Didn't have the appliances dolly that I had requested. This pick up location was an hour drive from my originally requested pick up location when I made my reservation 5 months in advance.Eric H.
Moving Truck Rental in Chester, VA at Arnetts Family Store
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Chester, VA 23831
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Customer SatisfactionIlique B.
Location was closed due to fire but the owner was kind and allowed me to return my rental. Thanks so much Arnette Family. Wish you well on the fire damage and repairs!Brian M.
There was no one at this location at all??? There was a sign to call Darlene, but after multiple attempts and voicemails we never heard from a Darlene or anyone. We returned the uhaul at 1pm and the hours said they were open until 6. Pretty sketchRachel N.
Country store that also serves as a U-Haul dealer. At pick up, the trailer was dirty with caked on mud that I had to scrape off before returning equipment. Tire pressure was approx 25 psi too low on all tires. Had to inflate tires. Otherwise the trailer was in good condition.Russell G.
I was supposed to pick up this truck at another location. Of course, it was not there at the date and time it should have been. So I was sent to this location. I received no mileage differential even though this location was further away from the house where I was to load the furniture. I typically use Penske as I have had no problems from them but apparently package haulers lock them all down in December.James C.
Not having to park the truck and then have the store clerk ask you to take pictures of the dash and ask me to park the truck in another location. Very unprofessionalDIANALYNN J.
She's amazing helping othersWALTERM B.
Stephanie was very helpful. I really appreciate her time to help me out.Anna T.
Clerk did not know what she was doing and kept saying "my husband usually does this". It took me 20 minutes to pick up a truck that was already reserved. I also was supposed to have an appliance dolly, but she couldn't find it , so I had to go to another uhaul location to get one. Would not recommend picking up from this location.Derril A.
The ladies was very friendly the trucks are easy to access and inside their store they have a bunch of homemade cooking and just friendly atmosphereRuss M.
They Did A Fantastic JobJAMES H.
My contract was charged an extra day. The initial U Haul location ruined my overall experience during this weekend. I am waiting for two refunds and some kind of customer service discount for all my troubles.Candice C.
Drop your milage price.Matthew J.
Great people at the store, however I will not use uhaul again. Way to expensiveMatthew J.
This lady was so helpful! I would highly recommend her business to everyone!Anita R.
Carry supplies at this location tooGeoff H.
We only liked the location. The overall experience was terrible, lack of communication, from u haul, the online process is horrible. The place was good not u haul online.Larry B.
They need to inform you about the last inspection if something is wrong with the vehicle. The vehicle had a light once you turn the key on saying low left tire. i tried to put more in the tire. Talked with the representative; she say she knew about the problem. She should have told me that so I could have save 1 mile in charges after all was said and done. Work on hospitality!!!Rickie J.
Our reserved trailer was given to a broken down customer 20 mins before we got there. Then we were given a trailer that had a broken leaf spring that we didnt notice until we got it to our house. So we had to return the first trailer for a different one. In all it took over 2 hours to actually be able to get a trailer.KATIE S.
Great customer service!!ANGELIQUE H.
They was very helpful.LaRon M.
More than 5 days on a 1000 plus mile moveKevin S.