Customer Reviews for Anytime Storage
(Distribuidor de U-Haul del vecindario)

98 comentarios

400 E Broussard Rd   Lafayette, LA 70503

(337) 988-0221

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(337) 988-0221

400 E Broussard Rd
Lafayette, LA 70503

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
2.0

Friendliness, know what they are doing. Not book trucks that are broken. Website sucks. Worse customer experience ever.

Angela F. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephanie l.  |  Overall Experience 
Clasificación:
5.0

Excellent staff, very clean and secure

Lisa H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

karen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandan K. 
Clasificación:
5.0

Well kept facilities. Will return.

Michael B.  |  Overall Experience 
Clasificación:
5.0

There were no keys for the U-Haul and I was charged for the rental. Please refund my entire amount, since I was directed to another U-Haul location and charged for another truck. You charged me $74.63 and I didn't use your truck (Contract #93384120). When I try to call, I'm on hold for 30 minutes before a person comes on the line. Y'all want everyone to do everything online but when stuff doesn't go right, like this time, then YOUR CLIENT has to wait for YOU to answer the phone. I am disputing this charge on my credit card.

Nancy R. 
Clasificación:
3.0

Went to pickup truck for 830. They didn't have it and I needed to go to a different location for 930. There needs to be better communication on Uhaul's end, if they sent me an email earlier stating that it was at a different location it would have been a much better experience.

Everett C. 
Clasificación:
5.0

I had a good experience here, both the facility was nice and the staff was nice too.

Kurt K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisle M. 
Clasificación:
5.0

One suggestion, have a mechanic take a look at the steering rack and transfer case of the one I rented. Steering was very spongey. Breaking was a tad rough for a uhaul so I would have the master cylinder and brake drum looked at as well. Nothing major, just a suggestion.

Beth B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Antoine J. 
Clasificación:
5.0

El cliente no dejó un comentario.

TINA F.  |  Overall Experience 
Clasificación:
5.0

The ONLY reason we left was because we needed a bigger unit and they didn't have one available. Loved everything about the facility.

kim m.  |  Overall Experience 
Clasificación:
5.0

We had a unit for four years and used it extensively. We never had any issues with the unit, the facility, the hours, or the staff. If I need another unit at any point in the future, I'm coming back to this one.

KENNY V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Latisha L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris R. 
Clasificación:
1.0

El cliente no dejó un comentario.

John J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jen P. 
Clasificación:
4.0

The guy that was on Duty was real nice and patient nothing really the computer was real slow but no fault to the worker

Richard M. 
Clasificación:
1.0

Provide better customer service. Clean the inside of the truck. When someone pays for a reservation, Uhaul should RESERVE the truck. My pickup and drop off changed 3 times! I will never use Uhaul again. Complete waste of money!

Courtney S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peggy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edmond D. 
Clasificación:
5.0

Everything you did for us was fantastic. Great truck, fair prices, and great availability. You made a super difficult task for senior citizens as easy as can be considering. THANK YOU SO VERY MUCH!

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam H. 
Clasificación:
3.0

No comment. Checking truck in was very easy and courteous.

Linda R. 
Clasificación:
1.0

I was not informed that there was charged for mileage. Upon the return date of the uhaul I was told that I am being charged for mileage. I informed the corporate office upon signing my contract I was not informed about additional fees. I spoke with representatives on Sunday because it was not clear in when I needed to return the uhaul. I told the representative. I would be making another trip. She never informed me there would be extra fees applied if I did go over the mileage. This is very poor communication. I reviewed my contract and there was no information on the contract about overage.

Bertha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray H. 
Clasificación:
5.0

El cliente no dejó un comentario.

marion P. 
Clasificación:
1.0

Location could not give me a real receipt/contract and charged me additional money without explanation of why after I had set up everything online with website and prepaid what I thought was the total charge except for gasoline. Very disappointed with Lafayette location.

Kem H. 
Clasificación:
5.0

It was a great experience. Vehicle was exactly as requested along with the equipment. It was ready on time and the service rep was quick and knowledgeable.

