There was no U-Haul attendant at the location. The gas station clerk did not know about it, he had to call another person to have them talk to me.
Ashour T.
Customer Reviews for BP Vape And Smoke
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Where do I begin? They had NO idea what to do with the trailer when we dropped it off. So much so that the trailer was still there ten days after we dropped it off and we were getting phone calls saying that we had not returned it yet. After hours (no exaggeration) on hold with U-Haul with multiple different people, someone FINALLY contacted the return facility to tell them how to close out my account. They had no idea how to do it. U-Haul needs to hire more customer service agents FOR SURE and train the people that are working at return facilities!
Gretchen A.Have your website work,
Carolynne K.I was received a email that I received a 60 refund. I never received it. the problem is the card on file. my bank was sold to another bank. so my card on file was know longer valid. the new bank issued a new card with a new number
David P.Make sure that the cab is clean. Also, I pre-registered and when I got to the location they did not have my pre-registration data.
Steven R.Very rude staff at facility would advise others to rent elsewhere
Mansour O.