Customer Reviews for AGB 101 Bowness
(Distribuidor de U-Haul del vecindario)

150 comentarios

34 Maguire Rd   Ocoee, FL 34761
(On the Corner of Franklyn and Maguire Rd)

(407) 347-6700

Horarios de la ubicación

  • Lun.- vie.: 7 a. m. - 3:30 p. m.
  • Sáb.: 7 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 5/28/2022 - 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(407) 347-6700

34 Maguire Rd
Ocoee, FL 34761
(On the Corner of Franklyn and Maguire Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 7 a. m. - 3:30 p. m.
  • Sáb.: 7 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 5/28/2022 - 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

They are nice people

Daniela F. 
Clasificación:
3.0

Location hard to find via gps. Entryway not easily marked. Mom's attic had water in it.

Rebecca W. 
Clasificación:
4.0

So my original reservation was for apopka, but that location decided to cancel my reservation while i was standing in the office waiting in line to check out. They reserved this location for me, but didn't tell me it was closed and I'd have to do the online checkout. The online check out took me quite awhile to do.

Justin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kellyn T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Connor F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isaac G. 
Clasificación:
2.0

Over charged me for one hour over and then called me looking for the van even after returning it.

Mathew G. 
Clasificación:
5.0

The lady at this location was very helpful and efficient. Great service!!

Rosana D. 
Clasificación:
4.0

man was helpful - offered to back truck in for me. I was VERY UPSET that i got a 1-way rental, but the rental rate did NOT include enough miles to get from one location to the other. I had to pay an additional fee when I returned the truck.

Vicki Z. 
Clasificación:
1.0

I reported this experience and was told I have a $40 coupon credit. Because at scheduled and paid in advance for a truck and equipment made calls to confirm and did not rcv truck ordered and did not have lift that i already paid for. Was traveling out of state and person was not there had to wait and still did not have what I paid for. Due to having a bigger truck than budgeted ended up paying more in gas and movers had a difficult time moving. I would like to use my coupon for my next move

ALICIA R. 
Clasificación:
5.0

Same as above excellent experience at both ends.

Sandra D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marcello A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DINESH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT O. 
Clasificación:
4.0

El cliente no dejó un comentario.

LIYEAM G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose T. 
Clasificación:
5.0

Great customer and much faster than the other locations near me.

Edwin B. 
Clasificación:
2.0

Update hours of operation - online says it was open 7am until 10 pm - at 5 pm it was closed for the weekend.

Howard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
3.0

The process on the phone is not easy. It kept giving me an unsecured message (WiFi was off) and I would get kicked out and not able to go back. I couldn't finish sending pics of the truck damage without X stickers. You should send someone to check the truck after each customer as the tire light was on before we left. The person who called and verified me was not at all friendly to my friend. If you have a no contact process I would at least have the person calling to verify the driver be more friendly and not just hang up. I will avoid this way of renting a truck again and just find an in person location to avoid all of the issues.

Judith F. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARLOS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cruzmae G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phylleshia H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Concepcion O. 
Clasificación:
2.0

They told me I wouldn't get charged extra if we didn't return Friday because in their words they were closed and after that I got charged and when I called to ask they hung up on me and would not answer, had to call customer service and after waiting 45 mins and they couldn't help. Definitely wouldn't recommend

Kiria L. 
Clasificación:
5.0

The price was high a month earlier I rented one from kingsland Georgia to Apopka Florida and it was over one hundred dollars cheaper

Robin T. 
Clasificación:
1.0

El cliente no dejó un comentario.

NICHOLE S. 
Clasificación:
5.0

Fast online reservations and great customer service! Thanks for making our move a whole lot easier and way less of a hassle! Everything was straight forward and easy to complete! Finished way ahead of schedule!

Aaron L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM A. 
Clasificación:
2.0

El cliente no dejó un comentario.

Marisol D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS C. 
Clasificación:
3.0

Only had quarter tank of gas and truck smelled bad.

Dino G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alida H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
4.0

As a drop off location was fine. It was hard to find. You had to know where you were going.

JIM V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jerome C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Orin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

Very nice staff!

annie D. 
Clasificación:
4.0

I think this is a great way to rent a vehicle, especially on short notice and just for a few hours. My only complaint was since it was my first time doing it it took me twenty minutes to check in, so I lost that amount of time off of my allotted time and ended up rushing at the end and didn't have time to fill the gas tank. Other than that the experience was great!

Holley P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alderson T. 
Clasificación:
5.0

Add sign to main office for ID.

Ramon D. 
Clasificación:
5.0

Arrived early for appointment and met with support person. Was shown the vehicle and he explained the possibility of making sure that you can lock the vehicle with the key in the ignition and that would require a pop n lock to come and unlock the door. We both went over the vehicle and verified mileage. Very friendly and helpful person. Would def use them again !!!

