Customer Reviews for Auto Detail Center
(U-Haul Neighborhood Dealer)

1,187 reviews

1411 55th Av   Oakland, CA 94621

(510) 639-1916

Office Hours

  • Mon-Sat: 8:30 am–6 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(510) 639-1916

1411 55th Av
Oakland, CA 94621

Services at this Location:

Office Hours

  • Mon-Sat: 8:30 am–6 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LaShonda Knox 
Rating:
5.0

Customer did not leave a comment.

Julia Lachica 
Rating:
5.0

The on site staff was great, van was Clean and ready to go, could nto have asked for more. well done.

paul schroeder 
Rating:
5.0

My recent experience with the 55th St. Auto Detailing Uhaul location was all I could hVe asked for A reminder call was a nice touch 30 minutes proved helpful. The manager's hands-on participation insuring all was as adavertised. Everything was extremely well done and I very much appreciated being on the road a bit early instead of the opposite. One of Uhaul's best kept secrets in Oakland. Thanks for everything. Rickard

Richard McMinn 
Rating:
4.0

Text or leave messages if changes occur in availability of equipment. The agent was friendly and helpful when we arrived, offering a comparable vehicle for the same price.

Barbara Towner 
Rating:
3.0

Customer did not leave a comment.

Dionne Embry 
Rating:
5.0

Very clean . I recomend this location to a friend

Jorge Roedan 
Rating:
5.0

The service was very friendly and pleasant.

Karlson Rapp 
Rating:
4.0

I love this rental space. Makes me feel like I’m renting from my uncle.

craig sutphin 
Rating:
5.0

Customer did not leave a comment.

aeron nowell 
Rating:
5.0

Customer did not leave a comment.

David Carranza 
Rating:
5.0

I get that the location can look kind of sketchy, but Jose is attentive, quick and helpful. I wouldn’t hesitate renting from him & his UHaul location.

Stephanie Peterson 
Rating:
5.0

Super nice and helpful staff. The trailer was immaculate. Nice big yard to maneuver in. Excellent experience.

David Brannigan 
Rating:
3.0

The vendor host/sales staff was very friendly and helpful. Kudos to him for a very positive experience.

Anthony Alcocer 
Rating:
5.0

Jose was fabulous! I would recommend him as a compassionate professional to anyone looking to move and/or store their belongings. I give him five out of five stars for everything he did.

Denise Al Halabi 
Rating:
5.0

The guy who rented me the trailer was fast efficent and friendly. Got me in and the trailer hooked up and out the gate in 15 minutes! Returning the trailer was even faster! Great service!

Christopher Rice 
Rating:
5.0

Customer did not leave a comment.

Collin Codega 
Rating:
5.0

Customer did not leave a comment.

Jordan Dangelo 
Rating:
5.0

This location I got great service how ever day before I head reservations pick up truck west Oakland location 10 am no one show up I waited entail 10.30 no show up Yesterday morning I call around all u haul no one answered then went to Gilman at Berkeley location I told gentleman I have been called 3 times no one answered he Was rood so you hear what you want I no this I smelled pot odor in the office then I left

Ali Balci 
Rating:
5.0

Customer did not leave a comment.

Ali Najibi 
Rating:
5.0

The gentleman working at this location was very friendly and helpful. I will definitely be using rentals from this location again.

Thomas Richards 
Rating:
5.0

Very clean vehicle. Awesome experience.

Jason Boots 
Rating:
4.0

Customer did not leave a comment.

Audrey Hudson 
Rating:
5.0

Customer did not leave a comment.

Danyne Pierre 
Rating:
5.0

Personable and efficient. Truck was clean and ready to go. Family owned and a great asset to the neighborhood!

eric Witherspoon 
Rating:
5.0

Customer did not leave a comment.

Jon Philipp 
Rating:
3.0

Customer did not leave a comment.

ASHA JEFFERY 
Rating:
5.0

Jose the U-Haul rep. was a kind and helpful person. Kudos to U-Haul for having such a service minded worker

JAIME Troncoso 
Rating:
5.0

NA

marcos odom 
Rating:
5.0

Customer did not leave a comment.

DEVONE MATTHEWS 
Rating:
3.0

Customer did not leave a comment.

Kelly Hoover 
Rating:
3.0

Customer did not leave a comment.

David Lee 
Rating:
5.0

Customer did not leave a comment.

Juan Oropeza 
Rating:
4.0

Better signage and fencing outside the facility. It didn’t look like a UHaul business. The property inside was clean and organized and the manager, Jose, was excellent.

Laura Ramirez-Gonzalez 
Rating:
5.0

Representative was professional and courteous. He was also very knowledgeable of the equipment I needed.

Marc Royal 
Rating:
5.0

Super efficient, quick pick up and drop off!

Thomas Morgan 
Rating:
1.0

Customer did not leave a comment.

RICKY CYRUS 
Rating:
5.0

Customer did not leave a comment.

Henry Williams 
Rating:
2.0

Customer did not leave a comment.

Patricia Yamashita 
Rating:
3.0

Customer did not leave a comment.

WILLIAM MILLER 
Rating:
5.0

Customer did not leave a comment.

Bobby Gardner 
Rating:
5.0

Customer did not leave a comment.

Stanley Faulkner 
Rating:
5.0

Customer did not leave a comment.

Robert McBain 
Rating:
5.0

He was friendly, efficient and fast both on check and check out. Really great.

Arthur Peck 
Rating:
5.0

Great customer service. Very professional and new his job very well.

andrew wyer 
Rating:
4.0

Customer did not leave a comment.

