Customer Reviews for Alexanders Automotive
(U-Haul Neighborhood Dealer)

1,810 reviews

1601 Lewisville Clemmons Rd   Clemmons, NC 27012
(S Of Hwy 421)

(336) 766-2132

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(336) 766-2132

1601 Lewisville Clemmons Rd
Clemmons, NC 27012
(S Of Hwy 421)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Augustine Acevedo 
Rating:
5.0

Customer did not leave a comment.

Vickie Bohannon 
Rating:
5.0

Customer did not leave a comment.

Ashley Mitchell 
Rating:
4.0

Customer did not leave a comment.

John Laystrom 
Rating:
5.0

Customer did not leave a comment.

Kevin Sharp 
Rating:
5.0

Customer did not leave a comment.

Andy Scott 
Rating:
5.0

Friendly stuff I highly recommend this place I rent many times from this place thank you so much.

Christian Diolina 
Rating:
5.0

I am a repeat customer and always will be. Great and honest service.

Mike Buckler 
Rating:
5.0

Customer did not leave a comment.

Cesar Andres Perez 
Rating:
5.0

Always fast service. Trucks are very clean. Easy access in and out of business. Highly recommend.

Amdy Scott 
Rating:
5.0

No issues

David Mote 
Rating:
5.0

Customer did not leave a comment.

Steve Solaya 
Rating:
5.0

Easy, quick, and friendly. This is my preferred location now.

Nathan Hardy 
Rating:
5.0

As near as I could tell, there isn't a single thing that needs improving. Checking out the vehicle was swift and easy. The truck ran great. They even explained how to calculate how much refueling was needed. I'd wholeheartedly recommend renting from Alexanders Automotive. AAA+++!!!!

Carlyle Blomme 
Rating:
5.0

About as easy as it gets. Thanks

Steve Livingston 
Rating:
5.0

Customer did not leave a comment.

Byron Zarate 
Rating:
5.0

Great Service!!!!

DONNA ANTHONY 
Rating:
5.0

Customer did not leave a comment.

John Pitman 
Rating:
5.0

Customer did not leave a comment.

Jason Bennett 
Rating:
5.0

Customer did not leave a comment.

Elyse TYRELL 
Rating:
5.0

Customer did not leave a comment.

james juarez 
Rating:
5.0

Customer did not leave a comment.

Russell Peek 
Rating:
5.0

Customer did not leave a comment.

Jonathan Cole 
Rating:
5.0

No improvement needed thank you for your assistance in our move

Richard Jones 
Rating:
5.0

always a good experience with this dealer

James Agar 
Rating:
5.0

Customer did not leave a comment.

Mary H Francis 
Rating:
5.0

Customer did not leave a comment.

Mark Sarday 
Rating:
5.0

Customer did not leave a comment.

Nathan Hardy 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Litaker 
Rating:
5.0

Always have great service at this location.

Jerry Wood 
Rating:
5.0

Easy and quick dropoff process and very kind folks. No issues on my end.

Jim Crotts 
Rating:
5.0

Customer did not leave a comment.

STEVE SOLAYA JR. 
Rating:
5.0

Customer did not leave a comment.

tyler Taylor 
Rating:
5.0

Staff was great and the station owner was great to work with.

Russell Yoder 
Rating:
5.0

Customer did not leave a comment.

James Agar 
Rating:
5.0

Customer did not leave a comment.

Alessandro Morrone 
Rating:
5.0

He was very nice, efficient and helpful.

Erika Shaw 
Rating:
5.0

Customer did not leave a comment.

Ryan Huff 
Rating:
5.0

Customer did not leave a comment.

MARK CAIN 
Rating:
5.0

Trying to check in at the end is painstaking! Website is not very user friendly. Other than that, the location staff were very good!

Michele Coalson 
Rating:
5.0

All is good..

TIMOTHY HASH 
Rating:
5.0

Customer did not leave a comment.

Mollie Able 
Rating:
5.0

Customer did not leave a comment.

Berry Mobley 
Rating:
5.0

Customer did not leave a comment.

Alexander Paschold 
Rating:
5.0

Customer did not leave a comment.

Gary Styres 
Rating:
5.0

Took a little while to figure out how to do everything online. You probably already do so, but encouraging customers to go through the process online to understand the steps prior to the time they get to the location might be helpful.

Craig Johnson 
Rating:
5.0

All around amazing

Jaime Uprichard 
Rating:
1.0

$104.40 based on demand to Asheville? $39.96 based on demand back to Clemmons? Total price gouging. Could have told me to go to another location for a better rate as the reservation was being made online. Can you say monopoly!!!!!!!!

Eric Risner 
Rating:
1.0

WHAT A JOKE!

Sherman Gaskins 
Rating:
4.0

Customer did not leave a comment.

Jahid Ross 
Rating:
5.0

So happy there was a pickup truck available. Getting the truck was easy, return 24/7, and the transaction was completed quickly. Thank you! I'll be back again for the pickup truck!

Therese Harmon 
Rating:
5.0

Customer did not leave a comment.

Chris Andrews 
Rating:
5.0

2nd time using this site and it was smooth and easy. Van was clean and well maintained. Staff were very cordial and accommodating.

Robin Fields 
Rating:
5.0

Customer did not leave a comment.

JOHN DAVIS 
Rating:
5.0

Customer did not leave a comment.

Tim Cushman 
Rating:
5.0

You did everything right.

jason crandell 
Rating:
4.0

Customer did not leave a comment.

