Everything was great. Our boxes arrived early, which worked out perfectly. Contents were all safe and in place. Couldn't have been better.Thomas D.
Customer Reviews for Andys Automotive
(U-Haul Neighborhood Dealer)
Du Bois, PA 15801
(Across from Stoneside Village)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: 9:30 a. m. - 12:30 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Good selection of trucks, helpful staff, and convenient location. My experience was very positive.Thomas D.
Excellent experience.lisa M.
Our reservation was changed 24 hours before pickup meaning we had to drive much further to get our truck. Furthermore the trailer reservation was cancelled, meaning our move had to be delayed by 24 hours while we arranged another one. We had to pay extra miles and time on the truck as a result. I'd like to say I was disappointed in the U-Haul experience, but this level of chaos and disorganization is to be expected. If there were an alternative that cost more, I'd choose it.Jim B.
Unit needed serviced, it was pretty beat up. I rounded up a spare to take with me last minute, I pointed out the worn out left front tire when I brought it back. Brake fluid in reservoir was pretty dark and dirty. Overall the unit made the trip and did its job.Alphonse R.
I was charged 65 dollars for 20 Minutes of use and 4 miles and kept the same gasBrenda W.
El cliente no dejó un comentario.Christopher T.
El cliente no dejó un comentario.Nancy S.
Have no complaints. Andy was very efficient, process was very smooth. He was very nice and pleasant to deal with.kim M.
Very friendly, personable and helpful. Helped me out a great deal. I am very happy with Keri and her husband. Don't know any way to improve the vehicle and service I received.Robert S.
There is a need for bigger trucks in our area.Kelly M.
El cliente no dejó un comentario.Donald W.
Nothing to improve. Very easy to work with, professional, and friendly. Great experience.Heather D.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.Keith H.
El cliente no dejó un comentario.Timothy F.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.Dave M.
El cliente no dejó un comentario.Kevin M.
El cliente no dejó un comentario.Ericka C.
Always quick and easy to process out and in. Very courteous and helpful.Kelli W.
Only spent 5 minutes picking up and even less dropping off. Great customer service.Ken C.
El cliente no dejó un comentario.DOMINIK C.
Great customer service. I would recommend the fuel tank to be full before renting so it's easier to replace the exact fuel back in. Overall best service in townMason F.
El cliente no dejó un comentario.Walter W.
El cliente no dejó un comentario.cathy D.
El cliente no dejó un comentario.Tina S.
The location and representative were awesome. However I reserved it online for Punxsutawney, not Dubois. So I had to take 45 minute detour. I wasn't happy about that but the rental expected (other than that) was above par! ThanksRonald D.
El cliente no dejó un comentario.Phoebe C.
El cliente no dejó un comentario.MARYANN M.
Not much at all. Upfront and honest. Even helped hook it up to make sure it was done to uhaul standards. Will def deal with again!John P.
Had a issue with the drop off location and called the Uhaul customer service line and they were very helpful and resolved a discrepancy in the drop off location. Thank you!!Brian W.
El cliente no dejó un comentario.chuck T.
Treated great by the man who waited on me. Explained everything and didn't act like I was dumb.David G.
Great location always eager to accommodate my needs. TyDavid P.
Uhaul trailer was dropped off at Andy's automotive.They disconnected the trailer when I dropped it off on 4/23 I asked if they needed my pick up receipt they said no I was good to go.The rental was one way and was paid at time of pick up.I just received an email receipt from andys automotive for over $200 charging me for 7 days.They should have seen the rental was paid for already and furthermore the trailer was dropped off the day after I rented it not 7 days.I am now trying to get the charge from andys reversedPeter R.
El cliente no dejó un comentario.DAVID S.
El cliente no dejó un comentario.Laura D.
The Rental/Check in process was easy and quick. The young Lady was very kind, knowledgeable and extremely organized and efficient. I will be renting from this location again. Thank You!!!Debra F.
El cliente no dejó un comentario.Scott C.
El cliente no dejó un comentario.Tori M.
El cliente no dejó un comentario.Jeff W.
El cliente no dejó un comentario.Tanner M.
El cliente no dejó un comentario.DEBORAH A.
El cliente no dejó un comentario.Dawn A.
El cliente no dejó un comentario.Russell B.
El cliente no dejó un comentario.Christopher C.
Very friendly owner and staff! Made everything easy to handle.KRISTA H.
Very friendly and helpful staff. Everything was exceptionalJennifer L.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.robert S.
Staff was helpful and courteous. Would highly recommendWillliam P.
El cliente no dejó un comentario.john L.
This location definitely goes the extra mile. From making the reservation, picking up and dropping off the whole process was seamless. A definite asset to the U-haul company. Will use again when needed.Michael K.
El cliente no dejó un comentario.Bernard C.
I told this location and the girl specifically several times I was driving to Pittsburgh to get a suite of appliances. This location chose to send me in a truck that had NO RAMP, and not tall enough and plain not the right truck - period! Then when I asked for help when I got to Pittsburgh they refused to help, refused to offer a concession, refused to offer a rebate, or any kind of help. This location is a joke, the woman is a clown and I will tell everyone I know as well as on social media to never patronize this establishment again. I have been a Uhaul customer for 20 years and have never had such terrible customer service.JOSEPH R.
