El cliente no dejó un comentario.MISTY ELAINE G.
Customer Reviews for Allies Attic
(Distribuidor de U-Haul del vecindario)
Lubbock, TX 79414
(51st Street 1 Block West of Slide Road)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 4 p. m.
- Dom.: 9 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.SHAWN CORY E.
The truck was dirty in the cab and it was not full when I picked it up. It was between half and 3 quarters of a tank. I brought it up to the guys working the desk and they said not to worry about it and just drop it off with the same amount of fuel and I wouldn't be charged extra. This made me uncomfortable. When I left, I went directly to the gas station and it cost $45 to get it to full. When I have previously used uhaul, the trucks have always been full.KASSIDY C.
El cliente no dejó un comentario.Robert E.
El cliente no dejó un comentario.CHRISTOPHER O.
El cliente no dejó un comentario.GLORIA D.
El cliente no dejó un comentario.Carl P.
El cliente no dejó un comentario.Anita W.
El cliente no dejó un comentario.ROBERT F.
The equipment and service were great. No complaints at all. The problem is with the location. The trailers are on a lot across the street from the Uhaul rental office and share the lot with a restaurant. When I arrived to get my trailer, there was no access to it because of the numerous cars parked in the way. The Uhaul worker, bless his heart, had to pull the trailer by hand across the lot, over the curb, and across the street to my car.KARL B.
could be more talkative with the customers, other than just getting the info they need.NORMA W.
El cliente no dejó un comentario.ALICIA R.
El cliente no dejó un comentario.Peter S.
Great staff, very helpful and accommodating!!!Jarrod G.
El cliente no dejó un comentario.Michael T.
El cliente no dejó un comentario.Christine S.
El cliente no dejó un comentario.Nancy G.
El cliente no dejó un comentario.LINDA M.
Went above and beyond on labor day weekend to make sure I was taken care ofJORDAN C.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.THOMAS WAYNE H.
El cliente no dejó un comentario.William M.
El cliente no dejó un comentario.ELVERT G.
El cliente no dejó un comentario.CHARLES D.
Very nice place! The employees are friendly and explain how everything works from getting into the gate and the building where your storage room is. Nice and clean.Sue C. | Overall Experience
El cliente no dejó un comentario.LORI F.
El cliente no dejó un comentario.DEBRA M.
El cliente no dejó un comentario.Shaun M.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.Davidica F.
El cliente no dejó un comentario.Richard T.
Automated drop off was awesome....no hassle and 24/7!Joseph O.
El cliente no dejó un comentario.Esvarrdo R.
El cliente no dejó un comentario.DWAYNEALPHONZO L.
The young man who helped me check the truck in after using made sure I did not get charged an extra fee just for being a few minutes late. He was excellent.COLLIN V.
Very professional and courteous peopleMichael D.
El cliente no dejó un comentario.Carl G.
El cliente no dejó un comentario.J E.
This location was one of the best I've had with U-Haul. It was super fast to return the truck, and they were on top things. I pulled up, and a young man saw me and waited with his iPad. He asked if I was returning it and if I had returned it online yet. I hadn't, and he said he would take care of it and email the receipt. No hassle, no wait, no problem! This is the way it should be done. Great job!Teri A.
El cliente no dejó un comentario.JAMES B.
Easy in and out!RICHARD J.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.CHERYL S.
El cliente no dejó un comentario.STEVEN J.
Nothing needs improvement at the location I dropped off. They were very pleasant and helpful with drop off. Very excellent customer service skills at drop off location.Jerry S.
El cliente no dejó un comentario.Mindy R.
El cliente no dejó un comentario.KARLI C.
The first time I called, we reserved a truck for Saturday. Then they emailed me back no trucks available. I called back on 800 number and found me one for Sunday. I also reserved an appliance dolly and they didn't have one available. I also reserved the truck until end of day Tuesday and somehow it was left off the contract. I told the 800 number person that I my need to Wednesday depending on when we close and get key for the new house.Joe M.
El cliente no dejó un comentario.SARA H.
El cliente no dejó un comentario.MARCUS D.
El cliente no dejó un comentario.LONNIE G.
Very courteous and quickEdward S.
El cliente no dejó un comentario.RICHARD J.
El cliente no dejó un comentario.ronnie L.
