Customer Reviews for Andys Automotive
(Distribuidor de U-Haul del vecindario)

174 comentarios

601 W Dubois Ave   Du Bois, PA 15801
(Across from Stoneside Village)

(814) 372-6428

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: 9:30 a. m. - 12:30 p. m.

Servicios en esta ubicación:

Contáctanos

(814) 372-6428

601 W Dubois Ave
Du Bois, PA 15801
(Across from Stoneside Village)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: 9:30 a. m. - 12:30 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very nice and friendly people

ERIC M. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ron B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WANDA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARVIN I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Trai S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN T. 
Clasificación:
5.0

Staff is great! Very professional! The truck however had 3 holes in the roof. I discovered this after getting the truck half full. Another huge disappointment was this 2016 model year Ford truck didn't have cruise control! That's pretty pathetic and it made a horrible trip trying to stay at 55 MPH on interstate 95 with my wife driving her car behind me, meaning she couldn't use CC either. It just added on top of the stresses of the trip. I was pulling an auto transport so I couldn't exceed 55 MPH. The entire trip all I did was worry and stress about, will the trailer start whipping if I accidentally exceed 55 MPH, will our stuff get wet , on and on. I couldn't get another truck because it was the eve of the 4th of July and I had movers scheduled. I got up on the roof and had to band-aid the holes shut with gorilla tape. The entire 700 miles journey I had to worry about if my belongings would get wet and ruined. I didn't receive any discount for this major inconvenience and it left a bad taste in my mouth. I will use a different rental company next time.

Wayne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
3.0

It was Sunday I had to do a return on line. My only complaint is that the hold time for customers service is WAY TO LONG!!!!!

RICHARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy S. 
Clasificación:
5.0

Everything worked out as planned. Customer service was great. We have used this facility servers times

Melina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rodney T. 
Clasificación:
5.0

The people at this location went above and beyond in terms of service. They were extremely accommodating and seemed happy to help.

Robert C. 
Clasificación:
4.0

Charge less for milage, especially since you have to refill the tank.

DANIEL O. 
Clasificación:
5.0

Everything was great

Bradley W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alexis J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff S. 
Clasificación:
3.0

Lower the rate per mile cost

Douglas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN R. 
Clasificación:
1.0

My move with Uhaul was a painfully miserable experience. Not only will I never use Uhaul again for ANY service, but I will go out of my way to actively advise anyone I know to avoid this company at all costs. My 2x Uboxes were not ready on the date I was guaranteed, nor were they even at the location I was told they'd be shipped to. The movers I hired through Uhaul's movinghelp.com sat outside the wrong location for 2.5 hours while I remained on hold with customer service. I spoke with 7 people in 4 states and was provided 6 different phone numbers only to get hung up on by the location manager without a resolution. Before hanging up, this location manager tried to justify this runaround by explaining, “oh, nobody ever really picks up the phones here. Everyones in the warehouse.” When I finally spoke with someone after 2.5 hours, Uhaul took no accountability for my possessions not being ready and could not explain why I was provided a different date and location. Uhaul then advised that I "cancel" the movers that were sitting outside of their location through and that they would not be compensated for their time. They advised that I hire a new moving crew to pick up my box the next day, which was FAR more expensive than the moving company I hired 2 months prior for this job. Fortunately, the moving crew I originally hired shuffled their schedule around for the following day after and were able to accommodate us despite being hung out to dry by this Uhaul location.I ended up paying them an additional $200 out of pocket for their wasted time. When my Ubox DID arrive the next day, it was bulging at the seams with the front door falling off to the point where someone tried to secure it with a piece of plastic wrap. Uhaul has declined to take any accountability nor compensate me for this experience.

Angela G. 
Clasificación:
5.0

Andy's is first rate service, friendly, helpful, informative and goes the extra mile to accommodate customer needs. They exceeded all my expectations!

Kim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grae S. 
Clasificación:
5.0

As always they gave excellent customer service.

MATTHEW P. 
Clasificación:
4.0

Everything about this was easy and efficient. ¡Gracias!

Peggy K. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
3.0

Muddy area for pickup.

Douglas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM E. 
Clasificación:
5.0

very nice operation at this site. great to work with. quick on paper work and gone.

Douglas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett W. 
Clasificación:
5.0

absolutely wonderful and fast at Andy's car care

Douglas B. 
Clasificación:
5.0

Everything was great, trailer was perfect for what we needed. Only recommendation would be to make the 12x6 utility trailer available at more locations. Had to drive an hour away to find one.

MICHAEL H. 
Clasificación:
5.0

The staff was very friendly and helpful. Great experience.

JOHN W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW B. 
Clasificación:
3.0

John was very helpful.

LOUIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shanden V. 
Clasificación:
5.0

Very friendly and courteous.

Craig L. 
Clasificación:
5.0

Everything was excellent from the truck & the staff. The receptionist explained everything I needed to know! Thanks for a great experience!

