Very good to work withKevin C.
Customer Reviews for Add Vantage Self Storage
(U-Haul Neighborhood Dealer)
Plainwell, MI 49080
(M89 and 12th St)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 10 a. m. - 4 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Teresa V.
Nothing it was great serviceDavid H.
El cliente no dejó un comentario.TRACY DAE P.
We will always choose this location when available! The team is wonderful to work with + great customer service!ARLIE ROSE H.
The gentleman that helped was kind and informative. This ended up to be an alternate pickup location. I had questions on payment and he reassured me of the process. Top notch service.Amy B.
El cliente no dejó un comentario.Richard H.
We told them that the ABS light was on and they said it was okay. NOT! We broke down in Minnesota and it took 15 1/2 hours to get towed. The rear seal was gone!Sandy S.
Booking was easy and the gal who helped me was greatJustin P.
El cliente no dejó un comentario.Brian W.
The clerk go me in and out quickly and professionally. She did a great job.Meredith W.
El cliente no dejó un comentario.Weston H.
El cliente no dejó un comentario.Randy F.
Always rent here, highly recommend!danielle A.
Just a store and lock place. Just dropped in a yard. Not open. I had for a 1 day rental, picked up on Saturday morning, returned Saturday afternoon. Received a phone call Monday morning concerning my rental that wasn't returned. Maybe you should call the drop off location first to check with themrandy W.
El cliente no dejó un comentario.Trevor B.
Thank you to Scott and his staff. They where extremely helpful and friendly. I will recommend them to anyone . My trip was made much more comfortable and safe .Celeste C.
No improvements needed, customer service was excellent.becky E.
There is not a lot of space to park the equipment - I took the last spotElizabeth L.
The associate was courteous and great. Super customer service at a very hard time in my life. Would recommend to anyone who is looking for a moving vehicle.Susan M.
The self check app was not user friendlyRobert T.
Mitchell and Scott were extremely helpful with reservation, check in, and return processes. Truck was ready at pickup.Diane L.
El cliente no dejó un comentario.Joe D.
The employee did not attach the trailer correctly to our vehicle at all.KAYLEN EBONEE E.
El cliente no dejó un comentario.SAMUEL ROBERT S.
El cliente no dejó un comentario.DANNY LEO Z.
El cliente no dejó un comentario.YANCY DERRINGER S.
El cliente no dejó un comentario.BRIAN RICHARD M.
There should be clear information that the customer provides a lock and the facility doesn't sell them.Stephen R.
El cliente no dejó un comentario.DENNIS ALEJANDRO W.
Help take trailer off vehicles..we had to do it ourselves and we both have bad backsDEBRA B.
I recommend checking the dash for problems after starting the truck BEFORE you give it to the customer, I had to drive 6 hours with a "Check rear tire: air is low". But other than that, it was good.MIKINDRA RIANN S.
The UHaul equipment is great. The person running this location is awesome.MICHAEL LEVERN C.
El cliente no dejó un comentario.ALICIA SUMMER D.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Ronald B.
Employees were very courteous and helpful. Made it easy.RONALD ERNEST B.
El cliente no dejó un comentario.ANGELA MARIE H.
the business closed early for the day so I had to go online to return the trailer.Librado G.
El cliente no dejó un comentario.NIKKI ZANE G.
El cliente no dejó un comentario.Lori O.
Heather did an excellent job setting everything up! A positive experience from start to finish!WAYNE H.
El cliente no dejó un comentario.KATRINA ARLENE M.
Very friendly people and they were knowledgeable!ELIZABETH A.
El cliente no dejó un comentario.ARTHUR HOWARD L.
Customer service was excellent!Dean K.
El cliente no dejó un comentario.Emily G.
El cliente no dejó un comentario.Courtney B.
El cliente no dejó un comentario.SARAH CATHERINE E.
El cliente no dejó un comentario.JOHN CHRISTOPHER V.
Service was beyond helpful with the mishap of drop off location. She was so nice and understanding, helping me calm down and take care of things. Much appreciated :)SONJA ROSE K.
El cliente no dejó un comentario.Ron E.
El cliente no dejó un comentario.NATHAN ALAN J.
El cliente no dejó un comentario.BRYON C.
Perhaps have smaller trucks. Although the price was not too bad!DESMOND JOHN V.
El cliente no dejó un comentario.MARK ALAN B.
El cliente no dejó un comentario.Craig M.
Nothing. Clean and professionalRICHARDSCHOFIELD R.
A good place to rent fromJanice F.
El cliente no dejó un comentario.DANIEL DWANE M.
