Customer Reviews for Add Vantage Self Storage
(Distribuidor de U-Haul del vecindario)

362 comentarios

255 12th St   Plainwell, MI 49080
(M89 and 12th St)

(269) 685-5173

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 5/18/2022: 10:00 a. m. - 2:00 p. m.

Servicios en esta ubicación:

Contáctanos

(269) 685-5173

255 12th St
Plainwell, MI 49080
(M89 and 12th St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 5/18/2022: 10:00 a. m. - 2:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Always rent here, highly recommend!

danielle A. 
Clasificación:
3.0

Just a store and lock place. Just dropped in a yard. Not open. I had for a 1 day rental, picked up on Saturday morning, returned Saturday afternoon. Received a phone call Monday morning concerning my rental that wasn't returned. Maybe you should call the drop off location first to check with them

randy W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Trevor B. 
Clasificación:
5.0

Thank you to Scott and his staff. They where extremely helpful and friendly. I will recommend them to anyone . My trip was made much more comfortable and safe .

Celeste C. 
Clasificación:
5.0

No improvements needed, customer service was excellent.

becky E. 
Clasificación:
3.0

There is not a lot of space to park the equipment - I took the last spot

Elizabeth L. 
Clasificación:
5.0

The associate was courteous and great. Super customer service at a very hard time in my life. Would recommend to anyone who is looking for a moving vehicle.

Susan M. 
Clasificación:
5.0

The self check app was not user friendly

Robert T. 
Clasificación:
5.0

Mitchell and Scott were extremely helpful with reservation, check in, and return processes. Truck was ready at pickup.

Diane L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe D. 
Clasificación:
2.0

The employee did not attach the trailer correctly to our vehicle at all.

KAYLEN EBONEE E. 
Clasificación:
3.0

El cliente no dejó un comentario.

SAMUEL ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY LEO Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

YANCY DERRINGER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN RICHARD M. 
Clasificación:
5.0

There should be clear information that the customer provides a lock and the facility doesn't sell them.

Stephen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS ALEJANDRO W. 
Clasificación:
3.0

Help take trailer off vehicles..we had to do it ourselves and we both have bad backs

DEBRA B. 
Clasificación:
3.0

I recommend checking the dash for problems after starting the truck BEFORE you give it to the customer, I had to drive 6 hours with a "Check rear tire: air is low". But other than that, it was good.

MIKINDRA RIANN S. 
Clasificación:
5.0

The UHaul equipment is great. The person running this location is awesome.

MICHAEL LEVERN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICIA SUMMER D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B. 
Clasificación:
4.0

Employees were very courteous and helpful. Made it easy.

RONALD ERNEST B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA MARIE H. 
Clasificación:
3.0

the business closed early for the day so I had to go online to return the trailer.

Librado G. 
Clasificación:
5.0

El cliente no dejó un comentario.

NIKKI ZANE G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lori O. 
Clasificación:
5.0

Heather did an excellent job setting everything up! A positive experience from start to finish!

WAYNE H. 
Clasificación:
3.0

El cliente no dejó un comentario.

KATRINA ARLENE M. 
Clasificación:
5.0

Very friendly people and they were knowledgeable!

ELIZABETH A. 
Clasificación:
4.0

El cliente no dejó un comentario.

ARTHUR HOWARD L. 
Clasificación:
4.0

Customer service was excellent!

Dean K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH CATHERINE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN CHRISTOPHER V. 
Clasificación:
5.0

Service was beyond helpful with the mishap of drop off location. She was so nice and understanding, helping me calm down and take care of things. Much appreciated :)

SONJA ROSE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron E. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN ALAN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYON C. 
Clasificación:
5.0

Perhaps have smaller trucks. Although the price was not too bad!

DESMOND JOHN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK ALAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig M. 
Clasificación:
3.0

Nothing. Clean and professional

RICHARDSCHOFIELD R. 
Clasificación:
5.0

A good place to rent from

Janice F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL DWANE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Karin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom P. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin C. 
Clasificación:
3.0

Nice guy, Scott

James G. 
Clasificación:
4.0

El cliente no dejó un comentario.

rick S. 
Clasificación:
5.0

Awesome service!

scott G. 
Clasificación:
1.0

I had to walk thru mud to hook up my trailer which had a flat tire as the agent on duty was not physically capable to perform the task. When I pointed out the flat tire I was told to go to a gas station add air and call Roadside assistance if needed

David N. 
Clasificación:
5.0

El cliente no dejó un comentario.

rick H. 
Clasificación:
5.0

They are so nice and make sure you understand everything! Great service, nice clean truck, fair price - very good experience, no improvements needed!

JULIE C. 
Clasificación:
5.0

The truck was late back and we got it late; but the overall experience was very good, because the representative at Add Vantage felt genuinely concerned and made sure we still had a good experience.

TODD W. 
Clasificación:
5.0

Very Helpful & Professional. Explained everything very well. Highly recommend this company. No improvement comments needed.

