Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
As always my pick up and drop off experience was fine.
DOUG KNUTZEN
Rating:
5.0
Customer did not leave a comment.
Eric Stewart
Rating:
5.0
Customer did not leave a comment.
Mary Daniels
Rating:
5.0
Customer did not leave a comment.
R D WILLIAMS
Rating:
5.0
Customer did not leave a comment.
RIC GERIG
Rating:
5.0
Customer did not leave a comment.
Jim Costulis
Rating:
5.0
Clean and an easy quick move of a few pieces of furniture.
Donald England
Rating:
5.0
Customer did not leave a comment.
Collen Sheehan
Rating:
5.0
The rep was super nice every time I went there. Great location.
ROBERT RINGEN
Rating:
5.0
Customer did not leave a comment.
James Franck
Rating:
4.0
Customer did not leave a comment.
LARRY PHELPS
Rating:
5.0
Always great service!
FRANK NAGY
Rating:
5.0
Customer did not leave a comment.
Edward Parris
Rating:
5.0
They are always very helpful and accommodating. Very easy to work with. Their equipment is well maintained.
FRANK NAGY
Rating:
5.0
Customer did not leave a comment.
Judy Gardner
Rating:
5.0
Thank you for always helping when I needed extra help. You guys are the best.
Cindy Perdue
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
FRANK NAGY
Rating:
5.0
Customer did not leave a comment.
Tom Darnall
Rating:
5.0
Customer did not leave a comment.
Tony Larson
Rating:
5.0
Customer did not leave a comment.
Jessica Anderson
Rating:
5.0
Customer did not leave a comment.
Sandra Nelms
Rating:
1.0
Get better at listing trailers as one ways or rotation trailers...because uhaul couldn't get that right I had to rent a storage unit from the location I was trying to rent a trailer from.. cost me more way money and time.. won't be using uhaul again...
Amado Ovideo
Rating:
5.0
Customer did not leave a comment.
Ken Deaville
Rating:
5.0
John was very welcoming on our arrival. Would definitely use this location again for a moving van or mini storage facility.
kathilynn newlin
Rating:
5.0
Customer did not leave a comment.
Richard Kim
Rating:
5.0
Customer did not leave a comment.
Terri Russell
Rating:
5.0
Thx u guys for everything
David Shilley
|
Overall Experience
Rating:
4.0
Check-in was easy and check-out was efficient and fast. I APPRECIATED THAT.
Elizabeth Limbocker
Rating:
4.0
Customer did not leave a comment.
JUDITH KAY GIBSON
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jessica Anderson
Rating:
5.0
Customer did not leave a comment.
Henry Garcia
Rating:
5.0
Customer did not leave a comment.
Jessica Anderson
Rating:
5.0
Very friendly help! Just a good experience!
darrel lashley
Rating:
5.0
Customer did not leave a comment.
Jessica Anderson
Rating:
5.0
The staff was engaged with other clients, but made sure to acknowledge me and assure me they would be happy to assist when/if I needed.
Irene Ybarra
Rating:
5.0
Customer did not leave a comment.
JESSICA ANDERSON
Rating:
4.0
Easy in and out, good hours, clean, friendly management.
Cheri Diehl
|
Overall Experience
Rating:
5.0
It's the best
DEAN RIGNEY
Rating:
5.0
Customer did not leave a comment.
John MARSH
Rating:
5.0
Customer did not leave a comment.
Andrew Wilkie
Rating:
4.0
Customer did not leave a comment.
Eileen Crookes
Rating:
5.0
Customer did not leave a comment.
Mark Psait
Rating:
5.0
Nothing. Just don't go to Pioneer!
Janet Armitage
Rating:
5.0
Customer did not leave a comment.
Loyd Keehner
Rating:
5.0
Customer did not leave a comment.
Loyd Keehner
Rating:
5.0
The employee was knowledgeable, friendly and helpful. This is my second time here and will always go back there as long as they have the equipment that I need.
