Great location and serviceYip T.
Customer Reviews for Addison
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Yip T.
El cliente no dejó un comentario.David C.
Poor customer service. As a customer comes through the door, I get no recognition that I'm even standing there. Sales representatives has no motivation to assist. I have almost walked out several times prior. Only reason I go to this location is because it's close to home. Good thing I no longer live there though. But due to that fact over here there is alot of competition so I don't think I will no longer use Uhaul services.Omar T.
El cliente no dejó un comentario.Rick S.
El cliente no dejó un comentario.Lynn A.
The vehicle had a hard time shifting into a higher gear. It is an automatic vehicle but it would go up to 4,000 RPMs and Rev. Would not recommend going over 45 miles an hour. Other than that, the truck & location of rental was great.Siara E.
Top notch customer service at this location. Very very nice.Joshua B.
El cliente no dejó un comentario.Howard H.
Great friendly place to rent.Yip T.
El cliente no dejó un comentario.ELOYSE S.
El cliente no dejó un comentario.Adam S.
El cliente no dejó un comentario.ADAM WAYNE S.
El cliente no dejó un comentario.Rob B.
El cliente no dejó un comentario.Darin K.
Weird place to pick up a truck... Asian market?Mark R.
They charged me for an extra day and I returned the truck a day earlier what's up with that bad serviceBRYCE B.
El cliente no dejó un comentario.david D.
need to put sign up at location.Kenneth M.
El cliente no dejó un comentario.Jared S.
Wipe out the front cab of the truck from previous use. There was dirt and dog hair everywhere and had an unpleasant odor for someone with allergies it was a miserable experienceChellene H.
El cliente no dejó un comentario.ELIZABETH B.
El cliente no dejó un comentario.CRAIG E.
This is one of those â€œI have a primary business here already and I guess I'll be a Uhaul location too.â€ kind of locations. I'm not really a fan of those. Everything about the experience was just â€œOkâ€. I spotted two areas of damage that were not already stickered, and one of the guys there took a picture with his cell phone, as did I, which was all fine. But overall, this location is a market and eatery... that's the focus of the business, as well it should be. It's definitely not the â€œUHaulâ€ experience, with pros that work for Uhaul and are 100% focused on UHaul.Aaron W.
El cliente no dejó un comentario.john M.
El cliente no dejó un comentario.WILLIAM L.
El cliente no dejó un comentario.DAVID M.
The inside of the cabin had dried mud on the floor and the cargo area had not been cleaned. There was dirt, dirty paper towels and a coat hanger left in there.Gary B.
I had no problems with the facilities. I did however have a problem with corporate. I spoke to someone on the phone who could not help me but said someone would contact me in 7-10 days. I heard from no one. I emailed someone asking for a review and again no response. I called a second time and I've gotten no help. I will never rent from uhaul again and if any one asks me for a recommendation I will not be recommending youHeather S.
El cliente no dejó un comentario.Terry S.
El cliente no dejó un comentario.DAVID M.
Better signage to access building and parking lot from street.!!!!!!!MARY M.
El cliente no dejó un comentario.Clay O.
They charge for each mile no goodManuel D.
The Uhaul sign in the window is pretty small. I only knew I was in the right place because of the trailers in the parking lot.JASON EDWARD O.
El cliente no dejó un comentario.Tim A.
El cliente no dejó un comentario.Mike S.
El cliente no dejó un comentario.Tammy R.
Even with the so called express method of check-in, it took 1/2 hour to get the keys. We were told other customers to the store were higher priority and we would have to wait. The vehicle was so pinned into a space blocked by another U-Haul truck and other U-Haul trailers that it took another 1/2 hour to tediously get the vehicle out without any damage.Rene S.
El cliente no dejó un comentario.Jared H.
El cliente no dejó un comentario.Scott H.
El cliente no dejó un comentario.Brett D.
The manager at the store was very rude when he had to come help figure out what was wrong with things told me that if I didn't pay ones again the $52.68 that i would be charge for another day for the u-haul that i was returning to them. I had to use two different cards and one $118.08 cents was pending and the other card took the $52.68 out then i had to pay another $52.47 before he said he could close the account. Than when said he was done with me and i could call u-haul to get it figured out and when i did call the guy on the card got a voice mail than he called and someone picked up. I paid the $52.47 and closed the account. Not sure what happened. Would not recommend having to deal with the manager guy there at all he is very unkind and rude. The first person that helped me was very nice and was trying to figure out what was going on also. So not really sure how to rate my experience because one when dealing with the ladies was great however when i had to deal with the manager guy it was not a good experience.Katrina B.