Rex S. 
Clasificación:
5.0

great service

scott G. 
Clasificación:
5.0

I did have some stuff missing anything metal or of value was taken

frank j.  |  Overall Experience 
Clasificación:
4.0

Make sure vehicles have an inspection before renting them out

TONYA L. 
Clasificación:
5.0

Have a Great Day. God Bless You.

deborah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnathan P. 
Clasificación:
3.0

El cliente no dejó un comentario.

STEVEN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy C. 
Clasificación:
2.0

They forgot to put the rented blankets in the truck, so I had to drive 40 minutes round-trip to get the blankets.

RICHARD H. 
Clasificación:
5.0

TRAILERS NEED A CRANK TO LIFT AND LOWER THE TONGUE. I AM A 76 YEAR OLD MALE AND COULD NOT PHYSICALLY LIFT THE TONGUE OFF THE TRAILER. I HAD TO FIND ANOTHER CUSTOMER TO HELP LIFE IT. THE MANAGER WAS BETTER THAN EXCELLENT. HE LOADED TO TRAILER ON TO MY TRUCK AND HOOKED IT ALL UP. HE WAS A BURLY FIREMAN WHO HAD NO PROBLEM LIFTING THE TONGUE. HE COMMENTED THAT TRAILERS THIS HEAVY SHOULD HAVE CRANK/JACK INSTALLED. I WOULD HAVE BEEN STUCK WITHOUT HELP FROM ANOTHER CUSTOMER. $50 FOR EACH UHAUL TRAILER WOULD BE A WISE INVESTMENT.

leroy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank C. 
Clasificación:
5.0

Service was prompt and courteous! The floor board/vents were very dirty near the desk area where the customer chairs are located; overall store was in good shape.

John S. 
Clasificación:
5.0

Very helpful manager called me to advise me of a better way to rent the moving van that would save money.

John J. 
Clasificación:
5.0

Everything was well taken care of, truck was ready to go when I arrived. Scott was great to work with !

doug R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Clayton U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karl G. 
Clasificación:
4.0

Trucks are easy to pick up but it is not clear where to drop the key when returning.

Randy N. 
Clasificación:
1.0

Didn't know how to attach trailer to my truck. Was going to let me drive off with it not being attached correctly until I insisted that we redo it. Clamp was damaged and was told to just go buy a new one or fix it myself with plyers. I had to help lift the trailer to put on my truck and it was very heavy. They tried to Jack it up with a very old small car Jack and the trailer fell off of it. I'm very disappointed.

Jennifer H. 
Clasificación:
5.0

awesome service- I have used this location in the past and they have always been very helpful!

Jimmy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hans N. 
Clasificación:
5.0

The customer service at this location is awesome. I've used this location twice and will continue to use it for future moves. Thanks uhaul!

Gregory N. 
Clasificación:
5.0

Scott does an amazing job!!

scott G. 
Clasificación:
4.0

The lady that waited on me was friendly and helpful. I will rent from this location again.

kameron J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS L. 
Clasificación:
5.0

All around great!!

Jared V. 
Clasificación:
5.0

Great customer service, had a wonderful experience at both locations.

erin R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jane C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andy K. 
Clasificación:
3.0

This is where we were told no money back.

mark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

The staff was awesome at both the pick up and drop off locations.

Kevin C. 
Clasificación:
5.0

After having a HORRIBLE experience with remote pick up - a complete waste of time- I had an excellent experience with the UHaul location on 12th street in Plainwell. I will NEVER again use remote pick-up, but would not hesitate to tell anyone looking to rent a UHAul to use the 12th street location.

Stephan S. 
Clasificación:
5.0

Staff person very helpful and courteous!

Danny Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Caryn Jo S. 
Clasificación:
5.0

Great job. I appreciated the teams flexibility to meet my needs.

william G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Simone O. 
Clasificación:
4.0

If they're treated as I was, there is no improvement necessary.

neal R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA C. 
Clasificación:
5.0

Very friendly. Very helpful.

Nathan L. 
Clasificación:
4.0

For the website. I rented a truck to move some lawn equipment. I didn't realize I could have rented a trailer. This would have been much easier and saved me money.

Dustin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacee M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quinn T. 
Clasificación:
5.0

El cliente no dejó un comentario.

carl R. 
Clasificación:
5.0

Thanks for making moving that much more helpful

tammy e.  |  Overall Experience 
Clasificación:
5.0

Easy access. Secure. Felt safe, even at night when accessing my unit. Would use again!

sarah v.  |  Overall Experience 
Clasificación:
5.0

We highly recommend Add Vantage Storage. Great location, service and value!

Christy W.  |  Overall Experience 
Clasificación:
5.0

Easy to work with. Convenient location. I like that they don't let anyone in between 10p and 6a. Makes me feel more secure.

CAROL L.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and explained everything very well. The unit was exactly what was advertised and expected.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Unit is extremely clean and well presented. All phases of the rental procedure went smoothly and professionally.

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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