Doing online return process in the night using a mobile phone is very difficult because of limited visibility and the small letters on a mobile phone. While the process itself is good, if something can be done to improve night-time visibility and difficulty in reading instructions on a mobile phone in will be great.SANTHANAM P.
Customer Reviews for America Safe N Sound
(Distribuidor de U-Haul del vecindario)
Hauppauge, NY 11788
(Off Route 111 1/4 mile south of the Long Island Expwy)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 6 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Rented a box truck from Hauppauge location took out insurance package your representative Ryan at 646 260 5253 charged my account 400 dollars and said the floor was damaged and that the insurance did not cover it and that a 500 lb skid of cardboard bent the flimsy plate on the floor. This kind of practice is completely unacceptable when your people push the insurance!!CRAIGJ L.
website could be better, the prompts to buy extra services and materials is a tad annoyingjeremiah M.
El cliente no dejó un comentario.JUANCARLOS M.
El cliente no dejó un comentario.Alexa B.
El cliente no dejó un comentario.JOANNEM A.
El cliente no dejó un comentario.HENRYM H.
Lorraine made the checkin/checkout process smooth and easy. Company-wise the only complaint I have is in regard to the gas tank levels. My rental only had 1/4 of a tank upon pick up and not knowing how the gas mileage would go, I filled the tank at the cost of $75!!! I returned it above 3/4 full! There should be some kind of guide to advise how much gas will be needed. Major unnecessary expense!!!Mary C.
Great service thankyouLAURAJ R.
No issues with one way drop off. This was a good process.HUGHE JR B.
Everything was perfect no more to ask.ðŸ˜ŠðŸ˜ŠOsiris V.
El cliente no dejó un comentario.hector E.
El cliente no dejó un comentario.SANTIAGOJOSUE C.
El cliente no dejó un comentario.STEPHANMATTHIAS R.
El cliente no dejó un comentario.FELIX M.
Everyone at the location was very nice and courteous I would Definitely rent from this location againErick D.
The truck I rented was â€œwell usedâ€ a lot of damage to exterior but was all indicted. I had to look over truck several times to make sure nothing was missed. Otherwise everything else was seamless.Salvatore R.
El cliente no dejó un comentario.Julio A.
I picked up my truck at 4am to move from a storage unit to a new home. Once morning came went to turn ac on NO AC IN THE TEUCK.. then I was still move till 11pm that night. The interior lights in the cargo area also DIDN't which made it EXTEEMLY Difficult to move things at night out the truck. Just overall a bad moving experience for meJason P.
El cliente no dejó un comentario.DAMIAN R.
El cliente no dejó un comentario.Michael A.
I had to hook up the trailer myself and when I returned it they gave me a jack and I had to unhook it myself. Obviously they have people working there that cannot handle the equipment. I'll go back to the Farmingdale location.glen A.
Congratulationsâ€¦ excellent customer serviceCARLOSANDRES M.
Equipment ordered was not in van upon arrival. Was unable to reach customer service for a resolution for an hour.dEMING S.
El cliente no dejó un comentario.joyce P.
El cliente no dejó un comentario.MICHAELA P.
Great service and location ðŸ¥°ðŸ¥°ðŸ¥°Carmen G.
I had m an issue with the website and the phone number when I returned my truck after hours and they charged me a $20 fee. I will be contacting someoneFrank D.
Every thing is perfectMalik A.
El cliente no dejó un comentario.Immer C.
El cliente no dejó un comentario.Gregory N.
El cliente no dejó un comentario.James T.
Called me 1/2 hr before to switch to another location . Don't give credit for gas left in tank . Aside from that no problem .EDward C.
Rick the manager was very accommodating. Thanks again rick!DIANALYNN B.
El cliente no dejó un comentario.DENNISJ W.
El cliente no dejó un comentario.Gregory B.
too costlyYEW-HOONG C.
El cliente no dejó un comentario.PAULJOSEPH M.
El cliente no dejó un comentario.VINCENT R.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.juliana M.
It was perfect and really amazing customer serviceandres P.
El cliente no dejó un comentario.RUDIS V.
BuenoUFREDO GREGORIO P.
El cliente no dejó un comentario.BRIGIDA K.
Overall great experience.it would serve customers if hand trucks and straps are made available as moving pads are.the return on the phone was a little complicated for me.anyone I spoke with on the phone was courtious and helpful.i would definitely use uhaul again.Jacqueline B.
