Called twice to get help with some question during business hours. First left a message on an answer Machine second spoke to a gentleman who was extremely rude and simply responded with I'm just a mechanic I can't help with U-Haul and took my name and numberâ€¦ No one called back. I ended up having to call CC and waiting on hold for 30 +minutes to get my questions about drop of answered. Next I was then charged the extra fee of $114 due to the mileage again having to call into CC to have all questions answered.Morgan R.
Customer Reviews for Anthony Auto Repair
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Sthepen B.
It was a drop off. I dropped it off a day early. They didn't bother to check it in so I got a call from uhaul asking when I was going to turn in my truck. Make sure it happens correctly.Patrick C.
El cliente no dejó un comentario.Samuel P.
El cliente no dejó un comentario.Daniel P.
The staff is excellent and very helpful.JUSTIN V.
There was a loose front bumper which was already there prior to the rent, but I was not told. I called the lender as soon as I found the damage, because I was not responsible. What the lender did was that he started raising voice with rage, and he called the drop off location told them that I broke the bumper, so charge me for the damage. This lender is truly dishonest. My experience with him was horrible. I will never have a business with him again.daniel C.
Anthony was very nice and helpfulMARY R.
Very niceANDY S.
No one was thereMartin S.
I would recommend to anyoneDarrel W.
El cliente no dejó un comentario.Ron M.
El cliente no dejó un comentario.Joseph V.
Phenomenal serviceJoseph P.
I returned the truck I rented with the gas gauge at the VERY EXACT SAME INDICATION it was at when I took possession of the vehicle. When I got my bill later in the day via an email the rental agency had charged me an extra $11.25 for gas. If U-Haul does not make it right with me it is GOOD BYE U-Haul forever and HELLO Penske Rental.Rickey G.
El cliente no dejó un comentario.Stephen J.
Just an appliance dolly rental this time. The usual upbeat personalities that meet n greet their valued customers! Take care Anthony n DonWilliam C.
Top rated. I've rented uhauls a dozen or more times. Anthony & his associates will put all ur trucking worries behind u. Thanks Anthony!!William C.
Anthony was professional and genuinely helpful - great location and service- thank you!SOPHIA T.
It was a totally positive experience! Understanding, outgoing personality from start to finish! Ty AnthonyWilliam C.
El cliente no dejó un comentario.raul L.
El cliente no dejó un comentario.Mark S.
Your advertising is misleading. $19.95 a day for rental is not accurate. I spent $116 for use of a truck for three hours. 99 cents a mile makes a move very expensive.joel P.
Anthony was awesome. Super friendly.Justin R.
Nothing to improve, Anthony is the best! Very courteous and professional. He is always very helpful. ¡Gracias!Lisa K.
Always a great and friendly experienceROBERT N.
El cliente no dejó un comentario.Robert P.
The online check in is a screwed up mess.Steve M.
El cliente no dejó un comentario.Harold N.
El cliente no dejó un comentario.Olga R.
Provide more clear instruction regarding the word combination lock.Laurali C.
El cliente no dejó un comentario.Jay A.
Dropped off on Sunday and didnt speak or deal with anyone here.Jonathan K.
I think the only thing would be that it be open longer to give people a chance to do what they have to do and we turned in in time maybe till nine at leastEdna L.
Great experienceArt T.
El cliente no dejó un comentario.CYNTHIA R.
You are having a problem with the drop off location. It seems the left hand does not know what the right hand is doing. At pick up I made arrangements to drop off at the nearest place to to where the vehicle was unloaded. A few hours I received a message you wanted me to drop the truck close to 100 miles from completion of use. I had to explained ther was a drop off point approximately 17 minutes from completion point. Why would you want me to drop off that distance costing me money and not consider a much closer drop off. Point. Possibly some training could help.Bill K.
El cliente no dejó un comentario.Mark S.
There was no one there when we turned in the truck, nor even an hour later. We left the keys in a hole in the door. UHaul called the next day to find out when we were turning in the truck.melvina W.
I changed my move date three times. Anthony was accommodating and kind.Luanne J.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.James K.
El cliente no dejó un comentario.CHRISTINE I.
Always great services at Anthony's with a SmileBUTCH D.
Anthony was spectacular. I will definitely be referring this U-Haul location to all my friends and family members. Anthony was so very helpful; he went above and beyond. Thank you so much!clarie A.
