Friendliest people I’ve ever worked with, they were just so
len wiesehan
Customer Reviews for ASAs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Service is excellent.
PAUL HILLVery courteous and helpful. The whole rental experience was excellent. Will recommend this location for sure. Thanks Kim & Scott.
SHAWN LAKINStaff was super friendly!
Cassandra CoulterThe customer service was awesome I would highly recommend
Brandon PfotenhauerThey are great very easy to work with
Amy HeberlieNothing
Frank JonesDifficulty finding entrance to driveway
Richard BenderIt was perfect
Donald MatzkerThe only problem I had was I had to download the app and I had a hard time using the app would much rather like to talk to somebody in person when I went to the place the lady was friendly and nice and help me out a lot a lot better than the app
steven youngVery helpful and recommended that I get a different trailer and gave it to me for the same rate as the smaller one. They even made sure all connections were correct and all lights worked. Highly recommend this place!
Chris LondonGet gas at a safe location
august beffaExcellent customer service
PAUL HILLFiled complain ant about roof leaking.
arthur jacksonThey were very helpful and courteous. I will be renting again from them.
PAUL HILLExcellent customer service! Easy pick up and easy return! Thanks so much!!!
Rebecca MaxwellThe location I rented from was great, very nice and accommodating.
Stuart AshbrookRental went real well. The owner very pleasant and we got paperwork done quickly. I will rent from them again!
Richard PrattThis is my 2nd time renting here. Customer service is awesome!
Vernon HUFFMANI needed an enclosed trailer to move my daughter out of state. I appreciate Kim making sure I had the right trailer for the move. Kim was awesome!
STEVE HARRISWonderful, great place , staff excellent.
Gerald DeGreeffNo improvements needed. And the worker or owner was really helpful and she went out her way to help out.
patrick kryslAwesome customer service
Robert WrightGPS directions to this location take you to a empty field. Location is about 3.5 miles south of Walmart Crystal City, MO.
Daniel FitzgeraldNeeded a trailer to haul my UTV and thought one with the ramp would work. She asked what I was using it for and told me that it would NOT have worked for my side by side. The ramp/tailgate is not full width, and I wouldn't have been able to load it. ASAs is not the closest location to me but that simple question (others did not bother to ask) saved me from a wasted 200 mile round trip and I will go back to them without even looking elsewhere
BILL KUENEKEThey were fantastic and great to work with, best U-Haul experience ever, will absolutely use this location again and recommend to others.
Amy HeberlieI have no complaints at all. I was in and out fast due to the online pre check-in and the staff hooked up the trailer to my truck and explained how everything worked prior to me leaving. When I returned they unhooked the trailer and had me on my fast. I had a great experience.
Jerry Mercurio IIKimberly was very helpful and friendly! She helped me hitch trailer and unhitch! I would recommend this location because of the service!
William BlaiseThey were excellent, in a time where I needed a trailer right away. They met my needs, and the price was great would definitely recommend this facility.
Jane andGreat experience
Dennis AsherNothing at all actually. The lady who checked me in and out did an amazing job. If needing a rental in the future I will definitely come to this location for my needs.
Elvis McClineAlways vary happy renting here..
LEWIS ARMSTRONGHave 6 x 12 utility trailer more available than just one place in entire county.
Joseph MeyerKimberly was awesome, and the equipment was all in great condition and well maintained.
Jeremy BennettThe lady was really nice. It took awhile to drop off as she was the only person there, but pick up was quick and easy.
Kathleen NoetzelGreat
Greg FialaThey went out of their way to make this an affordable and convenient option for me. Will recommend them to anyone I know.
Dennis GrossSuper friendly staff!
Britt HemingwayNothing at this location. However, you need to remove the McNutt location that does not do uhaul anymore. I was very disappointed that I had to drive so much further to get and return the truck. But I do love dealing with ASAS. They are very customer service oriented.
Theresa RoeGreat enthusiasm in helping out !
David LuechauerAsa’s location was great and got me sorted out. The uhaul website needs work. It let me place a reservation at a location that wasn’t in business any more so I wasted 2 hours running around trying to find what I needed.
Jesse RainwaterDifficult to get to off the road.
Dave LuechauerThank you for being a blessing
Patricia SchutjerThey went out of their way, above and beyond, to loan me a hitch when I really needed one. Having some available for a deposit would be nice since folks turn to U-Haul for towing needs, but they made sure I had everything I needed and I'll go back here every time now. Top notch people.
Rebecca RodrigueThe poor signal in this area made it near impossible to get through the mobile check-in process after hours. We almost gave up, after sitting there an hour, an unhelpful phone call with uhaul, and much patience, it finally worked in the uhaul app.
Robert BohnertNo improvement suggestions. Staff was very friendly & helpful at the rental location.
Tracy ThompsonEverything went well. I rented a 6X12 trailer online. When i arrived at the pickup location, they had me in the system and everything went smoothly. The lady hooked up my trailer, checked the turn signals, brake lights, flashers, and i was on my way. return was just as easy. The only downside was the entrance to ASAs, when they tell you the entrance is across from the gas station, thats where it is. It is a gravel driveway entrance about 400 feet before you get to the actual UHaul facility if your heading south on hwy 67.
Kenneth BogowithAlways great service. I have a dealer closer to me. But I've always used ASA as my location to rent vehicles. Always greeted with a smile , feels like a old friend when I visit. Worth the extra drive.
Brian ToeniskoetterShould help customer adjust mirrors before they leave.
Michael HaviconGreat customer service
mathew hakeGreat experience. Will use again.
Richard E ZimmermannBest U-Haul place I’ve ever been to. We love your puppies.!!!
Alexander Shaywhat you can not do, rent one, then get one free rental...but other than that it was a very good experience on both ends.
bobby byrumThis place is the best! The staff are super nice, and the friendliest people I've ever dealt with. They are super helpful, and will even help you find equipment that will better fit your needs. They're quick to resolve any issues, and are just wonderful to deal with. I can't say anything negative about any of the many experiences I've had here.
dallas BauerProvide public access to wifi so the web app works better.
Terry NewEverything was great friendly
CLIFFORD WOLDANSKIThe Customer service was phenomenal. They knew their job and knew exactly what to do and I wasn't there very long at all. Thanks again
Robert Fields