Comentarios del cliente para Baer Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Baer Storage

Grado total:

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Kevin S.
Grado:

El cliente no dejó un comentario.

Carolyn G.
Grado:

Explain the return process a little better.

Matthew H.
Grado:

El cliente no dejó un comentario.

Aubrey W.
Grado:

Only improvement would be for staff to be more educated on pending charges that showed up with zero explanation! Had over $200 pending for 3 days when total was only $56. Was not made known, not everyone has extra available at all times! If I was simply made aware, it would have been no issue! Truck was not cleaned out, stuff was on dash from previous renter but the gentleman at the counter handled it well, he was honest and recognized employees mistake, didn't make excuses. Still a good overall experience. Would happily use location again!

Deanna V.
Grado:

El cliente no dejó un comentario.

David E.
Grado:

Loved the online after hours check in procedure!!!

Constance S.
Grado:

Provide brooms for sweeping out the box/trailer.

Kenneth S.
Grado:

Went great!!

Chris L.
Grado:

El cliente no dejó un comentario.

Steven W.
Grado:

El cliente no dejó un comentario.

Erwin T.
Grado:

El cliente no dejó un comentario.

Kim S.
Grado:

Everything was ready and they even saved me money.

Steven M.
Grado:

I had an issue with providing alternative contact person at time of pick-up. Once I provided one that would actually pick up phone at 6am, I got kicked out of system because it said they couldn’t get a hold of him. I called my dad and he said they called him. Once I logged back in it then said everything was approved. Other than that the smart phone pick up and drop off was easy.

Roland B.
Grado:

No problem Great

Gary B.
Grado:

El cliente no dejó un comentario.

Eliot D.
Grado:

El cliente no dejó un comentario.

Jerry K.
Grado:

El cliente no dejó un comentario.

Ann K.
Grado:

They were so helpful and a pleasant to work with. The dog is just a cutie.

Thomas B.
Grado:

Stay as you are.

Heidi S.
Grado:

It would be nice to see what equipment is at the desired pickup location.

Scott L.
Grado:

El cliente no dejó un comentario.

Dan B.
Grado:

El cliente no dejó un comentario.

Matthew R.
Grado:

The guy who helped us at pick up was very friendly and helpful. Drop off was easy. Truck worked just fine.

Howard H.
Grado:

El cliente no dejó un comentario.

Sandra G.
Grado:

Nothing it was an overall excellent experience.

Walter S.
Grado:

No change. Rental was easy and quick.

Gregg S.
Grado:

Great experience. Very accommodating. I had reserved an open trailer and on the day of pick-up there was an unseasonal snowstorm. They were able to work me to reschedule without a problem. They helped with hookup and made sure everything was working. equipment was well maintained. I will be using them in the future as well as recommending them to others.

sharon P.
Grado:

Baer is a wonderful place. Secure areas for storage inside lockers or on the grounds. I don't know how long I will be using there services but they have already gone above and beyond.

Mark K.
Grado:

El cliente no dejó un comentario.

Kevin J.
Grado:

El cliente no dejó un comentario.

Edward F.
Grado:

El cliente no dejó un comentario.

Robert B.
Grado:

El cliente no dejó un comentario.

Donald H.
Grado:

El cliente no dejó un comentario.

terri M.
Grado:

El cliente no dejó un comentario.

William H.
Grado:

El cliente no dejó un comentario.

Carlee B.
Grado:

The gentleman that helped me when I picked up was very friendly and helpful

trevor S.
Grado:

El cliente no dejó un comentario.

Michael B.
Grado:

Paid for a 1 way from Menomonee Falls, WI to Hartford, WI. Uhaul changed the pickup location last minute to West Bend WI, still 1 way to Hartford, WI. In the middle of the move, Uhaul called and changed the drop off to Kewauskum, WI (10 miles further away from pickup location). They would not change the rates to round-trip because the truck was not returned to West Bend, WI. Did not get what I paid for (1 way 10 miles with truck), ended up with 1 way premium price and driving 58 miles to pick up and drop the truck where they wanted. This company does not respect its customers. Will not use or recommend going forward. Very disappointed in their customer service group.

Nancy J.
Grado:

El cliente no dejó un comentario.

Rick P.
Grado:

It was an awesome experience but the passenger side door did not open from the outside. It was manageable but a little inconvenient. Great overall experience. I would highly recommend!

TRISHA L.
Grado:

Fast check out.

Jordan W.
Grado:

El cliente no dejó un comentario.

DREW S.
Grado:

El cliente no dejó un comentario.

Jennifer D.
Grado:

El cliente no dejó un comentario.

Ryan K.
Grado:

El cliente no dejó un comentario.

Antonette M.
Grado:

El cliente no dejó un comentario.

