Comentarios del cliente para Arctic Refrigeration LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Arctic Refrigeration LLC

Grado total:

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Joseph W. en

Grado:

El cliente no dejó un comentario.

Heather V. en

Grado:

The Uhaul leaked and ruined parts of my furniture(the bottom leg of my sons dresser), no way one person could lift the trailer off the hitch(my husband did because I couldn’t lift), and I was never informed about checking the trailer in thru text or online I was just told to drop the coupon key paper into the drop box Sunday when we returned it.

eric J. en

Grado:

Excellent

Alexander J. en

Grado:

The 24/7 line needs work. It took me and my husband 3 hours to finally get the truck. Not a good experience.

Brad B. en

Grado:

Very punctual and friendly best uhaul experience yet

Heidi M. en

Grado:

Record-keeping, on the internet orders. I had a confirmed order, made no changes, and later found a cancellation of the order in my email, which, as I was moving, I hadn't checked since order confirmation. Also my ex-husband was contacted for some reason, which in my case wasn't a problem, but you should really watch that. I hadn't given any of his contact information or even his name, that I remember, and there was no reason at all to contact him.

Clarence B. en

Grado:

El cliente no dejó un comentario.

leigh Y. en

Grado:

El cliente no dejó un comentario.

Dottie R. en

Grado:

The truck was overall pretty junky. Difficult to drive and not clean.

Lanetta P. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

Would use this location again. Very friendly & helpful.

billy W. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

Very helpful staff. Will be a return customer.

LATOYA H. en

Grado:

El cliente no dejó un comentario.

Travis M. en

Grado:

Always very polite and helpful. Very knowledgeable staff.

Marty V. en

Grado:

Very helpful and a good experience. These people are really focused on customer service. During my visit I was experiencing some health related issues and the folks at Artic went above and beyond the call to make sure my rental experience went well.

Dawn W. en

Grado:

El cliente no dejó un comentario.

Heather R. en

Grado:

El cliente no dejó un comentario.

Barry C. en

Grado:

El cliente no dejó un comentario.

Dawn W. en

Grado:

El cliente no dejó un comentario.

Jennifer V. en

Grado:

El cliente no dejó un comentario.

hilda L. en

Grado:

Nothing different as far as we are concerned. It fitted our need just fine and the price was reasonable.

joretta H. en

Grado:

El cliente no dejó un comentario.

Cheryl T. en

Grado:

El cliente no dejó un comentario.

Jeff R. en

Grado:

El cliente no dejó un comentario.

John C. en

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El cliente no dejó un comentario.

BRIAN K. en

Grado:

El cliente no dejó un comentario.

Deborah S. en

Grado:

These people where great they even helped us drop the trailer

Bobby S. en

Grado:

El cliente no dejó un comentario.

Bryan M. en

Grado:

Please fix the hole in the roof, so it doesn't rain inside the U-Haul and ruin the next person's mattress :-)

BART S. en

Grado:

El cliente no dejó un comentario.

Katherine S. en

Grado:

El cliente no dejó un comentario.

barbara K. en

Grado:

Wonderful people to rent from!!!

Steven M. en

Grado:

El cliente no dejó un comentario.

Coltan H. en

Grado:

The auto transport I rented was to haul a 2015 Jeep Wrangler. The first issue with the auto transport was the brake lights/turn signals were not working. The second issue is that when I finally got to my location after a 5 hour trip, I loaded up the Jeep (all factory), just to realize that the tire tie downs have been cut/worn away and were not long enough to go around my tire and into the tie down ratchet. Thankfully I brought my own tie downs and used them.

KIM W. en

Grado:

Arctic was fabulous! The truck was clean however the issue with the truck was.. which had less then 25,000 Miles on it but less then 3 hours from starting destination the air went out.. this was a 12 Hour Plus trip to Florida... so very uncomfortable, the engine light came on which was an added stress. When we dropped off truck we told them the issue... considering the rental fees we thought we would possibly be reimbursed a partial amount for the miserable drive in pouring rain and 80 degree temps.., but instead we were charged an additional 100.00 plus dollars because we had it 2 days longer... which was our issue due to weather but I would have thought there would been an adjustment made.

Stacey M. en

Grado:

El cliente no dejó un comentario.

Patricia B. en

Grado:

It was great, thank you.

Roy T. en

Grado:

El cliente no dejó un comentario.

Lydia C. en

Grado:

El cliente no dejó un comentario.

Freda R. en

Grado:

El cliente no dejó un comentario.

ashley H. en

Grado:

We needed a larger truck, and reserved a large one. But, when we got there, there was only a small truck and the guy was 30 minutes late. So we had to make more trips than we anticipated and we lost 30 minutes of moving time(we had help pod by the hour).

David T. en

Grado:

Truck a little dirty. Dried mud on drivers side entrance. No big deal though.

kim M. en

Grado:

I think everything is alright, no need improvement.

