Customer Reviews for Adkisons BP Pure
(U-Haul Neighborhood Dealer)

743 reviews

2800 E Cervantes St   Pensacola, FL 32503

(850) 432-0149

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(850) 432-0149

2800 E Cervantes St
Pensacola, FL 32503

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ryan H. 
Rating:
5.0

I will recommend Adkisons BP Pure to any and everyone!! This is the best spot that uhaul has and better then any other place I've ever used! He is very professional down to earth and very helpful!! I rate Adkisons with 20 stars! Blessings to Adkisons BP Prue!!! Very wonderful Guy!!

LONELL W. 
Rating:
5.0

Larry Adkinson is the best UHaul dealer we have ever rented from and we have rented A BUNCH of UHauls

billy M. 
Rating:
5.0

Everything went perfect keep up the good service.

flora M. 
Rating:
5.0

Top notch service!!!

rob S. 
Rating:
4.0

Customer did not leave a comment.

Tony W. 
Rating:
4.0

Customer did not leave a comment.

Tony W. 
Rating:
5.0

Customer did not leave a comment.

Cassandra B. 
Rating:
5.0

Customer did not leave a comment.

Hettie B. 
Rating:
5.0

Larry is always willing to help in anyway possible for your rental needs. Amazing guy and awesome customer service, will ALWAYS recommend him to everyone

greg G. 
Rating:
5.0

Nice Man

KELLY B. 
Rating:
5.0

Customer did not leave a comment.

Paris D. 
Rating:
5.0

Very polite

Thomas A. 
Rating:
5.0

Customer did not leave a comment.

Tyler B. 
Rating:
5.0

Very easy process and very friendly service I would most definitely recommend and use your services again. Thanks for your service.

francesca D. 
Rating:
5.0

Larry Adkison is the best representative for UHaul and any organization he is affiliated with. Incredible integrity, dedication and the best customer service. I will always be a satisfied customer of Adkison's Pure Service Station.

kevin M. 
Rating:
5.0

Over the years, I've rented UHaul vehicles here and it is the best!

Susan M. 
Rating:
5.0

Larry provided a great service throughout. It should not go unnoticed.

ronnel A. 
Rating:
5.0

Mr. Larry has helped me with multiple transportation issues when my electric work vehicle was inoperable. I appreciate him and his stellar customer service that I know I will receive with every transaction. Thank you. Lori Hughes

Lori H. 
Rating:
5.0

Customer did not leave a comment.

Antrone S. 
Rating:
5.0

Customer did not leave a comment.

rodney K. 
Rating:
5.0

I highly recommend Adkison's BP for all your Uhaul needs. I have used this location several times and will continue to. Outstanding customer service.

Melanie G. 
Rating:
1.0

Filthy cluttered and not a person to be found at drop off 7:30 am.

Cheryl S. 
Rating:
5.0

Larry was extremely busy but still showed the best customer service. He was first class

Connie K. 
Rating:
5.0

Larry provided exceptional service. He went beyond what was required - showing up after business hours which enabled us to utilize the truck when we desired. The truck was clean and Larry provided step by step instructions to make it a seamless rental. Highly recommend Adkisons for truck rentals and automotive services.

kevin M. 
Rating:
5.0

Very helpful, excellent service! I highly recommend them.

Byron A. 
Rating:
5.0

Larry was extremely professional and informative with helping me in my rental!

JENNIFER B. 
Rating:
5.0

Customer did not leave a comment.

Richard V. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE H. 
Rating:
5.0

Very friendly customer service

Rhonda B. 
Rating:
5.0

Customer did not leave a comment.

Bill W. 
Rating:
5.0

Larry was excellent! He answered all our questions. He was friendly and didn't try to rush us even though he was busy. 10/10 will use again

Joshua R. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

I have no complaints. Service was excellent and very accommodating. I would definitely recommend this business.

sherry P. 
Rating:
5.0

Larry was great and made the rental go very smoothly.

GARY E. 
Rating:
5.0

Great service

Craig V. 
Rating:
3.0

Customer did not leave a comment.

Terri T. 
Rating:
5.0

Nothing Larry @ Adkinsons BP is the man!

David Z. 
Rating:
5.0

Customer did not leave a comment.

Garey B. 
Rating:
5.0

Customer did not leave a comment.

Judy R. 
Rating:
5.0

Customer did not leave a comment.

Kurt H. 
Rating:
5.0

Larry was EXCELLENT and very helpful and accommodating and just an awesome person to work with for this move. Highly recommend using him for Uhaul or mechanical needs, just a great experience in a an already stressful time.

carol M. 
Rating:
5.0

Drop off was very easy. The people were very polite.

Betty A. 
Rating:
5.0

Very customer friendly and professional service.

James G. 
Rating:
5.0

Not a thing they done an excellent job taking care of me I really appreciate it

rob S. 
Rating:
5.0

Customer did not leave a comment.