Allie's Attic and staff have always been extremely friendly and helpful. They didn't have the trailer I originally wanted (due to no fault of their own - I chose to book my reservation only a few hours in advance on a Friday morning during peak u-haul rental season) but they were still able to get me on the road quickly and with something comparable. Going above and beyond expectations is an understatement when talking about these folks.BRENDEN R.
Very easy drop-off. easy to get into and get the trailer off.Melvyn P.
Terrific customer service!!!Tatum J.
El cliente no dejó un comentario.VANESSA K.
Everything worked out well.Ched D.
El cliente no dejó un comentario.Stephen J.
El cliente no dejó un comentario.Jerome J.
I was charged $170 over my quote. I asked for an explanation and the person checking me in just said "I'm waiting for and answer. Can't you see we're busy?" Snooty and entitled tone included. Due to the deceptive pricing and rude customer service, I will not consider U-Haul in the future.Joseph K.
El cliente no dejó un comentario.RAMON V.
Quick and easy. I attempted to rent in New Deal, TX, but the clerks claimed they didn't know how to work the equipment.Timothy M.
Fast and quickJuan R.
The vehicle was very dirty inside but other than that was a very easy process at this locationTimothy F.
I checked in with a new employee and he needed a little bit of time to help understand how to make the process work but was extremely friendly professional and helpful. Great location, loved the customer service, and everything was as expected. Great experienceMichael B.
El cliente no dejó un comentario.Chris D.
I have used allies attic and Chris several times now. This facility is great! From renting a storage unit to renting U-Haul equipment I have never been disappointed. They are the BEST!!Diane W. | Overall Experience
truck front end and windshield covered with bugs, but personnel took a swipe at cleaning the windshield.Bill S.
However, this was the second place we went. The first was awful. Star Garage in Lubbock. The guy kept talking about things being stolen and then wouldn't give me the truck the 24/7 check in said was mine. Then customer service said he didn't have a truck for me at all! I had already paid and still haven't received an refund for that one.ADAM C.
El cliente no dejó un comentario.Lauren O.
El cliente no dejó un comentario.Thomas H.
El cliente no dejó un comentario.JUAN A.
El cliente no dejó un comentario.DANIEL M.
The uhaul Broke down on me in the middle of the street. I wasn't able to move and was still charged for the vehicle. Also was Hung up on by road side assistance as well after being on hold for 30 minutes. We were stuck for over an hour with no help. ! It was a bad experience.Dalmeshia T.
El cliente no dejó un comentario.COLLIN V.
El cliente no dejó un comentario.Jason W.
Awesome, quick servicerebecca H.
El cliente no dejó un comentario.Shawn S.
El cliente no dejó un comentario.Bryan K.
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.KATHY D.
Everything was very simple and sweet.Stefani G.
El cliente no dejó un comentario.JANE F.
We had a unpleasant experience using the box trailer ...our 6x12 box trailer had a small tire on right back that was not installed properly..we had a blow out system was down for roadside assistance . I was stranded on side of road with my 3 year old and husband...there was no spare to change out phone lines were down website was down ..we were with out help for 4 hours..someone finally stopped to help us ...changed our tire and we got back on the road..if that person did not stop to help who knows how long we would have been with out help..for future they should have aback up for the backup roadside assistance. Employees at both locations were amazing. But safety inspections should be more looked atElida P.
El cliente no dejó un comentario.Daren M.
El cliente no dejó un comentario.seth T.
El cliente no dejó un comentario.Alberto C.
Counter service was quick and efficient. Was hooked up and gone in no time. Excellent!GARY Y.
El cliente no dejó un comentario.YOLIYIN G.
El cliente no dejó un comentario.Kendal W.
El cliente no dejó un comentario.Christina C.
El cliente no dejó un comentario.ALBERTO U.
El cliente no dejó un comentario.Thomas R.
Y'all were amazing, thank you for getting us into a rental truck as fast as possible yesterday when our first truck from somewhere else fell through. We will definitely be back!JOSHUA GARRETT H.
Service was excellent thankseSMERALDA M.
Great staff. People like the gentleman who helped me when I returned my car, are what a business stand out. ¡Gracias!Victor L.
Keep Holden, Chris, and Lisa on the Job. Give them a pay raise.Lloyd H.
El cliente no dejó un comentario.Joan M.
El cliente no dejó un comentario.Edward O.
El cliente no dejó un comentario.James L.
The facility is very clean and the staff was extremely friendly and helpful.DAVID P. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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¡Venedemos cientos de productos para que las mudanzas sean más simples!