Comentarios del cliente para All Indoor Farm Store LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de All Indoor Farm Store LLC

Grado total:

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Andrew A. en

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El cliente no dejó un comentario.

Nathan H. en

Grado:

Just moved into the area. Folks were helpful and nice.

Janet P. en

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El cliente no dejó un comentario.

ANGELA M. en

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El cliente no dejó un comentario.

Sharon T. en

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El cliente no dejó un comentario.

Brandon B. en

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El cliente no dejó un comentario.

Jeff O. en

Grado:

We arrived near closing time and they were very patient and helpful.

Brenda M. en

Grado:

El cliente no dejó un comentario.

Marci W. en

Grado:

Disorganized, unfriendly, not verbally engaging. Just generic.

Griffin K. en

Grado:

roosters make me smile

Maydina S. en

Grado:

Quick and easy process.

Chris C. en

Grado:

El cliente no dejó un comentario.

Dale S. en

Grado:

Easy drop off with plenty of area to maneuver.

Nathanael P. en

Grado:

Easy, fast and friendly. I'll go back anytime I need a Uhaul

Matthew T. en

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El cliente no dejó un comentario.

LISA D. en

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El cliente no dejó un comentario.

Donnie P. en

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El cliente no dejó un comentario.

DALE G. en

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El cliente no dejó un comentario.

brian C. en

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El cliente no dejó un comentario.

Davie G. en

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El cliente no dejó un comentario.

bill T. en

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El cliente no dejó un comentario.

William H. en

Grado:

The truck was dirty when we got it but they charged us for cleaning it when we dropped it back off.

Allen D. en

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El cliente no dejó un comentario.

ron G. en

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El cliente no dejó un comentario.

TB S. en

Grado:

El cliente no dejó un comentario.

Kevin R. en

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El cliente no dejó un comentario.

Jeff J. en

Grado:

The dropoff location is a farm/feed store that deals in live animals, so customers should expect the smell that accompanies that type of business. Not a complaint at all, just full disclosure.

VICTORIA W. en

Grado:

Location was supposed to open at 9. Scheduled the pick up for 9. Store did not open till 9:45

Michael H. en

Grado:

Super slow. Hard to find.

Wanda F. en

Grado:

El cliente no dejó un comentario.

Charles S. en

Grado:

They were very friendly and helpful during my experience. You might check out your online system as they appeared to have trouble with your online forms during the rental process; esp. with the correct charges changing during the process. The system finally worked out in the end. It appeared to not take the inputs and they had to be entered again. Otherwise great experience.

Connie M. en

Grado:

El cliente no dejó un comentario.

Julia W. en

Grado:

El cliente no dejó un comentario.

CLARENCE A. en

Grado:

They charged me for a safe move and safe tow and I didn't ask for either one of them so I want some one to call me and explain why this happened.

jeff S. en

Grado:

El cliente no dejó un comentario.

Joe H. en

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El cliente no dejó un comentario.

Leray D. en

Grado:

El cliente no dejó un comentario.

BRENDA J. en

Grado:

Beth Walker is an asset to the company . She is knowledgeable , friendly , and extremely helpful . I had never rented a truck before ; she helped me decide which truck to choose ( which was smaller than the one I had chosen ) and gave me advice how to pack the truck . I would go only

William H. en

Grado:

Very nice and friendly people at this location

Ronald H. en

Grado:

We had a schedule pick up at 12:30. They were closed. We rescheduled for 1:15, they were still closed. Finally showed up at almost 1:30, made us 2 hours late on our delivery. This is twice the same thing has happened with them. Had a schedule pick up for 9am, they show d up after 10. My last time dealing with them.

en

Grado:

El cliente no dejó un comentario.

hometown V. en

Grado:

Best u- haul rental around coeburn great people great service!

David H. en

Grado:

Need to maintenance the truck and fix the windshield wipers..

Lonnie T. en

Grado:

El cliente no dejó un comentario.

William M. en

Grado:

We dropped off the truck on Monday night and there was no key drop so we had to leave the key with the truck...and they didn't process our the rental untill Wednesday...and I was charged for an extra day when it was their fault for not having a let drop

WAYNE B. en

Grado:

El cliente no dejó un comentario.

Susie S. en

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El cliente no dejó un comentario.

Michele T. en

Grado:

Excellent! Didn't know was going to be so helpful but went beyond my expectations.

Ronald B. en

Grado:

I was transferred to this location from another as they didn't have a Uhaul available. I called the day before I was supposed to pick it up to confirm my reservation and make sure a truck was available. The lady on the phone was very nice and said she was going to add 50 miles to my rental agreement to cover the extra mileage. However when I went to pick up the truck the next day they said they had no record of my reservation and the gentleman had to spend 5-10 minutes on the phone with Uhaul trying to find out why. Thankfully, they gave me a truck that they had on site that was reserved for someone the next day (I hope they were able to get a truck for whoever this was supposed to go to). I asked if I could have the number of miles reduced that I was being charged for as I did not need to drive that far, and I was told that "miles are included". (which is not true, Uhaul charges by the mile). So I had to pay for about 60 miles that I never needed in the first place. My wife also called when I returned home to try to have the number of miles we were charged for reduced and she was told no. She also asked the person who answered if they thought it was fair for us to have to pay all this extra money (not only mileage-but also for the gas we had to use driving 30 minutes out of the way). The guy would not even admit that was unfair and would only say "I just work for Uhaul." While this may truly be out of their control, the customer service was very poor and unapologetic. And if it is out of their control, shame on Uhaul for charging customers for miles they don't use. I would encourage anyone booking a truck to look at the number of miles you are being charged for and make sure you actually need that many. If not, you will pay for them anyway. I will be looking for other moving options in the future and doubt I would ever use Uhaul again.

Martha N. en

Grado:

El cliente no dejó un comentario.

Cathy V. en

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El cliente no dejó un comentario.

Joey B. en

Grado:

Truck had mud inside along with dead bugs.

Robert and Shann D. en

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El cliente no dejó un comentario.

Paula B. en

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El cliente no dejó un comentario.

Joseph F. en

Grado:

When I arrived the back of the truck had been left open all night and it rained. It was still raining when I picked the truck up and the back of the truck was all wet. They did not have anything to clean it up with, other than some cardboard. The lady was nice and swept it out for me, but not knowing the back of the truck was left open during the rain is unacceptable. Also, within 2 hours of my drive the check engine light came on in the uhaul.

Cindy V. en

Grado:

El cliente no dejó un comentario.

diagnostic I. en

Grado:

El cliente no dejó un comentario.

carl R. en

Grado:

El cliente no dejó un comentario.

RomaJean S. en

Grado:

The U-Haul we rented leaked. We had some very expensive items in the U-Haul. Then, the U-Haul broke down on the way to our destination. It took almost 4 hours to get back on the road again. Very frustrated. Would like our money back.

Amy E. en

Grado:

El cliente no dejó un comentario.

Sherri E. en

Grado:

The cab of the truck was dirty. Coffee was spilled all over the cup holders. We were sent to this location because our usual location was closed for the holidays. We did net get the size of truck we needed or requested. We've used uhaul many times before and have always been given a mileage allowance. This truck did not come with any miles. Our $35 Rental turned into $112. Partially due to uhaul sending us to a location further from our reserved site.

Lyndsey L. en

Grado:

El cliente no dejó un comentario.

Dana W. en

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El cliente no dejó un comentario.

Sabrina D. en

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El cliente no dejó un comentario.

Christopher S. en

Grado:

El cliente no dejó un comentario.

bethany R. en

Grado:

Reservation was a jumbled mess. It took an hour and fifteen minutes to get the keys from employee. She did not know any procedures when it came to renting a uhaul even when I had already reserved the track online with credit card and the whole 9 yards. I didn't get the truck for 24 hours because they had booked it the next day at 9 AM. I was already cut hours for what I had paid for so I was already in a crunch and the employee was not helpful at all. I made my trip and returned with in 10 hours although paid for a full 24. All is good because I did it to rent the U-Haul and my move was successful although the u-Haul experience was way more stressful than it should've been

Cressida D. en

Grado:

It should not be located inside of a store where pets are located. Some,people are allergic to & DO NOT like animals. You should make sure that you go over every charge w/the customer & do not place anything extra on the account w/out permission.

Nicole B. en

Grado:

I was supposed to pick up the Uhaul at my scheduled appointment time at 4:00, I called to verify and was told I couldn't pick it up until 5:30. When I arrived at 5:30, they Uhaul was not there, I had to leave and come back at almost 8:00 that night to pick it up. The staff was kind, but this experience was definitely not a good one!!!

WILLIAM S. en

Grado:

El cliente no dejó un comentario.

RICKY M. en

Grado:

El cliente no dejó un comentario.

Martin P. en

Grado:

El cliente no dejó un comentario.

Patricia D. en

Grado:

The last time that I rented from Uhaul and only used it for a few hours instead of a whole day, I was given a prorated charge. This time I was charged for the entire 24 hour period, instead of the 5 hours that I used it. I picked the truck up after 9 am and returned it by 2 pm. It might generate more customers if you offered estimates for shorter periods, rather than 24 hour days.

Glenn P. en

Grado:

El cliente no dejó un comentario.

Jhoanne Whitney B. en

Grado:

El cliente no dejó un comentario.

GEORGE P. en

Grado:

El cliente no dejó un comentario.

DALE G. en

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El cliente no dejó un comentario.

Angela B. en

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El cliente no dejó un comentario.

health W. en

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El cliente no dejó un comentario.

JOANNA Z. en

Grado:

El cliente no dejó un comentario.

Wesley H. en

Grado:

The steering was severely out of line. I had to hold the steering wheel center at 10 o'clock to go straight. If you let go of the steering wheel the van would veere right quickly, which was dangerous.

George B. en

Grado:

comp for mileage, or something.. i tried getting a truck. from the u-haul in jonesville. which would have been a 16 mile round trip move.. was called told no trucks.. three reservations later was directed to a truck in norton va..which u-haul gave me the 50 dollar for there guarantee. and a 26 ft truck for the price of a ten ft... thank god.. because the norton trip was 100 mile trip at .79 cents a mile plus refuel ran me $145.00.. just wasn't my day.. but the u-haul lady did work really hard to take care of getting me a truck...

ROBERT M. en

Grado:

El cliente no dejó un comentario.

EDWIN B. en

Grado:

El cliente no dejó un comentario.

JOSEPH V. en

Grado:

El cliente no dejó un comentario.

Joseph P. en

Grado:

El cliente no dejó un comentario.

REBECCA T. en

Grado:

a quick steam clean out of trailers before a new rent out. An option, even if it incurred a minimal fee, for an earlier than 9:00 pick up, or night before pick up for an earlier departure.

AMBER H. en

Grado:

El cliente no dejó un comentario.

Kathleen R. en

Grado:

El cliente no dejó un comentario.

elizabeth L. en

Grado:

El cliente no dejó un comentario.

ERIC R. en

Grado:

El cliente no dejó un comentario.

DARAS S. en

Grado:

the associates at this location were knowledgeable and very helpful. a complete difference from the monroe nc office.

John J. en

Grado:

The worker was very kind and helpful

CHARLES H. en

Grado:

El cliente no dejó un comentario.

William A. en

Grado:

Gas tank was marked as 1/2 but was below that. Also 17' truck was guaranteed for Big Stone Gap and WAS NOT THERE! Uhaul discounted $10 which is not enough to go over 10 miles to pu and then pay for gas in a truck that was too small and a gas hog. Last 14' truck went RT w/aprox same load for $49 and this one took $38 for the same trip ONE WAY! Very disappointed overall. This was my 2nd rental in 2 weeks and now I will need a third truck in a week or so!

ANNA G. en

Grado:

El cliente no dejó un comentario.

Christopher H. en

Grado:

El cliente no dejó un comentario.

Terri A. en

Grado:

El cliente no dejó un comentario.

Steven S. en

Grado:

Experience was great. Would recommend renting from this company to anyone. The store which handled this transaction on Kentucky avenue in Norton did an amazing job.

donny C. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

Excellent experience. No problems.