Susan McCarthy 
Rating:
5.0

N/A

michiele lawson 
Rating:
5.0

Customer did not leave a comment.

Vincent OBoyle 
Rating:
5.0

Customer did not leave a comment.

terry grant 
Rating:
5.0

This location was convenient and easy to work with. Equipment was in excellent condition.

Matt Maughon 
Rating:
5.0

The customer service is awesome each time we rented from them!!! And easy process!

Melany Madigan 
Rating:
5.0

Other locations have given me old loud eqot with lights on everywhere and one the gas tank cover literally fell apart in my hands. This van was clean, quite, and the gentlemen was nice and efficient. Wish I would have been coming here the whole time I was moving!

Robin Fields 
Rating:
5.0

Customer did not leave a comment.

Bryan Michael 
Rating:
2.0

Truck was dirty. Very difficult to pull a truck with a tow dolly here due to store size. Truck also had transmission issues.

Peter McKenzie 
Rating:
3.0

Customer did not leave a comment.

Joseph Jankowski 
Rating:
5.0

Customer did not leave a comment.

LEVON GURZHIYAN 
Rating:
5.0

Customer did not leave a comment.

James A Kelley 
Rating:
5.0

Customer did not leave a comment.

Charles Paul Sr 
Rating:
4.0

Customer did not leave a comment.

Joyce Murdock 
Rating:
3.0

Lot was too crowded. Not much space to drop off the truck.

Mike Doughan 
Rating:
3.0

The gentleman that helped me was nice. He was helpful. However, I am a single woman and certainly do not drive trucks for a living. When I turned the U-Haul on, it had a tire low indicator. It said the right rear tire needed inflation. I let him know and he said “not to worry about it. It’s just for the cold weather”. However, throughout my entire ride, that light stayed on, and scared me to death. Plus, I could not see my starting mileage due to the warning indicator staying on. I took a picture of the dash at starting, and a picture at ending. Lastly, I made sure to put the right amount of gas and even went over what the line was when I rented the vehicle. But you all charged me 2 gallons of gas which is completely wrong!

Kathleen Deringer 
Rating:
4.0

Customer did not leave a comment.

ROBIN HEFLIN 
Rating:
5.0

Customer did not leave a comment.

Donald Folger 
Rating:
5.0

Customer did not leave a comment.

Charles Sink 
Rating:
5.0

Customer did not leave a comment.

jobira woldemichael 
Rating:
5.0

Customer did not leave a comment.

Christopher Dalton 
Rating:
5.0

Customer did not leave a comment.

Donald Folger 
Rating:
4.0

You nred to lube your tie downs, they was rusted so that I had to oil them before they worked

Gary Ward 
Rating:
4.0

The truck was dirty but served its purpose.

Vickie Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Dottie Davis 
Rating:
5.0

Customer did not leave a comment.

Sherri Jarvis 
Rating:
5.0

Nothing

Daniel Greenier 
Rating:
5.0

Do not charge it great…. Just like it is.the manger was very good.my next time I need to rent it will be here!! Thanks uhaul Lewisville NC.

RICKY SIMPSON 
Rating:
5.0

Windshield needed cleaning but vehicle was otherwise very clean and well maintained. Very good people to deal with - will definitely rent from again.

Mike Allred 
Rating:
4.0

Busy but got the check in and everything done. Felt uncomfortable dropping trailer off after hours because there is no good way to secure the trailer but nothing bad happened and everything worked out fine.

Peter Gross 
Rating:
5.0

We have done two previous (round-trip) rentals from this location and they have always been very helpful and accommodating. We had multiple choices for drop off but specifically chose this location because of previous experiences with them.

Heidi Fazenbaker 
Rating:
1.0

I was overcharged on my rental by almost double the original amount. I drove the rental van for 42 miles; Alexander’s said I drove it 112 miles. I showed them the mapped out mileage of where I traveled for the two hours I had the van, and they were not willing to consider that maybe an 8 and a 0 on an odometer could be mistaken for each other.

Scott Armstrong 
Rating:
5.0

I stopped by on the Friday before to make sure the two dollies w the 26 ft truck was ready for the next day at 11 am he said it was I got there at 10:30 and no dollies for my move it took us so many more hours carrying all the boxes and furniture without them I had to pay labor way more money! How can you haul expect you to order to dollies ahead of time check on it and rent a 26 foot truck without dollies to move things that was ridiculous. I never getting severely sick that night from trying to carry so many things with the hired help I was paying five people $20 an hour.

Karen Duncan 
Rating:
5.0

Customer did not leave a comment.

Wendy Robinson 
Rating:
5.0

Customer did not leave a comment.

Wendy Robinson 
Rating:
5.0

Customer did not leave a comment.

Zack Cecil 
Rating:
5.0

Customer did not leave a comment.

Charles Twilley 
Rating:
4.0

Customer did not leave a comment.

William Dillingham 
Rating:
5.0

Customer did not leave a comment.

Todd Sirbaugh 
Rating:
5.0

Customer did not leave a comment.

Chuck Smith 
Rating:
4.0

All I did was drop off, after hours.

Shawn Ryan 
Rating:
5.0

Customer did not leave a comment.

Matthew Norman-Weatherford 
Rating:
5.0

Customer did not leave a comment.

stan Robinson 
Rating:
1.0

Customer did not leave a comment.

Rudolph Francis 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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