El cliente no dejó un comentario.Hari B.
El cliente no dejó un comentario.IRISO Q.
Great service and attentive store manager.RANDALLL G.
El cliente no dejó un comentario.KRISTOPHERSHREVE J.
El cliente no dejó un comentario.Paul S.
First, I dropped off after-hours, and the location seemed clean and safe... but there was a sign up that said to park "on the street." There was absolutely no possible place to park on the street except where there was a fire-hydrant, which I was not going to do. Second (and this is general feedback for U-Haul), the app-based return process was FAR more complicated and time-consuming than it needed to be, and took FAR longer than I had been given to understand.Brian B.
El cliente no dejó un comentario.Joseph M.
Outstanding customer service and pricing. Highly recommended!!Robert M.
El cliente no dejó un comentario.Roseann C.
the checkout was quick and efficient. desk counter person was helpful and knowledgeable would definitely use this uhaul location again.JOANN N.
El cliente no dejó un comentario.Peter R.
El cliente no dejó un comentario.Carolyn G.
The van smelled like weed!!!!!CY O.
El cliente no dejó un comentario.JUSTINA L.
El cliente no dejó un comentario.Eileen C.
I will never use U-Haul again because I had to take the van back to the same location form where I picked up it wich is inconvenient no more U-HaulAhmed A.
The app system for mobile pickup and drop off was terrible! I called to confirm 3 times prior to pick up date and my order was never in my account!Wayne B.
El cliente no dejó un comentario.Christopher B.
El cliente no dejó un comentario.Jose O.
The lady we dealt with was very friendly and helpful. I will be renting any future uhauls from this location specifically because she was so nice and down to earth. She took the time to answer any and all questions.kenneth S.
El cliente no dejó un comentario.Keith F.
El cliente no dejó un comentario.Richard L.
The vehicle was dirty. I went to return the vehicle the same day. However, the office was closed. I was instructed to go to the website. I went to the website. However, no order number or reservations was applied for meDEANGELAL L.
El cliente no dejó un comentario.Teresa E.
El cliente no dejó un comentario.Edward P.
El cliente no dejó un comentario.SARAVANAN S.
El cliente no dejó un comentario.Wesley L.
beautiful location well maintained and very securetim D.
Everinting is a good thankDarvin V.
El cliente no dejó un comentario.VINCENT C.
I needed my rental at 9am. Due to the last customer not going through the check in process after returning the truck it took almost an hour for me to check out the truck. I liked renting the truck but I think there are some kinks in the process that could be improved for a more efficient process. Once info is imputed into the app, it should not ask again. Example Billing info and address information, its just a waste of time since it takes so long for the steps to load on a smart phone standing outside the facility. The point of the mobile app is to speed things up.Gianni C.
El cliente no dejó un comentario.Adrienne C.
I have rented namy times from them, my experience has heen excellent!Maria S.
Web is not correct check out location was not thereMARY S.
El cliente no dejó un comentario.Fabio L.
El cliente no dejó un comentario.Raishon M.
Very expensiveAndria M.
El cliente no dejó un comentario.Alfonso R.
El cliente no dejó un comentario.Justin M.
El cliente no dejó un comentario.Barbara D.
El cliente no dejó un comentario.Darcy B.
El cliente no dejó un comentario.Anthony C.
El cliente no dejó un comentario.Dora S.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.mike D.
El cliente no dejó un comentario.Henry H.
El cliente no dejó un comentario.Ghulam R.
Rental experience was excellent. Just wish being I only used the trailer for a hour and a half from the time I picked up and dropped off the trailer that the rate would be adjusted to a few dollars less then if I had kept for the allotted 1say rentalMichael K.
I rented a truck 2 years ago. Now the person who was helping with the move went and rent a truck on my name. The company not supposed to use my information before verifying that was me. Very disappointing.MATA E.
Once more great service. The drop off location didn't deal with cash for the uhaul, but that wasn't their fault. They woman behind the counter called to find out how to reimburse me for the deposit since she couldn't give me cash. The first gentleman she spoke to was useless, she called back and spoke to someone else and he held her figure out how to send me a check. Once more, blown away by the entire â€œordealâ€. Fantastic customer serviceKyld M.
El cliente no dejó un comentario.FELIX M.
El cliente no dejó un comentario.John C.
El cliente no dejó un comentario.Alicia J.
El cliente no dejó un comentario.Tasaine G.