Jonathan Blum 
Rating:
4.0

Customer did not leave a comment.

Claudius Johnson 
Rating:
5.0

Jose excellent person

luis mejia 
Rating:
5.0

Customer did not leave a comment.

Dorian Espinosa 
Rating:
2.0

Showed up 15 minutes after my appointment time and nobody was there (door locked). Drove down the street to another Uhaul location and called the listed number. Attendant was getting food, met me back at the location. He was unapologetic and condescending. At the scheduled drop-off time I again found a locked door and had to call.

Ryan Sellers 
Rating:
5.0

Customer did not leave a comment.

Eric Laurent 
Rating:
1.0

It is in the parking spot of a gas station. There is not U-haul personnel there. I called the U-haul phone number to let them know I had arrived at the pre agreed location and they were rude.

Thomas Hardy 
Rating:
3.0

Drop off was fine. Not the best neighborhood but the gentleman who took in the truck was great.

Casey Gray 
Rating:
4.0

Customer did not leave a comment.

Cali Chirico 
Rating:
5.0

The agent was ESPECIALLY helpful. He made us feel comfortable, he was solicitous and generous with his time and advice. I will direct my friends to his office from now on.

Dennis Stewart 
Rating:
4.0

Customer did not leave a comment.

Remy Barker 
Rating:
5.0

Customer did not leave a comment.

Yvonne Adkins 
Rating:
5.0

Customer did not leave a comment.

Lisa Biasotti 
Rating:
4.0

Customer did not leave a comment.

Jonathan Calderon 
Rating:
5.0

Jose was very polite & helpful.

Ranine Howell 
Rating:
5.0

Customer did not leave a comment.

Montez Brooks 
Rating:
5.0

Great, friendly customer service

Neal Tamura 
Rating:
5.0

Customer did not leave a comment.

Enrique Vazquez 
Rating:
5.0

Good service clean trucks

Leonild Azo 
Rating:
5.0

Customer did not leave a comment.

MIGUEL BRISENO 
Rating:
5.0

Customer did not leave a comment.

Jose Parra 
Rating:
5.0

Customer did not leave a comment.

YAPHET SANTANA 
Rating:
5.0

Customer did not leave a comment.

YAPHET SANTANA 
Rating:
5.0

Customer did not leave a comment.

Bangalie Morsay 
Rating:
5.0

Fast and super easy pick up. The manager was friendly and very helpful. I’d rent here again for sure.

Patricia Wilson 
Rating:
5.0

Customer did not leave a comment.

Chris Beaty 
Rating:
5.0

Nothing, I had a great experience at this location. Owner was friendly and efficient and respecting our time and task.

Sara Borjas 
Rating:
5.0

Jose was very cordial and helpful. I would go there again. Thank you

Michael Yamagata 
Rating:
5.0

Customer did not leave a comment.

danial asif 
Rating:
5.0

Jose is awesome! Thank you!

marlene elias 
Rating:
5.0

José is really helpful and gets things done.

gary parsons 
Rating:
5.0

Customer did not leave a comment.

Jonathan Lynch 
Rating:
1.0

It was far away from where I wanted to rent, which changed the hours last minute so I showed up to a locked office. Then I had to pay mileage fees, drive two hours just to get there, and take an uber to get home. Overall the whole thing sucked.

Marcus Eichenberg 
Rating:
5.0

Nothing

Raul Lucas 
Rating:
5.0

Customer did not leave a comment.

Gustavo Sanchez 
Rating:
4.0

Customer did not leave a comment.

Kenneth Hall 
Rating:
1.0

Customer did not leave a comment.

Gilberto Rizo 
Rating:
3.0

Terrible customer service! RUDE

LaQuisha Wong 
Rating:
5.0

Wonderful location. Was in and out in about 5mins. No line. Customer service was wonderful. Definitely will recommend this location, also will be returning for future rentals. Thanks again

Louis Florence 
Rating:
5.0

Service was great, owner was knowledgeable. He was flexible when I brought the truck back early.

Jonathan Ott 
Rating:
5.0

Your customer service rep was excellent. He explained everything about the truck and even insured security to my personal vehicle.Thank you

Clifton Raynor 
Rating:
5.0

Received amazing service from Jose thank you

LEAH VANWINKLE 
Rating:
4.0

Customer did not leave a comment.

Daniel Beaver 
Rating:
5.0

The only thing is when calling UHaul on the phone is a pain as you wait and then are told after the wait to leave you rnumber and no one calls you back. Calling a location or to make a reservation is time consuming.

Mattie Scott 
Rating:
1.0

Customer did not leave a comment.

Terry chan 
Rating:
5.0

Best location ever, to be honest. Thank you!

MIA DEAN 
Rating:
5.0

Customer did not leave a comment.

Cynthia Rodriguez 
Rating:
1.0

Customer did not leave a comment.

Hugo Xiong 
Rating:
5.0

Customer did not leave a comment.

PATRICE SHIELDS 
Rating:
5.0

Customer did not leave a comment.

Dora Daniels 
Rating:
5.0

I tell all my motorcycle buddies, this is the place to tow your bike safely and cheaply.

Paul Bailey 
Rating:
5.0

Always a pleasure renting from you. Quick, easy, the vehicles are always in great shape. I will continue to come back again and again!

Simone Koga 
Rating:
4.0

Customer did not leave a comment.

Robin Winbush 
Rating:
5.0

Nothing. Keep doing what you do.

Ercyline Williams 
Rating:
2.0

Too much to write here

scott beyer 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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