Adam S.
Grado:

Freindly fast service. The trailer tire pressures were uneven by 10 psi, not too serious. The safety chains are so long they had to be twisted many times to shorten. I had one pop off on the freeway.

Christopher H.
Grado:

I like how the option is given to use blankets or hand truck in terms of having them available in the truck, just break the seal and you’ll be charged accordingly, but it takes up cargo space and makes loading awkward.

james B.
Grado:

El cliente no dejó un comentario.

Mark T.
Grado:

El cliente no dejó un comentario.

Donna S.
Grado:

While the people at Baer were extremely nice and helpful, I have to say U Haul themselves "upgraded" me from a 17 ft to a 26 ft truck, and I specifically did NOT want a truck that big. They are a BEAST to drive, and I really wanted something smaller, but I had to take it.

Angelito D.
Grado:

El cliente no dejó un comentario.

Timothy H.
Grado:

longer business hours closing at 3:00pm is a inconvience

Scott B.
Grado:

The staff at Baer Storage was knowledgeable and friendly. I would recommend anyone in need of storage or u-Haul to go there.

Clark W.
Grado:

Can't think of anything, my experience was top notch.

Pamela S.
Grado:

Very, VERY, VERY GOOD experience! I was very happy and will use again and recommend every chance I get.

DAVID S.
Grado:

El cliente no dejó un comentario.

Thomas B.
Grado:

El cliente no dejó un comentario.

Jon H.
Grado:

Very professional and helpful.

Dick C.
Grado:

El cliente no dejó un comentario.

Eric M.
Grado:

El cliente no dejó un comentario.

lance T.
Grado:

she was very helpful when I needed a different vehicle.

CINDY X.
Grado:

El cliente no dejó un comentario.

Gerald S.
Grado:

Great customer service, very helpful.

Thomas M.
Grado:

I did not know you had to check out on line when I came in to rent. I asked about return and she told me where to park and where to put the keys and to sweep it out.I should of been told you had to go to link to check out too.

Shannon D.
Grado:

El cliente no dejó un comentario.

Dick C.
Grado:

El cliente no dejó un comentario.

Michael D.
Grado:

El cliente no dejó un comentario.

Tom H.
Grado:

I had no complaints. Everything went very smooth, from pick up to drop off. I will be calling on you again for my next big move!

JERI W.
Grado:

All went well. I have no suggestions.

Roman O.
Grado:

El cliente no dejó un comentario.

Mark J.
Grado:

El cliente no dejó un comentario.

Erik R.
Grado:

Someone missed a piece of chewed gum in the cab but other than that everything was great.

David L S.
Grado:

Great service and very helpful

Emilee A.
Grado:

El cliente no dejó un comentario.

Eric S.
Grado:

Multiple time customer ! Thanks again...!!!

matt H.
Grado:

El cliente no dejó un comentario.

Teri G.
Grado:

I have used this location several times and the service is always excellent. They are very helpful! It is easy to do business with them.

James H.
Grado:

El cliente no dejó un comentario.

Michael P.
Grado:

El cliente no dejó un comentario.

jake E.
Grado:

The roof leaked and ruined some clothing.

James L.
Grado:

El cliente no dejó un comentario.

Randy T.
Grado:

El cliente no dejó un comentario.

Timothy R.
Grado:

Invalid cleaning chargew

Don H.
Grado:

El cliente no dejó un comentario.

jack C.
Grado:

El cliente no dejó un comentario.

Jacob R.
Grado:

El cliente no dejó un comentario.

Jeffrey M.
Grado:

The owner was helpful and assisted me both hooking up and unhooking the trailer. This is a well run U Haul Center!

Jessica S.
Grado:

The cab part was very dirty and there a pair of black gloves laying on the floor of the truck. We returned the truck cleaner than we got it

Justin S.
Grado:

Stay open later.

RICHARD P.
Grado:

Very easy and hassle free.

Matt M.
Grado:

El cliente no dejó un comentario.

Glen A.
Grado:

El cliente no dejó un comentario.

Timothy K.
Grado:

none. Perfect!

Susan E.
Grado:

El cliente no dejó un comentario.

Courtney M.
Grado:

Very helpful at the desk when I came to pick up the van. Very friendly. Covered all bases.

Mark H.
Grado:

It was an exceptional experience, online booking was great, the staff is friendly and informative, and I would highly recommend this place to everyone.

Ken S.
Grado:

El cliente no dejó un comentario.

Edward H.
Grado:

Your truck rental fees are a rip off!! Your advertising should be adjusted as you falsely advertise low priced rentals!!! You add on charges and miles until it become no longer affordable. Not renting Uhaul anymore...

Chad S.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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