El cliente no dejó un comentario.Nathaniel S.
El cliente no dejó un comentario.John S.
Great place and very friendly customer servicePaul Y.
El cliente no dejó un comentario.Walter B.
Make sure requested and rented equipment is in the truck for pick up. We paid for furniture pads and a dolly and none was in the truck when we picked it up.William B.
El cliente no dejó un comentario.DARRYL S.
If reserving online, would be nice if the card was charged at the same time instead of having to do it again at the location. Was confusing/inconvenient.Nicole B.
El cliente no dejó un comentario.MITCHELLLAWRENCE R.
Andy's Automotive was but Pompano Beach was terrible. I returned my unit back on 9/13 this month they charged me a month rental stating it was not. I still arguing with themTeresa F.
Andy's has been the best U-Haul experience I have had at a moment-corporate location. Andy himself actually cares about the business being done there and it shows.Stacey B.
Very nice and friendly peopleERIC M.
El cliente no dejó un comentario.robert M.
El cliente no dejó un comentario.Ron B.
El cliente no dejó un comentario.Alan S.
El cliente no dejó un comentario.Gary T.
El cliente no dejó un comentario.WANDA M.
El cliente no dejó un comentario.MARVIN I.
El cliente no dejó un comentario.Kevin T.
El cliente no dejó un comentario.Trai S.
El cliente no dejó un comentario.KEVIN T.
Staff is great! Very professional! The truck however had 3 holes in the roof. I discovered this after getting the truck half full. Another huge disappointment was this 2016 model year Ford truck didn't have cruise control! That's pretty pathetic and it made a horrible trip trying to stay at 55 MPH on interstate 95 with my wife driving her car behind me, meaning she couldn't use CC either. It just added on top of the stresses of the trip. I was pulling an auto transport so I couldn't exceed 55 MPH. The entire trip all I did was worry and stress about, will the trailer start whipping if I accidentally exceed 55 MPH, will our stuff get wet , on and on. I couldn't get another truck because it was the eve of the 4th of July and I had movers scheduled. I got up on the roof and had to band-aid the holes shut with gorilla tape. The entire 700 miles journey I had to worry about if my belongings would get wet and ruined. I didn't receive any discount for this major inconvenience and it left a bad taste in my mouth. I will use a different rental company next time.Wayne B.
El cliente no dejó un comentario.Kenneth C.
It was Sunday I had to do a return on line. My only complaint is that the hold time for customers service is WAY TO LONG!!!!!RICHARD B.
El cliente no dejó un comentario.Wendy S.
Everything worked out as planned. Customer service was great. We have used this facility servers timesMelina M.
El cliente no dejó un comentario.Tracey B.
El cliente no dejó un comentario.Kent B.
El cliente no dejó un comentario.Rodney T.
The people at this location went above and beyond in terms of service. They were extremely accommodating and seemed happy to help.Robert C.
Charge less for milage, especially since you have to refill the tank.DANIEL O.
Everything was greatBradley W.
El cliente no dejó un comentario.Alexis J.
El cliente no dejó un comentario.ALLAN P.
El cliente no dejó un comentario.Jeff S.
Lower the rate per mile costDouglas K.
El cliente no dejó un comentario.KEVIN R.
My move with Uhaul was a painfully miserable experience. Not only will I never use Uhaul again for ANY service, but I will go out of my way to actively advise anyone I know to avoid this company at all costs. My 2x Uboxes were not ready on the date I was guaranteed, nor were they even at the location I was told they'd be shipped to. The movers I hired through Uhaul's movinghelp.com sat outside the wrong location for 2.5 hours while I remained on hold with customer service. I spoke with 7 people in 4 states and was provided 6 different phone numbers only to get hung up on by the location manager without a resolution. Before hanging up, this location manager tried to justify this runaround by explaining, â€œoh, nobody ever really picks up the phones here. Everyones in the warehouse.â€ When I finally spoke with someone after 2.5 hours, Uhaul took no accountability for my possessions not being ready and could not explain why I was provided a different date and location. Uhaul then advised that I "cancel" the movers that were sitting outside of their location through and that they would not be compensated for their time. They advised that I hire a new moving crew to pick up my box the next day, which was FAR more expensive than the moving company I hired 2 months prior for this job. Fortunately, the moving crew I originally hired shuffled their schedule around for the following day after and were able to accommodate us despite being hung out to dry by this Uhaul location.I ended up paying them an additional $200 out of pocket for their wasted time. When my Ubox DID arrive the next day, it was bulging at the seams with the front door falling off to the point where someone tried to secure it with a piece of plastic wrap. Uhaul has declined to take any accountability nor compensate me for this experience.Angela G.
Andy's is first rate service, friendly, helpful, informative and goes the extra mile to accommodate customer needs. They exceeded all my expectations!Kim C.
El cliente no dejó un comentario.RONALD O.
El cliente no dejó un comentario.Grae S.
As always they gave excellent customer service.MATTHEW P.
Everything about this was easy and efficient. ¡Gracias!Peggy K.
El cliente no dejó un comentario.CHRISTOPHER S.
Muddy area for pickup.Douglas T.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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