Comentarios del cliente para Arnetts Family Store

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Arnetts Family Store

Grado total:

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Jeffrey L. en

Grado:

Good job by the staff. Real friendly and helpful.

STANLEY O. en

Grado:

El cliente no dejó un comentario.

Michael F. en

Grado:

El cliente no dejó un comentario.

Suzette K. en

Grado:

But the directions need to be more clear.

Tyrone F. en

Grado:

Nothing. Your customer service & hospitality was awesome

Barbara W. en

Grado:

South St. folks were great. My comments are directed to Uhaul. Their review site did not allow for details. Uhaul website is very frustrating. Vehicles are not where they think they are. Their logistics and inventory control is totally messed up. It took three customer service representatives to finally get me a truck and auto transport locally. The second truck still had a check engine light go on before we reached our destination - poor maintenance program apparently. Could not turn in vehicle to place on my reservation because it did not have a working number. Dropped it off elsewhere. When U haul called asking if I had turned it in, and I told the rep. my story, she offered a credit back to me on my charge. This morning, when I checked, there was no credit back,, but found that I had been double charged. Another customer service call. First was dropped. The only good thing about Uhaul was the customer service representatives and store personnel. They were awesome. Advice: Do not try to rent a Uhaul online. Just go to a local store and do your business there. Recommend South St. This has been an absolute more stressful experience than necessary. I would still like some money back for my troubles. South Street location - if you have some way of sending this to corporate, I would truly appreciate a response from them. Thank you.

young jin H. en

Grado:

understaffed and no knowledge of vehicle malfunction.

JAMES W. en

Grado:

My experience with this location was outstanding, very professional.

Mickey P. en

Grado:

El cliente no dejó un comentario.

keith L. en

Grado:

Everything was great. This location was a small cute country store which had things like homemade jelly, jars of honey and the owners daughter had a nice ice cream stand. Oh yeah, the trailer was ready and paperwork only took a few minutes.

BRYAN K. en

Grado:

El cliente no dejó un comentario.

Kelley F. en

Grado:

Go and rent elsewhere. The owner there Darlene is nasty, loud and obnoxious. Has no people skills and does not know how to treat Uhaul clients. She talks bad about the Uhaul company and the president and I quote her words. “He doesn’t know what he is doing when he makes a mistakes he run hide and tucks his head between his legs!”

VIVIAN F. en

Grado:

El cliente no dejó un comentario.

Thomas A. en

Grado:

El cliente no dejó un comentario.

CHRYSTALYN D. en

Grado:

El cliente no dejó un comentario.

Nenna R. en

Grado:

El cliente no dejó un comentario.

Lori G. en

Grado:

El cliente no dejó un comentario.

Izar M. en

Grado:

Thanks for all your help !

Ulanda J. en

Grado:

It took wayyyyyy to long to pick up the equipment. I was there for an hour, at least. And on top of that, the property opened about 30 minutes later than what they had posted as their hours. And that 30 minutes wasn't included in the time that I had to wait for the actual rental.

Thomas M. en

Grado:

El cliente no dejó un comentario.

Mary L. en

Grado:

I am dissatisfied with the quote I was given verses what I paid

Daisy P. en

Grado:

El cliente no dejó un comentario.

Connie W. en

Grado:

El cliente no dejó un comentario.

Mark D. en

Grado:

While Arnetts was very nice and the people were great, this was not the pickup site where I initially made the reservation. It was a significant drive especially for the drop off. I as not consulted about other possible pickup points. This was not ok. I will not use Uhaul again.

John M. en

Grado:

Nothing, location had a good selection of equipment and personal, friendly service

arron B. en

Grado:

El cliente no dejó un comentario.

George R. en

Grado:

No problems everything was good!

may P. en

Grado:

El cliente no dejó un comentario.

Amanda H. en

Grado:

El cliente no dejó un comentario.

russell C. en

Grado:

El cliente no dejó un comentario.

beverly B. en

Grado:

El cliente no dejó un comentario.

Scott C. en

Grado:

El cliente no dejó un comentario.