Gina B. 
Rating:
5.0

It was amazing. I would highly recommend.

Matthew V. 
Rating:
5.0

Great drop off spot. Friendly and helpful people.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

CARLOS N. 
Rating:
5.0

Customer did not leave a comment.

TOMMY M. 
Rating:
5.0

Pleasantly surprised. Other location had poorly maintained equipment and nonexistent customer service. Everything was well maintained; dealer friendly and helpful.

Bill M. 
Rating:
3.0

Closed on day of delivery back to Uhaul, this was on a Saturday...

SHAROLYN S. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Larry at Atkinsons BP Pure was friendly, courteous and very helpful. He went the extra mile when there was a mileage error on the paperwork for my truck. They were going to charge me an extra $400 for 950 miles that I didn't put on the truck. He took the time to research the records and figure out the problem. Excellent customer service! Thank you!

Robert A. 
Rating:
5.0

Friendly, knowledgeable, competent

Sandra B. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Nothing. It was as good as it could be. Fast, courteous and hassle free.

Raymond L. 
Rating:
4.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Only had 1/4 tank of gas when we received it and was charged for it when we returned it as such.

John B. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
3.0

Customer did not leave a comment.

Lee W. 
Rating:
5.0

Customer did not leave a comment.

Gregory W. 
Rating:
5.0

Customer did not leave a comment.

PHILIP S. 
Rating:
5.0

The person at this location (Larry, I believe) was very helpful on this day with assisting my husband and I with renting a truck after our truck rental was changed at another location. This person was more than accommodating on this day and it was greatly appreciated. We would recommend this location again and again to others in the future.

Tarsha B. 
Rating:
5.0

Best customer service anywhere. Clean, reliable equipment. Used this service many times here. Top notch all the way around.

Deborah B. 
Rating:
5.0

Larry went above and beyond to secure our truck after Uhaul corporate changed our pickup city with no reason. If not for Larry, it would have been a burden.

Jeff T. 
Rating:
5.0

Customer did not leave a comment.

Florence P. 
Rating:
5.0

Larry went way out of his way to make the experience good and get us what we needed. Thank you!

john S. 
Rating:
5.0

Customer did not leave a comment.

Joshua T. 
Rating:
5.0

BACK UP CAMERA.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

charles G. 
Rating:
5.0

Customer did not leave a comment.

james C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

RANDY M. 
Rating:
5.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

Most helpful customer service provider I have ever encountered in any industry, thanks for the great service!

Jason H. 
Rating:
5.0

Customer did not leave a comment.

elda G. 
Rating:
5.0

Larry had everything ready for me to upon arrival. Vehicle was spotless

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Todd L. 
Rating:
5.0

He was a joy to work with.

ellen S. 
Rating:
5.0

Customer did not leave a comment.

dale R. 
Rating:
5.0

Customer focused, quick, solved potential problems before they happened, great communication, and friendly owner. We lived out of state, but in my short visit, I could tell others were return customers. Also, the owner made sure I wasn't paying for more than I needed - I really appreciated that kind of attention these days!

Kyle W. 
Rating:
5.0

Make the software work better. The man was great but the Uhaul website seemed messed up.

Stuart W. 
Rating:
5.0

Superior customer service!

Sara D. 
Rating:
5.0

Customer did not leave a comment.

Samantha H. 
Rating:
5.0

Customer did not leave a comment.

Ron H. 
Rating:
5.0

Proprietor was polite, cordial and kind. Right side passenger door lock was broken but proprietor was aware. “Change oil soon” prompt also continually displayed and again, am sure proprietor is aware.

Stanley C. 
Rating:
5.0

Excellent customer services. Larry just happened to pull up while we were trying to call a taxi to get a ride to the airport and he offered to bring us there. He saved the day for us!

MICHAEL M. 
Rating:
5.0

The manager was very helpful and professional. Thanks for helping me meet my medical needs in Panama city. Escambia County sheriff department escorted me the entire time.

Robert B. 
Rating:
5.0

Amazing customer service at BP Atkinson, never had a good uhaul experience until them.

Kayla H. 
Rating:
4.0

Great customer service!!!

Brendan P. 
Rating:
5.0

I just wanted to take the time to mention how professional, personable, and helpful Larry was. He was able to set me up with the equipment I needed, when I needed it, and was able to offer me assistance on multiple occasions while I was traveling to my new destination. Thank you Larry!

kyle B. 
Rating:
4.0

Larry was great! Took great care of me! The equipment however smelled of smoke like someone owned it before and smoked inside with the windows up.

Ashton S. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE C. 
Rating:
5.0

Amazing service! Won't be using anyone else from here on out!

Ariela A. 
Rating:
4.0

Thank you for your hospitality; you made our experience worthwhile! That said, the truck has a very clear "no smoking" label that has not been enforced. My dad is a heavy smoker, and this is the most penetrating smoke aroma that I've smelled in a long time.

Justin B. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

bill B. 
No reviews have been submitted for this location.

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