Dawn R. 
Clasificación:
5.0

Andy's automotive gave top notch service. They were very accommodating with pick up and drop off times. I would highly recommend anyone to visit Andy's.

MATTHEW P. 
Clasificación:
1.0

You can improve by not charging unnecessary crap. By not over charging and forcing someone to pay $100 up front when we were told it would only be around $50. Your customer service is crap. And I'm being as nice as I can. I will NEVER recommend this place to anyone.

Dennis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDSTONE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan A. 
Clasificación:
4.0

Mobile pick up was not working and I had to go through the process inside the location. Slightly inconvenient but glad they were open when I picked up or it would have been a bigger deal.

Rachel D. 
Clasificación:
1.0

Could not pick up truck. Your site sent the verification code an HOUR after I tried to log in an HOUR! And I sat on hold waiting for someone to answer the phone for half an hour! Your service and support sucked and I never got the truck.

Jeremy S. 
Clasificación:
5.0

Nothing. This process went smoothly for me and both locations were super friendly and helpful.

Kartrina R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Fredrick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL N. 
Clasificación:
2.0

El cliente no dejó un comentario.

oscar T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
3.0

Not so friendly, gruff non communicative.

Kenneth K. 
Clasificación:
3.0

Truck ran great. Truck was big enough for what I needed, but I was under the assumption that the truck's trailer part was the 15 foot part. But to really think about it, 15' truck means 15' truck. I guess I was just in a hurry. I would suggest putting upfront, first or in larger print how big the inside measurements of each trailer is on eaxh truck. Still I was satisfied with everything, I would have gotten the next biggest truck. I also would like to say the location is nice and I really liked this place. Friendly, relaxed, hometown, family like vibe. They deserve a good review. Decent service straight to the point and quick (Comcast internet permitting).

RONALD R. 
Clasificación:
4.0

El cliente no dejó un comentario.

TONY C. 
Clasificación:
3.0

There was no one there. Online they indicate being open on Sunday from 9-noon. Arrived around 10:00am and no one there. Found where the key drop was and went the uhaul.com as directed and could easily find how to just return the vehicle online. Only after calling uhaul and listening the the records did i learn to add \share to uhaul web address. From there all went well. Concern if for any older person who is not tech savvy trying to do this. Would hope that in that case, Uhaul would not charge them extra days since uhaul directs if they are not able to accomplish it online to return when the place is open. We were there when they were supposed to be open and would not have been able to do so had online not worked out. People still need people.

mark Y. 
Clasificación:
5.0

Do not know on any improvements. I dropped off truck after hours. I am sure everything would be excellent. From my experience I would definitely recommend this service to anyone. If I would need another U haul I would use this service.

Stephen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIPM W. 
Clasificación:
2.0

Website after hours experience is awful Also- I got charged for extra miles???? Terrible

Timothy S. 
Clasificación:
5.0

Andy's Automotive was extremely helpful and gave great service. Thanks!!!

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keri K. 
Clasificación:
3.0

My brother picked up the truck to bring it over 230 miles. He said there were 2 new trucks & 1 old one in the size I rented. Didn't they give us the old truck. He said the seat wobbled & the truck shook so bad that when he got to my destination his arms & hands hurt so bad from trying to keep it on the road.

Dennis F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

The whole rental went without a hitch. I informed them at Andy's Auto that I would be returning the truck after they closed and that wasn't a problem. "Just drop the key in the drop-box", I was told. I did and all is well. I've used U-Haul many times before, (also in other states) and have always been satisfied. They've earned my trust.

fred M. 
Clasificación:
4.0

They made notes of all my concerns and the leaky roof.

Shannon S. 
Clasificación:
5.0

Nothing they are excellent, professional.

William T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyle C. 
Clasificación:
4.0

Very very friendly and professional. Better than any that I have rented from in the past!!!

Todd D. 
Clasificación:
4.0

Very very friendly service, a lot better than I have had at other locations!!!!

Todd D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

El cliente no dejó un comentario.

CODY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin L. 
Clasificación:
4.0

El cliente no dejó un comentario.

P Thomas P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeannette D. 
Clasificación:
5.0

Andy provided excellent service will return in future .

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS S. 
Clasificación:
5.0

good

Michael R. 
Clasificación:
3.0

El cliente no dejó un comentario.

PATRICIA V. 
Clasificación:
5.0

The customer service is great! I will definitely use them again!

CHARLES L. 
Clasificación:
5.0

Not much of anything. They did a very professional job

Ruston K. 
Clasificación:
5.0

Reservation was changed day before pickup to a location 50 miles away. Called Andys and they were able to get the truck for me at their location, which was what was requested

Robert U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

Good Job. Pleasant experience. No long wait.

Allan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICH M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry S. 
Clasificación:
5.0

Staff was very friendly and checking in and checking out went smoothly. Highly recommended to everyone.

ANNETTE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elijah H. 
No se han enviado comentarios para esta ubicación.

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