Comentarios del cliente para American Storage Systems

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de American Storage Systems

Grado total:

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Crystal M. en

Grado:

When we went to pick up the trailer there was a truck parked in front. We had to maneuver around the truck to get out. It wasn't too big of a deal because we are used to driving with trailers but for someone that isn't used to it, the parking is a little tight. We also had to drive an hour and a half to pick up the trailer because there were no other trailers anywhere closer. When in the process of moving, driving and extra 1hour and a half, then an hour to the house was not convenient at all.

Eva D. en

Grado:

El cliente no dejó un comentario.

Wayne H. en

Grado:

El cliente no dejó un comentario.

Todd H. en

Grado:

El cliente no dejó un comentario.

Clayton B. en

Grado:

Educate personnel about the equipment so that when you ask a question about the equipment, they will be able to easily answer they question.

Lynn G. en

Grado:

El cliente no dejó un comentario.

WAYNE R. en

Grado:

El cliente no dejó un comentario.

Donald W. en

Grado:

El cliente no dejó un comentario.

Frank K. en

Grado:

Josh was very helpful and polite

John D. en

Grado:

El cliente no dejó un comentario.

April B. en

Grado:

El cliente no dejó un comentario.

Douglas P. en

Grado:

El cliente no dejó un comentario.

Brian B. en

Grado:

El cliente no dejó un comentario.

keith R. en

Grado:

El cliente no dejó un comentario.

tom T. en

Grado:

When reserving a trailer 3 weeks in advance at a DESIRED location, make sure it's there instead of redirecting the day before the pickup

Ladora R. en

Grado:

This is really out of the way. I would have preferred something closer to Oneonta.

James F. en

Grado:

El cliente no dejó un comentario.

Tod L. en

Grado:

El cliente no dejó un comentario.

DAVE C. en

Grado:

Customer service excellent. Trailer itself could use jack on tongue. Due to parking constraints could not leave hooked up while loading. Had to use own jack which was not convenient. Rental rate is high. $200/day. Majority of U.S. work force doesn't make that much.

Lisa B. en

Grado:

Location was great but not the one I had originally chosen online. It would have been helpful for planning purposes to have known that the original site was not an option before my rental was confirmed

Timothy L. en

Grado:

El cliente no dejó un comentario.

Trina N. en

Grado:

Nothing our customer service agent at this store was great. He was quick, knowledgeable, informative and very helpful.

STEVEN C. en

Grado:

.

Dale W. en

Grado:

Truck was spattered with mud inside and outside. There were no road signs to find Pony Farm Road. There were small U Haul signs along the way but the road signs would have provided assurance for correct direction. Josh (manager) agreed but didn't seem interested in contacting the municipality.

Susan W. en

Grado:

Was pleased with courteous service all around!

Eric D. en

Grado:

It was perfect - everything was ready to go when they said it would be.

Susan N. en

Grado:

Josh was a very competent, very courteous and capable U-Haul representative. He promised that the van would be top quality, and it was. All was prepared and as promised. Good show. Would certainly recommed Josh and this location.

Donna G. en

Grado:

Only problem I had was the height of the 15 ft. Truck's cab....I'm 5'3 and disabled. There 's no running boards or anything on it. Know what I had to do? Get MY footstool, & had to the a rope around it, secure it inside on the seat. Then....whilst trying to balance in the still AND not get tangled in the rope, trying climbing in that way. However...said stool was of no use getting out bc it would've been even more of a fall risk trying to step down on it & not tip it over . So I had to slide & drop out of it as I can't jump. One of the times, my arm got scraped on the door so bad on the underside up.just below my armpit that I have a giant bruise there that is several inches wide. No bueno!!!

Sheri L H. en

Grado:

I was completely satisfied.

Richard F. en

Grado:

El cliente no dejó un comentario.

Bailey L. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

Haven’t moved anything in yet but I liked the location and security measures taken. Only using the storage unit for about 6 months but I’m comfortable with what I see so far. Josh was very helpful.