wasnt sure where to leave the truck. noone on site to direct us on a Sunday
Leslie T.When cleaning the inside, they should not use strong smelly cleaners, my wife had a headache throughout our journey, because of the strong smell.
Marcel B.Dropped off keys after hours so I had no interaction with staff. Maybe a suggested area at the business, for drop off would be beneficial for those who do not know the area.
lisa H.Again, excellent staff and service.
Dennis K.Gracias
Brenda B. | Overall ExperiencePaul was super helpful and organized. He kept in contact and made sure my Uboxes were ready to go on moving day. Great job!
LEONARD W. | Overall ExperienceWhen the person in Harrow at feed place a 50.00 credit is avaible when the size of uhaul trailer was not given he did not give give a credit receipt when he booked a tenative trailer iat the uhaul rental in Tecumseh road east when wasn't aware on the receipt matter who took care of it until I dropped it off in Tilbury he advised me then a receipt should been given back in harrow uhaul place.
Ernest G.Very good service , i will return
andre H.This location was the drop off location and the trailer was dropped off after hours.
Wendy H.The location was closed at the time I dropped off the trailer I had rented; however, it was quite a simple process dropping off the trailer.
dave L.Great service!!!??
GARY M.the guy running it could be a little friendlier and he put that the gas was at a quarter tank when it was below that causing extra charges
PATRISHA M.when i got there i had to clean off about a foot of snow off the windshield and hood, then had to sweep leaves and other debris from the cargo area . Also the trucks tires were nearing replacement.
randy S.No issues at all the representative was early and expidited my transaction. Very pleased with service and professionalism.
PAUL B.More customer service would help at this location.
SARAH L.truck was like new, good service
Stephen Y.The proprieter was extremely curtious and helpful
Privacy R. | First Impressions