Diane Cutler
Rating:
5.0
Quick, friendly service. Thank you@
Brad Stephens
Rating:
5.0
Customer did not leave a comment.
Dale Jacobson
Rating:
5.0
Customer did not leave a comment.
Laura Miller
Rating:
4.0
Customer did not leave a comment.
Sally Dawson
Rating:
3.0
Customer did not leave a comment.
Sheryl Reynolds
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kevin Hart
Rating:
5.0
Great service. Prompt, with super concern for safety and efficiency.
William Rupp
Rating:
5.0
Customer did not leave a comment.
Kevin Hart
Rating:
5.0
Customer did not leave a comment.
Bruce or Beverly Hardcastle
Rating:
4.0
Price was over $500 for a rental for the smallest truck for a 150 mile trip.
LEWIS JOHNSON
Rating:
5.0
Customer did not leave a comment.
Michael Ortega
Rating:
5.0
John & Justin were absolutely the nicest guys to work with. Very professional and attentive,
Laurie Johnson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tony Larson
Rating:
5.0
Customer did not leave a comment.
Gerald Smith
Rating:
5.0
Will definitely use this facility again
Janine Hartz
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
John Tupper
Rating:
5.0
Very helpful, friendly.
Hal Eppley
Rating:
5.0
Customer did not leave a comment.
Amy Brooks
Rating:
5.0
Customer did not leave a comment.
Brent Roberts
Rating:
5.0
Customer did not leave a comment.
Anna Schmidt
Rating:
5.0
Customer did not leave a comment.
jodi whittaker
Rating:
5.0
Customer did not leave a comment.
DENNIS GUSEY
|
Overall Experience
Rating:
5.0
All Safe Mini Storage was a lifesaver when we needed temporary storage after a move. Friendly, clean and secure location.
Michelle Do
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard Iyall
Rating:
5.0
Great customer service
william Elliott
Rating:
5.0
Customer did not leave a comment.
Janet Edwards
|
Overall Experience
Rating:
5.0
Great to deal with!
Paul Miller
Rating:
5.0
Customer did not leave a comment.
Sergey Kakorin
Rating:
5.0
Customer did not leave a comment.
Don Perry
Rating:
4.0
Customer did not leave a comment.
Larry Kemmer
Rating:
5.0
John was amazing!! Always kind! Because of John I stayed an additional YEAR!! THANK YOU JOHN!
Dorsi Bispham
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Erin Reynolds
Rating:
5.0
Customer did not leave a comment.
Lisa Horsley
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nelson Moore
Rating:
4.0
This isn't specific to either office or the customer service. This is more about the reservation/ policy. When I made the online reservation, it came up as a 2 day rental but I was hopeful that if I returned the truck within a 24 hour period ( which I did), that it could be adjusted. Because of where we live, options are limited. It was a disappointment, to say the least. Basically, by the time I paid for gas, my rental was $550 for roughly a 23 hour period and 225 miles. That is outrageous!
Linda Spencer
Rating:
3.0
The chain on the tow dolly was too short to even use, but the attendant said it would be just fine. He was in a rush and didn't explain things clearly, either.
Lynda Langston
Rating:
5.0
Nothing to improve this service. It's phenomenal. The people who work there are so pleasant, accommodating and professional.
JoAnne Bugg
Rating:
5.0
Customer did not leave a comment.
James Reiman
Rating:
5.0
Customer did not leave a comment.
Timothy Spink
Rating:
5.0
It was an easy pickup and drop off of the truck. Very smooth and Mae my move almost as easy as my other moves.
David Brockmeier
Rating:
5.0
Customer did not leave a comment.
Benjamin Harrison
Rating:
4.0
Customer did not leave a comment.
Patricia Brown
Rating:
5.0
John was very kind and Very accommodating!
John Basile
Rating:
5.0
Everything was seamless. Appreciated the experience.
David Smith
Rating:
5.0
Friendly and helpful staff
Brian McLain
Rating:
5.0
Drop off was so simple. Two minutes, done.
