Customer Reviews for All Secured Storage
(Distribuidor de U-Haul del vecindario)

196 comentarios

20440 US Hwy 40   Blue Springs, MO 64015

(816) 220-9384

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Sábado:
    10 a. m. - 4  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 11/24/2021: 8:00 a. m. - 12:00 p. m.
  • 11/25/2021 - 11/28/2021: cerrado
  • 12/24/2021 - 12/26/2021: cerrado
  • 1/1/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(816) 220-9384

20440 US Hwy 40
Blue Springs, MO 64015

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Sábado:
    10 a. m. - 4  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 11/24/2021: 8:00 a. m. - 12:00 p. m.
  • 11/25/2021 - 11/28/2021: cerrado
  • 12/24/2021 - 12/26/2021: cerrado
  • 1/1/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Christopher F. 
Clasificación:
5.0

The girl at the desk was phenomenal. I mean REALLY nice, competent and literally made me feel like a friend. Wow. That's a great employee!

Michelle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon E. 
Clasificación:
5.0

Awesome place with awesome people! The units were very clean and the entire place was very well taken care of. It is family owned and operated and they take very good care of their customers.

Charity M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phyllis D. 
Clasificación:
5.0

Very friendly staff, safe and secure location, and clean. I would definitely recommend to anyone.

Yvo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY L. 
Clasificación:
4.0

Was charged 2 extra gallons of gas and I put gas in the truck back to the level I received it in prior to returning. Not happy about that at all and was charged $4.50 per gallon.

Tyrone R. 
Clasificación:
4.0

El cliente no dejó un comentario.

BONNIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany G. 
Clasificación:
5.0

I only dealt with the girl behind the counter. She was fantastic!! Very positive and helpful in every way. Storage areas were clean and we'll maintained. I would recommend this business or use it again in the future.

chris c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Asia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert Z. 
Clasificación:
5.0

This location was excellent. Great experience and customer service.

CURTIS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD T. 
Clasificación:
1.0

You had me drop off over 15 miles from a Uhaul place just 3 miles from me. You then charged me for extra mileage. You should be taking that off of my bill. What a scam your running

Michael H. 
Clasificación:
5.0

After hours drop-off, so no interaction with staff. I did phone the location and leave a message, but the call was not returned.

Antonio A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandilyn N. 
Clasificación:
5.0

El cliente no dejó un comentario.

hannah W. 
Clasificación:
2.0

Very complicated and time consuming

Albert F. 
Clasificación:
4.0

The pickup location was clean and staff was friendly. Upgrade your equipment. Truck was older GMC with over 150,000 miles. The air conditioning worked, thank goodness, but the ride was very unpleasant between the rattling and uncomfortable, bordering on dangerous vibration of the truck to even maintain the minimum speed limit on some freeways.

Joel E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik B. 
Clasificación:
3.0

We did the drop off. Didn't work with any people.

Sean R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler C. 
Clasificación:
5.0

Tell your regional staff not to be assholes.

Kendrick S. 
Clasificación:
4.0

This location was patient with me needing an extension of days which I greatly appreciated. I did NOT appreciate being charged a cleaning fee because I intentionally took the van to a car wash and washed out the inside and outside so they wouldn't have to. I also was charged a gas fee that I'm not going to argue with but have the screenshot showing I filled it back to where it was when I picked it up. Not sure if they were just irritated with me because of the extra long rental or just made a mistake.

Kari T. 
Clasificación:
5.0

El cliente no dejó un comentario.

pat S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RANDOLPH A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WINFRED D. 
Clasificación:
5.0

The customer service here was outstanding! They responded quickly and were very helpful during time their. Only left because of relocation out of state.

Curt V.  |  Overall Experience 
Clasificación:
3.0

Main issue is getting to this one with divided highway, but there was plenty of space to park truck and staff took care of me well.

David H. 
Clasificación:
5.0

Lisa at the front desk is wonderful and I've rented from this location quite frequently and always great service.

TAMMY J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lance T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lance T. 
Clasificación:
5.0

It was an unmanned drop off. There really wasn't anything good or bad about it.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Perry M. 
Clasificación:
5.0

Great customer service! Thank you!

REBECCA C. 
Clasificación:
5.0

The only concern I had was changing who started the contract to the primary driver. Right now I can't climb into trucks, so I had my adult son do the driving. Still was my responsibility, abd when I was turning it in there was trouble with finding us.

CHRISTOPHER D. 
Clasificación:
5.0

Exactly what I needed to get the job done at a reasonable price

Todd J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joy R. 
Clasificación:
5.0

Excellent Facility and Customer Service

Steve D.  |  Overall Experience 
Clasificación:
4.0

The 10' truck I received was very old. Over 88k miles with roll-down windows I haven't seen since the 90s. There were also various knocking sounds coming from the engine bay, and the radio was literally just an am/fm radio: Not even a cassette player typical for the era. Uhaul needs to update their fleet very, very badly.

Daniel K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sue B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS F. 
Clasificación:
5.0

Very efficient and friendly

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tisha R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David E. 
Clasificación:
5.0

The office staff was always very helpful and easy to deal with. Would store there again in a heartbeat!

