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Lonnie B.
Customer Reviews for All Indoor Farm Store LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I had requested Wise, VA, but evidently truck was not available there, so I had to go to Norton. No fault of the pick up location. She was very nice and helpful.
APRIL H.There isn't anything to improve on at this location.
Michele E.The cab of the truck was full of dog hair, which got on everything. Additionally the truck stank of animal. The store may not have noticed the smell since it is an indoor farm supply with animals in the store. They re-entered my order, costing me around $50 more than my online reservation. They said this was because my order was location had been changed, even though this change was against my wishes. I was also told there would be an inspection to make sure my vehicle was loaded onto the car hauler correctly and safely; however, they never came back out. The fuel in the truck was slightly lower than the contract showed. I've never had problems with Uhaul before. I believe it is just this location.
David S.Everything was taken care of and ready for the next customer. Good job!
JOYCELEON S.The location is a small dealer in a small town. I wouldn't recommend it except for locals in the town. I went there because they were the only location with the trailer I needed after the location I originally reserved the trailer from rented the only one they had.
Allen L.Keep things the same. Excellent!!
GLenn H.Extraordinario servicio al cliente
TONY M.Have a better system with the fuel
Chris D.I thought the price was too high for the 20' U-Haul. Only had the truck for less than 5 hours and only put 75 miles on it. Was charged over $100 plus $32 for insurance, and ended up putting in $30 gas. $162 was too much for just 5 hours and 75 miles.
Brian S.Super fast at getting us checked out, super friendly staff
Matthew B.11.50 for 2 gallons of gas? I put gas in it before I returned it. The gas gauge for how many gallons to put is incorrect because I put more than it recommended and I still got charged outrageously. They didn't have the dolly I needed. Will not be using their services ever again.
JESSICAMICHELLE C.Will come again
HARRY G.More friendly atmosphere
TANYA E.When I returned the truck it was a hair below 1/4 tank, when I picked it up it was bone dry. I was told I only needed to return the truck with as much gas as it had when I got it. Than I got hit with a $60 gas fee.
robert K.The owner/ manager communicated with me and let me know when I could come to get my trailer. Very nice people.
GLEN O.The best UHAUL center and people in our region. Thank you for taking care of us. - Chris Starnes MD
Christopher S.Hooked up trailer wrong. Didn't cross the safety chains. Other than that they were good but that's a big safety issue.
Anastasia L.Always an easy pick up here.
DAVIDJULIAN S.Felt like I was overcharged. I know I was over charged. Not nice all.
SHERRYLYNN S.Customer service was top notch.
Kyle T.Friendly staff. Easy rental process.
Wesley T.Original truck rental location did not have truck we reserved (not returned by previous customer) and had to switch to this location on morning of rental. Regional Office found this location and truck was ready in 30 minutes. Let me keep auto dolly there until next day so I could come back and pick it up after the truck was loaded. Showed me how to load the auto on the transport.
Kenneth D.Truck was dirty when we got it and I was charged a $25 cleaning fee for something I didn't even do. Just a lot of hidden fees that I was unaware of
Shannon C.U-haul was great but the location and people running it were nasty and rude
james W.Recieved truck and got my refunded cash, very good service.
BRENDA DIANNE B.Very helpful.
Erick B.Yes it is a farm store the smelled awful l stood out side the doors because of the smell waiting for the lady to come out side l have been in pets store where they had mice/ and hamster/ before but have never seen anything that nasty l would never recommend takeing the U Haul back there or renting a U Haul someone needs to visit this place don't take my word for it l usually don't give bad reviews please feel free to contact me if you would like
RHONDA P.The entire staff at the all indoor farm store was super helpful and friendly. Fantastic people.
Christian P.Better signage
john T.Perfect
Elizabeth W.Store wasn't open when I arrived. The truck was not ready. The 24/7 process was a failure. Agreement was not thoroughly explained resulting in EXTREME overcharges. The windows were filthy in the vehicle. No walk around. But it was open on Sunday. Should have observed a day of rest and went somewhere else ANY other day.
Justin T.Just moved into the area. Folks were helpful and nice.
Nathan H.We arrived near closing time and they were very patient and helpful.
Jeff O.Disorganized, unfriendly, not verbally engaging. Just generic.
Marci W.roosters make me smile
Griffin K.Quick and easy process.
Maydina S.Easy drop off with plenty of area to maneuver.
Dale S.Easy, fast and friendly. I'll go back anytime I need a Uhaul
Nathanael P.