El cliente no dejó un comentario.Karin C.
El cliente no dejó un comentario.Tom P.
El cliente no dejó un comentario.kevin C.
Nice guy, ScottJames G.
El cliente no dejó un comentario.rick S.
Awesome service!scott G.
I had to walk thru mud to hook up my trailer which had a flat tire as the agent on duty was not physically capable to perform the task. When I pointed out the flat tire I was told to go to a gas station add air and call Roadside assistance if neededDavid N.
El cliente no dejó un comentario.rick H.
They are so nice and make sure you understand everything! Great service, nice clean truck, fair price - very good experience, no improvements needed!JULIE C.
The truck was late back and we got it late; but the overall experience was very good, because the representative at Add Vantage felt genuinely concerned and made sure we still had a good experience.TODD W.
Very Helpful & Professional. Explained everything very well. Highly recommend this company. No improvement comments needed.Rex S.
great servicescott G.
I did have some stuff missing anything metal or of value was takenfrank j. | Overall Experience
Make sure vehicles have an inspection before renting them outTONYA L.
Have a Great Day. God Bless You.deborah T.
El cliente no dejó un comentario.Johnathan P.
El cliente no dejó un comentario.STEVEN R.
El cliente no dejó un comentario.Cindy C.
They forgot to put the rented blankets in the truck, so I had to drive 40 minutes round-trip to get the blankets.RICHARD H.
TRAILERS NEED A CRANK TO LIFT AND LOWER THE TONGUE. I AM A 76 YEAR OLD MALE AND COULD NOT PHYSICALLY LIFT THE TONGUE OFF THE TRAILER. I HAD TO FIND ANOTHER CUSTOMER TO HELP LIFE IT. THE MANAGER WAS BETTER THAN EXCELLENT. HE LOADED TO TRAILER ON TO MY TRUCK AND HOOKED IT ALL UP. HE WAS A BURLY FIREMAN WHO HAD NO PROBLEM LIFTING THE TONGUE. HE COMMENTED THAT TRAILERS THIS HEAVY SHOULD HAVE CRANK/JACK INSTALLED. I WOULD HAVE BEEN STUCK WITHOUT HELP FROM ANOTHER CUSTOMER. $50 FOR EACH UHAUL TRAILER WOULD BE A WISE INVESTMENT.leroy G.
El cliente no dejó un comentario.Frank C.
Service was prompt and courteous! The floor board/vents were very dirty near the desk area where the customer chairs are located; overall store was in good shape.John S.
Very helpful manager called me to advise me of a better way to rent the moving van that would save money.John J.
Everything was well taken care of, truck was ready to go when I arrived. Scott was great to work with !doug R.
El cliente no dejó un comentario.Clayton U.
El cliente no dejó un comentario.Karl G.
Trucks are easy to pick up but it is not clear where to drop the key when returning.Randy N.
Didn't know how to attach trailer to my truck. Was going to let me drive off with it not being attached correctly until I insisted that we redo it. Clamp was damaged and was told to just go buy a new one or fix it myself with plyers. I had to help lift the trailer to put on my truck and it was very heavy. They tried to Jack it up with a very old small car Jack and the trailer fell off of it. I'm very disappointed.Jennifer H.
awesome service- I have used this location in the past and they have always been very helpful!Jimmy J.
El cliente no dejó un comentario.bruce H.
El cliente no dejó un comentario.Hans N.
The customer service at this location is awesome. I've used this location twice and will continue to use it for future moves. Thanks uhaul!Gregory N.
Scott does an amazing job!!scott G.
The lady that waited on me was friendly and helpful. I will rent from this location again.kameron J.
El cliente no dejó un comentario.DOUGLAS L.
All around great!!Jared V.
Great customer service, had a wonderful experience at both locations.erin R.
El cliente no dejó un comentario.Jane C.
El cliente no dejó un comentario.Andy K.
This is where we were told no money back.mark F.
Thanks for making moving that much more helpfultammy e. | Overall Experience
Easy access. Secure. Felt safe, even at night when accessing my unit. Would use again!sarah v. | Overall Experience
We highly recommend Add Vantage Storage. Great location, service and value!Christy W. | Overall Experience
Easy to work with. Convenient location. I like that they don't let anyone in between 10p and 6a. Makes me feel more secure.CAROL L. | Overall Experience
The staff was very friendly and explained everything very well. The unit was exactly what was advertised and expected.Privacy R. | First Impressions
Unit is extremely clean and well presented. All phases of the rental procedure went smoothly and professionally.Privacy R. | First Impressions