I reserved a Uhaul for Ozark, Al but had to pick it up in Enterprise, I was told I was going to receive 70 miles to due the extra mileage I had to go. But sure enough, when I turned in the Uhaul in Dothan, I was charged extra mileage.Diana B.
Customer Reviews for Backyard Treasures
(Distribuidor de U-Haul del vecindario)
Dothan, AL 36301
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 10 a. m. - 5:30 p. m.
- Vie. - sáb.: 9 a. m. - 5:30 p. m.
- Dom.: 1 p. m. - 5:30 p. m.
- 12/25/2021: cerrado
- 1/1/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great, Friendly service.JOHN T.
El cliente no dejó un comentario.JESSE M.
El cliente no dejó un comentario.John E.
Gas tank empty Back door latch would not close The ladies at this location was exceptional!!! Just problems with the truck itselfROBIN P.
El cliente no dejó un comentario.Scott T.
El cliente no dejó un comentario.Scottie B.
Yes very helpful and friendly.Irving B.
Great product and customer service.Danyail G.
El cliente no dejó un comentario.Kelley P.
El cliente no dejó un comentario.KEVIN F.
Excellent service, as I expected. Thanks.John M.
The moving van was not clean and I was unaware of the check engine light being on until I had already begun driving.Jonathan W.
El cliente no dejó un comentario.frank L.
El cliente no dejó un comentario.ELMA R.
El cliente no dejó un comentario.Jessie M.
Friendly and helpful staff. Just wish I could remember their names!MARY D.
Here is a novel idea â€¦.. if you say that you're going to call to confirm a reservation â€¦..DO IT!!!! Your live chat is terrible your management scheduling team â€¦.. well they SUCK. After being told many times that I would get a call from your scheduling supervisor it never happened!!!!! Enjoy this money that I spent with your company because it's the last you will get from me !!!!! #FUhaulTimothy B.
El cliente no dejó un comentario.Jessica B.
El cliente no dejó un comentario.Linda K.
El cliente no dejó un comentario.Terry G.
El cliente no dejó un comentario.Eddie W.
El cliente no dejó un comentario.Sarah G.
Vehicle interior was dirty. Otherwise okEdward W.
El cliente no dejó un comentario.William L.
NOTHING BARBARA AND PAULA ARE AWESOME COOL PEOPLE TREAT YOU LIKE FAMILY I WILL BE BKRonald P.
El cliente no dejó un comentario.Carlos W.
El cliente no dejó un comentario.Matthew H.
El cliente no dejó un comentario.Nimit P.
El cliente no dejó un comentario.Nimit P.
Don't lie to the customer, provide what is reserved, let the customer know before changes are made. Overall a bad experience and costly one as well.Dion B.
Nothing. They are open on Saturday! We had an urgent situation and Ms Barbara was so kind and helpfulCharles S.
El cliente no dejó un comentario.Dustin G.
Easy turn in!! Local vendor was extremely helpful and friendly!!Joseph S.
Excellent customer service.EDWARD D.
El cliente no dejó un comentario.brad B.
Not as friendly as they could have beengary F.
El cliente no dejó un comentario.Rhonda V.
very professionalstan N.
Very pleasant Lady who owns this place.Edward D.
Dia rly and happyHOAN N.
El cliente no dejó un comentario.RUTH C.
El cliente no dejó un comentario.Robert B.
Not a thing.ann e J.
Just go to the one that's located on Montgomery hwyLEDARIUS C.
El cliente no dejó un comentario.Anthony H.
El cliente no dejó un comentario.JEFFREY M.
El cliente no dejó un comentario.KIMBERLY W.
Staff could be more knowledgeable on the contract process as some mistakes were made. Overall, very nice people, and I would go back.MADISON D.
NOTHING MRS BARBARA IS COOL AS AN ICE CUBERonald P.
El cliente no dejó un comentario.JITENDRAKUMAR P.
Nice elderly couple own this drop off location. They were unable, for the most part, to help unhitch the trailer from the motor home. I have a bad back which made this process difficult. My back hurt for days.herman M.
El cliente no dejó un comentario.JOHNM Q.
El cliente no dejó un comentario.John M.
Truck was not clean and was missing a gas cap upon pickup. Furniture dolly was not included. This was after an earlier pickup where dolly or hand truck were not available and turn signal did not work.Nick H.
El cliente no dejó un comentario.corey A.
El cliente no dejó un comentario.MARGIE P.
I wish I remembered her name but woman working at this location on 3/11/21 was very nice and helpful!HEATHER E.
El cliente no dejó un comentario.dimayra R.
Nice people to deal with.james F.
El cliente no dejó un comentario.Whitney R.
El cliente no dejó un comentario.John B.
Very friendly the gentleman that rented too me was very professional and nice! I came from another location that couldn't help me and he definitely made the difference between a good and bad experience!TRENTON M.
El cliente no dejó un comentario.Robert J.
This vehicle was in the most pristine condition I have ever experienced with a rental from U Haul !Thomas B.
This was a last min pick up due to the initial location did not have what I reserved. I had to drive 45 min away from where I should have been to catch this location prior to their closing. The staff at Backyard Treasure was so very nice once I made it to them. The check out transaction was less than 10 min and seamless. I was allowed to leave my car in their parking lot overnight since I had lost my ride due to the location change. Drop off today was smooth and took less than 5 min. I would recommend this UHAUL location to anyone without reservation. THANK YOU AND KEEP UP THE GOOD WORK!!Omotayo I.
I am in retail sales. The lady who assisted me was great. She knew what she was doing and took control of the situation .She is the best. Gracias.Dirk W.
El cliente no dejó un comentario.AXEL B.
El cliente no dejó un comentario.Cynthia D.
El cliente no dejó un comentario.Ronald B.
El cliente no dejó un comentario.carl S.
El cliente no dejó un comentario.Adam G.
Nothing moreBenjamin M.
This is a multi-functional place (store, locker, storage, etc). Nice hometown staff.Stephen C.
The lady that helped me was so nice and professional, I told her about the issues that I had and she continuously apologized for the actions and unprofessionalism of the store that I picked the truck up from, she checked the truck and then she apologized for the condition that the truck was in. She immediately put in a work order for the truck and again apologized. She is someone you definitely want representing your company.Loretta C.
It was close to closing time and getting dark. I really did not take notice of the location being clean and inviting. Large lot with plenty of parking and room to maneuver.Eugene F.
El cliente no dejó un comentario.Vincent H.
El cliente no dejó un comentario.richard C.
El cliente no dejó un comentario.James P.
We just returned here--but they were great!Carla E.
Nothing, you all were greatchristy R.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.MELISSA N.
It's not a perfect score because I got charged Saturday mileage rate instead of Sunday/Monday rate. Picked up Saturday night right before closing for 2 days. We moved all Sunday and part of Monday. But they charged us Saturday rate saying it's U-Haul policy. I don't think it's fairThomas S.
Nothing, the associate who helped me was everything customer service should be!Alicia S.
All was goodterry H.
El cliente no dejó un comentario.Whitney K.
El cliente no dejó un comentario.Jaquoia C.
Everything was clean and pick process was quick. I will definitely do the online check in again. We had everything inspected and were driving off with the rental truck after only 10 minutes. Thanks Uhaul for the online process. Things were much faster and smoother.Kevin R.
El cliente no dejó un comentario.shonte D.
El cliente no dejó un comentario.Rodney H.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.karen L.
I haven't used Uhaul and take my email off your list!!CHRIS P.
El cliente no dejó un comentario.DONNA J.
El cliente no dejó un comentario.TAMMY L.
El cliente no dejó un comentario.mary G.