William H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Orlando A. 
Clasificación:
5.0

Parking lot is not user friendly for trailers (which makes sense cause I didn't even see another trailer). It's a skinny gravel lot with a lot of drivable uhauls on the sides leaving a small drive in the middle. You have to take one 90 degree turn and then immediately another to back the trailer in between other uhauls (a U-turn). I'm not a novice trailer driver but I'm also not an expert. So I slowly drove through the rocky grass to easily drive through the spot and park the trailer. The female owner did not appreciate that and called it disrespectful. But truthfully I actually respect their equipment and wanted to make the safety decision for a poorly designed space. There were uhauls already parked in the “easy” spots. If there's another space to park trailers I do not know it cause the only sign I saw was “return equipment” pointed to the left. I am sorry for offending you but the context of the situation made things tricky and I just wanted to be safe.

Brett K. 
Clasificación:
5.0

The lady who checked us in was very helpful and and welcoming! Would recommend highly!!!

Melissa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

karen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oluchi O. 
Clasificación:
5.0

Excellent!

DIANA O. 
Clasificación:
5.0

The young galbraith extremely helpful

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

clark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chloe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Branton M. 
Clasificación:
5.0

My lady that helped me rent this truck deserves 100 stars. She was the most amazing lady I've ever met!

Bryan S. 
Clasificación:
1.0

I got to the office and the woman told me she could not help me since I had started the online check in. She was very rude and wouldn't even listen to my concern or try to help me she turned around and went into office and left me dazed and confused..I was on the phone with uhaul for 40 minutes trying to get the online check to work. It was absolutely terrible. I've rented from uhaul many times over the years and never experienced such a hateful woman. I definitely believe that I could use some kind of compensation from uhaul. I'll Never go to that facility again.

Joani D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda D. 
Clasificación:
5.0

Easy to return/drop box for key

Anthony P. 
Clasificación:
5.0

Was easy to work with staff, facility was always clean and well maintained.

Bryan W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER M. 
Clasificación:
4.0

Both people were extremely friendly and helpful at pickup and drop off location. I was disappointed that we had to settle for a 20ft instead of a 26ft but overall a good experience. Also Uhaul please find a better system for a " "one way"move other that calling 48 hours ahead of time to notify the customer about the availability.

Scott T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
4.0

Keep the wheels in storage

KIMBERLY S. 
Clasificación:
5.0

Location was changed from original location requiring greater time and distance to pick up vehicle.

Art W. 
Clasificación:
4.0

It was pretty far from where I was located and moving too, so the extra miles I had to add just to pick up was frustrating. It also took a long time to get it picked up.

Sabrina B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kasonga E. 
Clasificación:
5.0

Great service.

Lisa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL P. 
Clasificación:
5.0

This was the finest U-Haul location we have ever utilized over our many decades of moving truck rentals. Absolutely no recommendations. They were spot on in terms of ethics and customer service. Will recommend them any time. JC Dollar,

JOHN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald A. 
Clasificación:
5.0

Amazing service

Scott H. 
Clasificación:
5.0

Great customer service. Thank you.

Pamela L. 
Clasificación:
4.0

The location and service was great. However, as I usually rent from Budget, I decided to give Uhaul a try this time. I will be going back to Budget as your fees are too high. Thanks.

Deborah H. 
Clasificación:
5.0

The girl that helped me was absolutely great. I been renting from U-Haul for quite sometime, and she's the best in terms of customer service I've seen.

Michael L. 
Clasificación:
1.0

We went to pick up our uhaul at 5:30. The place closed at 5. I followed all the steps on my phone, got the keys. Then went to the uhaul. BUT they put the wrong keys in the lock box! I was on the phone for 3 hours trying to get a hold of someone. And when I finally did they said the manager of this place wouldn't answer her phone. And neither would the regional sees manager. So they told me I was screwed until after 9am the next day! No incentives no “I'm sorry”. No nothing.

Chelsea B. 
Clasificación:
5.0

Nothing. Everything was great.

Doris P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kaleb N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber J. 
Clasificación:
5.0

The lady that helped me was so nice and I will definitely go back there to rent a truck

Jevon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William P. 
Clasificación:
5.0

Ensure interior and exterior windows are clean before giving to customer

Ronald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy H. 
Clasificación:
4.0

El cliente no dejó un comentario.

kent N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUANITA C. 
Clasificación:
5.0

Great customer service. 👍

Perry H.  |  Overall Experience 
Clasificación:
5.0

Great place with great staff.

Jeff B.  |  Overall Experience 
Clasificación:
5.0

I was given a great deal. The staff was very helpful and friendly. Seemed very secure

Brandon W.  |  Overall Experience 
Clasificación:
5.0

I was very impressed with all aspects of my experience at this U-Haul. The staff was incredible to work with. I had originally only planned on using the truck for a few hours, but ended up needing it for two days. They were so good to work with me. I also rented a storage unit from them and after realizing how much I had and didn't have enough room, they once again were so good to help me get moved into a bigger unit without having to wait. They are very friendly and eager to help in any way that they can. I would highly recommend this U-Haul and storage to anyone in need of their services.

Tammy F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Karen J. 
Clasificación:
4.0

I wouldn't let tell a customer that they get their deposit back but then try to keep 3/4 of it. I'm happy I called to complain. I liked both locations but I will never use your company again.

Carleigh C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARSHAL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leatha Y. 
No se han enviado comentarios para esta ubicación.

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