Staff was friendly and efficient. The only issue I had was the after hours drop off. There was no where to park on the street so I had to come back the next day to return the vehicle.
Gary Nagaoka
Customer Reviews for Anbar Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
very easy to deal with. Appreciated I could leave my minivan within the gated area overnight while I had the pick up.
Steven JonssonI rented the 10ft van it performed as it should, the rental people were very nice, no problems. A positive experience.
Maurice ComblattWash the vehicles inside and out!
PHILLIP BAILEYParking for an after hours drop off was extremely difficult; I ended up having to parallel park in a spot that was barely large enough for the 20' truck. I have rented from and dropped off with them in the past and have had good experiences, but something needs to be done about being able to return after hours.
CRAIG DEUTSCHThank’u maria and natally freedom store
Luis Gabriel Reyes SoberanisThis location was advertised as a 24/7 drop off location. Upon arrival no code was "on file" per customer service operator. Unfortunately my evening route plans were completly ruined.. Now I need to take morning to return trailer and not get to my job. U-Haul should not advertise things without such "details" on file.
Robert AntonGreat customer service fast and friendly
Nick MirandaCheck that trucks have been cleaned by previous customers, please.
PHILLIP BAILEYNo improvement necessary. They have it completely together.
Barbara AndersIt’s more better if both sides mirror was adjustable
Felix B TribianaFriendly and helpful customer service. I would not change a thing.
Nickolas Perosgreat customer service
ALFREDO JESUS ORTEGAgreat service; within my budget
james rohanGreat customer service. Thank you!
ANTHONY ALCALABrakes were shot. Almost hit a car because ithe truck wouldn’t stop.
Jason PearmanHelpful staff.
Zeb GoodmanThere was a sensor on the back door of the van that had not been repaired. It kept going off the entire time we had rented the van.
Carol BjornYes convenient, and easy reservation, pick up/drop off process. Wonderful friendly and helpful staff!
Kelly TerryVery easy drop off. The young lady who assisted me was very friendly and had my paper work done by the time the trailer was unhooked.
Gerald DavilaI can't think of anything that needs to be done to improve the great experience I had.
Anthony Derpichawesome experience
james rohanExcellent service desk
MATTHEW WHITESmooth transactions! Thank you.
Simon ZarrinFantastic service, extended the rental when I asked.
ALEXANDER OLSONIt was prompt and courteous. Great job!!!!
rene pazIt was quick and easy to reserve the truck and to pick it up. The office staff are very friendly and efficient. Drop off was easy, Thank you!
Cynthia OggNothing, everyone that works here is friendly and helpful I’ve rented the motorcycle trailer from this location numerous times with no issues thank you guys!
Jason ScheuTruck had a flat tire and leaked oil. Staff is friendly and helpful.
ANTHONY ALCALAGreat service . Cleanest uhaul I have ever been to.
Cheryl McGowenBall hitch lock knob very hard to turn. ( im a healthy man ) i had to lube with alittle wd 40. also the" drop gate " chain was missing on one side. Friendly receptionist clean location.
douglas swarthoutFriendly and helpful :)
ANTHONY ALCALAThe truck was much easier to drive than I anticipated! Wish it would have had automatic locks and windows.
Michelle WhittinghamVery professional and friendly staff. A+++
SEAN HURDThank’u maria for you attention
Luis Gabriel Reyes SoberanisTruck was waiting for me, staff very friendly and helpful. I had to extend my rental and they were very accommodating.
scott BerlinThey are amazing
Mirian HernandezNatalie provided really good customer service. Thanks
Barry PearlmanService was great, unlike most other places.
victor villanuevaThe women hooked it up to my car and removed it when I returned. Very friendly and great service.
Paul CarrubaSeats were covered in dog hair.
Amber CervantesLady at the front was very professional and incredibly helpful. Great team!
Garrett RichardThis was my pick-up location (1 hour away from original pick-up location) AFTER customer service tried for over 2 hours of to find me a truck for which I had a reservation (uhaul even called and talked to me to confirm my truck the day before). My original pick-up location was in Aptos, Ca. The Aptos location is terrible. People who work there have with no work ethic. All they said was “call customer service” when the computer said my truck was somehow not available. If this is who is representing the uhaul brand, please fire your hiring manager-they are bad at their job. Mind you, they had many trucks sitting there they could have let me have. Before anyone gets any bright ideas that these trucks are reserved for other people…too bad. Someone took my truck, I would just like to return the favor. If you think the “we guarantee your equipment” is real, think again. Oh, they gave me the $50 “if we don’t have your equipment”, but with the mileage charge, they more than make up for it. The only bright spot was your customer service employee Ashley. She did eventually find a truck, and was very pleasant. Give her a raise, or better yet, make her the new hiring manager.
Frank LeonettiThank you for everything the lady is so pretty and she bring me excellent coustomer service 100% recommended and thank you again
JORGE MENDEZFALCONExtremely friendly staff, very helpful and kind. Instructions were easy and the 15' was in great condition and drove nicely. I was on a wait list for a truck and they were very quick in getting back to me. Wouldn't change my experience, it was lovely.
Jennifer OkamotoNathaly and her team did fantastic! Great service answered all my questions.
Ivan YepezAmazing customers service!!! Friendly, quick and super helpful!
Deborah MolinaCustomer service was excellent. Painless experience!! A++
Timothy StanfordGracias muy atentos excelente servicio❤️
NORYELINA TORRESClean ans safe the costumer service super professional
FRANCISCO DELACONCHASEPULVEDA | Overall ExperienceTy anbar storage. No complaints all love💯
Douglas Allan Witkop | Overall ExperienceEverything was fine other than the light had never worked. The employees at your facility ALL were amazing to deal with. Very courteous and respectful. Thank you
ALVARO ALMIRA | Overall ExperienceJennifer was on top of it!
Akin Otto | Overall ExperienceI really liked it. Facility
Veronica Ortiz | Overall ExperienceAnytime I need storage for a while, this is the only place I use. Thank you Anbar Self Storage.
Lannie Atkinson | Overall ExperienceIt’s a great place to do business with! They are very helpful, clearly communication, and the facility is easy to get to the storage unit. Thank you for great service.
Pamela Masich | Overall ExperienceVery friendly staff.
Debra Lynn Damick | Overall ExperienceBrad the Manager is an exceptional individual. This gave my experience at Anbar storage an A++ The entire experience renting our pride possessions was outstanding. Thank you to the Owner, Brad and the entire team at Anbar storage.
Steven Richard Skipper | Overall ExperienceI really like you service 😃thank you very much they was very helpful
Esperanza Ceja | Overall ExperienceI was very impressed with the quality and service.
FREDDIE LEO CASTILLO | Overall ExperienceCustomer service was great, everyone at the front desk was very professional and on top of everything. Great job!
rebecca cazarez | Overall ExperienceI hope we can get more access after work. Probably close after 8:00 PM? Thanks a lot!
JIE CHEN | Overall Experience