Richard R. 
Clasificación:
5.0

I didn't see a guide in the app or the email about how much gas to put in tank to return to previous level like there is in the paper contract that used to be given prior to using the app.

Mariano D. 
Clasificación:
5.0

I return the truck and I Pay, 5 minute later I decide to rent the same truck and they don't want to cancel the transaction from the first rent so I can continue to use it. So I rent the truck and I had to pay like the first rent. And I put more gas that supposed to and no credit or something. Other thing was perfect.

rafael R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tod C. 
Clasificación:
4.0

Was a little hard to find someone to talk to for the pick up/ return of rental

Sackett D. 
Clasificación:
5.0

Pick up was excellent.

lynde M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

juan A. 
Clasificación:
2.0

I was told it would be $37 and they charged me another 25 why

teresa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jewel F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Betty M. 
Clasificación:
5.0

Not much room to park. Otherwise nice facility.

Sammy C. 
Clasificación:
5.0

Love this guy. Extremely nice and helpful

Viviana M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth A. 
Clasificación:
5.0

When I git the truck loaded and ready to move, the truck would not move so I turned the truck off and restarted then everything went well. Everyone was helpful who I was in contact with.

Roxanne L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald G. 
Clasificación:
5.0

nothing, just keep doing what your doing. Very friendly.

Christopher J M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
3.0

I was advised at the time of pick there would be a 100 dollar deposit because I used a prepaid Visa. When I Got my deposit back it was NOT the full amount there was a EZ Fuel deduction in the amount of 23.38. I have photos of the mileage and gas when I picked up the truck and when I dropped it off. Ot was more than 3/4 of a tank. This would be the second time I have rented with Uhaul and you guys have lied about the gas. I will NOT be renting from you guys again this is ridiculous.

Chartiara M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
3.0

Online experience was awful!

Wallace B. 
Clasificación:
1.0

Nobody home. Drop off spot filled with trash. Poor signage. Awful.

Jack W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Vanessa H. 
Clasificación:
5.0

When plugging in the address, taken straight from the website, to my GPS it did not take me to the correct location. It took me to an open field 2 miles away. However, when I called the man I spoke to was very helpful in finding the correct place.

Katelyn C. 
Clasificación:
1.0

William, the representative who I worked with at this location, caused this to be an unfavorable experience. He did not accurately represent the mileage on the truck at pick up. He also charged me for the moving insurance although I declined it during my online reservation and although he did not ask me if I wanted it during check in.

Ehren S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter B. 
Clasificación:
5.0

Very helpful and great experience

Michael H. 
Clasificación:
2.0

First 2 GPSs had two vehicles going to a location that did not exist, once we we got turned around and finally found the location it was uninviting, not lit up at all. The only way we thought we had the right place was a uhaul drop off box attached to a shanty.

Jason K. 
Clasificación:
2.0

Help the customer no the benefit of the company they send me to other locations not the close one to me

BAYARDO P. 
Clasificación:
1.0

Placed a reservation prior to day of pick up and it made no difference because it took four locations of back and fourth traveling to get to a uhaul location that finally had a truck for me. Truck was filthy and had no gas, not even a gallon. Poor service all together. Will not be using uhaul again.

Nae S. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
3.0

Easy and convenient

Laura I. 
Clasificación:
3.0

Very friendly attendant, but old building

Lionel L. 
Clasificación:
4.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

Gracias

JAY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwayne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronni H. 
Clasificación:
3.0

we reserved the rental at 11410 W Colonial Dr, Ocoee FL, when we got there, they didn't have the equipment we needed. The front desk was rude when I asked for that $50 guarantee. We filed the complaint #1605676. 2 minutes after we filed it, received a call from that manager screaming and cussing at me. We went to Maguire Rd, had to wait 10 minutes for someone to show up. I reserved the equipment at 7:am and didn't get one till 8:15 am . I was 1 hour late and have to pay $100 more for the storage location for my vehicle. This is the worst experiences and I will never use Uhaul again!! If you can hire some uneducated, rude psycho to run the facility, then there is nothing more to say

Dainius M. 
Clasificación:
2.0

Was not impressed by the appearance of the site, rented a dolly for a few hours and when came to return, business was locked up with no way to leave the dolly, finally decided to push it through the chain link gait far enough that it could not be reached, this man has lawn care service and apparently was out mowing grass somewhere.

roger S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nadine B. 
Clasificación:
2.0

We had reserved the truck for 9am. At 9:15 no one was even in the office. We phoned the Uhaul number and someone showed up at about 9:30. We were given the wrong contract and I had to spend more time on the phone with several people to make sure we had the correct charges. Too much time was wasted and these were volunteers giving up their time.

Leanne T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cleber C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raquel W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason B. 
No se han enviado comentarios para esta ubicación.

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