Kevin H. 
Clasificación:
4.0

Very helpful. Very nice location no changes needed

patrick M. 
Clasificación:
5.0

Great location. Great people. Very friendly and helpful.

Duane W. 
Clasificación:
5.0

Jennifer is the best!

Celeste W. 
Clasificación:
5.0

Drop off went very well.

Amber L. 
Clasificación:
4.0

The truck quick running once we arrived in Lafayette and unloaded the items at the storage facility. We tried to crank it to take it to the gas station to put gas in it. The truck would not crank. I called UHaul and spoke with a representative, and I called the storage facility, which is a drop off point for UHaul, and reported the problem. I received a bill from UHaul this morning for $45.00 for gas. I should not have received a bill for gas. I was prevented from putting gas in the vehicle because the equipment failed to operate properly. You can improve for the next customer by not unnecessarily billing the customer when your equipment fails.

Melissa A. 
Clasificación:
5.0

Management was courteous and facilities were easily accessible and clean. Great facility to store your personal items.

DERALD W.  |  First Impressions 
Clasificación:
3.0

Communication

Jay R. 
Clasificación:
4.0

El cliente no dejó un comentario.

david G. 
Clasificación:
4.0

At least this time, the ac and the heater worked in the vehicle. Big improvement.

dallas F. 
Clasificación:
1.0

The uhaul was dirty on the inside. It was not cleaned out. The lady at the place was rude. She charged me for damages that were already on the truck which really upset me. I will never get a uhaul from this location again.

VERONICA W. 
Clasificación:
3.0

Have the staff check the drop box as they are supposed to and not assume that rentals were not dropped off.

TYLER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACHARY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LIZ M. 
Clasificación:
5.0

Very Professional.

Wren T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mike V. 
Clasificación:
4.0

Make sure that the tires are not retreads.Though I had an issue on my trip. Uhaul was fast and reliable from the time I called for help till I was back on the road only one and a half hours had past. So that was very good.

JOHN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

glenda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA N. 
Clasificación:
1.0

They should have been open until 5 pm. No one was on-site at 4:55 pm, yet "security" doors were left unlocked. If you're open until 5, then 5 it is!

BILL A. 
Clasificación:
3.0

El cliente no dejó un comentario.

LINDY B. 
Clasificación:
4.0

go in and get your uhal and a smile today

KRISTIAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

dave W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J. 
Clasificación:
3.0

did not want to accept the car hauler drop off

Jammie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawn F. 
Clasificación:
5.0

El cliente no dejó un comentario.

terri G. 
Clasificación:
4.0

Very nice people and clean van

JOLYNN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicole B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE D. 
Clasificación:
5.0

Excellent service!

JEFFREY P. 
Clasificación:
5.0

loved the manager, Jennifer as she was so helpful.

CHRIS M. 
Clasificación:
3.0

I was quoted .25 a mile but was charged .89.

Houston R. 
Clasificación:
1.0

The third party renting company "Anytime Storage" did not give proper information and took no responsibility for any issues that came up. I was left with no help when the drop off place was closed. Also, the vehicle dash alarmed with a high temp. Anytime Storage was called and did not call me back with any information as what to do. I kept driving hoping the truck would not overhead and damage.

MIKE B. 
Clasificación:
5.0

Yep, Thanks for the lolly-pop and water yesterday...We were hot! Great Service.

JESSIE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED M. 
Clasificación:
4.0

El cliente no dejó un comentario.

GUY B. 
Clasificación:
5.0

Excellent facility and employees. Highly recommend!!!

TED N. 
Clasificación:
1.0

3 charges were taken out my account and two of which I am still waiting for my debit. Account to be credited. The trucks brake fluid was very low along with trash inside the truck as well.

jonathan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDA D. 
Clasificación:
3.0

El cliente no dejó un comentario.

dwane S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carlos T. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIZABETH C. 
Clasificación:
5.0

In all fairness, the place is new and the drop off I made must have been the first one they had. The lady attendant was neither friendly nor helpful. She had to call and ask someone how to check the trailer in. The emailed receipt was blank.

CURTIS T. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba