Comentarios del cliente para Alex's Gas Bar

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Alex's Gas Bar

Grado total:

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Bradley H. en

Grado:

Everything was great..

Renato A. en

Grado:

Very friendly and helpful. Quick drop off.

J-Ross H. en

Grado:

El cliente no dejó un comentario.

ALEX T. en

Grado:

Excellent Customer service , fast and easy

Richerd F. en

Grado:

El cliente no dejó un comentario.

Laird C. en

Grado:

The staff here are just great. The bridge construction down the road makes it busy out front at times but the location is easy to access.

Arthur R. en

Grado:

very small and hard to get into ... no room to park the truck

Nancy J M. en

Grado:

Excellent service in every way. I will use it again and recommend it to my friends. Nancy Melville

Doug B. en

Grado:

Lights on trailer didn't work properly. Only one signal and brake light. Running lights didn't work at all. Long wait getting the trailer, as we had to do the rental over a cell phone from another location. Paperwork sent to my phone I couldn't open. I had to drive 2hrs out of my way to pick up the trailer

jason H. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

Appalling service with regard to on-line booking. I live in Meaford and the default pickup address was Alex's Gas Bar, on Sykes, in Meaford; i.e. this information was already filled in on the on-line form. As I intended to return the vehicle to the same location I copied the same address into the return location and then proceeded with the rest of the booking. Specifically I selected a regular cargo van and - here's my complaint - at no point in the booking was I informed that one was not available at Alex's. However, when I went to pick up the van, I was told there wasn't one unless I went to Owen Sound to collect it. In fact I was told that only 20' or 26' trucks were available and then given a lecture on how the booking is made through a central U-haul database and not based on what was listed as available at the precise pickup location. Again I repeat that, when selecting a cargo van I was NOT told there wasn't one available at Alex's, so I naturally assumed there would be one and this would be the truck I would be getting. On hearing this the response from the employee at Alex's was (and I quote), "your logic is different to the logic of U-haul". At his suggestion I then called the main U-haul number and was then told a 15' truck was available at Alex's. Interestingly this was never mentioned by the employee at Alex's until I told him what I had just been told and he suddenly remembered that he did have one available. For my purposes that was a better option than a 20 or 26' truck so I took it. However, after returning the vehicle, I was billed for the 15' truck not the cargo van I actually booked. All of this begs the question as to ; (1) whether U-hail deliberately mislead customers by giving the impression vehicles are available at given pick-up address when in fact they are not, or (2) that the on-line booking is not kept up to date so that a customer is not informed if their preferred choice is unavailable (and they can then select another option if they wish), or (3) if this experience was a 'one off' and if I'd booked at a different U-haul outlet more accurate information would have been given. I'd be interested to know the answer to that.

greg F. en

Grado:

nice clean truck

John M. en

Grado:

El cliente no dejó un comentario.

Mike R. en

Grado:

El cliente no dejó un comentario.

Jackie G. en

Grado:

El cliente no dejó un comentario.

Frank F. en

Grado:

El cliente no dejó un comentario.

Karen S. en

Grado:

All good and most helpful.

Robert Z. en

Grado:

El cliente no dejó un comentario.

chuck S. en

Grado:

El cliente no dejó un comentario.

chuck S. en

Grado:

El cliente no dejó un comentario.

Gordon P. en

Grado:

Slow service tried to over charge me.

Francis R. en

Grado:

El cliente no dejó un comentario.

Charles B. en

Grado:

El cliente no dejó un comentario.

Charles B. en

Grado:

El cliente no dejó un comentario.

Elspeth K. en

Grado:

It is sometimes difficult to pick up quickly because Alex is the only one there and has to also serve gas.

Allan C. en

Grado:

Everything great as usual!

Margaret B. en

Grado:

Happy the truck was there. Big sign at the spot saying ordered truck not guaranteed. Since this is what u do, not knowing until 48 hrs before a move is not customer friendly. Thankfully our truck was there

steven K. en

Grado:

El cliente no dejó un comentario.

Allan C. en

Grado:

Great service. Will definitely use again.

Melissa P. en

Grado:

Needs more employees to help him but he is a very nice man very good experience

Terry N. en

Grado:

El cliente no dejó un comentario.