JAMES BITTNER
Rating:
5.0
Both Justin and John did a fantastic job helping me throughout the process-kudos!
Jana McCulloch
Rating:
5.0
Customer did not leave a comment.
Nelson Moore
Rating:
5.0
Customer did not leave a comment.
JOSH BLACK
Rating:
5.0
Customer did not leave a comment.
Paul Shanahan
Rating:
4.0
The truck was in good operating order it just dirty not the services I remember Uhaul used to be.
I'm grateful for your services I hope that your not neglecting th mechanical services on the trucks I put my family on your trucks.
Cyrus Mayen
Rating:
5.0
Customer did not leave a comment.
Richard Seavey
Rating:
4.0
Customer did not leave a comment.
Melanie Cobb
Rating:
5.0
Customer did not leave a comment.
TIMOTHY SPINK
Rating:
5.0
Customer did not leave a comment.
TIMOTHY SPINK
|
Overall Experience
Rating:
5.0
Long way to go. But everything was fine.
Raymond Gillett
Rating:
5.0
Customer did not leave a comment.
Elizabeth Solsburg
Rating:
5.0
Customer did not leave a comment.
Scot Attridge
Rating:
5.0
Customer did not leave a comment.
POLENCHA NIGHSWONGER
Rating:
4.0
Customer did not leave a comment.
John Tupper
Rating:
5.0
The entire rental process was very efficient and customer friendly. It was easy to set up the rental. And the arrangements for picking up and returning the rental were well thought out. Staff in the entire process were professional and courteous. Keep up the good work. I’ll be a return customer.
tim roth
Rating:
5.0
Customer did not leave a comment.
JPaul Miller
Rating:
5.0
Customer did not leave a comment.
MITCH SMITH
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Christine Jensen
|
Overall Experience
Rating:
5.0
great place with helpful staff
John McMillan
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Frank Gaffey
|
Overall Experience
Rating:
5.0
I would recommend it if they didn't mind their stuff getting really wet and molding that's the problem with the storage unit I had there was always water in there no matter how many dry ribs I put in there it just didn't help everything I pulled out of there was moldy and wet
Dorothy Harris
|
Overall Experience
Rating:
5.0
Yes, I have had the best service a customer could ask for over the past 5 years. My heated unit was a lifesaver with my 3 bedroom - 2 bath home patiently waiting for me to build a new home. Everything was in perfect condition, especially with the cold wet weather at the coast.
SHERYL SCHISLER
|
Overall Experience
Rating:
5.0
You guys rock!
Kaila Lewis
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tim Secrist
|
Overall Experience
Rating:
5.0
Nice facility that fit our needs.
Ed Vesser
|
Overall Experience
Rating:
5.0
NICE FACILITY GOOD FOLKS.
Jim Kappus
|
Overall Experience
Rating:
5.0
Friendly and helpul
James Wolfgram
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHARON WEBER
|
Overall Experience
Rating:
5.0
Dry, clean and never any evidence of rodents. Would highly recommend.
David Tompkins
|
Overall Experience
Rating:
1.0
Uhaul has poor communication with this place. They had no storage locker available. I had to go to a different place.
James Young
|
Reservation
Rating:
4.0
Very friendly and helpful.
Mary Jane Westmoreland
|
Overall Experience
Rating:
5.0
Staff is very friendly and helpful and accommodating. Storage units are clean and well maintained
MARIANNE SCOTT
|
Overall Experience
Rating:
5.0
The owner is very friendly and professional. The best storage unit that I have ever used!!
Ken Foster
|
Overall Experience
Rating:
5.0
The staff that I always dealt with were Richard and John. They were always helpful and mindful of my needs for a safe and VERY clean facility.
william cook
|
Overall Experience
Rating:
5.0
Excellent customer service. Like dealing with a good neighbor!
MICHAEL MITCHELL
|
Overall Experience
Rating:
5.0
The staff was excellent, very friendly and helpful. We found the storage convenient, clean and accessible. Our experience with All Safe Storage was outstanding.
Mark and Cheryl