Attendant not available.BRIAN W.
El cliente no dejó un comentario.Emily H.
Friendly staff. Good service.Bill M.
El cliente no dejó un comentario.Campbell P.
El cliente no dejó un comentario.Shauna V.
El cliente no dejó un comentario.Jacqueline H.
The truck was very dirty and there was food crumbs everywhere. We had to run home and get cleaning wipes.Collin W.
It's a building with about three businesses inside that are all food services and/or groceries. Not really well marked but super nice people inside. In and out very quickerik N.
Thank you! We'll be a customer, again, I am sure!!jim V.
The customer service was excellent! They went above and beyond to help me with an already stressful move. I would 100% reccomend this location on addison in the Asian market!lorrietta P.
El cliente no dejó un comentario.David F.
I wood like a manger to call me and I wood like some money back for my Troubles and horrible experiencedaryl B.
El cliente no dejó un comentario.John T.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.shawn M.
El cliente no dejó un comentario.james M.
Car tow dolly straps were jammed on arrival at destinationDennis S.
Also friendly and helpful.Dennis E.
El cliente no dejó un comentario.glenn C.
great placeyip T.
El cliente no dejó un comentario.Tom C.
El cliente no dejó un comentario.John W.
The App is confusing at times when trying to pick up. Would have been easier to go into the store when arrived since we had to anyways. Employee very friendly and courteous.Tony S.
El cliente no dejó un comentario.KEVIN S.
There was no acceptable parking set up for UHaul return. A phone pole and a different poorly parked truck blocked the spot they may have wanted me to use. Employee parked vehicles at this Chinese restaurant were blocking the deep parking spots, and a small UHaul trailer was also parked in a deep space. I ended up parking in what is probably intended to be customers parking when two Chinese restaurant customers moved there vehicles which were parked in two end to end parking spaces. This lot is overfilled and too much traffic. One customer was pretty angry as I was traversing this unacceptable parking lot. This truck has been a driving nightmare and the parking experience had me very annoyed. I hereby request refund or reimbursement of cash due to handling the excessive stress of the poor vehicle and for the waste of my time with parking logistics.CHRISTOPHER S.
El cliente no dejó un comentario.Jessica F.
uhaul was not primary business - other customers kept taking time from my rental to check out even though I was ahead of themKen M.
Website slow, manager worked with me and I was out the door for my move.Warren T.
It took us forever to check out and print a receipt. There were issues with running the credit card transaction and it took us almost 30 minutes to get checked out.KIMBERLY M.
I come to this store often, and quite like it. I've never rented a U haul from this location, but will do so again because it is so convenient for me and the people are really nice.Carol R.
El cliente no dejó un comentario.Thomas V.
Pues Auque yo no pedÃ Aseguransa pero por equivocaciÃ³n la muchacha la puso pero estÃ¡ bien Gracias por su serviciojocabeth V.
They are always friendly and the vehicles are clean and ready to go they just need a place you can drop off after hours. They have every thing fenced and locked up.Shelly K.
Truck smelled like smoke and had trash left in it. Worked fine though, and nice staff.Ian B.
The person was very helpful.Yip T.
All was excellentDenzel R.
Very pleasant young man. We told him our experience, he checked the truck and said fine.Linda M.
Great servicemike M.
Great serviceYip T.
El cliente no dejó un comentario.Jane G.
Staff was very efficient and personable!Michael G.
Wonderful all of it! Thanks! ??Barbara M.
It's the only place around. Have the yard person realize when stuff is fucked up before they send you on the road.Charles B.
Brian was great..william M.
It was close and trucks were available.Kathy B.
El cliente no dejó un comentario.Nathan A.
El cliente no dejó un comentario.Bruce B.
Keep up the good workColin L.
The people in Twin Falls were extremely helpful!David M.
El cliente no dejó un comentario.Christopher L.
El cliente no dejó un comentario.Bart P.
Quick easy and friendly, will rent again! ¡Gracias!Melanie H.
It was a good experience! Very easy.Angela H.
El cliente no dejó un comentario.Linda J.
The pickup facility miscalculated the distance from from old Marsing address to the new Twin Falls residence. The Twin Falls drop off location charged $101.00 extra from the miscalculated mileage and a full additional day rental bringing the rental back, merely 3 hours late. The attendant was rude, cocky, unprofessional and arrogant. I will NEVER DEAL WITH THAT TWIN FALLS U-HAUL LOCATION AGAIN!Douglas D. E.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Ryan W.