El cliente no dejó un comentario.gary R.
El cliente no dejó un comentario.James R.
They were a blessing during mu recent moving experience. When off loading from the moving company, the expected fear of not having downsized enough became a reality in nightmare form. They had an open storage unit and moving truck available immediately with absolutely no paperwork red tape! A Blessing!!!Viv S.
El cliente no dejó un comentario.Bruce S.
El cliente no dejó un comentario.Dakota D.
Fast and friendly service. Uhaul worked great. But really, your representative is a very positive person. I will be using this Uhaul in Florence Az as long as I live around here.Carol F.
El cliente no dejó un comentario.Tonya S.
El cliente no dejó un comentario.Debbie C.
I maid reservations in a closer location. You routed me to a location 25 miles away. Not good!ROBERT R.
Drop off was quick and easy due to drive thru trailer slots and friendly help to detach the trailer. At the Main Street location I was directed to another location a few blocks away where they had a much larger storage lot with easy access.John H.
Your website is the worst I have ever seen.Dennis S.
El cliente no dejó un comentario.Larry W.
El cliente no dejó un comentario.Jessica F.
El cliente no dejó un comentario.Joseph H.
El cliente no dejó un comentario.Tiffany S.
The truck was rough driving it. But otherwise where we picked it up the guy was nice and when we dropped it off the guy was nice. If I had to use you again. GraciasRobin H.
Anthony is a real professional and a terrific ambassador for U-Haul. His knowledge of U-haul equipment and policy and attention to detail made us very confident that our 1000 mile + trip, towing our car on a dolly, would be smooth and uneventful, which it was. I will send anyone, who asks, to Anthony.david P.
El cliente no dejó un comentario.LADISLAO S.
El cliente no dejó un comentario.Travis S.
El cliente no dejó un comentario.Anthony J.
El cliente no dejó un comentario.Mary Anne F.
El cliente no dejó un comentario.Don B.
El cliente no dejó un comentario.Carrie F.
El cliente no dejó un comentario.Keith G.
El cliente no dejó un comentario.Jody M.
El cliente no dejó un comentario.Kim B.
Wonderful service. So helpful and friendly!Linda R.
El cliente no dejó un comentario.Vince K.
El cliente no dejó un comentario.Laura C.
My whole UHAUL experience was impressive.Barbara F.
I was very pleased at first with the location very friendly and helped with everything. I dropped the truck back off the same day I picked it up and left the key in the drop box as was explained to me but now I am being charged for three days because the location did not check the truck back in until today. This is unacceptable practice and I want the charges fixed so that I am not paying an extra 100 dollars for something I did not even use.Teresa T.
Everything worked out awesomePatty B.
Staff was friendly and helpful no complaints at allsusan D.
El cliente no dejó un comentario.Michelle T.
El cliente no dejó un comentario.Kelly M.
The uHaul experience before picking up the car dolly was horrible. It took 2 weeks before we could get one. Good thing we weren't moving and needed one right away. Then we had to drive over 70 miles to pick it up in Florence, AZ. We live 20 miles outside of Globe, AZ.Gary B.
El cliente no dejó un comentario.gene G.
The location I choose to pick up from on the computer did not even have my rental there. They were sending me another min away until I said I didnt want to go anywhere else. The reservations online is inaccurate. Will not use Uhaul again.stephanie P.
Sended notification that you are located in the city where a person may get that way they'll know that you have a service close themOscar C.
The business was closed when we dropped off truckRich D.
We had to call for directions and got a message. I thought we'd never hear back, but the person called in about 3 min. and everything went off without a hitch. Thank you again.MARK W.
Great customer service. I would highly recommend this rental center.SCOTT B.
El cliente no dejó un comentario.Jack K.
Very helpfull staff fulfilling a last minute towing requirement.mike C.
El cliente no dejó un comentario.John D.
Anthony was very helpful in getting me what I needed and helped with hooking up the trailer for safety...he is an excellent representative for Uhaul image...Thank you for the help in my moving...Ronald B.
El cliente no dejó un comentario.MICHEAL W.
All went well,no problems. Excellent.Al P.
Anthony gives outstanding customer service! We appreciate him!!STACY N.
Anthony was a pleasure to work with. He is professional, friendly, and took good care of us.STACY N.