EVVAN B. en

Grado:

Service was fast and courteous.

TODD N. en

Grado:

El cliente no dejó un comentario.

James L. en

Grado:

El cliente no dejó un comentario.

Ernest M. en

Grado:

El cliente no dejó un comentario.

Tammy B. en

Grado:

El cliente no dejó un comentario.

terry H. en

Grado:

El cliente no dejó un comentario.

steve C. en

Grado:

El cliente no dejó un comentario.

JAMES A. en

Grado:

Be more explanatory on prices after taxes and what are included and what is not. Also explain the insurance that is and isn't covered in the prices better. I was told I would pay $138 for a Uhaul and once I went to pay, it was like $181 bc of insurances and I had only loaded $150 On my card so I had to opt out of the insurance because the time of the day of not being able to load more money In my bank. Not that big of a deal, but was little bit more stressful worring about accidents with no insurance.

COREY C. en

Grado:

El cliente no dejó un comentario.

MARCEL W. en

Grado:

El cliente no dejó un comentario.

Jeffrey P. en

Grado:

Great customer service and very friendly.

Celso C. en

Grado:

Friendly folks

Nathan M. en

Grado:

El cliente no dejó un comentario.

Susan M. en

Grado:

The staff was very nice and helpful. I was surprised they didn't have boxes for sale though.

Jake Q. en

Grado:

Very friendly atmosphere.

Roy B. en

Grado:

El cliente no dejó un comentario.

Jeff M. en

Grado:

Great service! Nice truck! Smooth transaction!

MARIAN B. en

Grado:

El cliente no dejó un comentario.

Bart S. en

Grado:

Nothing! We have always had excellent U-Haul service through Arctic Refrigeration.

Christopher C. en

Grado:

El cliente no dejó un comentario.

richard G. en

Grado:

Location was ok. Equipment was clean but had issues with the trailer. Then road side assistance wanted me to wait 2 hours for them to get there.

sheenia M. en

Grado:

El cliente no dejó un comentario.

DAN L. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

El cliente no dejó un comentario.

james W. en

Grado:

Woman at this location called us at 8:15 am and verbally assaulted us and made threats to charge our account before our truck was even due back. Very nasty person to deal with. We won't be back to do business with them.

Brandon B. en

Grado:

We had reserved a 26ft truck to insure we would only have to make 1 trip and on pick up day, the truck was not available. I understand things happen, but intern we had to make 2 trips and pay double the mileage.

david T. en

Grado:

El cliente no dejó un comentario.

Travis B. en

Grado:

El cliente no dejó un comentario.

Brad C. en

Grado:

El cliente no dejó un comentario.

Pam L. en

Grado:

El cliente no dejó un comentario.

AARON S. en

Grado:

El cliente no dejó un comentario.

AARON S. en

Grado:

El cliente no dejó un comentario.

Thomas O. en

Grado:

El cliente no dejó un comentario.

Ray H. en

Grado:

El cliente no dejó un comentario.

MICHAEL S. en

Grado:

El cliente no dejó un comentario.

Jim A. en

Grado:

Windshield wipers did not work, has steering vibration at 67 mph and left headlight very dim. I consider this poor maintenance and hazardous.

LORIE P. en

Grado:

When the guy went out and hooked the trailer up to the uhaul truck he did not secure it to the ball so when I got to my where I was going to load my truck the trailer popped up while loading.

tracy P. en

Grado:

El cliente no dejó un comentario.

JORGE C. en

Grado:

Friendly staff and knowledgeable

MARY M. en

Grado:

El cliente no dejó un comentario.

terri W. en

Grado:

Excellent customer service! Will definitely use this company at this location again should the need arise!

DOUG W. en

Grado:

El cliente no dejó un comentario.

freddy C. en

Grado:

El cliente no dejó un comentario.

HOWARD S. en

Grado:

El cliente no dejó un comentario.

NETTEA G. en

Grado:

None

EVA S. en

Grado:

Everyone was very friendly and helpful. Our experience was good.

nancy R. en

Grado:

El cliente no dejó un comentario.

JANELLE C. en

Grado:

El cliente no dejó un comentario.

sara C. en

Grado:

Customer service was rude when I called for help

lea G. en

Grado:

El cliente no dejó un comentario.

Harvey C. en

Grado:

El cliente no dejó un comentario.

DAVID P. en

Grado:

It was to expensive, and they charged me for another day just for a few extra hours! I would not recommend them to no one!

Barry C. en

Grado:

Not much, always good service.

DRIVER U. en

Grado:

El cliente no dejó un comentario.

ANITA H. en

Grado:

Truck ordered (14') was not available. I was upgraded to larger truck at 14' price. I had ordered furniture pads....they were not available, but they did call around to other locations and they picked them up for me.